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Konica Minolta AccurioPress C2060 IC-314 User Guide - Page 266

Handling alerts and jobs, Print Queue, Storage area, Alert

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256 Chapter 14-Troubleshooting Handling alerts and jobs If your job has failed or is frozen, you can view an alert message about the failed or frozen job. 1. In the workspace, do one of the following: ○ In the Print Queue, click the frozen icon that appears next to the frozen job. ○ In the Storage area click the failed icon that appears next to the frozen job. ○ Select the job with the failed or frozen icon and then click the Alert button on the toolbar. If you click the frozen or failed icon, a message appears detailing the problem. If you click the Alert button on the toolbar, the Alerts window appears. 2. Close the alerts information. 3. If a job was frozen, follow the directions in the alert message to correct the situation (incorrect or missing paper stock or finisher).

Section	Page
Contents	5
Getting started	11
System overview	11
Hardware and software components	11
Supported formats	12
Optional packs	12
Profile Pack	12
Action Pack	12
Fast Pack	13
Preps Pack	13
Installing the Preps Pack	14
Match Pack	14
Trans Pack	14
Turning on the IC‑314 print controller version 1.0	15
Turning off the IC‑314 print controller version 1.0	15
Overview of the workspace	16
Customizing the workspace toolbar	20
Customizing the user interface font size	21
Setting up your computer for printing	23
Setting up your computer—overview	23
Setting up printing on a Windows computer	25
Adding a network printer to Windows Server 2008/2012	25
Adding a network printer to Windows 7	26
Adding a network printer to Windows 8.1	26
Loading the Print Driver software for the first time	27
Shortcut for adding a printer	28
Deactivating the Print Driver software	28
Removing the Print Driver software	28
Downloading fonts	29
Setting up a TCP/IP Printer in Windows 7	29
Setting up a TCP/IP Printer in Windows 8.1	31
Setting up printing in Mac OS X	33
Installing the Print Driver software in Mac OS X 10.7 (64 bit) and later	33
Defining a printer with the Print Driver software in Mac OS X 10.7 (64 bit) and later	34
Removing the Print Driver software in Mac OS X	35
Calibration	37
Calibration overview	37
Creating calibration tables with the X-Rite i1/iSis/i1iO spectrophotometer	37
Connecting the X-Rite i1/iSis/i1iO spectrophotometer to the IC‑314 print controller version 1.0	38
Using the X-Rite i1 spectrophotometer to create a calibration table	38
Using the X-Rite iSis spectrophotometer to create a calibration table	43
Using the X-Rite i1iO spectrophotometer to create a calibration table	47
Creating calibration tables with the Konica Minolta FD-9 spectrophotometer	53
Using the Konica Minolta FD‑9 spectrophotometer to create a calibration table	53
Creating calibration tables with the Konica Minolta FD‑5/FD‑7 spectrophotometer	56
Connecting the Konica Minolta FD‑5/FD‑7 spectrophotometer to the IC‑314 print controller version 1.0	56
Using the Konica Minolta FD‑5/FD‑7 spectrophotometer to create a calibration table	58
Troubleshooting calibration	64
Printing a file in Windows and Mac OS	65
Printing a file to the IC‑314 print controller version 1.0 from an application on your client computer	65
Using a hot folder to print	65
Office Hot Folder tool	66
Installing the Office Hot Folder tool	66
Creating an Office hot folder	67
Using the Office Hot Folder tool to print	67
Password protect jobs	68
Processing and printing from the Creo server	69
File processing	69
Importing and printing a job	70
Importing a file using drag and drop	70
Submitting jobs	71
Resubmitting one or more jobs via a virtual printer	71
Printing copies of a job	71
Job Editor tool	72
Merging jobs	72
Replacing specific pages in your job	73
Proofing a job	74
Job Preview tool	74
Finding the CMYK values of a specific area	75
Proofing the job using color sets	75
Printing and reviewing color sets	76
Assigning a color set to your job	76
Export for Proofing	77
Exporting an RTP file	77
Using preflight to verify the content of the job	77
Performing an extended preflight check	78
Viewing and printing a preflight report	79
Preflight report window	79
Submitting urgent jobs	81
Running a job immediately	82
Secure printing overview	82
Managing jobs	83
Archiving and retrieving jobs	83
Archiving a job	83
Retrieving a job	84
Forwarding jobs	84
Forwarding a job to another Creo server	84
Duplicating jobs	85
Accounting Viewer	86
Customization of the Accounting Viewer	86
Show, hide, and move columns in the Accounting Viewer	87
Creating a customized view in the Accounting Viewer	87
Deleting records from the Accounting Viewer	88
Exporting the accounting log	88
Job report	89
Exporting the job report	89
Assigning statuses to jobs	89
Displaying the Approval column in the Storage area	90
Assigning Waiting for approval status to a job	90
Assigning Approved status to a job	90
Clearing statuses	91
Managing color	93
Color management on the IC‑314 print controller version 1.0	93
IPDS and AFP color management	94
Profiles	94
Creating a destination profile using an external device	95
Using the i1 spectrophotometer to measure a color chart and create a profile	95
Using the iSis automated chart reader to measure a color chart and create a profile	97
Using the i1iO Automated Scanning Table to measure a color chart and create a profile	98
Using the Konica Minolta FD‑9 spectrophotometer to measure a color chart and create a profile	100
Using the Konica Minolta FD-5/FD-7 spectrophotometer to measure a color chart and create a profile	105
Creating a profile from existing color chart measurements	108
Troubleshooting profiling	109
Managing profiles	109
Importing a destination profile	109
Importing a source profile	110
Importing a device link profile	111
Mapping media using the Media and Color Manager tool	111
Managing calibration tables	112
Calibrations window	112
Calibration table list	113
Calibration table Info Data tab	113
Calibration table Info Graph tab	114
Adding an entry to a calibration table	115
Validation Tool	116
Using the X-Rite i1 spectrophotometer to validate a color profile	117
Spot Color Editor overview	123
Adding a spot color - Global Library	124
Editing a spot color - Global Library	125
Deleting a spot color - Global Library	125
Adding a spot color - Media type library	126
Editing a spot color - Media type library	126
Deleting a spot color - Media type library	127
Test–printing spot colors	127
Measuring a spot color with the X-Rite i1 spectrophotometer	128
Spot color variations overview	128
Selecting a spot color variation	129
Printing a spot color variation	130
Protecting specific colors	130
Protecting an RGB color as a spot color	131
Protecting a gray color as a spot color	131
Protecting a CMYK color as a spot color	132
Color adjustment with the Gradation Tool	132
Creating and editing a gradation table	133
Correcting an image using Photo Touch-up	134
Printing with black toner	135
Printing a job in grayscale mode	135
Printing a job that contains RGB grayscale elements using black toner	135
Preserving black color in a job containing grayscale CMYK elements	136
Production workflows	137
Printing using imposition	137
Imposition overview	137
Imposition methods	137
Previewing an imposition layout	139
Printing a business card job	140
Printing a saddle-stitch job	141
Printing a nested saddle-stitch job	142
Printing a folded signature job	143
Folded signature templates	145
Imposition Template Builder tool	146
Imposition Template Builder overview	146
Creating an imposition template	147
Imposition template viewer window	149
Rotating a page 180°	150
Rotating both the front and back sides of a page 180°	151
Changing the position of a specific page on the press sheet	151
Simulating a job with your template	152
Printing with mixed media	153
Mixed media overview	153
Printing a file with mixed paper sizes	154
Setting custom page exceptions via the job parameters window	155
Printing using dynamic page exceptions	156
Creating a rule set for mapping dynamic page exceptions	156
Printing with an exception mapping rules set	158
Working with the Creo Server Tabs plug-in for Acrobat	158
Tabs plug-in overview	158
Tabs plug-in window	159
Adding tabs to a file	163
Managing tabs	166
Changing the location of a tab	166
Replacing a page with a tab	166
Inserting a tab before or after a specific page	166
Removing a page or tab from the file	167
Saving the tab settings	167
Deleting saved tab settings	168
Working with near-line finishers	168
Near-line finisher overview	168
Generating a corner mark and bar code	169
Working in IPDS mode	170
IPDS overview	170
Selecting the IPDS workflow mode	171
Enabling end of job timeout	171
Creating and editing an IPDS printer	171
Setting up the IPDS host	172
IPDS printer parameters	172
Configuration parameters	173
Print parameters	176
Quality parameters	177
Color parameters	181
Working with Job Definition Format	188
About Job Definition Format	188
Submitting pages from Prinergy versions 6 or 7	189
Remote Job Ticket software	190
Remote Job Ticket overview	190
Language settings	191
Installing the Remote Job Ticket software in Windows	191
Installing the Remote Job Ticket software in Mac OS X	192
Creating and managing job tickets	192
Creating a job ticket in Windows	192
Creating a job ticket in Mac OS X	193
Loading job parameters from a selected server	194
Submitting a file with job ticket for printing	194
Adding a server	194
Removing a server	194
Renaming a server	195
Defining a new location for saved job tickets	195
Updates	195
The update feature	195
Checking for updates	196
Removing the Remote Job Ticket from Windows	196
Removing the Remote Job Ticket from Mac OS X	196
Scanning documents	199
Remote Scan Application	199
Installing the Remote Scan Application in Windows	199
Installing the Remote Scan Application in the Mac OS	200
Creating a scan box	201
Scanning a document	204
Saving scanned jobs to your computer	204
Variable data printing jobs	207
Variable data printing jobs	207
VDP document formats	207
Variable Print Specification	208
PPML	208
About PDF/VT file formats	209
Deleting reusable elements	209
Job parameters	211
Print tab in the job parameters window	212
Imposition tab in the job parameters window	216
Quality tab in the job parameters window	222
Color tab in the job parameters window	227
Photo touch-up tab in the job parameters window	232
Finishing tab in the job parameters window	233
Exceptions tab in the job parameters window	240
Services tab in the job parameters window	242
Summary tab in the job parameters window	246
Setting up your Creo server	247
Preferences window	247
Setting up e-mail and text message accounts	252
Setting up a virtual printer	253
Virtual printers	253
Adding and editing a virtual printer	254
Restoring the settings for a default virtual printer	255
Removing a virtual printer	255
Best practices for maximizing performance	255
Using mark sets	256
Mark sets	256
Creating a custom mark set	257
Adding a bar code	257
Maintaining your settings	259
Backing up the configuration	259
Restoring the configuration	260
Tools for maintaining your system	261
Working with Remote Tools	263
Working with the Web Center	263
Overview of the Web Center	263
Connecting to the Web Center	263
Troubleshooting	265
Job History window	265
Handling alerts and jobs	266
Aborting a job	267
Resume printing	267
Alerts window	267
Printing system messages	268