Konica Minolta magicolor 4690MF magicolor 4690 Printer/Copier/Scanner User Gui - Page 247

Solving Problems with Printing Quality

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Solving Problems with Printing Quality Symptom Cause Solution Nothing is One or more of the Remove the toner cartridges and printed, or toner cartridges may check if any is damaged. there are be defective. blank spots One or more of the Remove the imaging units and check on the imaging units may be for damage. If it is damaged, replace it. printed page. defective. The media is moist from humidity. Adjust the humidity for media storage. Remove the moist media and replace it with new, dry media. The media set in the printer driver mismatches the media loaded in the machine. Load the correct media in the machine. The power source does not match the machine specifications. Use a power source with the proper specifications. Several sheets are Remove the media from the tray and being fed at the same check for static electricity. Fan plain time. paper or other media (but not transpar- encies), and replace it in the tray. Media is not set prop- Remove the media, tap it to straighten erly in the tray(s). it out, return it to the tray, and realign the media guides. Entire sheet is printed in black or color. One or more of the Remove the toner cartridges and toner cartridges may check for damage. If it is damaged, be defective. replace it. One or more of the Remove the imaging units and check imaging units may be for damage. If it is damaged, replace it. defective. Solving Problems with Printing Quality 235

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Solving Problems with Printing Quality
235
Solving Problems with Printing Quality
Symptom
Cause
Solution
Nothing is
printed, or
there are
blank spots
on the
printed page.
One or more of the
toner cartridges may
be defective.
Remove the toner cartridges and
check if any is damaged.
One or more of the
imaging units may be
defective.
Remove the imaging units and check
for damage. If it is damaged, replace it.
The media is moist
from humidity.
Adjust the humidity for media storage.
Remove the moist media and replace it
with new, dry media.
The media set in the
printer driver mis-
matches the media
loaded in the
machine.
Load the correct media in the machine.
The power source
does not match the
machine specifica-
tions.
Use a power source with the proper
specifications.
Several sheets are
being fed at the same
time.
Remove the media from the tray and
check for static electricity. Fan plain
paper or other media (but not transpar-
encies), and replace it in the tray.
Media is not set prop-
erly in the tray(s).
Remove the media, tap it to straighten
it out, return it to the tray, and realign
the media guides.
Entire sheet
is printed in
black or
color.
One or more of the
toner cartridges may
be defective.
Remove the toner cartridges and
check for damage. If it is damaged,
replace it.
One or more of the
imaging units may be
defective.
Remove the imaging units and check
for damage. If it is damaged, replace it.