HP StorageWorks 2/32 Brocade Web Tools Administrator's Guide (53-0000194-01, N - Page 24
Other Industry Resources, Getting Technical Help
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FICON® CUP FCIP Tunneling Enables IBM host-based management programs to manage FICON fabric switches in-band by sending commands to the Fabric OS emulated control device. The optional Fibre Channel over Internet protocol (FCIP) Tunneling Service enables Fibre Channel frames to "tunnel" through IP networks by dividing frames, encapsulating the result in IP packets on entering the tunnel, and then reconstructing them as they leave the tunnel. Fabric OS supports eight FCIP interswitch links between two SilkWorm switches (SilkWorm 7500 or SilkWorm 48000 with a FR4-18i blade). All 16 links can be used as FCIP links with the remaining links going to other routers. Other Industry Resources For additional resource information, visit the Technical Committee T11 Web site. This Web site provides interface standards for high-performance and mass storage applications for Fibre Channel, storage management, and other applications: http://www.t11.org For information about the Fibre Channel industry, visit the Fibre Channel Industry Association Web site: http://www.fibrechannel.org Getting Technical Help Contact your switch support supplier for hardware, firmware, and software support, including product repairs and part ordering. To expedite your call, have the following information available: 1. General Information • Technical Support contract number, if applicable • Switch model • Switch operating system version • Error numbers and messages received • supportSave command output • Detailed description of the problem and specific questions • Description of any troubleshooting steps already performed and results • Serial console and telnet session logs • syslog message logs xxii Web Tools Administrator's Guide Publication Number: 53-0000194-01