LG LMV1831SW Owners Manual - Page 30

TROUBLESHOOTING BEFORE CALLING FOR SERVICE Check the following list to be sure a service call is really necessary. A quick review of this manual as well as the additional information in this checklist may prevent an unneeded service call. If nothing on the oven operates: • check for a blown circuit fuse or a tripped main circuit breaker. • check if oven is properly connected to electric circuit in house. • check that controls are set properly. If food cooks unevenly: • be sure food is evenly shaped. • be sure food is completely defrosted before cooking. • check placement of aluminum foil strips used to prevent overcooking. If food is undercooked: • check recipe to be sure all directions (amount, time, power levels) were correctly followed. • be sure microwave oven is on a separate circuit. • be sure food is completely defrosted before cooking. If the oven interior light does not work: • the light bulb is loose or defective. If the oven will not cook: • check that cooking program was entered correctly. • check that door is firmly closed. • check that Start button was pressed. • check that probe was inserted correctly into receptacle. • check that timer wasn't started instead of a cook function. If oven takes longer than normal to cook or cooks too rapidly: • be sure the Power Level is programmed properly. If the time of day clock does not always keep correct time: • check that the power cord is fully inserted into the outlet receptacle. • be sure the oven is the only appliance on the electrical circuit. If food is overcooked: • check recipe to be sure all directions (amount, power level, time, size of dish) were followed. If arcing (sparks) occur: • be sure microwavable dishes were used. • be sure wire twist ties weren't used. • be sure oven wasn't operated when empty. • make sure metal rack (if used) is properly installed on supports. If the Display shows a time counting down but the oven is not cooking: •check that door is firmly closed. •check that timer wasn't started instead of a cooking function. - 30 -