Lenovo ThinkPad T420 Hardware Maintenance Manual - Page 39

System supporting the Lenovo diagnostics programs, FRU tests - case

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FRU tests The following table shows the test for each FRU. Table 1. FRU tests FRU Systemboard Applicable test 1. Diagnostics ➙ CPU/Coprocessor 2. Diagnostics ➙ Systemboard 3. If the docking station or the port replicator is attached to the ThinkPad Notebook, detach it. 4. Place the computer on a horizontal surface, and run Diagnostics ➙ ThinkPad Devices ➙ HDD Active Protection Test. Note: Do not apply any physical shock to the computer while the test is running. Power Diagnostics ➙ ThinkPad Devices ➙ ac power adapter, Battery 1 (Battery2) LCD unit 1. Diagnostics ➙ Video Adapter 2. Interactive Tests ➙ Video Audio Enter the ThinkPad Setup program and change Serial ATA (SATA) setting to Compatibility, and run Diagnostics ➙ Other Device ➙ Conexant Audio. Speaker Interactive Tests ➙ Internal Speaker Note: Once Audio test is done, the no sound is heard this test. In this case, turn off and turn on the computer. Then, run this test again. Keyboard 1. Diagnostics ➙ Systemboard ➙ Keyboard 2. Interactive Tests ➙ Keyboard Hard disk drive or solid state Enter the ThinkPad Setup program and change Serial ATA (SATA) setting to drive Compatibility, and run Diagnostics ➙ Fixed Disks. Diskette drive 1. Diagnostics ➙ Diskette Drives 2. Interactive Tests ➙ Diskette Optical drive 1. Diagnostics ➙ Other Devices ➙ Optical Drive 2. Interactive Tests ➙ Optical Drive Test Memory 1. If two DIMMs are installed, remove one of them and run Diagnostics ➙ System Memory. 2. If the problem does not recur, return the DIMM to its place, remove the other one, and run the test again. TrackPoint or pointing device If the TrackPoint does not work, check the configuration as specified in the ThinkPad Setup program. If the TrackPoint is disabled, select Automatic to enable it. After you use the TrackPoint, the pointer may drift on the screen for a short time. This drift can occur when a slight, steady pressure is applied to the TrackPoint pointer. This symptom is not a hardware problem. If the pointer stops after a short time, no service action is necessary. Touch Pad If enabling theTrackPoint does not correct the problem, continue with the following: • Interactive Tests ➙ Mouse If the Touch Pad does not work, check the configuration as specified in the ThinkPad Setup program. If the Touch Pad is disabled, select Automatic to enable it. If enabling the Touch Pad does not correct the problem, continue with the following: • Interactive Tests ➙ Mouse System supporting the Lenovo diagnostics programs The section provides information about ThinkPad computers that support the Lenovo diagnostics programs. Some descriptions might not apply to your particular computer. Chapter 3. General checkout 33

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FRU tests
The following table shows the test for each FRU.
Table 1. FRU tests
FRU
Applicable test
Systemboard
1.
Diagnostics
CPU/Coprocessor
2.
Diagnostics
Systemboard
3. If the docking station or the port replicator is attached to the ThinkPad Notebook,
detach it.
4. Place the computer on a horizontal surface, and run
Diagnostics
ThinkPad
Devices
HDD Active Protection Test
.
Note:
Do not apply any physical shock to the computer while the test is running.
Power
Diagnostics
ThinkPad Devices
ac power adapter, Battery 1 (Battery2)
LCD unit
1.
Diagnostics
Video Adapter
2.
Interactive Tests
Video
Audio
Enter the ThinkPad Setup program and change Serial ATA (SATA) setting to
Compatibility
, and run
Diagnostics
Other Device
Conexant Audio
.
Speaker
Interactive Tests
Internal Speaker
Note:
Once Audio test is done, the no sound is heard this test. In this case, turn off
and turn on the computer. Then, run this test again.
Keyboard
1.
Diagnostics
Systemboard
Keyboard
2.
Interactive Tests
Keyboard
Hard disk drive or solid state
drive
Enter the ThinkPad Setup program and change Serial ATA (SATA) setting to
Compatibility
, and run
Diagnostics
Fixed Disks
.
Diskette drive
1.
Diagnostics
Diskette Drives
2.
Interactive Tests
Diskette
Optical drive
1.
Diagnostics
Other Devices
Optical Drive
2.
Interactive Tests
Optical Drive Test
Memory
1. If two DIMMs are installed, remove one of them and run
Diagnostics
System
Memory
.
2. If the problem does not recur, return the DIMM to its place, remove the other one,
and run the test again.
TrackPoint or pointing
device
If the TrackPoint does not work, check the configuration as specified in the ThinkPad
Setup program. If the TrackPoint is disabled, select
Automatic
to enable it.
After you use the TrackPoint, the pointer may drift on the screen for a short time. This
drift can occur when a slight, steady pressure is applied to the TrackPoint pointer.
This symptom is not a hardware problem. If the pointer stops after a short time, no
service action is necessary.
If enabling theTrackPoint does not correct the problem, continue with the following:
Interactive Tests
Mouse
Touch Pad
If the Touch Pad does not work, check the configuration as specified in the ThinkPad
Setup program. If the Touch Pad is disabled, select
Automatic
to enable it. If enabling
the Touch Pad does not correct the problem, continue with the following:
Interactive Tests
Mouse
System supporting the Lenovo diagnostics programs
The section provides information about ThinkPad computers that support the Lenovo diagnostics programs.
Some descriptions might not apply to your particular computer.
Chapter 3
.
General checkout
33