Konica Minolta magicolor 1600W magicolor 1600W User Guide - Page 111

Solving Problems with Printing Quality, Use a power source with the proper - black

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Solving Problems with Printing Quality Symptom Cause Solution Nothing is One or more of the Remove the toner cartridges and printed, or toner cartridges may check if any is damaged. there are be defective. blank spots The imaging cartridge Remove the imaging cartridge and on the may be defective. check for damage. If it is damaged, printed page. replace it. The media is moist from humidity. Adjust the humidity for media storage. Remove the moist media and replace it with new, dry media. The media set in the printer driver mismatches the media loaded in the printer. Load the correct media in the printer. The power source Use a power source with the proper does not match the specifications. printer specifications. Several sheets are Remove the media from the tray and being fed at the same check for static electricity. Fan plain time. paper or other media, and replace it in the tray. Media is not set prop- Remove the media, tap it to straighten erly in the tray. it out, return it to the tray, and realign the media guides. Entire sheet is printed in black or color. One or more of the Remove the toner cartridges and toner cartridges may check for damage. If it is damaged, be defective. replace it. The imaging cartridge Remove the imaging cartridge and may be defective. check for damage. If it is damaged, replace it. 7-24 Solving Problems with Printing Quality

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Solving Problems with Printing Quality
7-24
Solving Problems with Printing Quality
Symptom
Cause
Solution
Nothing is
printed, or
there are
blank spots
on the
printed page.
One or more of the
toner cartridges may
be defective.
Remove the toner cartridges and
check if any is damaged.
The imaging cartridge
may be defective.
Remove the imaging cartridge and
check for damage. If it is damaged,
replace it.
The media is moist
from humidity.
Adjust the humidity for media storage.
Remove the moist media and replace it
with new, dry media.
The media set in the
printer driver mis-
matches the media
loaded in the printer.
Load the correct media in the printer.
The power source
does not match the
printer specifications.
Use a power source with the proper
specifications.
Several sheets are
being fed at the same
time.
Remove the media from the tray and
check for static electricity. Fan plain
paper or other media, and replace it in
the tray.
Media is not set prop-
erly in the tray.
Remove the media, tap it to straighten
it out, return it to the tray, and realign
the media guides.
Entire sheet
is printed in
black or
color.
One or more of the
toner cartridges may
be defective.
Remove the toner cartridges and
check for damage. If it is damaged,
replace it.
The imaging cartridge
may be defective.
Remove the imaging cartridge and
check for damage. If it is damaged,
replace it.