Kyocera TASKalfa 3051ci Fax System (W) Operation Guide Rev-2.2013.1 - Page 233
Troubleshooting, Troubleshooting > Troubleshooting, When a problem occurs
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Troubleshooting > Troubleshooting Troubleshooting When a problem occurs, first check the following. If the problem persists, contact your dealer or service representative. Symptom Checkpoint Corrective Action Reference Page Cannot send document. Is the modular cord connected Connect the modular cord - correctly? correctly. Is Send error displayed? Remedy the cause of error and send again. 11-16 Is TX (transmission) restriction activated? Cancel the TX restriction. 6-26 Cannot perform encrypted communication. Are the registrations correct both Double-check the registrations at sender and recipient? both at sender and recipient. 6-35 Cannot use the remote switching function. Is a pulse line used? Some phones may transmit tone - signals using buttons. Refer to the operation manual of your phone set. Is the remote switching number Check the registration. (Default: 4-16 correct? 55) Did you press the remote Press the remote switching - switching number too quickly? number twice slowly. No print output after reception. Is memory forwarding activated? Check the forwarding destination. 4-17 Cannot receive document. Is the modular cord connected Connect the modular cord - correctly? correctly. Is Communication error displayed? Remedy the cause of error and ask the sender to retry. 11-16 Is RX (reception) restriction activated? Cancel the RX restriction. 6-34 Cannot receive 2 in 1 reception. Are 2 in 1 reception and duplex Cancel the duplex printing. reception both set? 6-41 Cannot perform memory reception. Is free space available in the memory? Receive after the memory has free space, or create free space in the memory. 3-15 Cannot perform sub address transmission. Is the recipient fax machine equipped with a sub address transmission feature? Sub address transmission - cannot be performed unless the recipient fax machine has a similar sub address transmission feature. Is the entered sub address or sub address password identical to the sub address or sub address password registered in the recipient fax machine? If your entry is correct, check with the recipient. This machine does not use a sub address password for reception. 4-38 Is free space available in the Check with the recipient. - memory of the recipient fax machine? Cannot perform memory forwarding. Is memory forwarding set to [On]? Check the memory forwarding setting. 4-17 10-5