Hoover FH40190 Product Manual - Page 16

Troubleshooting - instructions

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Troubleshooting: PROBLEM POSSIBLE CAUSE POSSIBLE SOLUTION Cleaner won't run 1. Power cord not firmly plugged into outlet. 1. Plug unit in firmly. Any other servicing should be done by an authorized service representative. USE TROUBLESHOOTING GUIDE AS A FIRST STEP TO RESOLVE ANY PROBLEMS YOU MAY BE EXPERIENCING. If appliance is not working as it should, has been dropped, damaged, left outdoors, or dropped into water, call Customer Service at 1-800-944-9200 for further instruction before continuing use. ! WARNING ! To reduce the risk of personal injury Unplug before cleaning or servicing. 2. Blown fuse or tripped breaker. 2. Check fuse or breaker in home. Replace fuse/reset breaker in home. Cleaner won't pick-up or low suction 3. Needs service. 1. Dirty Water Tank is not installed correctly. 2. Dirty Water Tank is full. 3. Dirty Water Tank is clogged. 3. Take to service center. To find nearest location, visit our website at www.hoover.com or call 1-800-944-9200. 1. Review Placing Dirty Water Tank in base of cleaner - pg. 10. 2. Empty Dirty Water Tank. 3. Clean Dirty Water Tank. Water escaping from Cleaner 4. Air path is clogged. 4. Unclog air path. 1. Dirty Water Tank is full. 1. Empty Dirty Water Tank. 2. Dirty Water tank is not installed correctly. 2. Review Placing Dirty Water Tank in base of cleaner - pg. 10. Cleaner won't dispense 3. C lean Water Solution Tank not installed properly. 1. Clean Water Solution Tank is empty. 2. Clean Water Solution Tank not installed properly. 3. Review Clean Water Solution Tank Installation. 1. Fill Clean Water Solution Tank. 2. Review Clean Water Solution Tank Installation. Motor noise becomes high-pitched 3. Needs service. 1. Dirty Water Tank is full. 2. Dirty Water Tank is clogged. 3. Air path is clogged. 3. T ake to service center. To find nearest location, visit our website at www.hoover.com or call 1-800-944-9200. 1. Empty Dirty Water Tank. 2. Clean Dirty Water Tank. 3. Unclog air path. 4. The float in the Dirty Water Tank has been 4. Review Emptying & Cleaning the Dirty Water Tank. activated. SpinScrub® brushes 1. Unit is in DRY mode. are not spinning 1. Slide pedal to WASH mode to spin. 2. Debris is preventing SpinScrub® brushes 2. Remove SpinScrub® brushes and clean - pg 12, check from spinning. that brushes can spin freely by rotating them be hand. 13

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PROBLEM
POSSIBLE CAUSE
POSSIBLE SOLUTION
Cleaner won’t run
1. Power cord not firmly plugged into outlet.
1. Plug unit in firmly.
2. Blown fuse or tripped breaker.
2.
Check fuse or breaker in home. Replace fuse/reset
breaker in home.
3. Needs service.
3.
Take to service center. To find nearest location, visit our
website at www.hoover.com or call 1-800-944-9200.
Cleaner won’t
pick-up or low
suction
1. Dirty W
a
ter Tank is not installed correctly.
1. Review Pl
a
cing Dirty Water Tank in base of cleaner -
p
g. 10.
2. Dirty Water Tank is full.
2. Empty Dirty Water Tank.
3. Dirty
Water T
ank is clogged.
3. Clean Dirty Water Tank.
4. Air path is clogged.
4. Unclog air path.
Water escaping
from Cleaner
1. Dirty Water Tank is full.
1. Empty Dirty Water Tank.
2. Dirty Water tank is not installed correctly.
2. Review Placing Dirty Water Tank in base of cleaner - pg. 10.
3. Clean Water Solution Tank not installed
properly.
3. Review Clean Water Solution Tank Installation.
Cleaner won’t
dispense
1. Clean Water Solution Tank is empty.
1. Fill Clean Water Solution Tank.
2. Clean Water Solution Tank not installed
properly.
2. Review Clean Water Solution Tank Installation.
3. Needs service.
3. Take to service center. To find nearest location, visit our
website at www.hoover.com or call 1-800-944-9200.
Motor noise
becomes
high-pitched
1. Dirty Water Tank is full.
1. Empty Dirty Water Tank.
2. Dirty
Water T
ank is clogged.
2. Clean Dirty Water Tank.
3. Air path is clogged.
3. Unclog air path.
4. The float in the Dirty Water Tank has been
activated.
4. Review Emptying & Cleaning the Dirty Water
Tank.
SpinScrub
®
brushes
are not spinning
1. Unit is in DRY mode.
2. Debris is preventing SpinScrub
®
brushes
from spinning.
1. Slide pedal to WASH mode to spin.
2. Remove SpinScrub® brushes and clean - pg 12, check
that brushes can spin freely by rotating them be hand.
Troubleshooting:
Any other servicing should be
done by an authorized service
representative.
USE TROUBLESHOOTING GUIDE
AS A FIRST STEP TO RESOLVE
ANY PROBLEMS YOU MAY BE
EXPERIENCING.
If appliance is not working as
it should, has been dropped,
damaged, left outdoors, or
dropped into water, call Customer
Service at 1-800-944-9200
for further instruction before
continuing use.
WARNING
To reduce the risk of personal injury -
Unplug before cleaning or servicing.
!
!
13