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About this machine Chapter 2 2 Layout of top page 1 Introduction to user's guide 2.2 2 3 4 No. Name Description 1 [Search by Function] Searches for desired information using functions such as printing or scanning and buttons displayed on the Touch Panel. 2 [Search] Enter one or multiple keywords to search within the User's Guide. (Some pages are not targeted for searching.) 3 [Search by Usage] Searches for the required operations of this machine based on the request format of "wanting to do something". This function also provides security measures against various situations and methods to realize cost reductions. 4 [Search by Illustration] Searches for the required operations of this machine based on the output result, functions, and operation images. Operating environment Item Supported operating systems Supported Web browsers Display resolution Specifications Windows Vista (SP2), Windows 7 (SP1), Windows 8.1, Windows 10 Mac OS X 10.7/10.8/10.9/10.10/10.11 Windows: Microsoft Internet Explorer 9.x/10.x (Desktop version)/11.x (Desktop version), Microsoft Edge, Firefox 20 or later, Google Chrome 26 or later Mac OS: Safari 6.0.3 to 9.x • We recommend that you use the latest Web browser that is compat- ible with your operating system to help you use this machine more conveniently and comfortably. • Check that JavaScript in your Web browser is enabled. The User's Guide uses JavaScript for the page display and search functions. 1024 e 768 pixels or more Viewing the top page For Windows - When the User's Guide CD is inserted into the CD-ROM drive of your computer, the AutoPlay dialog box will be displayed. Clicking [Run rundll32.exe] displays the model selection screen. Select your model in the displayed model selection screen to display the top page. - If the model selection screen does not appear, select [Computer], right-click the [Users_Guide_CD] icon, then click [Open]. If you double-click [index.html] in the folder, the model selection screen will open. Select your model in the displayed model selection screen to display the top page. 2-4 bizhub 368/308

Section	Page
Table of contents	2
1 Introduction	11
1.1 Environmental information	11
Environmental initiatives	11
ENERGY STAR®	11
What is an ENERGY STAR® product?	12
Environmental benefits of power management	12
Recycled paper	12
Duplex printing	12
1.2 Certification for USA, Canada, Mexico, Brazil and Europe area	13
For U.S.A	13
For Canada	13
For Mexico	13
For Brazil	13
For Europe	13
1.3 Safety information	14
Warning and precaution symbols	14
These are some of major exemplary graphical symbols.	14
<Power source connection>	15
<Installation>	16
<Using the product>	17
<Consumables>	19
1.4 Regulation notices	21
CE Marking (Declaration of Conformity) for users of the European Union (EU)	21
USER INSTRUCTIONS FCC PART 15 - RADIO FREQUENCY DEVICES (for U.S.A. users)	21
INTERFERENCE-CAUSING EQUIPMENT STANDARD (ICES-003 ISSUE 5) (for Canada users)	21
For users in countries not subject to class B regulations	21
GS Certification	21
Laser safety	22
Internal laser radiation	22
CDRH regulations	22
For European users	23
Laser safety label	23
Ozone release	23
Acoustic noise (for European users only)	23
Notification for California customers	23
Recycling batteries (for Taiwan users only)	23
For EU member states only	24
For EU member states only	24
Telephone cable (for users in countries subject to class B regulations)	24
USB Host	24
Graphic symbols used on this machine	24
1.5 Caution notations and labels	26
1.6 Special notice to user	27
For Canada	27
For U.S.A.	27
For New Zealand	28
For Europe	29
1.7 Space requirements	30
1.8 Operation precautions	31
Power source	31
Operating environment	31
Storage of copies	31
Data stored in this machine	31
1.9 Legal restrictions on reproduction	32
1.10 Trademark acknowledgements	33
Copyright	34
Note	34
1.11 SOFTWARE LICENSE AGREEMENT	35
1.12 i-Option LK-105 v4 (Searchable PDFs) End User License Agreement	36
2 About this machine	39
2.1 Intended use of office MFP devices	39
Intended use	39
Impermissible operating conditions	39
Exclusion of liability	39
2.2 Introduction to user's guide	40
2.2.1 User's Guide CD	40
Layout of top page	41
Operating environment	41
Viewing the top page	41
2.2.2 Target groups	42
2.2.3 Symbols and notations used in this manual	42
Procedural instruction	42
Symbols and notations	42
Names and notations of applications	43
2.3 About this machine	44
2.3.1 Optional components	44
List of optional components	44
List of other optional components	46
2.3.2 Name of parts (MFP)	48
Front	48
Side/rear	49
2.3.3 Name of parts (Optional units)	50
Finisher FS-533/Punch Kit PK-519	50
Job Separator JS-506	51
Finisher FS-536/Finisher FS-536 SD/Punch Kit PK-520	52
Large Capacity Unit LU-302	54
2.4 Power supply	55
2.4.1 Turning the power on and off	55
2.4.2 Operating the Power key	55
2.4.3 Power save function	56
Reducing power consumption	56
2.5 Control Panel	58
2.5.1 Name of parts	58
2.6 Touch Panel	60
2.6.1 Main Menu	60
Layout of main menu	60
Customizing the main menu	61
2.6.2 Slide menu	61
Customizing the slide menu	61
2.6.3 Operating the Touch Panel	62
Tap	62
Double-tap	62
Flick	62
Drag	63
Pan	63
Long-tap	63
Drag & Drop	64
Pinch-in / Pinch-out	64
Rotation	64
Precautions for using the Touch Panel	65
2.6.4 How to display the Keypad	66
How to move the Keypad	66
How to close the Keypad	67
To display the Keypad all the time	67
2.6.5 Entering characters	67
When typing in \	67
2.7 Jobs	69
2.7.1 Job screen	69
2.7.2 Multi-job function	69
2.8 Loading Paper	70
2.8.1 Loading paper in Tray 1 to Tray 4	70
Applicable paper types	70
How to load paper	70
2.8.2 LCT (built-in)	71
Applicable paper types	71
How to load paper	71
2.8.3 Loading paper into the Large Capacity Unit	72
Applicable paper types	72
How to load paper	73
2.8.4 Bypass Tray	74
Applicable paper types	74
Applicable paper sizes	74
Paper not available	74
How to load paper	75
Loading postcards	76
Loading transparencies	77
Loading envelopes	78
Loading label sheets	80
Loading index papers	81
3 Basic Settings and Operations	83
3.1 Print function	83
3.1.1 Required settings and basic operations (for Windows OS)	83
Preparation flow	83
Operation flow	83
Checking the cable connection	84
Checking network settings of this machine	84
Installing the printer driver	84
Printing data	87
Types of printer drivers	87
3.1.2 Required settings and basic operations (for Mac OS)	88
Preparation flow	88
Operation flow	88
Checking the cable connection	89
Checking network settings of this machine	89
Installing the printer driver	91
Adding and configuring a printer driver	93
Printing data	94
3.2 Scan-to-Send function	96
3.2.1 Various transmission methods	96
Sending data to your computer (SMB Send)	96
Transmitting data as E-mail attachment (E-mail TX)	96
Saving data to the USB memory device (External memory)	96
Various methods for transmitting and saving data	97
3.2.2 Sending data to your Windows computer (SMB Send)	97
Preparation flow	97
Operation flow	98
Checking the cable connection	98
Checking network settings of this machine	98
Checklist	99
Checking computer information	99
Configuring your computer	101
Registering destinations	103
Sending the original	105
3.2.3 Sending data to your Mac computer (SMB Send)	107
Preparation flow	107
Operation flow	107
Checking the cable connection	108
Checking network settings of this machine	108
Configuring this machine	109
Checklist	109
Checking computer information	110
Configuring your computer	110
Registering destinations	112
Sending the original	114
3.2.4 Transmit the scanned data via E-mail (E-mail TX)	116
Preparation flow	116
Operation flow	116
Checking the cable connection	117
Checking network settings of this machine	117
Configuring the E-mail transmission environment	118
Configuring administrator information	119
Sending the original	120
3.3 Fax function	123
3.3.1 Required settings and basic operations	123
Preparation flow	123
Operation flow	123
Checking the cable connection	124
Registering transmission information	124
Selecting the dialing method	126
Sending the original	127
3.3.2 Sending a fax directly from a PC (PC-FAX TX)	129
Preparation flow	130
Operation flow	130
Checking the cable connection	130
Checking network settings of this machine	131
Installing the fax driver	131
Sending data	133
3.4 Copy function	136
Basic operations	136
User authentication	138
3.5 Registering a destination	139
3.5.1 Registering an address book	139
Using the Control Panel to register an address book - Registration from [Utility]	139
Using the Control Panel to register an address book - Registration from [Address book]	141
Using the Control Panel to register an address book - Registration in scan/fax mode	142
Using a computer to register a one-touch destination	145
3.5.2 Information required to register a destination	147
3.5.3 Registering a group	148
Registering a new group	148
3.5.4 Retrieving a registered destination	150
Retrieving a destination	150
Specifying a destination	151
3.6 Using a USB memory device	152
3.6.1 Printing data in a USB memory device	152
Printing data	152
3.6.2 Saving the scanned data in the USB memory device (External memory)	154
Specifying functions to be permitted for external memory	154
Saving data in the USB memory device	155
3.7 Using the guidance function	158
3.7.1 Guidance screen	158
Getting help on the currently displayed screen:	158
Getting help on the desired function or procedure:	160
Help Menu list	162
3.8 Using the [Quick Security] function	163
3.8.1 [Quick Security]	163
Required settings	163
4 Advanced Functions	167
4.1 Using advanced functions	167
4.1.1 What are advanced functions?	167
4.1.2 Association with application	168
4.1.3 Registering the i-Option license	168
Preparation flow	168
Enabling the i-Option function	168
Registering the i-Option license	170
Enabling the i-Option function using the license (Administrator)	172
Configuring each function	173
4.2 Using the Web browser function	174
4.2.1 Required settings and procedures	174
Preparation flow	174
Operation flow	174
Enabling the Web browser function	175
Registering the license	176
Enabling the Web browser using the license	177
Starting the Web browser	181
Displaying Web pages	182
Printing the currently displayed page or the linked file	183
4.3 Using the voice guidance	186
4.3.1 Required settings and procedures	186
Preparation flow	186
Operation flow	186
Enabling the voice guidance function	187
Assigning the voice guidance function to a Register key or to the slide menu	187
Specifying the volume and speed	188
Operating the voice guidance	189
Keypad operations for voice guidance	190
Voice guidance on the scan/fax screen	192
5 Frequently Asked Questions	195
5.1 Print	195
5.1.1 Q1. Can I print data on an envelope or postcard?	195
Operation procedure	195
5.1.2 Q2. Can I print on custom size paper?	199
Operation procedure	199
5.1.3 Q3. Can I directly print a file in a USB memory device?	201
Operation procedure	201
5.1.4 Q4. Can printing be restricted by user?	203
How to set	203
5.1.5 Q5. What types are available for printing finish?	205
Staple	205
Punch	206
Center Staple	206
Fold	206
Operation procedure	206
5.1.6 Q6. Can I print on very long sheets of paper such as a banner?	207
How to set	207
5.2 Scan	210
5.2.1 Q1. Can frequently used destinations be registered?	210
5.3 Fax	211
5.3.1 Q1. Can I check fax transmission and reception logs?	211
Operation procedure	211
5.3.2 Q2. Can I collectively send data to multiple destinations?	211
Operation procedure: Selecting multiple addresses from the address book	211
Operation procedure: Directly entering multiple destinations	212
5.3.3 Q3. Can I register multiple sender names displayed on the fax to use them depending on purposes?	213
How to set: Registering sender names	213
How to set: Selecting a sender name upon fax transmission	214
5.3.4 Q4. Can I avoid expensive communication charges using the network?	215
Operation procedure: Sending an Internet fax	215
Operation procedure: Sending an IP address fax	216
5.3.5 Q5. How can I avoid printing out unwanted faxes?	217
Operation procedure: Configuring to save received faxes in a User Box	217
How to set: Printing faxes saved in a User Box	217
5.3.6 Q6. Can I forward an incoming fax?	218
How to set	218
5.3.7 Q7. Can I directly fax a file on my computer without leaving my desk?	219
Operation procedure	220
5.4 Copy	221
5.4.1 Q1. Can I copy on an envelope or postcard?	221
Operation procedure: Copying on envelopes	221
Operation procedure: Copying on postcards	223
5.4.2 Q2. Can I print on custom size paper?	225
Operation procedure: Copying on paper of a custom size	225
Operation procedure: Registering a custom size of paper in memory	226
Operation procedure: Recalling the custom size registered in memory	227
5.4.3 Q3. Can I check the finish before starting copying?	228
How to set: Checking the finish with a preview image	228
How to set: Checking the finish by outputting one copy	229
5.4.4 Q4. Can I easily copy various cards such as an insurance card or driver license card?	230
Operation procedure	230
5.5 User Box	232
5.5.1 Q1. Can I create a User Box, or print or download a file in a User Box from my computer?	232
Operation procedure: Using Web Connection	232
Operation procedure: Using the Windows file sharing function	232
5.6 Other	234
5.6.1 Q1. Can more than one computer use the same settings for the printer driver?	234
Operation procedure : Preparing for an install package	234
Operation procedure: Creating an install package	234
Operation procedure: Executing the install package	235
5.6.2 Q2. Can I restrict available functions by user?	235
How to set	235
5.6.3 Q3. Can I change the keying and operation sounds of this machine?	237
How to set	237
5.6.4 Q4. User authentication seems to be enabled on this machine. How can I be authenticated and allowed to operate this machine?	240
How to set: Getting authenticated as a user on this machine	241
How to set: Getting authenticated as a user on the printer driver	241
5.6.5 Q5. The power is input all day. Is there any way to alleviate concerns about electricity charges?	242
How to set	242
5.6.6 Q6. What action should be taken if the administrator password is lost?	244
6 Troubleshooting	247
6.1 Main messages and remedies	247
6.1.1 When a message appears to replace consumables or carry out cleaning	247
6.1.2 When a paper jam message persists	248
6.1.3 When an error message appears	248
6.1.4 When [Stabilizing image.] appears	249
6.2 When printing quality has deteriorated	250
6.2.1 Cleaning the Print Head Glass	250
6.3 When the machine cannot be powered on	252
6.4 When the Touch Panel is not visible	253
6.5 When a message appears to replace consumables or carry out cleaning	254
When staples in the Finisher have run out	254
When the punch scrap box is full	254
When toner is running out in the Toner Cartridge	255
When it is time to replace a Toner Cartridge	255
When it is time to replace a Drum Unit	256
When it is time to replace a Developing Unit	256
When the Waste Toner Box is full	257
6.5.1 Replacing a Toner Cartridge	258
6.5.2 Replacing a Waste Toner Box	259
6.5.3 Replacing a Drum Unit	260
6.5.4 Replacing a Staple Cartridge	261
Finisher FS-536/Finisher FS-536 SD	261
Finisher FS-533	262
6.5.5 Replacing a Saddle Staple Cartridge	263
Finisher FS-536 SD	263

Match case Limit results 1 per page

2-4

bizhub 368/308

Introduction to user's guide

2.2

About this machine

Chapter 2

Layout of top page

Operating environment

Viewing the top page

For Windows

When the User's Guide CD is inserted into the CD-ROM drive of your computer, the AutoPlay dialog

box will be displayed. Clicking [Run rundll32.exe] displays the model selection screen. Select your mod-

el in the displayed model selection screen to display the top page.

If the model selection screen does not appear, select [Computer], right-click the [Users_Guide_CD]

icon, then click [Open]. If you double-click [index.html] in the folder, the model selection screen will

open. Select your model in the displayed model selection screen to display the top page.

No.

Name

Description

[Search by Function]

Searches for desired information using functions such as printing or

scanning and buttons displayed on the

Touch Panel

[Search]

Enter one or multiple keywords to search within the User's Guide.

(Some pages are not targeted for searching.)

[Search by Usage]

Searches for the required operations of this machine based on the re-

quest format of "wanting to do something". This function also pro-

vides security measures against various situations and methods to

realize cost reductions.

[Search by Illustration]

Searches for the required operations of this machine based on the

output result, functions, and operation images.

Item

Specifications

Supported operating sys-

tems

Windows Vista (SP2), Windows 7 (SP1), Windows 8.1, Windows 10

Mac OS X 10.7/10.8/10.9/10.10/10.11

Supported Web browsers

Windows: Microsoft Internet Explorer 9.x/10.x (Desktop version)/11.x

(Desktop version), Microsoft Edge, Firefox 20 or later, Google Chrome 26

or later

Mac OS: Safari 6.0.3 to 9.x

•

We recommend that you use the latest Web browser that is compat-

ible with your operating system to help you use this machine more

conveniently and comfortably.

•

Check that JavaScript in your Web browser is enabled. The User's

Guide uses JavaScript for the page display and search functions.

Display resolution

1024

768 pixels or more