Lenovo ThinkPad Yoga 14 (English) Hardware Maintenance Manual - ThinkPad Yoga - Page 39

Using the Windows recovery programs on the Windows 8 operating system

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Using recovery media If you cannot start your computer, or if you cannot start the Windows recovery image on your computer, use recovery media to recover your computer. To use recovery media, do the following: Note: Ensure that your computer is connected to ac power. 1. Turn on or restart the computer. Before the Windows operating system starts, repeatedly press the F12 key. The Boot Menu window opens. 2. Select the recovery drive as the boot device. 3. Select a preferred language and then select a preferred keyboard layout. 4. Click Troubleshoot to display the optional recovery solutions. 5. Select a corresponding recovery solution according to your situation. For example, select Reset your PC if you want to reset your computer to the factory default settings. For more information about the recovery solutions provided by the Windows 8 and Windows 8.1 operating system, go to: http://go.microsoft.com/fwlink/?LinkID=263800 Using the Windows recovery programs on the Windows 8 operating system The computer you are servicing might come with built-in recovery programs provided by the Windows 8 operating system. Use those programs to refresh or reset the computer. Refreshing the computer If the computer your are servicing does not perform well and the problem might be caused by a recently installed program, you can refresh the computer without losing the customers' personal files or changing the settings. Attention: If you refresh the computer, the programs that came with the computer and the programs that were installed from Windows Store will be reinstalled, but all other programs will be removed. To refresh the computer, do the following: 1. Move your cursor to the bottom-right corner of the screen to bring up the charms. Click Settings ➙ Change PC settings ➙ General. 2. In the Refresh your PC without affecting your files section, click Get started. Resetting the computer to factory default settings You can reset the computer to the factory default settings. During the process, the operating system and all programs that are shipped with the computer will be reinstalled. Attention: All the personal files and settings will be deleted after you reset the computer to the factory default settings. Ensure that the user has made a backup copy of all the data before restoring the computer to the factory default settings. To reset your computer, do the following: 1. Move your cursor to the bottom-right corner of the screen to bring up the charms. Click Settings ➙ Change PC settings ➙ General. 2. In the Remove everything and reinstall Windows section, click Get started. Chapter 4. Related service information 33

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Using recovery media
If you cannot start your computer, or if you cannot start the Windows recovery image on your computer, use
recovery media to recover your computer.
To use recovery media, do the following:
Note:
Ensure that your computer is connected to ac power.
1. Turn on or restart the computer. Before the Windows operating system starts, repeatedly press the F12
key. The Boot Menu window opens.
2. Select the recovery drive as the boot device.
3. Select a preferred language and then select a preferred keyboard layout.
4. Click
Troubleshoot
to display the optional recovery solutions.
5. Select a corresponding recovery solution according to your situation. For example, select
Resetyour
PC
if you want to reset your computer to the factory default settings.
For more information about the recovery solutions provided by the Windows 8 and Windows 8.1 operating
system, go to:
Using the Windows recovery programs on the Windows 8 operating
system
The computer you are servicing might come with built-in recovery programs provided by the Windows 8
operating system. Use those programs to refresh or reset the computer.
Refreshing the computer
If the computer your are servicing does not perform well and the problem might be caused by a recently
installed program, you can refresh the computer without losing the customers’ personal files or changing
the settings.
Attention:
If you refresh the computer, the programs that came with the computer and the programs that
were installed from Windows Store will be reinstalled, but all other programs will be removed.
To refresh the computer, do the following:
1. Move your cursor to the bottom-right corner of the screen to bring up the charms. Click
Settings
➙
Change PC settings
➙
General
.
2. In the
RefreshyourPCwithoutaffectingyourfiles
section, click
Getstarted
.
Resetting the computer to factory default settings
You can reset the computer to the factory default settings. During the process, the operating system and
all programs that are shipped with the computer will be reinstalled.
Attention:
All the personal files and settings will be deleted after you reset the computer to the factory
default settings. Ensure that the user has made a backup copy of all the data before restoring the computer
to the factory default settings.
To reset your computer, do the following:
1. Move your cursor to the bottom-right corner of the screen to bring up the charms. Click
Settings
➙
Change PC settings
➙
General
.
2. In the
RemoveeverythingandreinstallWindows
section, click
Getstarted
.
Chapter 4
.
Related service information
33