Kodak 8161960 User Guide - Page 55

Troubleshooting, Printing problems

Page 55 highlights

8 Troubleshooting For step-by-step product support, visit www.kodak.com/go/printerdocksupport. Find the page for your model of printer dock, then select Interactive Troubleshooting & Repairs. Printing problems Problem Cause and/or solution Paper does not feed IMPORTANT: Use only Kodak color cartridge & paper kits for your printer (Paper light may dock. Do not use inkjet paper. glow steady red) ■ The paper tray may be empty. Load paper (page 6), re-install the paper tray, then press . ■ Check the paper: 1 Remove the paper tray (page 7). 2 Inspect the paper supply: make sure paper is not damaged in any way, or removable tabs have not been detached. Reload with new paper if necessary. 3 Carefully "fan" the paper to keep the sheets from sticking together. 4 Reload the paper tray. Do not exceed the fill line. 5 Re-install the paper tray, then press to resume printing. ■ Clean the paper feed roller (page 46). Multiple sheets of paper are pulled through printer 1 Remove the paper tray (page 7). 2 Remove the paper supply from the paper tray. Carefully "fan" the paper to keep the sheets from sticking together. 3 Reload the paper tray. Do not exceed the fill line. 4 Re-install the paper tray, then press to resume printing. www.kodak.com/go/support 48

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www.kodak.com/go/support
48
8
Troubleshooting
For step-by-step product support, visit
www.kodak.com/go/printerdocksupport
. Find
the page for your model of printer dock, then select Interactive Troubleshooting &
Repairs.
Printing problems
Problem
Cause and/or solution
Paper does not feed
(Paper light may
glow steady red)
IMPORTANT:
Use only Kodak color cartridge & paper kits for your printer
dock. Do not use inkjet paper.
The paper tray may be empty. Load paper (
page 6
), re-install the
paper tray, then press
.
Check the paper:
1
Remove the paper tray (
page 7
).
2
Inspect the paper supply: make sure paper is not damaged in any
way, or removable tabs have not been detached. Reload with
new paper if necessary.
3
Carefully "fan" the paper to keep the sheets from sticking
together.
4
Reload the paper tray.
Do not exceed the fill line
.
5
Re-install the paper tray, then press
to resume printing.
Clean the paper feed roller (
page 46
).
Multiple sheets of
paper are pulled
through printer
1
Remove the paper tray (
page 7
).
2
Remove the paper supply from the paper tray. Carefully "fan" the
paper to keep the sheets from sticking together.
3
Reload the paper tray.
Do not exceed the fill line
.
4
Re-install the paper tray, then press
to resume printing.