Lenovo ThinkPad 560E Thinkpad 560 User's Guide - Page 194
Custom Services, Obtaining IBM Operating System Updates
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Using HelpWare Support Family Custom Services If you are setting up a network and need help installing the network or the application programs, in the U.S. you can purchase assistance from HelpWare Custom Services. The following services are available: LAN Startup Services This service provides assistance with setting up and customizing your network, including: - Unpacking equipment - Setting up and testing the hardware - Connecting systems to LAN cabling - Customizing the network operating system - Customizing the network printer server Connectivity Services This service provides hardware installation and connection to support a server and five or more workstations, using token-ring or 10BaseT Ethernet cabling. For more information about LAN Startup and Connectivity Services, call 1-800-772-2227. Obtaining IBM Operating System Updates IBM provides update diskettes, called ServicePaks or corrective service diskettes (CSDs), to customers who report a DOS or OS/2 problem for which there is or will be a corrective program. You can obtain update diskettes from the following sources: IBM PC Company BBS. IBM Software Solutions Center. In the U.S. or Canada, call 1-800-992-4777. IBM authorized reseller or IBM marketing representative. 176 IBM ThinkPad 560 User's Guide