HP ScanJet Enterprise 9000 User Guide - Page 4

Scanner initialization or hardware problems 26 Check the USB connection 27 Check that the scanner has power 27 Reset the scanner...27 Scanner has stopped working correctly 28 Scanner operation problems...28 Scanner will not turn on...29 Scanner lamp stays on...29 Scanner does not scan right away 29 Scanner scans only one side of a two-sided page 29 Scanned pages are missing at the scan destination 29 Scanned image is fuzzy...30 Scanned pages are out of order at the scan destination 30 Optimize scanning and task speeds 30 The scan is completely black or completely white 31 Scanned images are not straight 31 Vertical white stripes appear on the printed page 31 Scan files are too large...31 Scanner buttons are not working correctly 32 Scanner paper path problems 32 Paper jamming, skewing, misfeeds, or multiple-page feeds 32 Scanning fragile originals 33 Paper does not feed from the scanner 33 Originals are curling up in the scanner output tray 33 The bottom of the scanned image is cut off 33 The scanned images have streaks or scratches 34 An item loaded in the scanner jams repeatedly 34 Clear jams from the scanner paper path 34 Contact HP Support...35 6 Product accessibility and support LCD Reader...36 Control of the scanner buttons 36 Getting assistance...37 Index...38 2