Kodak 8161960 User Guide - Page 55
Troubleshooting, Printing problems
UPC - 041778161968
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8 Troubleshooting For step-by-step product support, visit www.kodak.com/go/printerdocksupport. Find the page for your model of printer dock, then select Interactive Troubleshooting & Repairs. Printing problems Problem Cause and/or solution Paper does not feed IMPORTANT: Use only Kodak color cartridge & paper kits for your printer (Paper light may dock. Do not use inkjet paper. glow steady red) ■ The paper tray may be empty. Load paper (page 6), re-install the paper tray, then press . ■ Check the paper: 1 Remove the paper tray (page 7). 2 Inspect the paper supply: make sure paper is not damaged in any way, or removable tabs have not been detached. Reload with new paper if necessary. 3 Carefully "fan" the paper to keep the sheets from sticking together. 4 Reload the paper tray. Do not exceed the fill line. 5 Re-install the paper tray, then press to resume printing. ■ Clean the paper feed roller (page 46). Multiple sheets of paper are pulled through printer 1 Remove the paper tray (page 7). 2 Remove the paper supply from the paper tray. Carefully "fan" the paper to keep the sheets from sticking together. 3 Reload the paper tray. Do not exceed the fill line. 4 Re-install the paper tray, then press to resume printing. www.kodak.com/go/support 48