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HP ScanJet Enterprise 9000 User Guide - Page 15

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Page 15 highlights

For more information, see the online help for the scanning software. Scan and copy 13

Section	Page
Contents	3
Scanner overview	5
Scanner hardware	5
Scanner front panel buttons	5
Rotate the front panel	6
Scanner software	7
HP Smart Document Scan Software	7
HP Scanner Tools Utility	7
Use the scanner	8
Load originals	8
Document loading tips	8
Load documents	10
Load cards into the document feeder	13
Scan and copy	13
Tips on scanning and copying	13
Scan from the scanner buttons	14
Scan from HP Smart Document Scan Software	14
Scan from ISIS- or TWAIN-compliant scanning software	14
Useful scanner features	16
Work with scan profiles	16
View profiles	16
Create HP Smart Document Scan Software profiles	16
Create scan profiles that use third-party scanning software	17
Import and export HP Smart Document Scan Profiles	17
Scan extra long documents	17
Reduce file size with hardware compression	18
Filter out color from a document (color dropout)	18
Hardware Misfeed (Multipick) Detection	19
Care and maintenance	20
HP Scanner Tools Utility Maintenance tab	20
Order maintenance and scanning supplies	20
Clean the scanner glass	20
Clean the paper path	21
Clean the rollers	22
Replace the rollers	25
Troubleshooting	26
Scanner errors	26
Basic troubleshooting tips	27
Scanner installation troubleshooting	27
Check the cables	28
Uninstall and then reinstall the HP Scanjet utilities	28
Scanner initialization or hardware problems	28
Check the USB connection	29
Check that the scanner has power	29
Reset the scanner	29
Scanner has stopped working correctly	30
Scanner operation problems	30
Scanner will not turn on	31
Scanner lamp stays on	31
Scanner does not scan right away	31
Scanner scans only one side of a two-sided page	31
Scanned pages are missing at the scan destination	31
Scanned image is fuzzy	32
Scanned pages are out of order at the scan destination	32
Optimize scanning and task speeds	32
The scan is completely black or completely white	33
Scanned images are not straight	33
Vertical white stripes appear on the printed page	33
Scan files are too large	33
Scanner buttons are not working correctly	34
Scanner paper path problems	34
Paper jamming, skewing, misfeeds, or multiple-page feeds	34
Scanning fragile originals	35
Paper does not feed from the scanner	35
Originals are curling up in the scanner output tray.	35
The bottom of the scanned image is cut off	35
The scanned images have streaks or scratches	36
An item loaded in the scanner jams repeatedly	36
Clear jams from the scanner paper path	36
Contact HP Support	37
Product accessibility and support	38
LCD Reader	38
Control of the scanner buttons	38
Getting assistance	39

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