Konica Minolta A0EA012 magicolor 5650/5670 User Manual - Page 245

Solving Problems with Printing Quality

Page 245 highlights

Solving Problems with Printing Quality Symptom Cause Solution Nothing is One or more of the printed, or print units may be there are defective. blank spots The printer driver is on the not set correctly. printed page. Remove the print units and check it for damage. If it is damaged, replace it. Select the proper setting in the printer driver to switch from transparencies to plain paper. The media is moist from humidity. Adjust the humidity for media storage. Remove the moist media and replace it with new, dry media. The media set in the printer driver mismatches the media loaded in the printer. Load the correct media in the printer. The power source Use a power source with the proper does not match the specifications. printer specifications. Several sheets are Remove the media from the tray and being fed at the same check it for static electricity. Fan plain time. paper or other media (but not transpar- encies), and replace it in the tray. Media is not set prop- Remove the media, tap it to straighten erly in the tray(s). it out, return it to the tray, and realign the media guides. Entire sheet is printed in black or color. One or more of the print units may be defective. Remove the print units and check it for damage. If it is damaged, replace it. Solving Problems with Printing Quality 231

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Solving Problems with Printing Quality
231
Solving Problems with Printing Quality
Symptom
Cause
Solution
Nothing is
printed, or
there are
blank spots
on the
printed page.
One or more of the
print units may be
defective.
Remove the print units and check it for
damage. If it is damaged, replace it.
The printer driver is
not set correctly.
Select the proper setting in the printer
driver to switch from transparencies to
plain paper.
The media is moist
from humidity.
Adjust the humidity for media storage.
Remove the moist media and replace it
with new, dry media.
The media set in the
printer driver mis-
matches the media
loaded in the printer.
Load the correct media in the printer.
The power source
does not match the
printer specifications.
Use a power source with the proper
specifications.
Several sheets are
being fed at the same
time.
Remove the media from the tray and
check it for static electricity. Fan plain
paper or other media (but not transpar-
encies), and replace it in the tray.
Media is not set prop-
erly in the tray(s).
Remove the media, tap it to straighten
it out, return it to the tray, and realign
the media guides.
Entire sheet
is printed in
black or
color.
One or more of the
print units may be
defective.
Remove the print units and check it for
damage. If it is damaged, replace it.