Lenovo ThinkPad 560E Thinkpad 560 User's Guide - Page 191
PC Software Assistance Support Line, Ordering Support Line Services
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Using HelpWare Support Family Installing and configuring client workstations and servers Identifying system problems and correcting problems on the client or the server Using IBM and non-IBM network operating systems Interpreting documentation You can purchase this service for a single incident or for multiple incidents. For more information about purchasing Network and Server Support, see "Ordering Support Line Services." PC Software Assistance Support Line: This service is an individual year-long subscription for assistance with desktop application programs installed in IBM and IBM-compatible computers. In Canada, this service is called PC Professional. Product experts will provide telephone assistance, 24 hours a day, 7 days a week, for application programs on the Supported Products list. For more information about purchasing this service, see "Ordering Support Line Services." Ordering Support Line Services: Enhanced PC Support Line, Network and Server Support Line, and PC Software Assistance Support Line services are available for products on the Supported Products list. To receive a Supported Products list: In the U.S., - Call 1-800-772-2227. - Select the automated fax system option. - Select the service for which you would like a Supported Products list: - For Enhanced PC Support Line, select document 11682. - For Network and Server Support Line, select document 11683. - For PC Software Assistance Support Line, select document 11684. Chapter 8. Solving Computer Problems 173