LG 60PN5700 Owners Manual - Page 35

Troubleshooting, External Control Device Setup - problems

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TROUBLESHOOTING / EXTERNAL CONTROL DEVICE SETUP 35 TROUBLESHOOTING Problem Cannot control the TV with the remote control. No image display and no sound is produced. The TV turns off suddenly. When connecting to the PC, 'No Signal' or 'Invalid Format' is displayed. Solution yyCheck the remote control sensor on the product and try again. yyCheck if there is any obstacle between the product and the remote control. yyCheck if the batteries are still working and properly installed ( to , to ). yyCheck if the product is turned on. yyCheck if the power cord is connected to a wall outlet. yyCheck if there is a problem in the wall outlet by connecting other products. yyCheck the power control settings. The power supply may be interrupted. yyCheck if the Auto sleep feature is activated in the Time settings. yyIf there is no signal while the TV is on, the TV will turn off automatically after 15 minutes of inactivity. yyTurn the TV off/on. yyReconnect the HDMI cable. yyRestart the PC with the TV on. ENEGNLGISH EXTERNAL CONTROL DEVICE SETUP To obtain the external control device setup information, please visit 'www.lg.com'.

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35
ENG
ENGLISH
TROUBLESHOOTING / EXTERNAL CONTROL DEVICE SETUP
TROUBLESHOOTING
Problem
Solution
Cannot control the TV with the
remote control.
y
Check the remote control sensor on the product and try again.
y
Check if there is any obstacle between the product and the remote control.
y
Check if the batteries are still working and properly installed (
to
,
to
).
No image display and no sound is
produced.
y
Check if the product is turned on.
y
Check if the power cord is connected to a wall outlet.
y
Check if there is a problem in the wall outlet by connecting other products.
The TV turns off suddenly.
y
Check the power control settings. The power supply may be interrupted.
y
Check if the Auto sleep feature is activated in the Time settings.
y
If there is no signal while the TV is on, the TV will turn off automatically after
15 minutes of inactivity.
When connecting to the PC,
‘No Signal’ or ‘Invalid Format’ is
displayed.
y
Turn the TV off/on.
y
Reconnect the HDMI cable.
y
Restart the PC with the TV on.
EXTERNAL CONTROL DEVICE SETUP
To obtain the external control device setup information, please visit 'www.lg.com'.