Kenwood KMM-105RY Instruction Manual - Page 19

Troubleshooting

Page 19 highlights

TROUBLESHOOTING Symptom Remedy Sound cannot be heard. • Adjust the volume to the optimum level. • Check the cords and connections. "MISWIRING CHECK WIRING THEN PWR ON" appears. Turn the power off, then check to be sure the terminals of the speaker wires are insulated properly. Turn the power on again. "PROTECTING SEND SERVICE" Send the unit to the nearest service center. appears. Source cannot be selected. Check the [SOURCE SELECT] setting. (Page 5) General • Sound cannot be heard. • The unit does not turn on. • Information shown on the display is incorrect. Clean the connectors. (Page 13) The unit does not work at all. Reset the unit. (Page 3) Correct characters are not displayed. • This unit can only display uppercase letters, numbers, and a limited number of symbols. • Depending on the display language you have selected (page 5), some characters may not be displayed correctly. Radio • Radio reception is poor. • Static noise while listening to the radio. Connect the antenna firmly. Playback order is not as intended. The playback order is determined by the order in which file name were recorded (USB). USB/iPod Elapsed playing time is not correct. This depends on the recording process earlier (USB). "READING" keeps flashing. • Do not use too many hierarchical levels and folders. • Reattach the device (USB/iPod/iPhone). The iPod/iPhone does not • Check the connection between this unit and iPod/iPhone. turn on or does not work. • Disconnect and reset the iPod/iPhone using hard reset. Symptom "LOADING" appears when you enter search mode by pressing . "NA FILE" USB/iPod "COPY PRO" "NO DEVICE" "NO MUSIC" "iPod ERROR" • Sound cannot be heard during playback. • Sound output only from the Android device. ANDROID "NO DEVICE" or "READING" keeps flashing. Playback is intermittent or sound skips. "NO MUSIC"/"ANDROID ERROR" Remedy This unit is still preparing the iPod/iPhone music list. It may take some time to load, try again later. Make sure the media (USB) contain supported audio files. (Page 13) A copy-protected file is played (USB). Connect a device (USB), and change the source to USB again. Connect a device (USB) that contains playable audio files. • Reconnect the iPod. • Reset the iPod. • Reconnect the Android device. • Launch any media player application on the Android device and start playback. • Relaunch the current media player application or use another media player application. • Restart the Android device. • If this does not solve the problem, the connected Android device is unable to route the audio signal to unit. (Page 13) • If USB connection does not work, connect the Android device through auxiliary input jack. • Reconnect the Android device. • If USB connection does not work, connect the Android device through auxiliary input jack. Turn off the power saving mode on the Android device. • Make sure Android device contains playable audio files. • Reconnect the Android device. • Restart the Android device. ENGLISH 15

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ENGLISH
15
TROUBLESHOOTING
Symptom
Remedy
General
Sound cannot be heard.
Adjust the volume to the optimum level.
• Check the cords and connections.
“MISWIRING CHECK WIRING
THEN PWR ON” appears.
Turn the power off, then check to be sure the terminals of
the speaker wires are insulated properly. Turn the power
on again.
“PROTECTING SEND SERVICE”
appears.
Send the unit to the nearest service center.
Source cannot be selected.
Check the
[SOURCE SELECT]
setting. (Page
5
)
• Sound cannot be heard.
The unit does not turn on.
• Information shown on the
display is incorrect.
Clean the connectors. (Page 13)
The unit does not work at all.
Reset the unit. (Page 3)
Correct characters are not
displayed.
This unit can only display uppercase letters, numbers,
and a limited number of symbols.
Depending on the display language you have selected
(page 5), some characters may not be displayed
correctly.
Radio
• Radio reception is poor.
• Static noise while listening
to the radio.
Connect the antenna firmly.
USB/iPod
Playback order is not as
intended.
The playback order is determined by the order in which
file name were recorded (USB).
Elapsed playing time is not
correct.
This depends on the recording process earlier (USB).
“READING” keeps flashing.
Do not use too many hierarchical levels and folders.
• Reattach the device (USB/iPod/iPhone).
The iPod/iPhone does not
turn on or does not work.
Check the connection between this unit and iPod/iPhone.
Disconnect and reset the iPod/iPhone using hard reset.
Symptom
Remedy
USB/iPod
“LOADING” appears when
you enter search mode by
pressing
.
This unit is still preparing the iPod/iPhone music list. It
may take some time to load, try again later.
“NA FILE”
Make sure the media (USB) contain supported audio files.
(Page 13)
“COPY PRO”
A copy-protected file is played (USB).
“NO DEVICE”
Connect a device (USB), and change the source to USB
again.
“NO MUSIC”
Connect a device (USB) that contains playable audio files.
“iPod ERROR”
• Reconnect the iPod.
• Reset the iPod.
ANDROID
• Sound cannot be heard
during playback.
• Sound output only from
the Android device.
• Reconnect the Android device.
Launch any media player application on the Android
device and start playback.
Relaunch the current media player application or use
another media player application.
• Restart the Android device.
If this does not solve the problem, the connected
Android device is unable to route the audio signal to unit.
(Page 13)
If USB connection does not work, connect the Android
device through auxiliary input jack.
“NO DEVICE” or “READING”
keeps flashing.
• Reconnect the Android device.
If USB connection does not work, connect the Android
device through auxiliary input jack.
Playback is intermittent or
sound skips.
Turn off the power saving mode on the Android device.
“NO MUSIC”/“ANDROID
ERROR”
Make sure Android device contains playable audio files.
• Reconnect the Android device.
• Restart the Android device.