Kodak 8161960 User Guide - Page 57

Do not exceed the fill line, Problem, Cause and/or solution

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Troubleshooting Problem Cause and/or solution Printing stops during IMPORTANT: Use only Kodak color cartridge & paper kits for your printer mid-print dock. Do not use inkjet paper. (paper stops feeding, and Paper light may blink) ■ Check the paper: 1 Remove the paper tray (page 7). 2 Check the paper slot on the back of the printer dock. 3 Remove loose paper from the printer dock. If paper is jammed, see page 49. 4 Inspect the paper supply: make sure removable tabs have not been detached from the paper. Reload with new paper if necessary. 5 Carefully "fan" the paper to keep the sheets from sticking together. 6 Reload the paper tray. Do not exceed the fill line. 7 Re-install the paper tray, then press to resume printing. ■ Clean the paper feed roller (page 46). Print is smudged ■ Fingerprints may be on glossy side of paper. Handle paper by the edges or by the removable tabs (page 5). Print is spotted ■ Check to see if the paper is dirty, and use a dry, lint-free cloth to wipe clean. For excessive dirt or debris, thoroughly clean the paper tray, and load new paper (page 6). Check and clean the paper feed roller if necessary (page 46). NOTE: When storing paper, remove and close the paper tray and paper tray door to keep dust and debris from collecting on the paper or inside the printer dock (page 5). www.kodak.com/go/support 50

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Troubleshooting
www.kodak.com/go/support
50
Printing stops during
mid-print
(paper stops
feeding, and Paper
light may blink)
IMPORTANT:
Use only Kodak color cartridge & paper kits for your printer
dock. Do not use inkjet paper.
■
Check the paper:
1
Remove the paper tray (
page 7
).
2
Check the paper slot on the back of the printer dock.
3
Remove loose paper from the printer dock. If paper is jammed,
see
page 49
.
4
Inspect the paper supply: make sure removable tabs have not
been detached from the paper. Reload with new paper if
necessary.
5
Carefully "fan" the paper to keep the sheets from sticking
together.
6
Reload the paper tray.
Do not exceed the fill line
.
7
Re-install the paper tray, then press
to resume printing.
■
Clean the paper feed roller (
page 46
).
Print is smudged
■
Fingerprints may be on glossy side of paper. Handle paper by the
edges or by the removable tabs (
page 5
).
Print is spotted
■
Check to see if the paper is dirty, and use a dry, lint-free cloth to wipe
clean. For excessive dirt or debris, thoroughly clean the paper tray,
and load new paper (
page 6
). Check and clean the paper feed roller
if necessary (
page 46
).
NOTE:
When storing paper, remove and close the paper tray and paper tray door to keep
dust and debris from collecting on the paper or inside the printer dock (
page 5
).
Problem
Cause and/or solution