HP T1120ps HP Designjet T1120 Printer Series User's Guide: English
HP T1120ps - DesignJet Color Inkjet Printer Manual
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- HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 1
HP Designjet T1120 Printer Series Using your printer - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 2
HP Designjet T1120 printer series Using your printer - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 3
HP Products and services are set forth in the express warranty statement accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP are registered U.S. trademarks. Microsoft® and Windows® are U.S. registered trademarks of Microsoft - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 4
Turn alerts on and off ...24 Set or delete the security password 24 Require account ID ...25 Set Windows driver preferences ...25 4 Personalizing the printer Turn the printer on and off ...28 Change the language of the front-panel display 29 Access the HP Printer Utility ...29 Access the Embedded - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 5
Paper handling General advice ...34 Load a roll onto the 24-inch spindle 34 Load a roll onto the 44-inch spindle 36 Load a roll into the 24-inch printer ...38 Load a roll into the 44-inch printer the paper ...53 6 Printing Create a print job ...56 Select print quality ...57 Select paper size ...57 - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 6
printer usage statistics ...110 Check ink and paper usage for a job 110 11 Handling ink cartridges and printheads About the ink cartridges ...114 Check the ink cartridges status ...114 Remove an ink cartridge ...115 Insert an ink cartridge ...116 About the printheads ...117 Check the printhead - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 7
How to order supplies and accessories 136 Introduction to the accessories ...140 14 Troubleshooting paper issues The paper cannot be loaded successfully 142 The paper type is not in the driver ...144 The paper has jammed ...146 The printer displays out of paper when paper is available 148 - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 8
driver features when printing from QuarkXpress 179 Printer alerts ...180 18 Front-panel error messages 19 HP Customer Care Introduction ...184 HP Professional Services ...184 HP Instant Support ...185 HP Proactive Support ...185 Contact HP Support ...186 20 Printer specifications Functional - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 9
Index ...195 viii ENWW - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 10
Introduction 1 Introduction ● Safety precautions ● HP Start-Up Kit ● Using this guide ● The printer's main features ● The printer's main components ● The front panel ● Printer software ● The printer's internal prints ENWW 1 - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 11
supplied by HP with the printer. Do not damage, cut or repair the power cord. A damaged power cord has risk of fire and electric shock. Replace a damaged power cord with an HP-approved power cord. ● Do not allow metal or liquids (except those used in HP Cleaning Kits) to touch the internal parts - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 12
. ● Troubleshooting paper issues on page 141 ● Troubleshooting print-quality issues on page 151 ● Troubleshooting ink cartridge and printhead issues on page 167 ● Troubleshooting general printer issues on page 175 ● Front-panel error messages on page 181 Accessories, support and specifications These - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 13
● Economode for printing economically ● Six-ink system ● Color emulations, see Printer emulation on page 70 ● High productivity features such as job previewing and nesting using the HP Printer Utility or the printer's Embedded Web Server ● Ink and paper usage information available from the Web from - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 14
Front view Introduction 1. Ink cartridge 2. Ink cartridge slots 3. Blue lever 4. Window 5. Front panel 6. Printhead carriage 7. Printhead 8. Output tray 9. Paper alignment lines 10. Basket ENWW The printer's main components 5 - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 15
you in troubleshooting issues ● Is used to perform certain procedures, such as cutting and unloading paper ● Displays helpful animations to guide you through procedures ● Displays up-to-date information about the status of the printer such as, the ink cartridges, the printheads, the paper and the - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 16
has the following components: 1. Direct access keys: ● First key : View ink levels, see Check the ink cartridges status on page 114 ● Second key : View loaded paper, see View information about the paper on page 50 ● Third key : Unload paper, see Unload a roll on page 46 and Unload a single sheet on - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 17
software The following software is provided with your printer: ● The RTL and HP-GL/2 driver for Windows ● PostScript driver, for HP Designjet T1120ps only ● The PCL3 raster driver for T1120 ● The HP Printer Utility, see Access the HP Printer Utility on page 29, allows you to: ◦ Manage the job - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 18
Introduction ● Service information: provides information needed by service engineers ● PostScript font list: shows PostScript fonts available, for HP Designjet T1120ps only ENWW The printer's internal prints 9 - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 19
Introduction 10 Chapter 1 Introduction ENWW - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 20
Installing the software 2 Installing the software ● Choose which connection method to use ● Connect to a network (Windows) ● Connect directly to a computer (Windows) ● Uninstall the printer software (Windows) ● Connect to a network (Mac OS) ● Connect directly to a computer (Mac OS) ● Uninstall the - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 21
ft) Requires extra equipment (switches) Provides additional features See http://www.hp.com/go/jetdirect/ for more details A certified USB 2.0 cable is devices on the network. Connect to a network (Windows) Before you begin, check your equipment: ● The printer should be set up and on. ● The - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 22
run the START.EXE program in the root folder of the DVD. 3. Click Install. The printer drivers and the HP Printer Utility are installed. 4. Follow the instructions on your screen to set up the printer. The following notes help you to understand the screens and make appropriate choices. ● When asked - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 23
Connect to a network (Windows) on page 12. Uninstall the printer software (Windows) 1. Insert the HP Start-Up Kit DVD into your DVD drive. If the DVD does not start automatically, run the START.EXE program in the root folder of the DVD. 2. Select Install, and follow the instructions on your screen - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 24
for your printer (HP Designjet T1120ps or T1120). 5. Open the Mac OS X HP Designjet Installer icon. 6. Follow the instructions on your screen. You are recommended to use the Easy Install option. 7. The printer software is installed, including the printer driver and the HP Printer Utility. 8. When - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 25
(http://XXXX11 in this example). 2. Insert the HP Start-Up Kit DVD into your DVD drive. 3. Open the DVD icon on your desktop. 4. Open the Install icon for your printer (HP Designjet T1120ps or T1120). 5. Open the Mac OS X HP Designjet Installer icon. 16 Chapter 2 Installing the software ENWW - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 26
Easy Install option. 7. The printer software is installed, including the printer driver and the HP Printer Utility. 8. When the software has been installed, the HP Printer Setup Assistant starts automatically, to set up a connection to your printer. Follow the instructions on your screen. 9. When - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 27
printer (HP Designjet T1120ps or T1120). Installing the software 5. Open the Mac OS X HP Designjet Installer icon. 6. Follow the instructions on your screen. You are recommended to use the Easy Install option. 7. The printer software is installed, including the printer driver and the HP Printer - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 28
DVD icon on your desktop. 3. Open the Install icon for your printer (HP Designjet T1120ps or T1120). 4. Open the Mac OS X HP Designjet Installer icon. 5. Select Uninstall, and follow the instructions on your screen to uninstall the printer software. ENWW Uninstall the printer software (Mac OS) 19 - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 29
Installing the software 20 Chapter 2 Installing the software ENWW - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 30
3 Setting up the printer ● Introduction ● Handle paper conflicts ● Turn nesting on and off ● Turn usage information on and off ● Turn alerts on and off ● Set or delete the security password ● Require account ID ● Set Windows driver preferences Setting up the printer ENWW 21 - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 31
. See Nest jobs to save roll paper on page 64. To turn nesting on or off: ● In the HP Printer Utility for Windows: select Settings > Job Management > Nest. ● In the HP Printer Utility for Mac OS: select Configuration > Printer Settings > Configure Printer Settings > Job Management > Nest. ● In the - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 32
of paper; however, it may take longer to print because the printer waits for compatible pages to arrive. Turn usage information on and off The printer can send usage information periodically by e-mail. You can request this in the following ways: ● In the HP Printer Utility for Windows: select - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 33
Turn alerts on and off Printer alerts warn you when there is a printer problem that you can correct by taking action, or when one of your printing jobs changes its status. The alerts are displayed by the printer's front panel, by the HP Printer Utility, by the printer driver and by the Embedded Web - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 34
will be displayed and you can enter the account ID into it. Set Windows driver preferences You can change some default settings in your printer driver according to your own preferences, for instance to set color emulation or paper-saving options. To do this, press the Start button on your computer - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 35
Setting up the printer 26 Chapter 3 Setting up the printer ENWW - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 36
on and off ● Change the language of the front-panel display ● Access the HP Printer Utility ● Access the Embedded Web Server ● Change the language of the HP Printer Utility ● Change the language of the Embedded Web Server ● Change the sleep mode setting ● Turn the buzzer on and off ● Change the - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 37
service to the printheads from time-to-time. This avoids long preparation times after long idle periods. Therefore, it is strongly recommended to leave the printer powered on or in sleep mode to avoid wasting ink and time. The printer has three levels of power consumption. ● Plugged in: the power - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 38
which you need to add your printer by clicking More Printers. Select your printer and click Launch Utility. This launches the HP Printer Utility. If you have followed these instructions but failed to get through to the HP Printer Utility, see Cannot access the HP Printer Utility on page 177. Access - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 39
instructions but failed to get through to the Embedded Web Server, see Cannot access the Embedded Web Server on page 178. Change the language of the HP Printer Utility The HP Printer a language that it cannot support, it works in English. to save power. To change the time the printer waits before - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 40
Windows, select Settings tab > Network Settings. From the HP Printer Utility for Mac OS, select Configuration > Network Settings. You can view and configure the following network settings. ● IP Configuration method: specify the way to set an IP address between BOOTP, DHCP, Auto IP and Manual powered - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 41
are sending a file of that type directly to the printer, without going through a printer driver. ● Select PDF only if you are sending a file of that type directly to the printer, without going through a printer driver (HP Designjet T1120ps only). ● Select PostScript only if you are sending a file - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 42
● Load a roll onto the 44-inch spindle ● Load a roll into the 24-inch printer ● Load a roll into the 44-inch printer ● Unload a roll ● Load a single sheet ● Unload a single sheet ● View information about the paper ● Paper profiles ● Print on loaded paper ● Maintain paper ● Change the drying time - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 43
is pressed down) to prevent the printer from moving. CAUTION: All paper must be 11 inches (28 cm) or longer. A4 and letter paper cannot be loaded landscape. TIP: For photo paper wear cotton gloves to avoid transferring oils onto the paper. Paper handling CAUTION: Keep the basket closed throughout - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 44
1. Remove the spindle from the printer one end at a time. WARNING! Do not insert your fingers into the spindle supports during the removal process. 2. The spindle has a stop at each end to keep the roll in position. The blue stop can be removed to mount a - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 45
spindle showing the correct orientation. NOTE: From the back of the printer, the blue stopper is inserted into the right-side holder. Ensure both ends of the roll are as close to the spindle stops as possible. 5. Put the blue paper stop on to the open end of the spindle, and push - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 46
1. Remove the black end of the spindle from the printer, then the blue end. CAUTION: Be sure to remove the black end first. Removing the blue end first could damage the black end. WARNING! Do not insert your fingers into the spindle supports during the removal process. 2. The spindle has a stop at - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 47
types, you can change rolls more quickly if you preload rolls of different paper types on different spindles. Extra spindles are available for purchase, see Accessories on page 135. Load a roll into the 24-inch printer There are two ways to load a roll. The easy loading procedure is recommended - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 48
Easy loading procedure 1. Standing behind the printer, rest the spindle's black end on the left side roll holder. Do not put the end completely hands, push the spindle into both roll holders at the same time. The spindle snaps into place. Paper handling ENWW Load a roll into the 24-inch printer 39 - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 49
path. 6. Roll the spindle into the feeder until you feel resistance. The printer detects the paper and feeds it automatically into the printer. Paper handling 7. Once the paper is fed into the printer, the front-panel display asks if you are loading a roll or a sheet. Select Roll with the Up - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 50
type. TIP: If you have loaded a paper type whose name does not appear in the paper list, see The paper type is not in the driver on page 144. 9. The printer checks the alignment and measures the width. 10. Look at the front panel; you may find some instructions there. 11. When the roll is aligned - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 51
paper list, see The paper type is not in the driver on page 144. 6. Continue with step five of the easy loading process, skipping steps eight and nine. TIP: When prints fall into the basket, they can be torn or get ink cut key . Load a roll into the 44-inch printer There are two ways to load a roll. - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 52
Easy loading procedure 1. Standing behind the printer, rest the spindle's black end on the left side roll holder. Do not put the end completely hands, push the spindle into both roll holders at the same time. The spindle snaps into place. Paper handling ENWW Load a roll into the 44-inch printer 43 - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 53
path. 6. Roll the spindle into the feeder until you feel resistance. The printer detects the paper and feeds it automatically into the printer. Paper handling 7. Once the paper is fed into the printer, the front-panel display asks if you are loading a roll or a sheet. Select Roll with the Up - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 54
type. TIP: If you have loaded a paper type whose name does not appear in the paper list, see The paper type is not in the driver on page 144. 9. The printer checks the alignment and measures the width. 10. Look at the front panel; you may find some instructions there. 11. When the roll is aligned - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 55
paper list, see The paper type is not in the driver on page 144. 6. Continue with step five of the easy loading process, skipping steps eight and nine. TIP: When prints fall into the basket, they can be torn or get ink the paper from the end of the spindle until removed from the printer. 4. - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 56
lever on the left. If the front panel displays a warning about the lever, ignore it. 3. Pull out the paper from the printer. Pull from wherever the paper is accessible; the back of the printer is recommended. 4. Lower the blue lever. 5. If the front panel displays a warning message, press the OK key - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 57
on the front-panel display. WARNING! Do not push your fingers inside the printer's paper path. 3. After the countdown, the paper feeds into the printer. Guide the sheet into the printer; this is especially important with thicker papers. 4. The front-panel display asks if you are loading a roll or - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 58
ready to print. If the paper is not straight, follow the instructions on the front-panel display. NOTE: When correctly loaded, the sheet is in the back of the printer. NOTE: If you have an unexpected problem at any stage of the paper loading process, see The paper cannot be loaded successfully on - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 59
out of the front of the printer, either catch it manually or allow it to fall in the basket. Paper handling View information about the paper To view the loaded paper information, press the View loaded paper key on the front panel. You can also select the Paper menu icon and then View loaded - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 60
quality prints. ● Download the correct paper profile from: http://www.hp.com/go/T1120/paperpresets/ NOTE: HP only provides profiles for HP paper types. If you do not find the paper profile you want on the Web, you may find that it has been added to the latest firmware for your printer. You can check - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 61
your printer driver. ● In the Windows driver dialog: select the Paper/Quality tab, then select Any in the Paper Type drop-down list. ● In the Mac OS Print dialog (T1120): select the Paper Type/Quality panel, then select Any in the Paper Type drop-down list. ● In the Mac OS PS Print dialog (T1120ps - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 62
is printed the printheads are serviced and the paper cannot be cut until the process completes. Remove the cut piece from the output tray. Paper handling CAUTION: If strips or short prints are left in the output tray the printer could jam. NOTE: Photo and coated paper requires careful handling - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 63
Paper handling 54 Chapter 5 Paper handling ENWW - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 64
Printing 6 Printing ● Create a print job ● Select print quality ● Select paper size ● Select margins options ● Print with shortcuts ● Rescale a print ● Change the ● Print with no margins ● Print with crop lines ● Use paper economically ● Nest jobs to save roll paper ● Use ink economically ENWW 55 - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 65
files From the HP Printer Utility or the Embedded Web Server, select Job Center > Submit Job. You will see the window below. Press the Add files button to choose the files from your computer that you want to print. The files must be in one of the following formats: ● PDF (HP Designjet T1120ps only - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 66
to a different size for printing. See Rescale a print on page 60. ● In the Windows driver dialog: select the Paper/Quality tab, then Document Size. ● In the Mac OS Page Setup dialog: select your printer from the Format for list, then select your paper size from the Paper Size list. ENWW Select - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 67
Under Windows, there are two different ways: ◦ In the driver dialog, select Custom from the paper size list in the Paper/Quality tab, then specify the paper dimensions, then click Save to save your new paper size. To see your new custom size in the list of custom sizes, you need to exit the printer - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 68
no margin is left between the edges of the image and the edges of the paper. If you select Automatically by Printer, this enlargement is done automatically. If you select Manually in Application, you must select a custom page size slightly larger than the page on which you intend to print. See also - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 69
software does not support large formats ● If your file is too large for the printer's memory- in this case, you can reduce the paper size in your software and then scale it up again using the front-panel option You can rescale an image in the following ways: ● In the Windows driver dialog: select - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 70
will appear in a Web browser window. ◦ If you are using the PCL driver (with the T1120), click the PDF button at the bottom of the Print dialog box, then click HP Print Preview. This provides a preview with more features, such as the ability to change paper size, paper type and print quality, and - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 71
only text and line drawings. ● In the Windows driver dialog: go to the Paper/Quality tab and look at the Print Quality section T1120): go to the Paper Type/Quality panel and select Paper, then move the print-quality slider to the extreme right ('Quality'). ● In the Mac OS Print dialog (T1120ps - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 72
printing with no margins in the following ways: ● In the Windows driver dialog: select the Paper/Quality tab and press the Margins/Layout button. Then select Borderless. ● In the Mac OS Page Setup dialog (T1120): select a paper size name that includes the words "no margins". Then, in the Print - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 73
page size. You can print crop lines with individual jobs in the following ways: ● In the Windows driver dialog: select the Features tab and then Crop lines. ● In the Mac OS Print dialog (T1120): select the Paper Type/Quality panel, then Paper > Crop lines. ● In the Mac OS Print dialog (T1120ps - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 74
to nest pages? When both of the following are true: ● The printer is loaded with roll paper, not sheet paper. ● The printer's Nest option is not turned off. See Turn nesting on and off on page 22. What or all grayscale: not some in color and some in grayscale. ENWW Nest jobs to save roll paper 65 - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 75
groups cannot be mixed in the same nest): ◦ HP-GL/2, RTL, CALS/G4 ◦ PostScript, PDF, TIFF, JPEG ● JPEG, TIFF and CALS/G4 printheads only when needed, and clean only those printheads that need cleaning. Cleaning the printheads can be useful, but it uses a small amount of ink. ● Leave the printer - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 76
● Introduction ● How colors are represented ● A summary of the color management process ● Color calibration ● Color management from printer drivers ● Color management from printer drivers (T1120ps only) ● Color management from the Embedded Web Server ● Color management from the front panel ENWW 67 - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 77
HP Designjet T1120 printers have been engineered with advanced hardware and software features to ensure predictable and dependable results. ● Color calibration for consistent colors. ● One gray and two black inks provide neutral grays on all paper types. ● The Photo Black ink solve the problem of - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 78
apply for consistent color printing on that paper type. It also calculates the maximum amount of each ink that can be applied to the paper. Color management from printer drivers These facilities are available for the HP Designjet T1120 and T1120ps printers. Color management options The aim of color - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 79
. To choose between Application-Managed Colors and Printer-Managed Colors: ● In the Windows driver dialog: select the Color tab. ● In the Mac OS Print dialog (T1120): select the Paper Type/Quality panel, then Color. ● In the Mac OS Print dialog (T1120ps): select the Color Options panel. ● In some - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 80
coated paper. ● In the Windows HP-GL/2 or PostScript driver dialog: select the Color tab, then Printer Managed Colors, then select Printer Emulation from the Source Profile list. You can then select from the Emulated Printer list. ● In the Mac OS Print dialog (T1120): select the Paper Type - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 81
on the HP Designjet T1120ps with the PostScript driver. HP Professional PANTONE Emulation When you use a named PANTONE color in an image, your application will normally send to the printer a CMYK or RGB approximation to that color. But the application does not take the printer or the paper type into - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 82
magazine/advertising market. ● Japan Color 2001 Coated uses the Japan Color 2001 specification for type 3 (coated) paper. It is designed to produce quality separations using 350% total ink coverage, positive film and coated paper. ENWW Color management from printer drivers (T1120ps only) 73 - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 83
T1120ps options ● Color/Grayscale: you can choose to print in color, in shades of gray or in pure black and white. ● Default RGB source profile: you can choose from a selection of RGB source profiles recognized by the printer. ● Printer emulation: you can choose to emulate a different HP Designjet - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 84
T1120ps options (with PostScript or PDF jobs) ● Default CMYK source profile: you can choose from a selection of CMYK source profiles recognized by the printer input space to the white of the paper on which you are printing. ● Web Server's Main tab, then HP Professional PANTONE Emulation. Select the - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 85
driver or Embedded Web Server settings. T1120 and T1120ps options ● Color/Grayscale: you can choose to print in color or in shades of gray. Default: Print in color. ● Select RGB source profile: you can choose from a selection of RGB source profiles recognized by the printer. Default: sRGB (HP - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 86
T1120ps options (with PostScript or PDF jobs) ● Select CMYK source profile: you can choose from a selection of CMYK source profiles recognized by the printer compensation on or off. Default: On. ● HP Professional PANTONE Emulation: you can turn HP Professional PANTONE Emulation on or off. Default: On - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 87
Color management 78 Chapter 7 Color management ENWW - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 88
8 Practical printing examples ● Print a draft for revision with the correct scale ● Print a project ● Print a presentation ● Print and scale from Microsoft Office Printing examples ENWW 79 - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 89
section demonstrates how to print a draft for revision with the correct scale from Adobe Acrobat. Using Adobe Acrobat 1. In the Acrobat window, bring the mouse cursor to the bottom left corner of the screen to check the plot size. Printing examples 80 Chapter 8 Practical printing examples ENWW - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 90
2. Select File > Print. NOTE: The page size will not be automatically selected according to the drawing size. 3. In order to keep the scale, set Page Scaling to None (which is not the default setting). Printing examples ENWW Print a draft for revision with the correct scale 81 - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 91
4. Press the Properties button and then select the Paper/Quality tab. 5. Choose whatever Document Size and Print Quality you want to use. If you want to define a new custom paper size, press the Custom button. 6. Select the Features tab, and then Autorotate. Printing examples 82 Chapter 8 - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 92
examples Print a project This section demonstrates how to print a project from Autodesk Design Review, AutoCAD and the printer's Embedded Web Server. Using Autodesk Design Review 1. In Autodesk Design Review, select File > Batch printing wizard. 2. Press the Next button. ENWW Print a project 83 - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 93
3. Select the files or folders that you want to print, select Use HP Instant Printing, and click Next. 4. Select your printer and paper size, then click OK. Using Windows Explorer to print Autodesk Design Review files 1. Highlight in Windows Explorer the files you want to print. Right-click on the - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 94
than the model. 2. Select File > Plot. Printing examples 3. You can see further options by pressing the circular button in the lower right corner of the window. NOTE: The Quality option here does not refer to the final print quality but to the quality of AutoCAD viewport objects that are sent for - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 95
4. Press the Properties button. 5. Select the Device and Document Settings tab, and press the Custom Properties button. 6. Select the Paper/Quality tab, then select the paper type that you intend to use. Printing examples 86 Chapter 8 Practical printing examples ENWW - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 96
choice between speed and quality of printing). 8. Select Show preview before printing. 9. If you intend to print on roll paper, you must decide where the printer should cut the paper. Press the Margins/Layout button. 10. Select Clip contents by margins. Printing examples ENWW Print a project 87 - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 97
, and the crop lines will show you where to cut the paper after printing. 12. Press the OK button and save your configuration changes to a PC3 file. 13. When you have pressed the OK button, the printer will construct a print preview. Printing examples 88 Chapter 8 Practical printing examples ENWW - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 98
HP Printer Utility or the Embedded Web Server, select Job Center > Submit Job. You will see the window below. Printing examples Press the Add files button to choose the files from your computer that you want to print. The files must be in one of the following formats: ● PDF (HP Designjet T1120ps - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 99
when the contents to be printed have white borders and a size equal to that of the paper you have selected. The printer will use the white border for its margins and you will get a page of size equal to that which is selected in the driver. Print a presentation This section demonstrates how to print - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 100
5. Select the Device and Document Settings tab, and press the Custom Properties button. 6. Select the Paper/Quality tab, then select the paper type that you intend to use. 7. Select the print quality (your own choice between speed and quality of printing). Printing examples ENWW Print a - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 101
8. Select Show preview before printing. 9. If you intend to print on roll paper, you must decide where the printer should cut the paper. Press the Margins/Layout button. 10. Select Clip contents by margins. Printing examples 92 Chapter 8 Practical printing examples ENWW - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 102
. 12. Select the Features tab, then select the Autorotate and Crop lines options. Autorotation can help to avoid wasting paper, and the crop lines will show you where to cut the paper after printing. 13. Press the OK button and save your configuration changes to a PC3 file. Printing examples ENWW - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 103
14. When you have pressed the OK button, the printer will construct a print preview. Using Adobe Photoshop 1. Select File > Page Setup, select your printer, and click OK. Printing examples 94 Chapter 8 Practical printing examples ENWW - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 104
2. Choose from the available paper sizes. If you do not find the paper size that you intend to use, select Printer > Properties > Paper/ Quality > Custom > Paper Size. Enter the width, the length and the name of your custom paper size. Press the Save and OK buttons. Printing examples 3. Select - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 105
4. Select Print > Properties. 5. Select Paper Source, Paper Type and Print Quality. Printing examples 96 Chapter 8 Practical printing examples ENWW - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 106
this example you can select Borderless because you have already selected a photo paper (this option is only enabled with photo and glossy papers). The default image enlargement method is Automatically by printer. The option Manually in application can be used when you want to control the amount of - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 107
1. Select File > Print, then select the Name of your printer. 2. Select Properties > Features > Print document on to scale the document to a particular size. 3. Select the Paper/Quality tab, then select Paper Source and Paper Type. Printing examples 98 Chapter 8 Practical printing examples ENWW - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 108
4. Select Margins/Layout, then select Clip contents by margins to keep the size. Using Project 1. Select File > Page Setup > Print. 2. Select your printer's name, then Close. Printing examples ENWW Print and scale from Microsoft Office 99 - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 109
3. Select Page Setup, and choose the Paper Size you want. 4. Select Options to go to the printer driver. The default options in the Paper/Quality tab are probably suitable: Paper Source: Automatically Selected and Paper Type: Any. 5. Select Features > Print document on to scale the document to a - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 110
Using Excel 1. Select File > Page Setup > Print. Select your printer's name, then click Close. 2. Select File > Page Setup, and choose the Paper Size you want. 3. Select Options to go to the printer driver. Printing examples ENWW Print and scale from Microsoft Office 101 - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 111
4. Select the Paper/Quality tab, where you can select Paper Type, Paper Source and Print Quality. 5. Select Features > Print document on to scale the document to a particular size. Alternatively, you can scale the document in Excel. Printing examples 102 Chapter 8 Practical printing examples ENWW - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 112
9 Job queue management ● Job queue page ● Job preview ● Turn off the job queue ● Select when to print a job in the queue ● Identify a job in the queue ● Prioritize a job in the queue ● Delete a job from the queue ● Reprint or copy a job in the queue ● Job status messages Job queue ENWW 103 - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 113
can manage your printer's job queue from the HP Printer Utility, see Access the HP Printer Utility on page 29, or the printer's Embedded Web supported by the printer: PDF, PS, HPGL/2, RTL, TIFF, CALS/G4 and JPEG. NOTE: Do not send a job for preview with more than 64 pages, this may cause the driver - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 114
shows the following job details along with a thumbnail preview of the job: ● File name: The file name of the job. ● Loaded paper: The type of paper loaded in the printer. ● Job dimensions: The dimensions of the job. To see a larger preview of the job, click either the job thumbnail or the magnifying - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 115
. NOTE: You cannot use this method for PCL3 jobs. To reprint old jobs that are PCL3, you may be able to use your operating system's printer spooler, if you have already set the spooler to save old jobs. This facility depends on your operating system. Job status messages These are the - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 116
driver software to crash. NOTE: If the printer paper: the job can't be printed because paper is not loaded in the printer. Load the required paper, see Paper printer puts a job on hold you receive an alert, see Printer alerts on page 180, which explains why the job is on hold. Follow the instructions - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 117
Job queue 108 Chapter 9 Job queue management ENWW - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 118
10 Retrieving printer usage information ● Get printer accounting information ● Check printer usage statistics ● Check ink and paper usage for a job Printer usage ENWW 109 - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 119
the usage statistics is not guaranteed. Ink and paper statistics with the HP Printer Utility 1. Access the HP Printer Utility, see Access the HP Printer Utility on page 29. 2. Select Job center to view information regarding the most recent jobs. 3. Under Windows, click on the Accounting link. Under - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 120
Ink and paper statistics with the Embedded Web Server 1. Access the Embedded Web Server, see Access the Embedded Web Server on page 29. 2. Go to the Main tab. 3. Select History > Accounting. Printer usage ENWW Check ink and paper usage for a job 111 - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 121
Printer usage 112 Chapter 10 Retrieving printer usage information ENWW - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 122
Ink and printheads 11 Handling ink cartridges and printheads ● About the ink cartridges ● Check the ink cartridges status ● Remove an ink cartridge ● Insert an ink cartridge ● About the printheads ● Check the printhead status ● Remove a printhead ● Insert a printhead ENWW 113 - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 123
printheads About the ink cartridges Ink cartridges store the ink and are connected to the printheads, which distribute the ink on the paper. Your 24-inch printer comes with one 130 ml matte black ink cartridge and five 69 ml ink cartridges. Your 44-inch printer comes with six 130 ml ink cartridges - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 124
moving. 1. Press the Menu key to return to the main menu and select the Ink menu icon ink cartridges. , then Replace 2. Open the ink cartridge cover on the left-hand side of the printer. All six inks, gray, photo black, matte black, yellow, magenta and cyan, are on the left-hand side. 3. Grip - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 125
Ink and printheads 4. Pull the cartridge straight up. NOTE: Avoid touching the end of the cartridge that is inserted into the printer, as there may be ink on the connection. NOTE: Avoid storing partially used ink cartridges. 5. The front-panel display identifies the missing ink cartridge. Insert an - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 126
have been correctly inserted, press the OK key on the front panel. About the printheads The printheads are connected to the ink cartridges and jet ink onto the paper. CAUTION: Observe precautions when handling printheads because they are ESD-sensitive devices (see the Glossary on page 193). Avoid - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 127
HP Legal Information document provided with your printer for details of the warranty implications. Remove a printhead CAUTION: Make sure the printer wheels are locked (the brake lever is pressed down) to prevent the printer from moving. 118 Chapter 11 Handling ink cartridges and printheads ENWW - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 128
replacement must be performed with the printer powered on. 1. Press the Menu key to return to the main menu and select the Ink menu icon printheads. , then Replace 2. The printer moves the carriage into the correct position. CAUTION: If the carriage is left in the removal position for more - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 129
Ink and printheads 6. Push the handle back to raise the lid. 7. This gives you access to the printheads. 8. To remove a printhead, lift up the blue handle. 9. Using the blue handle, use steady force to disengage the printhead. 120 Chapter 11 Handling ink cartridges and printheads ENWW - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 130
Ink and printheads 10. Pull the blue handle upward until the printhead is released from the carriage. CAUTION: Do not pull abruptly because this can damage the printhead. 11. The front-panel display identifies the missing printhead. Insert a printhead 1. Remove the orange protective caps by pulling - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 131
and see confirmation on the front-panel display that the printhead has been inserted. If you have difficulty, see Cannot insert a printhead on page 168. 5. Insert all other printheads that need to be installed, and close the carriage lid. 122 Chapter 11 Handling ink cartridges and printheads ENWW - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 132
8. Close the window. 9. The front-panel display confirms that all printheads are correctly inserted. The printer starts checking and preparing the printheads. The default routine process, when all printheads are changed, takes 10 minutes. If the printer finds problems in preparing the printheads, it - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 133
Ink and printheads 124 Chapter 11 Handling ink cartridges and printheads ENWW - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 134
Maintaining the printer 12 Maintaining the printer ● Check printer status ● Clean the exterior of the printer ● Replace the cutter ● Maintain the ink cartridges ● Move or store the printer ● Update the firmware ● Update the software ● Printer maintenance kits ● Secure Disk Erase ENWW 125 - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 135
problems affecting the printer as a whole. You can also request information about: ◦ The currently loaded paper, with the View loaded paper key ◦ The ink levels, with the View ink levels key ◦ The ink cartridges, by selecting the Ink menu icon and then Ink cartridge information ◦ The printheads - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 136
Maintaining the printer 4. Lift the ink cartridge cover on the left-hand side of the printer. 5. Press the button behind the ink cartridges to release the cover of the left-hand end of the printer. 6. Remove the left end cover. ENWW Replace the cutter 127 - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 137
remove the cutter stop using the TORX PLUS screwdriver provided with the new cutter. The screw is captive and will not fall out. Maintaining the printer 8. Remove the old cutter. 9. Take the new cutter from the maintenance kit and move the plunger at the top slowly back and forth within its - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 138
ridge on the cutter rail, and the two bushing guides should fit into the groove in the upper part of the cutter rail. Check that the cutter runs smoothly up and down the rail. You can leave it anywhere on the rail; the printer will park it correctly later. 11. Fit the cutter - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 139
the front panel, turn the printer back on. The printer checks that the cutter has been correctly installed. Look at the front panel and follow its instructions if there is any problem. Maintain the ink cartridges During the normal lifetime of a cartridge, no specific maintenance is required. However - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 140
your printer, the Support tab and then Firmware Update. ● Using the HP Printer Utility for Mac OS, select Support and then Firmware Update. ● Using your printer's Embedded Web Server, select the Setup tab and then Firmware update. In each case, follow the instructions on your screen to download the - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 141
. The firmware includes a set of the most commonly used paper profiles. Extra paper profiles can be downloaded separately; see Paper profiles on page 51. Update the software To update the printer driver and other software for any HP Designjet printer, go to http://www.hp.com/ go/T1120/drivers and - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 142
you have difficulty in using Secure Disk Erase from Web JetAdmin, please contact HP Support: see Contact HP Support on page 186. NOTE: If you choose to erase the whole hard disk, you may be asked to restart the printer several times during the process, which will take about 6 hours with Secure Disk - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 143
Maintaining the printer 134 Chapter 12 Maintaining the printer ENWW - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 144
13 Accessories ● How to order supplies and accessories ● Introduction to the accessories Accessories ENWW 135 - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 145
.hp.com/go/T1120/accessories on the Web. ● Contact HP Support (see Contact HP Support on page 186). The rest of this chapter lists the available supplies and accessories, and their part numbers. Order ink supplies The following ink supplies can be ordered for your printer. Table 13-1 Ink cartridges - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 146
paper is available in all regions. Table 13-3 Roll paper Paper type g/m² Length Width Part numbers HP Bond and Coated Paper HP Universal Inkjet Bond Paper 80 150 ft = 45.7 m 23.39 in = 594 mm (A1) Q8003A (AJ) 24 C6980A HP Universal Heavyweight Coated 120 Paper 100 ft = 30.5 m 24 in - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 147
Q6575A 42 in = 1067 mm Q6576A HP Universal Instant-Dry Photo 190 Semi-Gloss 100 ft = 30.5 m 24 in = 610 mm 36 in = 914 mm Q6579A Q6580A 42 in = 1067 mm Q6581A TIP: The dye inks used by your printer will fade very quickly on instant-dry photo papers. If you plan to display the - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 148
m 164 ft = 50 m 36 in = 914 mm 42 in = 1067 mm 36 in = 914 mm Table 13-4 Sheet paper Paper type HP Bond and Coated Paper HP Coated Paper g/m² 90 HP Photographic Paper HP Premium Plus Photo Gloss 286 HP Premium Plus Photo Satin 286 Length Width 24 in = 610 mm 36 in = 914 mm 18 in = 457 mm - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 149
HP Designjet T1120 44in Spindle HP Jetdirect 620n Fast Ethernet Print Server HP Jetdirect 625n Gigabit Ethernet Print Server HP Jetdirect 635n IPv6/IPsec Print Server Product number Q6663A Q6700A Q6709A J7934A J7960G J7961A Introduction to the accessories Stand The printer stand is used to support - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 150
14 Troubleshooting paper issues ● The paper cannot be loaded successfully ● The paper type is not in the driver ● The paper has jammed ● The printer displays out of paper when paper is available ● Prints do not fall nicely into the basket ● The sheet stays in the printer when the print has been - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 151
error and instructions to start again at step three. If you would like to start the load process again, cancel the process on the front panel and rewind the roll from the end of the spindle until the edge is removed from the printer. Paper issues 142 Chapter 14 Troubleshooting paper issues ENWW - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 152
load guide. Lift the blue lever, remove paper and lower lever. During the paper load process the printer did not detect any paper. Ensure the paper is inserted fully and is not transparent. During the paper load process the printer detected that the paper had too much skew. Follow the instructions - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 153
new roll. During the load process the blue lever was lifted. This prevents the printer from loading the paper. Follow the instructions on the front-panel display. The paper type is not in the driver To work with a paper not in the driver, you can use your paper as one of the profiles already in the - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 154
. Matte paper categories from thinnest to thickest are: ● Plain Paper ● Coated Paper ● Heavyweight Coated Paper ● Super Heavyweight Coated Paper For other image quality problems, see Troubleshooting print-quality issues on page 151. Paper issues ENWW The paper type is not in the driver 145 - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 155
paper jam message in the front-panel display. 1. Power off the printer at the front panel and also switch it off at the rear. 2. Open the window. 3. Try to move the printhead carriage out of the way. Paper issues 4. Lift the blue lever as far up as it will go. 146 Chapter 14 Troubleshooting paper - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 156
5. Carefully remove any of the jammed paper that you can lift up and out from the top of the printer. 6. Standing behind the printer, rewind the roll or pull the cut sheet from the printer. If you cannot see the paper, return to the front of the printer and remove it from the output tray. CAUTION: - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 157
tends to curl near the end of a roll, which can cause output problems. Load a new roll, or remove prints manually as they are completed. The sheet stays in the printer when the print has been completed The printer holds the paper to allow the print to dry after printing, see Change the drying time - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 158
to be replaced or reloaded. If your roll has a three-inch cardboard core, ensure the core adaptors supplied with the printer have been installed, see A strip stays on the output tray and generates jams If a small piece of paper (200 mm or smaller) has been cut, such as before (if new roll) and after - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 159
has been calibrated before. However you may need to repeat the calibration if you experience image quality problems such as banding or graininess in your printed image. NOTE: Whenever you update the printer's firmware, the paper advance calibration values are reset to factory default, see Update the - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 160
advice ● Print quality troubleshooting wizard ● Horizontal lines blurry or grainy ● The paper is not flat ● The print is scuffed or scratched ● Ink marks on the paper ● Black ink comes off when you touch printed image ● A PDF file is clipped or objects are missing ● The Image Diagnostics Print ● - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 161
specifications on page 192. ● Check that your ink cartridges and printheads have not passed their expiration dates: see Maintain the ink cartridges on page 130. Print quality troubleshooting wizard The Print Quality Troubleshooting Wizard can help with the following problems: ● Horizontal - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 162
status. If the status is DEFAULT, try performing paper advance calibration: see Recalibrate the paper advance on page 149. If the problem persists despite all the above actions, contact your customer service representative for further support. ENWW Horizontal lines across the image (banding) 153 - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 163
, you may notice a loss of line quality. If you are using the PCL or HP-GL/2 driver for Windows, you can find the Max. Application Resolution option in the driver dialog's Advanced tab, under Document Options > Printer Features. If you change this option, you may wish to reprint your job at this - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 164
Windows, you can change your image rendering resolution to 300 dpi or 600 dpi depending on your printing needs. You can find the Max. Application Resolution option in the driver dialog's Advanced tab, under Document Options > Printer Features. Lines print double or in the wrong colors This problem - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 165
use the View loaded paper key . 3. Try changing to a heavier paper type, such as HP Heavyweight Coated Paper or HP Super Heavyweight Plus Matte Paper. 4. Select a paper type that is slightly thinner than the paper you have loaded; this will persuade the printer to use less ink. Here are some example - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 166
line length accuracy in the following ways. 1. Print on HP Matte Film, for which your printer's line length accuracy is specified. See Functional specifications on page 190. Polyester film is about ten times more dimensionally stable than paper. However, using film that is thinner or thicker than - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 167
If the problem persists despite all the above actions, contact your customer service representative for further support. The paper is not flat If the paper does not lie flat when it comes out of the printer, but has shallow waves in it, you are likely to see defects in the printed image, such as - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 168
rib separately without touching the foam between the ribs. Black ink comes off when you touch the print This problem may be caused by printing with matte black ink on glossy paper. The printer will not use matte black ink if it knows that the paper will not retain it. To be sure of avoiding matte - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 169
the driver dialog HP Heavyweight Coated Paper and HP Super Heavyweight Paper. See Order paper on page 136. 2. Try using higher print-quality settings (see Printing on page 55). For instance, if you have set the Print Quality slider to Speed, try setting it to Quality. 160 Chapter 15 Troubleshooting - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 170
fibers, dust or loose coating material. To avoid this problem: 1. Try cleaning the paper manually with a brush before printing, to remove any loose fibers or particles. 2. Always keep the cover of your printer closed. 3. Protect your paper rolls and sheets by storing them in bags or boxes. Colors - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 171
PDF received by the printer? If so, problem before printing by previewing your print (see Preview a print on page 61). ● Check the actual printable area for the paper size you have loaded. printable area = paper size size. Print-quality issues 162 Chapter 15 Troubleshooting print-quality issues ENWW - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 172
print job, and in some specific workflows there may be issues that can lead to some objects missing from the output. Here are some recommendations for the use of the PCL or HP-GL/2 drivers for Windows in these cases. ● In the Advanced tab, select Document options, Printer features and set Send job - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 173
. However, if the rectangles look solid, do not worry about just a few missing dashes in part 2; these are acceptable because the printer can compensate for a few clogged nozzles. Here is an example of a gray printhead in a good state: 164 Chapter 15 Troubleshooting print-quality issues ENWW - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 174
trying even if the printer has not suggested it. See Clean the printhead drop detector on page 169. 5. If the problem still remains, replace any persistently faulty printheads (see Handling ink cartridges and printheads on page 113), or contact HP Support (see Contact HP Support on page 186). ENWW - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 175
problem. You could also try using the correct HP driver, if feasible. The latest HP drivers can be downloaded from http://www.hp.com/go/T1120/drivers. ● If you are using a non-HP RIP, its settings may be incorrect. See the documentation that came with the RIP. ● Check that your printer's firmware - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 176
system issues 16 Troubleshooting ink cartridge and printhead issues ● Cannot insert an ink cartridge ● Ink cartridge status messages ● Cannot insert a printhead ● The front-panel display recommends reseating or replacing a printhead ● Clean the printheads ● Clean the printhead drop detector ● Align - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 177
inside the ink cartridge slots. Ink cartridge status messages These are the possible ink cartridge status messages: ● OK: the cartridge is working normally, with no known problems. ● Missing: there is no cartridge present, or it is not correctly connected to the printer. ● Low: the ink level is - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 178
Ink system issues The front-panel display recommends reseating or replacing a printhead 1. From the front panel, turn the power off then on. 2. Check the front-panel display message, if it shows the ready message, the printer is ready to print. If the problem remains continue with the next step. 3. - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 179
continues to show the warning. CAUTION: Wear gloves to avoid getting ink on your hands. 1. Turn off the printer at the front panel. 2. To avoid an electric shock, switch the printer off and unplug it. 3. Open the window. 170 Chapter 16 Troubleshooting ink cartridge and printhead issues ENWW - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 180
Ink system issues 4. Find the printhead drop detector beside the stored printhead carriage. 5. Remove any debris blocking the printhead drop detector. 6. With a dry lint free cloth, wipe the surface of the drop detector to remove any non-visible debris. 7. Close the window. ENWW Clean the - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 181
transparent or semi-transparent paper to align the printheads. 3. Remove and re-insert all the printheads, see Remove a printhead on page 118 and Insert a printhead on page 121. This starts the printhead alignment procedure. 172 Chapter 16 Troubleshooting ink cartridge and printhead issues ENWW - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 182
the alignment with valid paper ● Printhead health problems, clean printheads, see Clean the printheads on page 169 ● The alignment was done with the window open, repeat the alignment with the window closed If the problem persists after using valid paper, cleaning the printheads and keeping the - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 183
: a printhead replacement process has not completed successfully, relaunch the replacement process and let it finish completely (it is not needed to change the printheads). ● Remove: the printhead is not a suitable type for use in printing. 174 Chapter 16 Troubleshooting ink cartridge and printhead - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 184
General printer issues 17 Troubleshooting general printer issues ● The printer does not print ● The printer seems slow ● The printer printed on undesirable paper ● Communication failures between computer and printer ● Cannot access the HP Printer Utility ● Cannot access the Embedded Web Server ● - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 185
all is in order (paper loaded, all ink components installed and no file errors), there are still reasons why a file you have sent from your computer may not start printing when expected: ● You may have an electrical power problem. If there is no activity at all from the printer, and the front panel - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 186
your paper type specifically in the driver. ● In the Windows driver dialog: select the Paper/Quality tab, then select your paper type in the Paper Type drop-down list. ● In the Mac OS Print dialog (T1120): select the Paper Type/Quality panel, then select your paper type in printer in the Paper Type - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 187
Power key on the front panel. Cannot access the Embedded Web Server If you have not done so already, please read Access the Embedded Web Server on page 29. NOTE: If you connect directly to your printer with a USB cable, use the HP Printer ● In Internet Explorer 6 for Windows, go to Tools > Internet - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 188
online knowledge base: http://support.microsoft.com/search/. To avoid these problems, it is possible to scale the image down in Visio to a size shorter than 129 inches and then to scale the drawing up in the driver by using the Scale to options in the Effects tab of the Windows driver. If the down - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 189
and there are printing problems, for example: cartridge low or out of ink or printer out of paper. If alerts are enabled and there is a problem that prevents printing, you see a pop-up window, which explains why the printer is not going to print. Follow the instructions to achieve your required - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 190
kind of ink. IO error Restart the printer. If the problem persists, contact HP Support. See Contact HP Support on page 186. IO warning Try again; if the problem persists, contact HP Support. See Contact HP Support on page 186. Paper advance calibration pending Perform paper advance calibration - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 191
ink cartridges and printheads on page 113. Make sure that you have selected the correct firmware update file. Then try again to perform the update. Table 18-2 Numerical error codes Error code Recommendation 01.0, 01.1, 01.2 Restart the printer. If the problem persists, contact HP Support - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 192
19 HP Customer Care ● Introduction ● HP Professional Services ● HP Instant Support ● HP Proactive Support ● Contact HP Support HP Customer Care ENWW 183 - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 193
printing community at http://www.hp.com/go/T1120/knowledgecenter for 24×7 access to: ● Multimedia tutorials ● Step-by-step how-to guides ● Downloads - the latest printer firmware, drivers, software, paper profiles, etc. ● Technical support - online troubleshooting, customer care contacts and more - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 194
right away to save you time and prevent problems before they occur, reducing costly downtime. Proactive Support runs diagnostics and checks for software and firmware updates. You can enable Proactive Support in the HP Printer Utility for Windows or the HP Printer Monitor for Mac OS, where you can - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 195
Contact HP Support HP Support is available to you by telephone. What to do before you call: ● Review the troubleshooting suggestions in this guide. ● Review the relevant driver documentation. ● If you have installed third-party software drivers and RIPs, see their documentation. ● If you call one of - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 196
, 123 800 360 999 ● China: 800 810 59 59, 10 6564 59 59 ● Colombia: 01 8000 51 HP INVENT, local 571 606 9191 ● Czech Republic: 420 261 307 310 ● Denmark: 70 11 77 00 ● Ecuador: : 800 62 800 ● Paraguay: 00 811 800, 800 711 2884 ● Panama: 001 800 711 2884 ENWW Contact HP Support 187 HP Customer Care - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 197
2353 9000 ● Tunisia: 71 89 12 22 ● Turkey: 216 444 71 71 ● UAE: 800 4520, 04 366 2020 ● Ukraine: 44 4903520 ● United Kingdom: 0870 842 2339 ● United States: 1 800 HP INVENT ● Uruguay: 54 11 4708 1600 ● Venezuela: 0 800 HP INVENT, local 58 212 278 8000 ● Vietnam: 84 8 823 45 30 ● West Africa (French - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 198
20 Printer specifications ● Functional specifications ● Physical specifications ● Memory specifications ● Power specifications ● Ecological specifications ● Environmental specifications ● Acoustic specifications Printer specifications ENWW 189 - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 199
cyan Cartridges containing 130 ml of ink: gray, photo black, matte black, yellow, magenta and cyan Table 20-2 Paper sizes Roll Width Roll Length Sheet Width Sheet Length Minimum Maximum 11 inches (279 mm) 24-inch printer: 24 inches (609 mm) 8.3 inches (210 mm, A4 Portrait) 44-inch printer: 44 - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 200
41.2 inches (1047 mm) Memory specifications Table 20-8 Memory specifications HP Designjet T1120 Memory (DRAM) supplied HP Designjet T1120ps Memory (DRAM) supplied Hard disk 384 MB 320 MB 80 GB Power specifications Table 20-9 Printer power specifications Source Frequency Current Consumption 100 - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 201
: Humidity range 30% to 60% 20% to 80% Acoustic specifications Printer acoustic specifications (declared according to ISO 9296). Table 20-11 Printer acoustic specifications Idle sound power level Operating sound power level Idle sound pressure at bystander Operating sound pressure at bystander - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 202
Zeroconf specification framework, a computer network technology used in Apple's Mac OS X from version 10.2 onwards. It is used to discover services for color profiles. Ink cartridge A removable printer component that stores ink of a particular color and provides it to the printhead. IP address A - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 203
into data suitable for a particular printer. Printhead A removable printer component that takes ink of one or more colors from the corresponding ink cartridge(s) and deposits it on the paper, through a cluster of nozzles. In the HP Designjet T1120 series, each printhead prints two different colors - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 204
179 driver preferences 25 drying time change 52 E ecological specifications 191 economize on ink 66 on paper 64 Embedded Web Server access 29 cannot access 178 ink and paper usage 110 job queue 104 job queue; job preview 104 language 30 printer usage statistics 110 environmental specifications 192 - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 205
memory error (AutoCAD) 179 memory specifications 191 Microsoft Office print from 97 misaligned colors 155 move the printer 130 N nesting turn on and off 22 Network settings 31 O order accessories 139 ink cartridges 136 paper 136 printheads 136 overlapping lines 60 P page size 57 PANTONE emulation 72 - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 206
memory 191 paper size 190 physical 191 power 191 printing resolutions 190 spindle 24-inch roll load 34 44-inch roll load 36 stand 140 statistics ink cartridge 114 printer usage 110 status 106 stepped lines 154 store the printer 130 submit job 56 support services HP Care Packs 184 HP Customer Care - HP T1120ps | HP Designjet T1120 Printer Series User's Guide: English - Page 207
U unload paper roll 46 roll out of paper 47 roll with paper 46, 47 sheet 50 sheet with paper menu 50 sheet with Unload paper key 50 usage information turn on and off 23 using this guide 2 V Visio 2003, no output 179 W warranty extensions 184 198 Index ENWW
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