LG A938KBGS Owners Manual
LG A938KBGS Manual
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- LG A938KBGS | Owners Manual - Page 1
Scan to see the online manual. OWNER'S MANUAL VACUUM CLEANER Read this owner's manual thoroughly before operating the appliance and keep it handy for reference at all times. ENGLISH A9******** MFL69883677 Rev.04_013023 www.lg.com Copyright © 2021-2023 LG Electronics Inc. All Rights Reserved. - LG A938KBGS | Owners Manual - Page 2
2 TABLE OF CONTENTS 3 IMPORTANT SAFETY INSTRUCTIONS 3 READ ALL INSTRUCTIONS BEFORE USE 3 WARNING STATEMENTS 8 CAUTION STATEMENTS 9 INSTALLATION 9 Product Overview MAINTENANCE 26 Cleaning the Appliance 29 Cleaning the Nozzle 32 TROUBLESHOOTING 32 Before Calling for Service 35 LIMITED WARRANTY 35 USA - LG A938KBGS | Owners Manual - Page 3
INSTRUCTIONS 3 IMPORTANT SAFETY INSTRUCTIONS READ ALL INSTRUCTIONS BEFORE USE Safety Messages Your safety and the safety of others are very important. We have provided many important safety messages in this manual into water, return it to an LG Electronics service center. • Do not pull or carry by - LG A938KBGS | Owners Manual - Page 4
of the battery. • Disconnect the battery pack before cleaning or servicing. • Prevent unintentional starting. Ensure the switch is in the appliance or the battery pack (as applicable) except as indicated in the instructions for use and care. Battery Specifications • One or two batteries are provided - LG A938KBGS | Owners Manual - Page 5
power cord or plug. Operation • Use only as described in this manual. Use only manufacturer's recommended attachment. • This appliance is designed for the product has been submerged, contact an LG Electronics service center or dealer for instructions before resuming use. • If the product makes a - LG A938KBGS | Owners Manual - Page 6
6 IMPORTANT SAFETY INSTRUCTIONS • Do not allow children to use the appliance. • Do not let on the charging station, immediately remove the appliance from the charging station. Contact an LG Electronics customer service center. • Use extra care when cleaning on stairs. • Do not use or store a heating - LG A938KBGS | Owners Manual - Page 7
ENGLISH IMPORTANT SAFETY INSTRUCTIONS 7 Disposal • Keep packing materials out of the reach of children. Packaging materials can pose a suffocation risk for children. • Destroy the carton, plastic bag, and other - LG A938KBGS | Owners Manual - Page 8
8 IMPORTANT SAFETY INSTRUCTIONS CAUTION STATEMENTS CAUTION • To reduce the risk of injury to persons, malfunction, or damage to the product or property when using the anyone to walk on them. • Do not store the appliance with a full water tank attached to the mop nozzle. SAVE THESE INSTRUCTIONS - LG A938KBGS | Owners Manual - Page 9
ENGLISH INSTALLATION INSTALLATION 9 Product Overview The images in this guide may be different from the actual components and accessories, which are subject to change by the manufacturer without prior notice for product improvement purposes. NOTE • - LG A938KBGS | Owners Manual - Page 10
10 INSTALLATION NOTE • Use the vacuum cleaner only with the provided charging station. Using a charging station other than the one designed to be used with the vacuum cleaner may result in improper sealing of the product and failure to empty dust from the vacuum cleaner. - LG A938KBGS | Owners Manual - Page 11
† c Water Tank Filler† NOTE • The mop pads, batteries, exhaust filter and the pre-filter will eventually need to be replaced. Contact an LG Electronics customer service center. - LG A938KBGS | Owners Manual - Page 12
12 INSTALLATION Specifications Appliance Model A9********** Dimensions (Width X Depth X Height) 10.2 in X 10.6 in X 44.1 in 260 mm X 270 mm x 1120 mm Weight Approximately 5.95 lb (2.7 kg) Battery Run Time Runs up to 120 minutes† • Dimensions are given for the assembled product body, - LG A938KBGS | Owners Manual - Page 13
ENGLISH Storing the Tools Use the product to store the inlet and components provided with the vacuum cleaner. The components may differ depending on the vacuum cleaner model. Using the Nozzle Hooks 1 Open the nozzle hook a on both sides of the product. • To open the nozzle hooks, press on the right - LG A938KBGS | Owners Manual - Page 14
Please contact LG Electronics customer information center if the problem persists. • Please use the product at normal room • Do not use the appliance to suck up oils or any liquids, including water. • Support the bottom of the appliance when cleaning an elevated surface. • Store the appliance in the - LG A938KBGS | Owners Manual - Page 15
3 Adjust the extension pipe by pressing the length adjustment button d on the back of the pipe and sliding until it clicks into place at the desired length. • The extension pipe extends in four steps. OPERATION 15 Display The handle of the appliance displays indicators for clogged objects, filter - LG A938KBGS | Owners Manual - Page 16
briefly and then turns off to save energy. • To save energy while charging the product body, press the Select Mode button to switch to the manual dust emptying mode. WARNING • Make sure to securely fit the product body onto the charging station. If the appliance falls off the charging station, it - LG A938KBGS | Owners Manual - Page 17
ENGLISH 3 Press the battery down into the compartment. NOTE • Insert the auxiliary battery completely. If the auxiliary battery is inserted correctly, the auxiliary battery icon (*) flashes. • The auxiliary battery icon (*) in the status display flashes during charging and then lights up briefly - LG A938KBGS | Owners Manual - Page 18
18 OPERATION • The tank can be filled from either end. • Attaching and using mop pads while they are dry may affect the cleaning performance. 3 Close the water inlet cap tightly. • If the water inlet cap is not closed properly, water may leak. 4 Attach the water tank to the mop nozzle again. • - LG A938KBGS | Owners Manual - Page 19
Using the Mop Nozzle 1 Attach the water tank and mop pads to the mop nozzle. 2 Press the Water Adjustment button to adjust the amount of water. 3 Press the Power t button to start cleaning. Drying the Water Tank and Mop Pads Drying the Water Tank When cleaning is completed, make sure to empty the - LG A938KBGS | Owners Manual - Page 20
20 OPERATION Using the Nozzles and Tools Before Using the Nozzles and Tools Some accessories are only available on some models. Specialized attachments can help you clean more effectively. Tools and nozzles can be attached to the product body or the extension pipe. • Adjust the suction power if the - LG A938KBGS | Owners Manual - Page 21
Use the tool in the crevice mode to clean flat surfaces such as sofas or mattresses. OPERATION 21 vehicles or in narrow spaces under and behind furniture where an angled tool is needed. ENGLISH • Brush Mode Use the tool in the brush mode to clean delicate surfaces such as frames or furniture. - - LG A938KBGS | Owners Manual - Page 22
22 OPERATION • The flexible hose extension cannot be used with the Nozzle. Using the Kompressor Lever Use the Kompressor lever to compress hair and fibers inside the dust bin after vacuuming and before emptying the dust bin. • The vacuum must be turned off before using the Kompressor lever. • - LG A938KBGS | Owners Manual - Page 23
of your smartphone. • Filter Cleaning Guide - Guide to cleaning the filters. • Smart supports 2.4 GHz Wi-Fi networks only. To check your network frequency, contact your Internet service provider or refer to your wireless router manual. • LG ThinQ is not responsible for any network connection problems - LG A938KBGS | Owners Manual - Page 24
NOTE • If the appliance cannot be connected due to problems with the wireless signal transmission, unplug the appliance and wait from the Google Play Store or Apple App Store on a smartphone. Follow instructions to download and install the application. Connecting the Appliance to LG ThinQ Wi - LG A938KBGS | Owners Manual - Page 25
Diagnose Issues If you experience a problem with your Wi-Fi equipped appliance, it can transmit troubleshooting data to a smartphone using the LG ThinQ application. • Launch the LG ThinQ application and select the Smart Diagnosis™ feature in the menu. Follow the instructions provided in the LG ThinQ - LG A938KBGS | Owners Manual - Page 26
26 MAINTENANCE MAINTENANCE Cleaning the Appliance Before Cleaning the Appliance To maintain the optimum suction power, the cyclonic mesh filter, the exhaust filter and the prefilter should be cleaned regularly and washed under running water at least once a month. • Turn off the power before cleaning - LG A938KBGS | Owners Manual - Page 27
ENGLISH 3 Press the dust bin cover release button b to open the dust bin cover. Shake the dust bin to empty it. • Be careful as dust or foreign objects may spill out when opening the dust bin. Empty the dust bin into a wastebasket or where dust and foreign objects can be easily removed. • The dust - LG A938KBGS | Owners Manual - Page 28
if the appliance is used regularly or in areas with a lot of dust. • Filters are consumables. Please purchase more filters from an authorized service center. 1 Remove the battery from the product body. 2 Rotate the exhaust filter a to the unlocked position b to separate it from the product body - LG A938KBGS | Owners Manual - Page 29
ENGLISH 7 Clean the pre-filter by brushing the dust off it regularly and wash it in running water at least once a month. • To avoid odor and the malfunction of the motor, allow the pre-filter to dry completely in a well-ventilated area out of direct sunlight for at least 24 hours before - LG A938KBGS | Owners Manual - Page 30
30 MAINTENANCE Cleaning the Slim Hard Floor Nozzle 1 Press the nozzle release button a to remove the nozzle from the extension pipe or product body. 3 Pull the brush cover forward and pull the brush out. 4 Attach the crevice tool to the product body and use the vacuum to remove foreign objects and - LG A938KBGS | Owners Manual - Page 31
ENGLISH 5 Slide the brush back into the nozzle until it clicks into place. MAINTENANCE 31 6 Press the brush cover until it clicks to lock the brush in place. Cleaning the Pet Nozzle 1 Press the nozzle release button a to remove the nozzle from the extension pipe or product body. 2 Hold down the - LG A938KBGS | Owners Manual - Page 32
32 TROUBLESHOOTING TROUBLESHOOTING Before Calling for Service Operation Problem The appliance does not operate. Suction power is too weak. The product body does not appear to be charging. Hot air is coming from the - LG A938KBGS | Owners Manual - Page 33
charged. • The battery must be fully charged before cleaning. If the problem persists when the battery is fully charged and the pipes and attachments are clear from obstructions, contact an LG customer information center for service. Foreign object is in the product body, extension pipe, inlet port - LG A938KBGS | Owners Manual - Page 34
TROUBLESHOOTING Wi-Fi Problem not 2.4 GHz. • Only a 2.4 GHz router frequency is supported. Set the wireless router to 2.4 GHz and connect the appliance router. To check the router frequency, check with your Internet service provider or the router manufacturer. The appliance is too far from - LG A938KBGS | Owners Manual - Page 35
GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE. THIS LIMITED WARRANTY DOES NOT COVER: • Service trips to deliver, pick up, or install, educate how to operate, correct wiring, or correct unauthorized repairs. • Damage or failure of the Product to - LG A938KBGS | Owners Manual - Page 36
commercial or industrial use) or contrary to the Product owner's manual. • Costs associated with removal and reinstallation of the Product for these excluded circumstances shall be borne by You. TO OBTAIN WARRANTY SERVICE AND ADDITIONAL INFORMATION Call 1-800-243-0000 and select the appropriate - LG A938KBGS | Owners Manual - Page 37
ENGLISH LIMITED WARRANTY 37 PROCEDURE FOR RESOLVING DISPUTES: ALL DISPUTES BETWEEN YOU AND LG ARISING OUT OF OR RELATING IN ANY WAY TO THIS LIMITED WARRANTY OR THE PRODUCT SHALL BE RESOLVED EXCLUSIVELY THROUGH BINDING ARBITRATION, AND NOT IN A COURT OF GENERAL JURISDICTION. BINDING ARBITRATION - LG A938KBGS | Owners Manual - Page 38
; and (d) the serial number (the serial number can be found (i) on the product; or (ii) online by accessing https:// www.lg.com/us/support/repair-service/schedule-repair-continued and clicking on "Find My Model & Serial Number"). You may only opt out of the dispute resolution procedure in the manner - LG A938KBGS | Owners Manual - Page 39
Scan to see the online manual. OWNER'S MANUAL AUTO EMPTY CHARGING STATION Read this owner's manual thoroughly before operating the appliance and keep it handy for reference at all times. ENGLISH VDS-ST1**** MFL71780907 Rev.09_022823 www.lg.com Copyright © 2021- - LG A938KBGS | Owners Manual - Page 40
3 READ ALL INSTRUCTIONS BEFORE USE 3 WARNING STATEMENTS 7 CAUTION STATEMENTS 8 INSTALLATION 8 Product Overview 11 Installing the Charging Station 13 Storing the Accessories 15 OPERATION 15 Charging the Battery 17 Getting Started 21 MAINTENANCE 21 Cleaning the Appliance 25 TROUBLESHOOTING 25 Before - LG A938KBGS | Owners Manual - Page 41
INSTRUCTIONS 3 IMPORTANT SAFETY INSTRUCTIONS READ ALL INSTRUCTIONS BEFORE USE Safety Messages Your safety and the safety of others are very important. We have provided many important safety messages in this manual into water, return it to an LG Electronics service center. • Do not pull or carry by - LG A938KBGS | Owners Manual - Page 42
the battery. • Disconnect the battery pack before cleaning or servicing. • Prevent unintentional starting. Ensure the switch is in the the appliance or the battery pack (as applicable) except as indicated in the instructions for use and care. Installation • To avoid an electrical shock or fire, - LG A938KBGS | Owners Manual - Page 43
appliances or other purposes. • Use only as described in this manual. Use only manufacturer's recommended attachment. • This appliance is designed for the product has been submerged, contact an LG Electronics service center or dealer for instructions before resuming use. • If the product makes a - LG A938KBGS | Owners Manual - Page 44
6 IMPORTANT SAFETY INSTRUCTIONS • Do not use in an enclosed space where vapors are present from charging station, immediately remove the appliance from the charging station. Contact an LG Electronics customer service center. • Do not use or store a heating device or flammable substance (ether, - LG A938KBGS | Owners Manual - Page 45
ENGLISH CAUTION STATEMENTS IMPORTANT SAFETY INSTRUCTIONS 7 CAUTION • To reduce the risk of injury to persons, malfunction, or damage to the product or property when charging station and the appliance could damage the paper. • Do not remove the battery during operation. SAVE THESE INSTRUCTIONS - LG A938KBGS | Owners Manual - Page 46
8 INSTALLATION INSTALLATION Product Overview The images in this guide may be different from the actual components and accessories, which are subject to change by the manufacturer without prior notice for product improvement purposes. NOTE • - LG A938KBGS | Owners Manual - Page 47
dust bag exhaust filter and the motor protection filter will eventually need to be replaced. Contact an LG Electronics customer service center. • The product is shipped with a dust bag already installed. Specifications Appliance Model Dimensions (Width X Depth X Height) Weight Power Consumption - LG A938KBGS | Owners Manual - Page 48
. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation - LG A938KBGS | Owners Manual - Page 49
to the appliance. • Take care not to drop the product parts while unpacking them to avoid appliance damage or personal injury. NOTE • The cost of a service call to install or reinstall the charging station is not covered under the warranty. Installation Follow the steps below to install the charging - LG A938KBGS | Owners Manual - Page 50
12 INSTALLATION 5 Plug the power plug into the outlet. • When the power plug is connected correctly, the status display flashes, and the product setting is initialized. Once initialization is completed, the status display turns off. • Use a velcro tie to bind and tidy the excess cable. DN - LG A938KBGS | Owners Manual - Page 51
ENGLISH 6 Place the product in its final location and use the slider to adjust the length of the cord until there is about 1 inch of play in the cord. CAUTION • Do not tighten the wall mounting screw excessively. Doing so may cause the wall mounting to come loose and the product to fall, resulting - LG A938KBGS | Owners Manual - Page 52
14 INSTALLATION NOTE • To carry the product, open both doors and hold the areas shown. - LG A938KBGS | Owners Manual - Page 53
briefly and then turns off to save energy. • To save energy while charging the product body, press the Select Mode button to switch to the manual dust emptying mode. WARNING • Make sure to securely fit the product body onto the charging station. If the appliance falls off the charging station, it - LG A938KBGS | Owners Manual - Page 54
16 OPERATION 3 Press the battery down into the compartment. NOTE • Insert the auxiliary battery completely. If the auxiliary battery is inserted correctly, the auxiliary battery icon (*) flashes. • The auxiliary battery icon (*) in the status display flashes during charging and then lights up - LG A938KBGS | Owners Manual - Page 55
status of the auxiliary battery, and dust emptying mode. Press the Start/Stop button once to start the dust emptying operation when using the manual dust emptying mode. • When you purchase the product, the automatic dust emptying mode is set by default. • When the Start/Stop button is selected - LG A938KBGS | Owners Manual - Page 56
18 OPERATION List Dust Emptying (Replace Bag) Indicator a Auxiliary Battery Indicator b Auto Emptying Indicator c Descriptions • Indicates the dust emptying operation status or when to replace the dust bag. - White: Product is emptying dust. - Flashing red: If the indicator flashes red while - LG A938KBGS | Owners Manual - Page 57
a melody sounds, the dust emptying (replace bag) icon turns off, and the vacuum cleaner starts charging. Using the Manual Mode 1 Press Select Mode to change from the Auto mode to the Manual mode. 2 Insert the vacuum cleaner into the product. 3 Press the Start/Stop button. The dust emptying (replace - LG A938KBGS | Owners Manual - Page 58
20 OPERATION NOTE • The UV function in the dust bag enclosure automatically starts when the vacuum cleaner is inserted into the product. It runs for 2 hours or until the door is opened or the vacuum cleaner is removed. The UV function is only available on some models. - LG A938KBGS | Owners Manual - Page 59
ENGLISH MAINTENANCE Cleaning the Appliance Before Cleaning the Appliance • Replace the dust bag when the dust emptying (replace bag) icon flashes red. • Replace the dust bag every month to maintain the dust emptying performance. • Clean the motor protection filter and the exhaust filter every 3 - LG A938KBGS | Owners Manual - Page 60
22 MAINTENANCE 6 Prepare a new dust bag. • To avoid odors, do not reuse the dust bags. 3 Press n button a above the PUSH label with one hand. The dust bag is released. 7 Place the end of the dust bag on the rail inside the product. • Make sure that the dust bag is level, with both sides sitting - LG A938KBGS | Owners Manual - Page 61
it smells, even if it is not full. • The motor protection filter will eventually need to be replaced. Contact an LG Electronics customer service center. Cleaning the Filters Clean the motor protection filter and the exhaust filter every 3 months or sooner if the dust emptying function seems weaker - LG A938KBGS | Owners Manual - Page 62
24 MAINTENANCE 5 Remove dust from the motor protection filter and exhaust filter once every 3 months and wash it using room temperature water. • To avoid odor and the malfunction of the motor, allow the motor protection filter and the exhaust filter to dry completely in a wellventilated area out of - LG A938KBGS | Owners Manual - Page 63
TROUBLESHOOTING TROUBLESHOOTING 25 Before Calling for Service ENGLISH Operation Problem Dust emptying doesn't work. , the dust emptying operation starts from the beginning. It is set to automatic or manual dust emptying mode. • When you purchase the product, the automatic dust emptying mode - LG A938KBGS | Owners Manual - Page 64
26 TROUBLESHOOTING Problem The product has a strange smell. Two icons [dust emptying ( separation button isn't working properly. • Disconnect the power plug from the outlet and contact an LG Electronics Service Center. The dust bag is full. • Throw away the used dust bag and replace it with a - LG A938KBGS | Owners Manual - Page 65
Memo 27 - LG A938KBGS | Owners Manual - Page 66
LG Customer Information Center For inquiries or comments, visit www.lg.com or call: 1-800-243-0000 U.S.A. 1-888-542-2623 CANADA Register your product Online! www.lg.com
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OWNER'S MANUAL
VACUUM CLEANER
Read this owner's manual thoroughly before operating the
appliance and keep it handy for reference at all times.
ENGLISH
A9********
MFL69883677
Rev.04_013023
www.lg.com
Copyright © 2021-2023 LG Electronics Inc. All Rights Reserved.
Scan to see the online manual.