If you still have a problem
.................................................................................................................
166
16
Troubleshooting ink cartridge and printhead issues
Cannot insert an ink cartridge
..........................................................................................................
168
Ink cartridge status messages
..........................................................................................................
168
Cannot insert a printhead
.................................................................................................................
168
The front-panel display recommends reseating or replacing a printhead
........................................
169
Clean the printheads
........................................................................................................................
169
Clean the printhead drop detector
....................................................................................................
169
Align the printheads
..........................................................................................................................
172
Printhead status messages
..............................................................................................................
174
17
Troubleshooting general printer issues
The printer does not print
.................................................................................................................
176
The printer seems slow
....................................................................................................................
176
The printer printed on undesirable paper
.........................................................................................
176
Communication failures between computer and printer
...................................................................
177
Cannot access the HP Printer Utility
................................................................................................
177
Cannot access the Embedded Web Server
.....................................................................................
178
Automatic file system check
.............................................................................................................
178
An AutoCAD 2000 memory allocation error
.....................................................................................
179
No output when printing from Microsoft Visio 2003
..........................................................................
179
Unavailable driver features when printing from QuarkXpress
.........................................................
179
Printer alerts
.....................................................................................................................................
180
18
Front-panel error messages
19
HP Customer Care
Introduction
.......................................................................................................................................
184
HP Professional Services
.................................................................................................................
184
HP Instant Support
...........................................................................................................................
185
HP Proactive Support
.......................................................................................................................
185
Contact HP Support
.........................................................................................................................
186
20
Printer specifications
Functional specifications
..................................................................................................................
190
Physical specifications
.....................................................................................................................
191
Memory specifications
......................................................................................................................
191
Power specifications
.........................................................................................................................
191
Ecological specifications
..................................................................................................................
191
Environmental specifications
............................................................................................................
192
Acoustic specifications
.....................................................................................................................
192
Glossary
...........................................................................................................................................................
193
ENWW
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