Hoover WindTunnel Max Capacity Upright Vacuum Product Manual - Page 13

5. TROUBLESHOOTING If a minor problem occurs, it usually can be solved quite easily when the cause is found by using the checklist below. Any other servicing should be done by an authorized service representative. If appliance is not working as it should, has been dropped, damaged, left outdoors, or dropped into water, call Customer Service at 1-800-844-9200 prior to continuing use. ! WARNING ! To reduce risk of personal injury - Unplug before cleaning or servicing. PROBLEM Vacuum won't run System Check Indicator has turned red or Vacuum won't pick up or Low suction Dust escaping from vacuum Vacuum is difficult to push or won't move forward Smoky/burning smell detected POSSIBLE CAUSE 1. Power cord not firmly plugged into outlet. 2. Blown fuse or tripped breaker. 3. Thermal Protector activated. 1. Rinsable Filter and/or Exhaust Filter is dirty. 2. Dirt cup full and/ or clogged. 3. Broken or worn belt. 4. Brushroll and/ or Hose clogged. 5. Carpet height setting is incorrect. 1. Dirt cup full. 2. Dirt cup not installed correctly. 3. Hose not installed correctly. 4. Rinsable Filter and/or Exhaust Filter not installed completely. 1. Carpet height setting is incorrect. 1. Belt broken or stretched. 2. Brushroll is clogged. POSSIBLE SOLUTION 1. Plug unit in firmly. 2. Check fuse or breaker in home. Replace fuse/reset breaker in home. 3. Unplug and allow vacuum to cool for 30min. (This willl reset the thermal protector) 1. Clean Rinsable Filter and/or Exhaust Filter is dirty. Reference Pg. 9 & 10. 2. Empty dirt cup - Pg. 9. 3. Replace belt - Pg.12. 4. Check Hose - Pg. 13. Check Brushroll - Pg. 11. 5. Set Carpet Height Adjustment to appropriate setting for carpet being cleaned - Pg.6. 1. Empty dirt cup - Pg. 9. 2. Review Dirt Cup removal & replacement - Pg. 9. 3. Review Hose installation - Pg. 7. 4. Review Filter Removal and Cleaning - Pg. 9 and 10. 1. Set Carpet Height Adjustment knob to appropriate setting for carpet being cleaned - Pg. 6. 1. Replace brushroll belt - Pg. 12. 2. Clear/ remove debris from brushroll - Pg. 11. 13 Actual model may vary from images shown.