Intel S5000VSASATAR User Guide

Intel S5000VSASATAR Manual

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  • Intel S5000VSASATAR | User Guide - Page 1
    Intel® Server Board S5000VSA User's Guide A Guide for Technically Qualified Assemblers of Intel® Identified Subassemblies/ Products Intel Order Number D36977-005
  • Intel S5000VSASATAR | User Guide - Page 2
    required for their specific application and environmental conditions. Intel Corporation can not be held responsible if components fail or the server board does not operate correctly when used outside any of their published operating or non-operating limits. Intel, Intel Pentium, and Intel Xeon are
  • Intel S5000VSASATAR | User Guide - Page 3
    statements in this document before performing any of the instructions. See also Intel Server Boards and Server Chassis Safety Information on the Intel® Deployment Assistant and/or at http://support.intel.com/support/motherboards/ server/sb/cs-010770.htm. Wichtige Sicherheitshinweise Lesen Sie zun
  • Intel S5000VSASATAR | User Guide - Page 4
    http://support.intel.com/support/motherboards/server/sb/CS-010770.htm 上的 Intel Server Boards and Server Chassis Safety Information（《Intel iv Intel® Server Board S5000VSA User's Guide
  • Intel S5000VSASATAR | User Guide - Page 5
    is unplugged before you open the chassis, add, or remove any problems with the function controlled by that jumper. Take care to grip with, but not squeeze, the pliers or other tool you use to remove a jumper, or you may bend or break the pins on the board. Intel® Server Board S5000VSA User's Guide
  • Intel S5000VSASATAR | User Guide - Page 6
    vi Intel® Server Board S5000VSA User's Guide
  • Intel S5000VSASATAR | User Guide - Page 7
    the board/chassis, a list of accessories or other components you may need, troubleshooting information, and instructions on how to add and replace components on the Title of document. For the latest version of this manual, see http://support.intel.com/ support/motherboards/server/S5000VSA/. Manual
  • Intel S5000VSASATAR | User Guide - Page 8
    drive, RAID controller, operating system. For information about which accessories, memory, processors, and third-party hardware have been tested and can be used with your board, and for ordering information for Intel products, see http://support.intel.com/support/motherboards/server/S5000VSA/ compat
  • Intel S5000VSASATAR | User Guide - Page 9
    to manage your Intel® server For drivers For firmware and BIOS updates, or for BIOS recovery For diagnostics test software Tested Hardware Operating Systems List Reference Chassis List Supported Processors Tested Memory List Power Budget Tool Intel® System Management Software Driver (for an
  • Intel S5000VSASATAR | User Guide - Page 10
    x Intel® Server Board S5000VSA User's Guide
  • Intel S5000VSASATAR | User Guide - Page 11
    Board Features 1 RAID Support ...3 SATA Server Board ...3 SAS Server Board ...4 Connector and Component Locations 5 Configuration Jumpers ...7 Back Panel Connectors ...8 Hardware Requirements ...9 Processor ...9 Memory ...9 Power Supply ...9 Optional Hardware ...10 Hard Disk Drives ...10 Intel
  • Intel S5000VSASATAR | User Guide - Page 12
    Light Does Not Light 42 Cannot Connect to a Server 42 Problems with Network 42 System Boots when Installing PCI Card 43 Problems with Newly Installed Application Software 43 Problems with Application Software that Ran Correctly Earlier 44 xii Intel® Server Board S5000VSA User's Guide
  • Intel S5000VSASATAR | User Guide - Page 13
    Recognized under Device Manager (Windows* Operating System) .44 Hard Drive(s) are not Recognized 44 Bootable CD-ROM Disk Is Not Detected 45 LED Information ...45 BIOS POST Beep Codes 46 Appendix D: Intel® Server Issue Report Form 47 Intel® Server Board S5000VSA User's Guide xiii
  • Intel S5000VSASATAR | User Guide - Page 14
    xiv Intel® Server Board S5000VSA User's Guide
  • Intel S5000VSASATAR | User Guide - Page 15
    iv Table 2. Server Board Features 2 Table 3. NIC LED Descriptions 8 Table 4. Setup Menu Key Use 12 Table 5. Product Certification Markings 32 Table 6. Resetting the System 37 Table 7. LED Information ...45 Table 8. POST Error Beep Codes 46 Intel® Server Board S5000VSA User's Guide xv
  • Intel S5000VSASATAR | User Guide - Page 16
    xvi Intel® Server Board S5000VSA User's Guide
  • Intel S5000VSASATAR | User Guide - Page 17
    . Removing the Shipping Cover 21 Figure 11. Installing the Processor 21 Figure 12. Removing the Protective Socket Cover 21 Figure 13. Installing the Heat Sink 22 Figure 14. Replacing the Backup Battery (S5000VSASATA/S5000VSASATAR shown) ....... 25 Intel® Server Board S5000VSA User's Guide xvii
  • Intel S5000VSASATAR | User Guide - Page 18
    xviii Intel® Server Board S5000VSA User's Guide
  • Intel S5000VSASATAR | User Guide - Page 19
    briefly describes the main features of the Intel® Server Board S5000VSA. This chapter provides a photograph of the product, a list of the server board features, and diagrams showing the location of important components and connections on the server board. Figure 1. Intel® Server Board S5000VSA
  • Intel S5000VSASATAR | User Guide - Page 20
    with embedded RAID 0/1/10 support for S5000VSASATA/S5000VSASATAR and S5000VSASCSI/S5000VSASCSIR SKUs. Optional RAID 5 support requires an AXXRAKSW5 RAID key. • Four SAS and two SATA connectors with embedded RAID 0/1/10 support for S5000VSASAS/S5000VSASASR SKU. Optional RAID 5 support requires an
  • Intel S5000VSASATAR | User Guide - Page 21
    and two processor fans Intel® System Management Software RAID Support The Intel® Server Board S5000VSA is available in both SATA and SAS models. The SATA model has order code S5000VSASATA/S5000VSASATAR. The SAS model has order code S5000VSASAS/S5000VSASASR. The SAS model provides both SAS and SATA
  • Intel S5000VSASATAR | User Guide - Page 22
    assistance in navigating through the F2 BIOS Setup utility, see the Intel® Server Board S5000VSA Technical Product Specification. For information on setting up RAID, see the RAID Software Guide that is included on the Intel® Server Deployment Toolkit CD. 4 Intel® Server Board S5000VSA User's Guide
  • Intel S5000VSASATAR | User Guide - Page 23
    For assistance in navigating through the BIOS Setup utility, see the Intel® Server Board S5000VSA Technical Product Specification. For information on RAID configuration through the BIOS console and Intel® RAID Web Console 2, see the RAID Software Guide. Intel® Server Board S5000VSA User's Guide 5
  • Intel S5000VSASATAR | User Guide - Page 24
    Connector and Component Locations A B CD E UU TT SS RR QQ PP OO NN MM LL KK JJ II HH GG EE CCAA X W FF DD BB Z Y V U T F G HI J K L M N O P Q R S AF000173 6 Intel® Server Board S5000VSA User's Guide
  • Intel S5000VSASATAR | User Guide - Page 25
    PP. Backplane Connector A SS. Speaker Figure 2. Server Board Connector and Component Locations Notes: (1) Not available on S5000VSA4DIMM/S5000VSA4DIMMR. (2) S5000VSA4DIMM/S5000VSA4DIMMR only has four DIMM sockets. (3) Only available on S5000VSASAS/S5000VSASASR. Intel® Server Board S5000VSA User
  • Intel S5000VSASATAR | User Guide - Page 26
    . These pins should be jumpered on 1-2 for normal operation. If pins 2-3 are jumpered, the BIOS in the lower bank will be selected on the next reset. These pins should be jumpered on 1-2 for normal operation. Figure 3. Configuration Jumper Descriptions 8 Intel® Server Board S5000VSA User's Guide
  • Intel S5000VSASATAR | User Guide - Page 27
    network connection Network connection in place Transmit/receive activity 10 Mbps connection (if left LED is on or blinking) 100 Mbps connection 1000 Mbps connection Intel® Server Board S5000VSA User's Guide 9
  • Intel S5000VSASATAR | User Guide - Page 28
    next generation Quad-Core Intel® Xeon® processors. Product codes S5000VSASATAR, S5000VSASASR, S5000VSASCSIR, and S5000VSA4DIMMR only. For a complete list of supported processors, see the links under "Additional Information and Software." Memory The server board provides eight DIMM sockets across
  • Intel S5000VSASATAR | User Guide - Page 29
    the standard IDE connector located near the SATA ports. • The Intel® Server Board S5000VSASAS/S5000VSASASR provides four SAS ports and one IDE connection. The four SAS ports are near the front left side of the server board. The IDE connection supports one or two ATA-133 devices. IDE devices can be
  • Intel S5000VSASATAR | User Guide - Page 30
    12 Intel® Server Board S5000VSA User's Guide
  • Intel S5000VSASATAR | User Guide - Page 31
    " for a link to the Intel® S5000 Server Board Family Data Sheet where you will find details about specific BIOS setup screens. Starting Setup You can enter and start BIOS Setup under several conditions: • When you turn on the server, after POST completes the memory test. • When you have moved
  • Intel S5000VSASATAR | User Guide - Page 32
    "Setup Menu Key Use" describes the keyboard commands you can use in the BIOS Setup menus. Table 4. Setup Menu Key Use Key to Press Description Left and right arrows Up they were before was pressed without affecting any existing field values. 14 Intel® Server Board S5000VSA User's Guide
  • Intel S5000VSASATAR | User Guide - Page 33
    and press when you see the message: Press Key if you want to run SETUP 2. Write down the current settings in the BIOS Setup program. Note: Do not skip step 2. You will need these settings to configure your computer at the end of the procedure. Intel® Server Board S5000VSA User's Guide 15
  • Intel S5000VSASATAR | User Guide - Page 34
    completed. Note: You may encounter a CMOS Checksum error or other problem after reboot. If this happens, shut down the system and boot it again. CMOS checksum errors require that you enter Setup, check your settings, save your settings, and exit Setup. 16 Intel® Server Board S5000VSA User's Guide
  • Intel S5000VSASATAR | User Guide - Page 35
    set. 1. Power down the system and disconnect the AC power. 2. Open the server chassis. 3. Move the jumper (J1J2) from the normal operation position, Password Clear 1 and 2. 7. Close the server chassis. 8. Reconnect the AC power and power up the server. Intel® Server Board S5000VSA User's Guide 17
  • Intel S5000VSASATAR | User Guide - Page 36
    BIOS setup screens, the CMOS Clear jumper will need to be used to reset the configuration RAM. 1. Power down the system and disconnect the AC power. 2. Open the server. 2. 7. Close the server chassis. 8. Reconnect the AC power and power up the system. 18 Intel® Server Board S5000VSA User's Guide
  • Intel S5000VSASATAR | User Guide - Page 37
    off all peripheral devices connected to the server. Turn off the server. 3. Disconnect the AC power cord from the server. 4. Remove the server's cover. See the documentation that came with your server chassis for instructions on removing the server's cover. 5. Locate the DIMM sockets (see Figure
  • Intel S5000VSASATAR | User Guide - Page 38
    DIMM B2 Socket DIMM B3 Socket DIMM B4 Socket D A C B AF000174 Figure 7. Installing Memory (S5000VSASATA/S5000VSASATAR shown) 6. Make sure the clips at either end of the DIMM socket(s) are pushed outward Make sure the clips are firmly in place. 20 "Intel® Server Board S5000VSA User's Guide"
  • Intel S5000VSASATAR | User Guide - Page 39
    the following: (1) Touch the metal chassis before touching the processor or server board. Keep part of your body in contact with the metal chassis to dissipate the static charge while handling the processor. (2) Avoid moving around unnecessarily. "Intel® Server Board S5000VSA User's Guide" 21
  • Intel S5000VSASATAR | User Guide - Page 40
    server. Turn off the server. 3. Disconnect the AC power cord from the server. 4. Remove the server's cover. See the documentation that came with your server chassis for instructions on removing the server's cover. 5. Locate the processor damaged. 22 "Intel® Server Board S5000VSA User's Guide"
  • Intel S5000VSASATAR | User Guide - Page 41
    Protective Socket Cover 10. Lower the CPU load plate and lower the socket lever completely. Note: Retain the protective socket cover for use when removing a processor that will not be replaced. "Intel® Server Board S5000VSA User's Guide" 23
  • Intel S5000VSASATAR | User Guide - Page 42
    reconnect any parts you removed or disconnected to reach the processor sockets. 5. Replace the server's cover and reconnect the AC power cord. See the documentation that came with your server chassis for instructions on installing the server's cover. 24 "Intel® Server Board S5000VSA User's Guide"
  • Intel S5000VSASATAR | User Guide - Page 43
    lever. 10. Raise the CPU load plate. 11. Remove the processor. 12. If installing a replacement processor, see "Installing the Processor". Otherwise, install the protective socket cover over the empty processor socket and reinstall the chassis cover. "Intel® Server Board S5000VSA User's Guide" 25
  • Intel S5000VSASATAR | User Guide - Page 44
    enligt fabrikantens instruktion. Varoitus: Paristo voi räjähtää, jos se on virheellisesti asennettu. Vaihda paristo ainoastaan laitevalmistajan suosittelemaan tyyppiin. Hävitä käytetty paristo valmistajan ohjeiden mukaisesti. 26 "Intel® Server Board S5000VSA User's Guide"
  • Intel S5000VSASATAR | User Guide - Page 45
    from its socket. AF000183 Figure 14. Replacing the Backup Battery (S5000VSASATA/ S5000VSASATAR shown) 7. Dispose of the battery according to local ordinance. . 9. Close the chassis. 10. Run Setup to restore the configuration settings to the RTC. "Intel® Server Board S5000VSA User's Guide" 27
  • Intel S5000VSASATAR | User Guide - Page 46
    28 "Intel® Server Board S5000VSA User's Guide"
  • Intel S5000VSASATAR | User Guide - Page 47
    Wide Web http://support.intel.com/support/motherboards/server/S5000VSA. Telephone All calls are billed US $25.00 per incident, levied in local currency at the applicable credit card exchange rate plus applicable taxes. (Intel reserves the right to change the pricing for telephone support at any time
  • Intel S5000VSASATAR | User Guide - Page 48
    8 621 33104691 (not toll-free) Hong Kong 852 2 844 4456 India........... 0006517 2 68303634 (manual toll-free. You need an IDD-equipped telephone) Indonesia ... 803 65 7249 Korea ......... 822 767 2595 at 800 225 288. Once connected, dial 800 843 4481 30 Intel® Server Board S5000VSA User's Guide
  • Intel S5000VSASATAR | User Guide - Page 49
    0114 Peru 001 916 377 0114 Uruguay..... 001 916 377 0114 Venezuela... Contact AT&T USA at 0 800 2255 288. Once connected, dial 800 843 4481 Intel® Server Board S5000VSA User's Guide 31
  • Intel S5000VSASATAR | User Guide - Page 50
    32 Intel® Server Board S5000VSA User's Guide
  • Intel S5000VSASATAR | User Guide - Page 51
    all country national deviations) • CE - Low Voltage Directive 73/23/EEE (Europe) Product EMC Compliance - Class A Compliance The Intel® Server Board S5000VSA has been has been tested and verified to comply with the following electromagnetic compatibility (EMC) regulations when installed a compatible
  • Intel S5000VSASATAR | User Guide - Page 52
    ICES-003 CLASS A CANADA NMB-003 CLASSE A Ctick Marking RLL MIC Mark Australia / New Zealand Korea See the regulatory information document for additional information. 34 Intel® Server Board S5000VSA User's Guide
  • Intel S5000VSASATAR | User Guide - Page 53
    related to the EMC performance of this product, contact: Intel Corporation 5200 N.E. Elam Young Parkway Hillsboro, OR 97124-6497 not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However Intel® Server Board S5000VSA User's Guide 35
  • Intel S5000VSASATAR | User Guide - Page 54
    . If this is used near a radio or television receiver in a domestic environment, it may cause radio interference. Install and use the equipment according to the instruction manual. 36 Intel® Server Board S5000VSA User's Guide
  • Intel S5000VSASATAR | User Guide - Page 55
    . Obtain certificate from local Intel representative 3. Name of Certification Recipient: Intel Corporation 4. Date of Manufacturer: Refer to date code on product 5. Manufacturer/Nation: Intel Corporation/Refer to country of origin marked on product Intel® Server Board S5000VSA User's Guide 37
  • Intel S5000VSASATAR | User Guide - Page 56
    marking • For "Business to Business" products, Intel intends to place EFUP marking on product for customer convenience • EFUP for Intel server products has been determined as 20 years. Below is an example of EFUP mark applied to Intel server products. 38 Intel® Server Board S5000VSA User's Guide
  • Intel S5000VSASATAR | User Guide - Page 57
    substance information is required to be in Simplified Chinese. Substance table for this board product is as follows: 0DQDJHPHQW0HWKRGVRQ&RQWURORI3ROOXWLRQIURP (OHFWURQLF OLVWHGDERYHPD\RUPD\QRWEHDSDUWRIWKHHQFORVHG SURGXFW  Intel® Server Board S5000VSA User's Guide 39
  • Intel S5000VSASATAR | User Guide - Page 58
    variances in mark acceptances, all three marks accepted worldwide will be implemented on Intel's cardboard and fiberboard. Examples of marks are shown below. CA Perchlorate Warning CA product for information about product recycling and / or take-back. 40 Intel® Server Board S5000VSA User's Guide
  • Intel S5000VSASATAR | User Guide - Page 59
    , such as video drivers, network drivers, and SCSI drivers. Intel provides a package called the "Platform Confidence Test" that may help with your diagnostics. See "Additional Information and Software" for a link to this software. If you are unable to resolve your server problems on your own, see
  • Intel S5000VSASATAR | User Guide - Page 60
    chassis and at the AC source. • Are all cables correctly connected and secured? • Are the processors fully seated in their sockets on the server board lists? Check the tested memory, and chassis lists, as well as the supported hardware and operating system Intel® Server Board S5000VSA User's Guide
  • Intel S5000VSASATAR | User Guide - Page 61
    illuminated, see "Make sure the BIOS is configured to allow the CD- Specific Problems and Corrective Actions This section provides possible solutions for these specific problems problems with application software. • The bootable CD-ROM is not detected. Intel® Server Board S5000VSA User's Guide 43
  • Intel S5000VSASATAR | User Guide - Page 62
    video controller enabled in the BIOS? • Remove all add-in cards and see if the video returns. If successful, add the cards back in one at a time with a reboot between each addition. • Make sure the memory DIMMs comply with the system requirements. 44 Intel® Server Board S5000VSA User's Guide
  • Intel S5000VSASATAR | User Guide - Page 63
    panel LEDs lit? • Have any of the fan motors stopped? Use the server management subsystem to check the fan status. • Have your fans speeded up in response to an overheating situation? • Have your fans speeded up in response to a fan that has failed? Intel® Server Board S5000VSA User's Guide 45
  • Intel S5000VSASATAR | User Guide - Page 64
    may require interrupts that are not shared with other PCI drivers. For these drivers, it may be necessary to alter settings so that interrupts are not shared. See the documentation that came with your PCI card(s) for information on changing interrupts. 46 Intel® Server Board S5000VSA User's Guide
  • Intel S5000VSASATAR | User Guide - Page 65
    BIOS is current. See "Additional Information and Software" for a link to the current version. • Make sure the other adapter supports shared interrupts. Make sure your operating system supports configured for the system. See the software documentation. Intel® Server Board S5000VSA User's Guide 47
  • Intel S5000VSASATAR | User Guide - Page 66
    " for a link to the current drivers and chipset files. Hard Drive(s) are not Recognized Check the following: • Make sure the drive is not disabled in BIOS Setup. • Make sure the drive is connected correctly and that is plugged into the power supply. 48 Intel® Server Board S5000VSA User's Guide
  • Intel S5000VSASATAR | User Guide - Page 67
    sure the RAID card is installed correctly. Bootable CD-ROM Disk Is Not Detected Check the following: • Make sure the BIOS is configured to allow the CD-ROM to be the first bootable device. LED Information The Intel® Server Board S5000VSA includes LEDs that can aid in troubleshooting your system
  • Intel S5000VSASATAR | User Guide - Page 68
    supported by BIOS beep codes. Table 8. POST Error Beep Codes Number of Beeps 1, 2, or 3 4 - 7 or 9 - 11 8 Reason for Beeps and Action to Take Memory error. Re-seat the memory add-in card. If on-board video is being used, the server board may be faulty. 50 Intel® Server Board S5000VSA User's Guide
  • Intel S5000VSASATAR | User Guide - Page 69
    is available at http:// support.intel.com/support/motherboards/server/S5000SVA/. For the fastest service, please submit your form via the Internet. Date Submitted Company Name Contact Name Email Address Intel Server Product Priority (Critical, Hot, High, Low Brief Problem Description. Provide
  • Intel S5000VSASATAR | User Guide - Page 70
    Version Service Pack Driver Revision IRQ # I/O Base Address NIC Peripheral PCI 32/33 PCI Slot 1 PCIe* x4 PCI Slot 3 PCI Slot 6 PCI-X* 64/133 PCI Slot 4 PCI Slot 5 Video On-board Video Description Driver Revision IRQ I/O Base FW Address Revision 52 Intel® Server Board S5000VSA User's Guide
  • Intel S5000VSASATAR | User Guide - Page 71
    /Model Driver Revision IRQ I/O Base FW Address Revision Hot-swap or Fixed IRQ FW Revision Management Information On-Board Platform Instrumentation only Intel® System Management Control Panel Information Standard Control Panel Intel® Local Control Panel Intel® Server Board S5000VSA
  • Intel S5000VSASATAR | User Guide - Page 72
    Complete Problem Description In the space below, provide a complete description of the steps used to reproduce the problem or a complete description of where the problem can be found. Please also include any details on troubleshooting already done 54 Intel® Server Board S5000VSA User's Guide
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Intel
®
Server Board S5000VSA
User’s Guide
A Guide for Technically Qualified Assemblers of Intel® Identified Subassemblies/
Products
Intel Order Number D36977-00
5