Homelite HG1800 User Manual - Page 12

limited warranty service information WARRANTY COVERAGE Homelite Consumer Products, Inc., (the Company) warrants to the original retail purchaser that this Homelite Product is free from defects in material and workmanship and agrees to repair or replace, at the Company's sole discretion, any defective Product free of charge within these time periods from the date of purchase:  Two years, if the Product is used solely for personal, family, or household use;  One year, if the Product is used for business or commercial use. This warranty applies only to Products sold within the United States of America, the District of Columbia, Canada, Mexico, the Commonwealth of Puerto Rico, the Virgin Islands, Guam, the Canal Zone, or American Samoa. This warranty is not transferable and does not cover damage resulting from defects other than in material or workmanship, or damage caused by unreasonable use, including the failure to provide reasonable and necessary maintenance. Other items not covered under this warranty include:  Transportation charges for sending the product to the Company or its authorized service representative for warranty service, or for shipping repaired or replacement products back to the customer; these charges must be borne by the original retail purchaser.  Engine. Your Product is equipped with an engine that is covered exclusively by a separate warranty from the engine manufacturer. Please refer to the engine manual included with the Product for warranty information related to the engine.  Damages caused by abuse, accident, misuse, neglect, alteration, modification, the effects of corrosion, erosion, normal wear and tear or repairs by other than the Company or its authorized service representative.  Warranty is voided if the customer fails to install, maintain and operate the product in accordance with the instructions and recommendations of the Company as set forth in the Product's operator's manual or if the Product is used as rental equipment.  The Company will not pay for repairs or adjustments to the Product, or for any costs or labor, performed without the Company's prior authorization. SAVE YOUR SALES SLIP Proof of purchase in the form of your dated sales receipt, cash register slip, etc. showing the serial number and the model of your Product will be required before the Company and/or its authorized service representatives can perform warranty service on the Product. EXCLUSIONS AND LIMITATIONS THIS LIMITED WARRANTY IS IN LIEU OF ALL OTHER EXPRESS WARRANTIES. ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR OTHERWISE, APPLICABLE TO THIS PRODUCT, SHALL BE LIMITED IN DURATION TO THE DURATION OF THIS LIMITED WARRANTY. THE WARRANTY SERVICE DESCRIBED ABOVE IS THE EXCLUSIVE REMEDY UNDER THIS WARRANTY. THE COMPANY SHALL NOT BE LIABILE FOR ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES. SOME STATES DO NOT ALLOW A LIMITATION ON THE DURATION OF IMPLIED WARRANTIES, OR THE EXCLUSION OR LIMITATION OF INCIDENTAL, OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. HOW TO OBTAIN WARRANTY SERVICE For warranty service: Call toll free 1-800-242-7462, or write to Homelite Consumer Products, Inc., 1428 Pearman Dairy Road, Anderson, SC 29625. For warranty service outside the USA, please contact your local Homelite dealer. CONTACT HOMELITE CONSUMER PRODUCTS CUSTOMER SERVICE AT 1-800-242-4672 or at www.homelite.com to obtain warranty service information or to order replacement parts or accessories. HOW TO ORDER REPLACEMENT PARTS Even quality built equipment such as the electric generator you have purchased, might need occasional replacement parts to maintain it in good condition over the years. To order replacement parts, please give the following information:  Model No. and Serial No. and all specifications shown on the Model No./Serial No. plate.  Part number or numbers as shown in the Parts List section of the Insert for your generator model.  A brief description of the trouble with the generator. NOTE: If replacement parts are required for the engine, contact one of the engine manufacturer's service centers. Homelite Consumer Products, Inc. 1428 Pearman Dairy Road Anderson, SC 29625 1-800-242-4672 www.homelite.com 12