Kyocera ECOSYS FS-3640MFP Teaching Assistant Operation Guide (Setup) - Page 27

8. Troubleshooting 8.1 Unable to Print tests Symptom: In the Print Test application, when 'Print' button is pressed, no output is produced. After a delay, the application exits. Check: Ensure the network cable is connected and link lights are active. Check: Job Status screen to ensure no other jobs are queued. 8.2 Unable to Scan tests for grading Symptom: In the Grade Test application, when 'Scan' button is pressed, MFP displays "Error occurred while scanning" message. Check: Ensure the network cable is connected and link lights are active. Check: Ensure test sheets are placed properly on the document feeder. Check: If authentication is enabled on the MFP, ensure the values for Scan User and Scan Password (in Application Settings) are correct. © 2011 Kyocera Mita America, Inc. Rev. 1.1 27