Hoover BH55100PC Product Manual - Page 15
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Need Help? ! WARNING ! To reduce the risk of personal injury, remove battery pack before cleaning or servicing. My FloorMate Cordless won't turn on. Your battery may not be charged. Check the Charge Level Indicator and charge the battery if it's low. Reference the chart below to find the charge time for your model.* The LithiumLife™ battery does not come fully charged. Battery Model BH03100 BH03120 BH03100 BH03120 LithiumLife™ Battery LithiumLife™ LithiumLife™ Extended Runtime LithiumLife™ LithiumLife™ Extended Runtime Charger Model BH03220 BH03200 Charge Time (approximate) 9 hours 18 hours 1.5 hours 3 hours My FloorMate Cordless isn't picking up water. Your dirty water tank may be full and the automatic suction shut-off was activated to prevent overflowing. The motor sound will change when the shut-off activates. Remove the dirty water tank and empty into the sink. You may be in Scrub Mode. Switch to Wash & Dry Mode. *See the full line of LithiumLife™ products at Hoover.com. If your filter was dirty... Your filter may also be dirty. Rinse the dirty water tank filter under running water to remove any debris. My FloorMate® Cordless is puddling water behind it while I'm cleaning. Your clean water tank may not be installed properly. Refer to page 6 for directions. You may be in Scrub Mode. Switch to Wash & Dry Mode. One of the tanks may not be installed properly. My FloorMate® Cordless won't release solution. Your clean water solution tank may be empty. Check the tank and fill as necessary. Refer to page 6 for directions. The brushes on my FloorMate® Cordless aren't spinning. Your FloorMate Cordless is equipped with stall protection to protect your brushes. If the brushes are not spinning, turn the product off, wait one minute, and then turn the product back on. If the brushes still do not spin, then see an authorized service representative. Any other servicing should be done by an authorized service representative. If appliance is not working as it should, has been dropped, damaged, left outdoors, or dropped into water, take it to a service center prior to continuing use. QUESTIONS OR CONCERNS? Contact Us: (888) 679-2121 For a Complete Troubleshooting Guide, see: Hooverhelp.com/FloorMateCordless Twitter: @HooverUSA Facebook: facebook.com/hoover 12 Do not return to store. See back of product for model number.