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Backing up, restoring, and recovering, Using Windows tools for backing up

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11 Backing up, restoring, and recovering This chapter provides information about creating backups and restoring and recovering your system. Windows provides tools to back up your personal information, restore your computer from a backup, and recover the computer to its original state. See Using Windows tools for backing up, restoring, and recovering your computer on page 48. In addition to the Windows tools, depending on the operating system preinstalled on your computer, your computer may also include tools provided by HP for additional functionality. IMPORTANT: If you will be performing recovery procedures on a tablet, the tablet battery must be at least 70% charged before you start the recovery process. IMPORTANT: For a tablet with a detachable keyboard, connect the tablet to the keyboard base before beginning any recovery process. Using Windows tools for backing up, restoring, and recovering your computer IMPORTANT: Windows is the only option that allows you to back up your personal information. Schedule regular backups to avoid information loss. You can use Windows tools to back up personal information and create system restore points and recovery media, allowing you to restore from backup, refresh the computer, and reset the computer to its original state. NOTE: If computer storage is 32 GB or less, Microsoft System Restore is disabled by default. Creating backups You can create recovery media, system restore points, and backups of personal information using Windows tools. To create a backup: 1. Select Start, select Settings, and then select Update & Security. 2. Select Backup, and then follow the on-screen instructions. Restoring and recovering Windows offers several options for restoring from backup, refreshing the computer, and resetting the computer to its original state. To restore your system: 1. Select Start, select Settings, and then select Update & Security. 2. Select Recovery, and then follow the on-screen instructions. 48 Chapter 11 Backing up, restoring, and recovering

Section	Page
Getting started	11
Best practices	11
More HP resources	12
Getting to know your computer	13
Locating hardware	13
Locating software	13
Right side	14
Left side	15
Display	16
Keyboard area	18
TouchPad	18
Lights	19
Button and speakers	20
Special keys	21
Action keys	22
Labels	23
Inserting a SIM card (select products only)	24
Connecting to a network	26
Connecting to a wireless network	26
Using the wireless controls	26
Airplane mode key	26
Operating system controls	26
Connecting to a WLAN	27
Using HP Mobile Broadband (select products only)	28
Using GPS (select products only)	28
Using Bluetooth wireless devices (select products only)	28
Connecting Bluetooth devices	29
Enjoying entertainment features	30
Using the camera	30
Using audio	30
Connecting speakers	30
Connecting headphones	30
Connecting headsets	31
Using sound settings	31
Using video	31
Connecting a Thunderbolt device using a USB Type-C cable	31
Discovering and connecting to Miracast-compatible wireless displays (select products only)	32
Using data transfer	32
Connecting devices to a USB Type-C port	33
Navigating the screen	34
Using TouchPad and touch screen gestures	34
Tap	34
Two-finger pinch zoom	35
Two-finger slide (TouchPad only)	35
Two-finger tap (TouchPad only)	35
Four-finger tap (TouchPad only)	35
Three-finger swipe (TouchPad only)	36
One-finger slide (touch screen only)	37
Using an optional keyboard or mouse	37
Using an on-screen keyboard (select products only)	37
Managing power	38
Using Sleep and Hibernation	38
Initiating and exiting Sleep	38
Initiating and exiting Hibernation (select products only)	39
Shutting down (turning off) the computer	39
Using the Power icon and Power Options	40
Running on battery power	40
Using HP Fast Charge (select products only)	40
Displaying battery charge	41
Finding battery information in HP Support Assistant (select products only)	41
Conserving battery power	41
Identifying low battery levels	41
Resolving a low battery level	42
Resolving a low battery level when external power is available	42
Resolving a low battery level when no power source is available	42
Resolving a low battery level when the computer cannot exit Hibernation	42
Factory-sealed battery	42
Running on external power	42
Maintaining your computer	44
Improving performance	44
Using Disk Cleanup	44
Updating programs and drivers	44
Maintaining the leather cover	44
Cleaning your computer	45
Cleaning procedures	45
Cleaning the display	45
Cleaning the TouchPad, keyboard, or mouse (select products only)	45
Traveling with or shipping your computer	46
Securing your computer and information	47
Using passwords	47
Setting Windows passwords	47
Setting Setup Utility (BIOS) passwords	48
Using Windows Hello (select products only)	48
Using Internet security software	49
Using antivirus software	49
Using firewall software	49
Installing software updates	49
Using HP Device as a Service (select products only)	50
Securing your wireless network	50
Backing up your software applications and information	50
Using Setup Utility (BIOS)	51
Starting Setup Utility (BIOS)	51
Updating Setup Utility (BIOS)	51
Determining the BIOS version	51
Downloading a BIOS update	52
Using HP PC Hardware Diagnostics	53
Using HP PC Hardware Diagnostics Windows (select products only)	53
Downloading HP PC Hardware Diagnostics Windows	53
Downloading the latest HP PC Hardware Diagnostics Windows version	54
Downloading HP Hardware Diagnostics Windows by product name or number (select products only)	54
Installing HP PC Hardware Diagnostics Windows	54
Using HP PC Hardware Diagnostics UEFI	54
Starting HP PC Hardware Diagnostics UEFI	55
Downloading HP PC Hardware Diagnostics UEFI to a USB flash drive	55
Downloading the latest HP PC Hardware Diagnostics UEFI version	55
Downloading HP PC Hardware Diagnostics UEFI by product name or number (select products only)	55
Using Remote HP PC Hardware Diagnostics UEFI settings (select products only)	56
Downloading Remote HP PC Hardware Diagnostics UEFI	56
Downloading the latest Remote HP PC Hardware Diagnostics UEFI version	56
Downloading Remote HP PC Hardware Diagnostics UEFI by product name or number	56
Customizing Remote HP PC Hardware Diagnostics UEFI settings	56
Backing up, restoring, and recovering	58
Using Windows tools for backing up, restoring, and recovering your computer	58
Creating backups	58
Restoring and recovering	58
Creating HP Recovery media (select products only)	59
Using HP Recovery Manager to create recovery media	59
Before you begin	59
Creating the recovery media	60
Using the HP Cloud Recovery Download Tool to create recovery media	60
Restoring and recovery	60
Restoring, resetting, and refreshing using Windows tools	60
Restoring using HP Recovery Manager and the HP Recovery partition	60
Recovering using HP Recovery Manager	61
Recovering using the HP Recovery partition (select products only)	61
Recovering using HP Recovery media	62
Changing the computer boot order	62
Removing the HP Recovery partition (select products only)	62
Specifications	63
Input power	63
Operating environment	64
Electrostatic Discharge	65
Accessibility	66
Accessibility	66
Finding the technology tools you need	66
Our commitment	66
International Association of Accessibility Professionals (IAAP)	66
Finding the best assistive technology	67
Assessing your needs	67
Accessibility for HP products	67
Standards and legislation	68
Standards	68
Mandate 376 – EN 301 549	68
Web Content Accessibility Guidelines (WCAG)	68
Legislation and regulations	68
United States	69
21st Century Communications and Video Accessibility Act (CVAA)	69
Canada	69
Europe	70
United Kingdom	70
Australia	70
Worldwide	70
Useful accessibility resources and links	71
Organizations	71
Educational institutions	71
Other disability resources	71
HP links	71
Contacting support	72

Match case Limit results 1 per page

Backing up, restoring, and recovering

This chapter provides information about creating backups and restoring and recovering your system.

Windows provides tools to back up your personal information, restore your computer from a backup, and

recover the computer to its original state. See

Using Windows tools for backing up, restoring, and recovering

your computer

on page

In addition to the Windows tools, depending on the operating system preinstalled on your computer, your

computer may also include tools provided by HP for additional functionality.

IMPORTANT:

If you will be performing recovery procedures on a tablet, the tablet battery must be at least

70% charged before you start the recovery process.

IMPORTANT:

For a tablet with a detachable keyboard, connect the tablet to the keyboard base before

beginning any recovery process.

Using Windows tools for backing up, restoring, and recovering

your computer

IMPORTANT:

Windows is the only option that allows you to back up your personal information. Schedule

regular backups to avoid information loss.

You can use Windows tools to back up personal information and create system restore points and recovery

media, allowing you to restore from backup, refresh the computer, and reset the computer to its original

state.

NOTE:

If computer storage is 32 GB or less, Microsoft System Restore is disabled by default.

Creating backups

You can create recovery media, system restore points, and backups of personal information using Windows

tools.

To create a backup:

Select

Start

, select

Settings

, and then select

Update & Security

Select

Backup

, and then follow the on-screen instructions.

Restoring and recovering

Windows

oﬀers

several options for restoring from backup, refreshing the computer, and resetting the

computer to its original state.

To restore your system:

Select

Start

, select

Settings

, and then select

Update & Security

Select

Recovery

, and then follow the on-screen instructions.

Chapter 11

Backing up, restoring, and recovering