HoMedics UHE-WMTF185 User Manual - Page 13
Troubleshooting
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TROUBLESHOOTING PROBLEM POSSIBLE CAUSE SOLUTION No power/no mist from the mist nozzle • Unit is not plugged in • Humidifier is not turned on • No power at unit • Low water level • The humidistat setting is lower than the current room humidity • Transducer/ultrasonic membrane needs to be cleaned • Plug unit in • Press the power button to turn the unit on • Check circuits and fuses or try a different outlet • Refill the tank with water • Reset the humidistat to a higher humidity setting, or change to continuous on • Follow Cleaning the Transducer/Ultrasonic Membrane instructions in the Cleaning and Care section Peculiar odor • Unit is new • If unit is in use, the odor may be a dirty tank or old tank water • Old water in the water reservoir • Remove the tank cover and let the tank air out in a cool, dry place for 12 hours • Empty the old water, clean the tank, and fill with clean water • Remove and empty the water tank. Pour out any remaining water in the water reservoir Excessive noise • Unit is not level • Low water level • Place unit on a flat, even surface • Check the water level; refill the tank if the water is low White dust accumulation • Hard water used • Demineralization cartridge needs to be replaced • Use distilled water and a demineralization cartridge • Replace demineralization cartridge Clean Transducer/ ultrasonic membrane icon illuminated on the display • Transducer/Ultrasonic membrane needs cleaning • Clean reminder needs to be reset • Follow the cleaning the transducer/ ultrasonic membrane instructions in the Cleaning and Care section • Press and hold the clean reset button until the clean icon turns off 13