Lenovo ThinkServer RD330 Hardware Maintenance Manual - ThinkServer RD330
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- Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 1
ThinkServer RD330 Hardware Maintenance Manual Machine Types: 3072, 3073, 3074, 4302, 4304, and 4305 - Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 2
on page iii • Appendix A "Notices" on page 169 First Edition (August 2012) © Copyright Lenovo 2012. LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant a General Services Administration "GSA" contract, use, reproduction, or disclosure is subject to restrictions set forth - Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 3
7 Server package 7 Features 7 Specifications 11 Software 11 ThinkServer EasyStartup 11 ThinkServer EasyUpdate Firmware Updater . 12 Lenovo ThinkServer EasyManage . . . . . 12 BIOS and TMM update utilities 12 RAID configuration utilities 12 Remote management software 12 Lenovo Rack Planner - Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 4
problems 160 Optical drive problems 160 Hard disk drive problems 161 Memory module problems 162 Keyboard, mouse, and USB device problems 163 Chapter 8. Getting information, help, and service 165 Information resources 165 Using the documentation 165 ThinkServer Web site 165 Lenovo Support - Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 5
käyttöä. Avant d'utiliser le produit, veillez à bien lire et comprendre les instructions de sécurité multilingues figurant sur le DVD de documentation fourni avec le produit. veiligheidsinstructies op de documentatie-dvd van het product hebt gelezen en begrijpt. © Copyright Lenovo 2012 iii - Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 6
all caution and danger statements in this document before you perform the procedures. Read and understand any additional safety information that is included with the server or optional device before you install, remove, or replace the device. iv ThinkServer RD330 Hardware Maintenance Manual - Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 7
telecommunications systems, networks, and modems before you open the device covers, unless instructed otherwise in the installation and configuration procedures. • Connect and disconnect cables as Dispose of the battery as required by local ordinances or regulations. © Copyright Lenovo 2012 v - Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 8
drives, fiber optic devices, or transmitters) are installed, note the following: • Do not remove the covers. Removing the covers of the laser product could result in exposure to hazardous laser radiation. There are no serviceable the power source. vi ThinkServer RD330 Hardware Maintenance Manual - Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 9
support the problem with one of these parts, contact a service technician. Statement 9 CAUTION: Disconnect the hot-swap fan cables before removing the fan from the device to protect against personal injury. Statement 10 CAUTION: The following label indicates a sharp-edge hazard. © Copyright Lenovo - Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 10
ratings at the installation site. Statement 13 CAUTION: Ensure that the rack is secured properly to avoid tipping when the server unit is extended on the rails. Statement 14 CAUTION: Some power are disconnected at the dc power input terminals. viii ThinkServer RD330 Hardware Maintenance Manual - Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 11
electric shock or energy hazards: • This equipment must be installed by trained service personnel in a restricted-access location, as defined by your local electrical : Do not place any object on top of rack-mounted products. Statement 19 CAUTION: Hazardous moving parts. Keep fingers and - Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 12
and built, required safety items were installed to protect users and service technicians from injury. This guide addresses only those items. You should use good judgment to identify potential safety hazards due to attachment of non-ThinkServer features or options not covered by this inspection - Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 13
Grounding requirements Electrical grounding of the server is required for operator safety and correct system function. Proper grounding of the electrical outlet can be verified by a certified electrician. © Copyright Lenovo 2012 xi - Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 14
xii ThinkServer RD330 Hardware Maintenance Manual - Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 15
Manual for your Lenovo® ThinkServer® product contains information about the server features, specifications, component locations, configuration instructions, hardware replacement procedures, and troubleshooting and diagnostics. This manual is intended only for trained service personnel of Lenovo - Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 16
Lenovo Support. • Lenovo License Agreement This document includes the terms and conditions of the Lenovo License Agreement. • User Guide This document provides detailed information to help you get familiar with your server and help you use, configure, and maintain your server. 2 ThinkServer RD330 - Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 17
• Rack Installation Instructions This document provides instructions on how to install your server into a standard rack cabinet by using the rail kit shipped with the server. • ThinkServer Management Module User Guide This document provides information about server remote management. This document - Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 18
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"Turning on the server" on page 43. 6. Review the Unified Extensible Firmware Interface (UEFI) settings and customize as needed. See "Using the Setup Utility program" on page 45. 7. Configure RAID and install the operating system and basic drivers. See "Using the ThinkServer EasyStartup program" on - Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 20
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11 • "Locations" on page 13 Server package The server package includes the server, a rail kit, power cords, server might look slightly different from the illustration in this topic. PSU Mem CPU ID Figure 1. Server package 1 Server general information about the server features for a variety of - Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 22
-core microprocessors (internal cache size varies by model) For a list of the ThinkServer microprocessor options, go to: http://www.lenovo.com/thinkserver Memory Your server has 12 memory slots. For more information, see "Memory module installation rules" on page 75. Power supply One or two 550-watt - Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 23
problems. Your server has the following RAS features: • Security features - Administrator password and user password to help protect unauthorized access to the server (see "Using passwords" on page 49) - ThinkServer communication buses, sensors, the BIOS, and server management firmware. It is - Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 24
management functions. For more information, refer to the ThinkServer Management Module User Guide, which is available for download at: http://www.lenovo.com/ThinkServerUserGuides - Hot-swap feature Your server supports hot-swap hard disk drives and hot-swap redundant power supplies. With the hot - Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 25
the physical specifications for your server. Dimensions Width: 436 mm ( 17 RAID and installing supported Microsoft Windows and Linux operating systems and device drivers on your server. This program is provided with your server on a self-starting (bootable) ThinkServer EasyStartup DVD. The user guide - Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 26
the Lenovo ThinkServer EasyManage program" on page 65. BIOS and TMM update utilities The BIOS and TMM (also known as BMC) firmware keeps updating after the shipment of the server. Lenovo maintains pages on the Support Web site and provides the BIOS and TMM update utilities with instructions for - Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 27
go to http://www.lenovo.com/drivers and follow the instructions on the Web page. For detailed information about using the ThinkServer Smart Grid Technology program, refer to the help system for the program. Locations This topic provides information to help you locate your server components. Machine - Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 28
view of server models with 3.5-inch hard disk drives 1 Front panel 2 Intelligent Diagnostics Module 3 Pull-out information card 4 Slim optical drive (available in some models) 5 Right rack handle 6 3.5-inch hard disk drive area 7 Left rack handle 14 ThinkServer RD330 Hardware Maintenance Manual - Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 29
Rack Installation Instructions that comes with your server. 6 3.5-inch hard disk drive area The EMI integrity and cooling of the server are protected by having all drive bays covered or occupied. The number of the installed hard disk drives in your server varies by model. The vacant hard disk drive - Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 30
; or use the rack handles and screws to secure the server in the rack cabinet so that the server cannot slide out, especially in vibration-prone areas. For more information, refer to the Rack Installation Instructions that comes with your server. 16 ThinkServer RD330 Hardware Maintenance Manual - Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 31
EMI integrity and cooling of the server are protected by having all drive bays covered or occupied. The number of the installed hard disk drives in your server varies by model. The vacant hard disk drive bays are occupied by dummy hard disk drive trays. The hard disk drive bay numbers are marked on - Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 32
LED helps you to determine if there are any system errors. System error LED On Off Color Amber None Description A main component has failed. The server is off or the server is on and is working correctly. 18 ThinkServer RD330 Hardware Maintenance Manual - Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 33
panel. Depending on the model, your server might look slightly different from the illustration in temperature limit LED 3 System fan error LED 4 Memory module status LED 5 Microprocessor status LED 1 it indicates that there is a power supply problem. To identify the failing power supply, check - Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 34
on page 40. 4 Memory module status LED When the memory module status LED is lit in amber, it indicates that one or more memory modules are overheated. 5 Lenovo and install the power supply to provide power redundancy without turning off the server. 20 ThinkServer RD330 Hardware Maintenance Manual - Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 35
recommended to attach a RAID card to the low-profile PCI Express card slot. Physical link width x8 Negotiable link width x4, x2, x1 Supported card length and height connection speed is 10 Mbps. The server is connected to a LAN. The server is disconnected from a LAN. The LAN is connected and - Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 36
supported hard disk drives. • Server models with 3.5-inch hot-swap hard disk drives • Server models with 2.5-inch hot-swap hard disk drives Note: Depending on the model, your server might look slightly different from the illustrations in this topic. 22 ThinkServer RD330 Hardware Maintenance Manual - Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 37
3.5-inch hot-swap hard disk drives ID PSU Mem CPU Figure 12. Components of server models with 3.5-inch hot-swap hard disk drives 1 Cooling shroud hard disk drives 9 Right rack handle 10 Slim optical drive (available in some models) 11 Pull-out information card 12 3.5-inch hard disk drive - Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 38
type for your country or region. Non-CRUs must be replaced only by trained service technicians. Notes: • Before servicing a Lenovo product, ensure that you read and understand "Safety information" on page iii. • Use only parts provided by Lenovo. 24 ThinkServer RD330 Hardware Maintenance Manual - Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 39
and supported server models, go to: http://www.lenovo.com/serviceparts-lookup Description Cooling shroud Diagnostic module Front panel board Heat sink Hot-swap hard disk drive Hot-swap hard disk drive backplane Hot-swap redundant power supply Memory module Microprocessor Optical drive (available - Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 40
are not required for your server. Your server supports the following RAID cards: • ThinkServer RAID 500 Adapter (also known as ThinkServer 9240-8i RAID 0/1 Adapter) • ThinkServer RAID 700 Adapter (also known as ThinkServer 9260-8i SAS RAID Adapter) 26 ThinkServer RD330 Hardware Maintenance Manual - Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 41
-SAS signal cable connections" on page 30. 3 ThinkServer RAID 500 Upgrade Key for Advanced RAID connector Used to connect a ThinkServer RAID 500 Upgrade Key for Advanced RAID. See "Installing or removing the ThinkServer RAID 500 Upgrade Key for Advanced RAID" on page 89. Chapter 3. Product overview - Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 42
-state drives with one backplane To locate the backplane, see "Server components" on page 22. Backplane for 3.5-inch hard disk drives This topic provides information to help you locate the connectors on the backplane for 3.5-inch hard disk drives. 28 ThinkServer RD330 Hardware Maintenance Manual - Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 43
for the slim optical drive if the server has one installed. 3 Mini-SAS ports 0-3 Used to connect the mini-SAS connector on one end of a mini-SAS to mini-SAS signal cable to support the hard disk drive 0 to hard disk drive 3. Backplane for 2.5-inch hard disk drives This topic provides information - Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 44
optical drive if the server has one installed. Mini-SAS to mini-SAS signal cable connections This topic provides instructions on the following mini-SAS to mini-SAS signal cable connections: • Connecting cables from the system board to the backplane 30 ThinkServer RD330 Hardware Maintenance Manual - Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 45
ThinkServer RAID 300" on page 58. Connecting cables from the RAID card to the backplane If your server has a supported RAID card installed, you can connect cables from the RAID card to the backplane to support up to six hard disk drives. In this case, you can configure RAID for the hard disk drives - Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 46
the RAID card. Then, connect the mini-SAS connector 2 on the other end of the cable to the mini-SAS ports 0-3 on the backplane. 2. If your server has more than four hard disk drives installed, supply connector 1 20 Redundant power supply connector 2 32 ThinkServer RD330 Hardware Maintenance Manual - Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 47
15 iButton socket 16 ThinkServer Management Module 21 fan 2 connector 31 Memory slots (6) 32 System drive if the server has one installed. 7 SAS connector 4-7 Used to connect the mini-SAS connector on one end of a mini-SAS to mini-SAS signal cable to support the hard disk drive 4 to hard disk drive - Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 48
of the server management is independent of the operating system and is called out-of-band management. 17 Riser card assembly 1 slot Used to install the riser card assembly 1. 18 Riser card assembly 2 slot Used to install the riser card assembly 2. 34 ThinkServer RD330 Hardware Maintenance Manual - Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 49
Memory slots There are 12 memory slots on the system board. For more information, see "Memory module installation rules" on page 75. 24 Microprocessor socket 2 29 Microprocessor socket 1 If the server is thus instructed to activate certain settings accordingly. Chapter 3. Product overview 35 - Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 50
The following illustration shows a jumper in the default setting position (pin 1 and pin 2). This is the correct position for normal operation. Figure 23. Default jumper setting 36 ThinkServer RD330 Hardware Maintenance Manual - Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 51
1 Clear CMOS (Complementary Metal Oxide Semiconductor) jumper 2 ThinkServer Management Module Enable/Disable jumper 3 Switches Attention: To set to clear CMOS and recover your server to the factory default settings. Note: After clearing CMOS, your BIOS recovers to the factory default settings - Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 52
surface. See the Rack Installation Instructions that comes with the server. 3. Remove the server cover. See "Removing the server cover" on page server will be directly turned on when you press the power switch without waiting for the TMM to be ready. 38 ThinkServer RD330 Hardware Maintenance Manual - Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 53
force update switch 4 Reserved for the manufacturer 1 BIOS recovery switch Used to recover the BIOS if the power to your server is interrupted while the BIOS is being updated and your server cannot start correctly. To recover the BIOS, see "Recovering from a BIOS update failure" on page 52. 2 Clear - Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 54
on the server. The BIOS and ME have been updated. You need to check and configure the BIOS settings for your specific needs. See "Using the Setup Utility program" on page 45. System board LEDs This topic helps you locate the LEDs on the system board. 40 ThinkServer RD330 Hardware Maintenance Manual - Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 55
by a lit error LED on the diagnostic panel of the server. If an LED is lit, one or more LEDs elsewhere in the server might also be lit to direct you to the source of the error. The following illustration shows the ThinkServer Management Module status LED and system fan error LEDs on - Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 56
system fan is operating slowly or has failed. To solve the problem, you might need to reinstall or replace the system fan. See "Replacing a system fan" on page 139. If it is a system board problem, contact the Lenovo Customer Support Center. 42 ThinkServer RD330 Hardware Maintenance Manual - Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 57
through the management LAN. For more information about the TMM, refer to the ThinkServer Management Module User Guide, which is available for download at: http://www.lenovo.com/ThinkServerUserGuides Turning off the server CAUTION: The power control button on the device and the power switch on the - Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 58
to turn on the server. To remove all power from the server, you must disconnect the server from the ac power source. • For information about your specific operating system, refer to the related documentation or help system for the operating system. 44 ThinkServer RD330 Hardware Maintenance Manual - Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 59
Configuration and follow the instructions on the screen to view information about the installed microprocessor and its supported technologies. - Select Memory Configuration and follow the instructions on the screen to view information about the installed memory modules. © Copyright Lenovo 2012 45 - Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 60
by using the up and down arrow keys or type desired values from the keyboard. Some items are displayed on the menu only if the server supports the corresponding features. 46 ThinkServer RD330 Hardware Maintenance Manual - Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 61
• Memory Configuration: View information about the installed memory modules and set memory configuration server supports the corresponding features. The Server Management menu contains the following submenus. For more information, enter the corresponding submenu and refer to the instructions - Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 62
server checks devices to find a boot record. The server starts from the first boot record that it finds. For example, you can define a startup sequence that checks a disc in the optical drive, then checks the hard disk drive the Setup Utility program. 48 ThinkServer RD330 Hardware Maintenance Manual - Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 63
unauthorized users from server also supports characters typed using special keys on the keyboard for a password. Refer to the help message on the screen when setting a password to determine the valid special characters. Setting, changing, or deleting a password This topic provides instructions - Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 64
that TPM Support is set to Enabled. 3. When TPM Support is set to Enabled, the TPM State item is displayed. Set TPM State to Enabled. 4. Press F10 to save settings and exit the Setup Utility program. The server will restart to enable the TPM function. 50 ThinkServer RD330 Hardware Maintenance Manual - Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 65
Ethernet connectors is not supported if the management Ethernet BIOS and TMM firmware. When updates are released, they are available for download on the Lenovo Web site at http://www.lenovo.com/drivers. You can update the server firmware by downloading an update package and following the instructions - Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 66
that are connected to the server. 3. If the server is installed in a rack cabinet, remove the server from the rack cabinet and place it on a flat, clean, and static-protective surface. See the Rack Installation Instructions that comes with the server. 52 ThinkServer RD330 Hardware Maintenance Manual - Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 67
the BIOS read-only memory (ROM) might be damaged and you need to replace the system board. Contact the Lenovo Customer Support Center. Using the ThinkServer EasyStartup program This topic provides instructions on how to use the ThinkServer EasyStartup program to set up and configure your server. The - Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 68
and view the compatibility notes and user guide. Notes: • Functionality and supported operating systems vary depending on the version of the ThinkServer EasyStartup program. From the main interface of the program, click Compatibility notes to view the 54 ThinkServer RD330 Hardware Maintenance Manual - Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 69
notes This menu provides information about the RAID controllers, operating systems, and server configurations supported by the version of the program you are using. • User Guide This menu provides information about the features of the program and instructions on how to use the program. • Hardware - Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 70
directory of the ThinkServer EasyStartup DVD. Note: The most up-to-date device drivers for various server models are always available for download on the Lenovo Support Web site at: http://www.lenovo.com/drivers Configuring RAID This topic provides information about RAID and the utility programs - Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 71
drive in the array has to be RAID 5 only. RAID 50 requires a minimum number of six hard disk drives. For detailed information about RAID, refer to "Introduction to RAID" in the MegaRAID SAS Software User Guide on the documentation DVD that comes with your server. Chapter 5. Configuring the server - Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 72
to the controller and the RAID level selected • Supports hot-spare drives • Creates a RAID response file that can be used to configure RAID controllers on similarly configured Lenovo servers See "Using the ThinkServer EasyStartup program" on page 53 and view the user guide from the main interface of - Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 73
60. Starting the LSI Software RAID Configuration Utility program This topic provides instructions on how to start the LSI Software RAID Configuration Utility program. To start the LSI Software RAID Configuration Utility program, do the following: 1. Turn on the server. 2. During the POST, when you - Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 74
the instructions on the screen. • If you want to add a secondary RAID array (if supported by your server), select View/Add Configuration, and then follow the instructions on the screen to view the current configuration and add a new RAID array. 60 ThinkServer RD330 Hardware Maintenance Manual - Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 75
mode and ready for service if a hard disk drive fails. For detailed information about hot-spare drives, refer to "Introduction to RAID" in the MegaRAID SAS Software User Guide on the documentation DVD that comes with your server. To set a hard disk drive as a hot-spare drive using the LSI Software - Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 76
disk rebuild, refer to "Introduction to RAID" in the MegaRAID SAS Software User Guide on the documentation DVD that comes with your server. To rebuild a physical drive using the LSI Software RAID Configuration Utility program when a physical drive in a RAID array fails, do the following: 1. Start - Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 77
" The MegaRAID SAS Software User Guide also is available on the Lenovo Web site at: http://www.lenovo.com/ThinkServerUserGuides Configuring the advanced SATA/SAS hardware RAID Before configuring RAID for your server, observe the following precautions: • Use hard disk drives that are of the same - Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 78
of configuring RAID and installing supported operating systems and device drivers on your server. See "Using the ThinkServer EasyStartup program" on page 53. The device drivers for onboard Ethernet controllers also are available for download at: http://www.lenovo.com/drivers Updating the firmware - Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 79
to conveniently search for, monitor, and manage servers. To download the Lenovo ThinkServer EasyManage program, go to http://www.lenovo.com/drivers and follow the instructions on the Web page. For detailed information about using the Lenovo ThinkServer EasyManage program, refer to the help system - Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 80
66 ThinkServer RD330 Hardware Maintenance Manual - Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 81
://www.lenovo.com/drivers and follow the instructions on the Web page. See "Updating the firmware" on page 64 for more information. • Before you install optional hardware devices, ensure that the server is working correctly. If the server is not working correctly, see Chapter 7 "Troubleshooting and - Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 82
hard disk drive, or a hot-plug USB device. However, you must turn off the server as PCI Express cards, memory modules, system boards, service requirement. Note: The use of a grounding system to guard against ESD damage is desirable but not necessary. 68 ThinkServer RD330 Hardware Maintenance Manual - Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 83
of the drive bays has a drive or a dummy tray installed. • If the server supports hot-swap instructions that come with the options in addition to the instructions in this manual. • When replacing a hot-swap drive, install the new hot-swap drive within two minutes of removal. • If your server - Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 84
and place it on a flat, clean, and static-protective surface. See the Rack Installation Instructions that comes with the server. 4. Press the release button 1 in the direction as shown. Figure 27. Pressing the release button PSU Mem CPU ID 70 ThinkServer RD330 Hardware Maintenance Manual - Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 85
along with the instructions that come with the option. Notes: • Use only parts provided by Lenovo. • Depending on the model, your server might look slightly different from the illustrations in this topic. The EMI integrity and cooling of the server are protected by having all drive bays and PCI - Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 86
topic. To remove and reinstall the rack handles, do the following: 1. On each side of the server, remove the screw that secures the rack handle, and then remove the rack handle from the chassis. ID PSU Mem CPU Figure 29. Removing the rack handles 72 ThinkServer RD330 Hardware Maintenance Manual - Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 87
the screw to secure the rack handle on each side of the server. ID PSU Mem CPU Figure 30. Installing the rack handles Removing and reinstalling the cooling shroud The cooling shroud must be removed to allow access to most server components. This topic provides instructions on how to remove and - Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 88
all components have been reassembled correctly and that no tools or loose screws are left inside your server. 2. Ensure that all cables inside the server have been properly routed so that they will not interfere with installing the cooling shroud. 74 ThinkServer RD330 Hardware Maintenance Manual - Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 89
Reinstalling the cooling shroud 4. Go to "Reinstalling the server cover and reconnecting cables" on page 153. Installing or removing a memory module This topic provides instructions on how to install or remove a memory module. Note: The memory modules are extremely sensitive to ESD. Ensure that you - Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 90
information about the memory modules in your specific server model, use the Setup Utility program. See "Viewing information in the Setup Utility program" on page 45. For a list of the supported ThinkServer memory module options, go to: http://www.lenovo.com/thinkserver The following illustration - Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 91
must be the same type (LV RDIMM, RDIMM, or UDIMM) with the same rank, voltage, and frequency. Figure 34. CPU1 DIMMs Table 4. Memory module installation rules for servers with one microprocessor CPU1 DIMM A1 A2 B1 B2 C1 C2 One DIMM X Two DIMMs X X Three DIMMs X X X Four DIMMs - Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 92
memory module installation rules when performing the operation. See "Memory module installation rules" on page 75. • Use any documentation that comes with the memory module and follow those instructions in addition to the instructions in this topic. 78 ThinkServer RD330 Hardware Maintenance Manual - Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 93
To install a memory module, do the following: 1. Remove all media from the drives and turn off all attached devices and the server. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server. 2. If the server is installed in a rack cabinet, - Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 94
the server cover" on page 69. 4. Remove the cooling shroud. See "Removing and reinstalling the cooling shroud" on page 73. 5. Locate the memory slots on the system board and read the memory module installation rules. See "Memory module installation rules" on page 75. 80 ThinkServer RD330 Hardware - Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 95
carefully pull it straight up to remove it from the memory slot. Figure 38. Removing a memory module 8. Reconnect any cables that you have disconnected. 9. If you are instructed to return the old memory module, follow all packaging instructions and use any packaging materials that are supplied to - Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 96
. See the Rack Installation Instructions that comes with the server. 3. Remove the server cover. See "Removing the server cover" on page server. Then, take the Ethernet card out of the package. Note: Carefully handle the Ethernet card by its edges. 82 ThinkServer RD330 Hardware Maintenance Manual - Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 97
for download on the Lenovo Support Web site at: http://www.lenovo.com/drivers Removing the Ethernet card Attention: Do not open your server or attempt any repair before reading and understanding "Safety information" on page iii and "Guidelines" on page 67. This topic provides instructions on how to - Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 98
If you are instructed to return the old Ethernet card, follow all packaging instructions and use any packaging materials that are supplied to you for shipping. What to do next: • To work with another piece of hardware, go to the appropriate section. 84 ThinkServer RD330 Hardware Maintenance Manual - Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 99
or removing the RAID card This topic provides instructions on how to install or remove the RAID card. Some server models come with a required RAID card to provide advanced SATA/SAS hardware RAID functions to the server. You also can purchase a supported RAID card from Lenovo and install it - Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 100
out of the package. Note: Carefully handle the RAID card by its edges. 8. Remove the two screws that secure the RAID card, and then remove the full-height bracket from the RAID card. Figure 43. Removing the full-height bracket from the RAID card 86 ThinkServer RD330 Hardware Maintenance Manual - Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 101
Figure 45. Installing the RAID card 11. Connect signal cables to the connectors on the new RAID card and the connectors on the hot-swap hard disk drive backplane. See "Mini page 153. Then, configure RAID for your server. See "Configuring RAID" on page 56. Chapter 6. Installing, removing, or replacing - Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 102
card assembly 1. See "Replacing the riser card assembly 1" on page 143. 6. Locate the RAID card, which is installed in the PCI Express card slot on the riser card assembly 2. 7. Disconnect all cables from the RAID card and any other related parts. 88 ThinkServer RD330 Hardware Maintenance Manual - Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 103
you need to reconfigure RAID for your server. See "Configuring RAID" on page 56. Installing or removing the ThinkServer RAID 500 Upgrade Key for Advanced RAID This topic provides instructions on how to install or remove the ThinkServer RAID 500 Upgrade Key for Advanced RAID (hereinafter referred to - Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 104
surface. See the Rack Installation Instructions that comes with the server. 3. Remove the server cover. See "Removing the server cover" on page 69. 4. Remove the cooling shroud. See "Removing and reinstalling the cooling shroud" on page 73. 5. Locate the ThinkServer RAID 500 Adapter, which - Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 105
on page 153. Then, the hardware RAID 5 and RAID 50 levels are available for your server if your server has the required number of hard disk drives installed. Refer to the MegaRAID SAS Software User Guide on the documentation DVD that comes with your server for information about how to configure the - Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 106
surface. See the Rack Installation Instructions that comes with the server. 3. Remove the server cover. See "Removing the server cover" on page 69. 4. Remove the cooling shroud. See "Removing and reinstalling the cooling shroud" on page 73. 5. Locate the ThinkServer RAID 500 Adapter, which - Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 107
MegaRAID SAS Software User Guide on the documentation DVD that comes with your server for information about how to configure the hardware RAID. Installing or removing the ThinkServer RAID 700 Battery This topic provides instructions on how to install or remove the ThinkServer RAID 700 Battery (also - Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 108
"Safety information" on page iii and "Guidelines" on page 67. This topic provides instructions on how to remove the TR 700 Battery from a ThinkServer RAID 700 Adapter if your server has a ThinkServer RAID 700 Adapter with a TR 700 Battery installed. 94 ThinkServer RD330 Hardware Maintenance Manual - Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 109
surface. See the Rack Installation Instructions that comes with the server. 3. Remove the server cover. See "Removing the server cover" on page 69. 4. Remove the cooling shroud. See "Removing and reinstalling the cooling shroud" on page 73. 5. Locate the ThinkServer RAID 700 Adapter, which - Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 110
remove the riser card assembly 1. 5. Touch the static-protective package that contains the TR 300 Key to any unpainted surface on the outside of the server. Then, take the TR 300 Key out of the package. 96 ThinkServer RD330 Hardware Maintenance Manual - Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 111
, go to "Completing the parts replacement" on page 153. Then, the onboard SAS software RAID 5 is available for your server if your server has the required number of hard disk drives installed. To configure RAID, see "Configuring RAID" on page 56. Removing the TR 300 Key Attention: Do not open your - Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 112
flat, clean, and static-protective surface. See the Rack Installation Instructions that comes with the server. 3. Remove the server cover. See "Removing the server cover" on page 69. 4. Locate the iButton completely remove the riser card assembly 1. 98 ThinkServer RD330 Hardware Maintenance Manual - Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 113
1" on page 143. 7. If you are instructed to return the old TR 300 Key, follow all packaging instructions and use any packaging materials that are supplied to SAS software RAID 5 is not available without the TR 300 Key, you might need to reconfigure RAID for your server. See "Configuring RAID" on page - Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 114
server. 3. Remove the server cover. See "Removing the server cover" on page 69. 4. Touch the static-protective package that contains the TMM Premium to any unpainted surface on the outside of the server. Then, take the TMM Premium out of the package. 100 ThinkServer RD330 Hardware Maintenance Manual - Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 115
ThinkServer Management Module User Guide, which is available for download at http://www.lenovo.com/ThinkServerUserGuides, for more information about server provides instructions on how to remove the TMM Premium if the server has one installed. Before you begin, print all the related instructions or - Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 116
Premium straight up to remove it from the connector. Figure 54. Removing the TMM Premium 5. If you are instructed to return the old TMM Premium, follow all packaging instructions and use any packaging materials that are supplied to you for shipping. 102 ThinkServer RD330 Hardware Maintenance Manual - Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 117
can purchase a TPM option from Lenovo. Installing the ThinkServer Trusted Platform Module Attention: Do not open your server or attempt any repair before reading and understanding "Safety information" on page iii and "Guidelines" on page 67. This topic provides instructions on how to install the TPM - Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 118
"Guidelines" on page 67. This topic provides instructions on how to remove the TPM if the server has one installed. Before you begin, print all the related instructions or ensure that you can view the PDF version on another computer for reference. 104 ThinkServer RD330 Hardware Maintenance Manual - Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 119
cabinet and place it on a flat, clean, and static-protective surface. See the Rack Installation Instructions that comes with the server. 3. Remove the server cover. See "Removing the server cover" on page 69. 4. Locate the TPM on the system board. See "System board components" on page 32. If there - Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 120
replacement" on page 153. Installing or replacing a hot-swap redundant power supply This topic provides instructions on how to install or replace a hot-swap redundant power supply. On each hot-swap redundant supply is likely to fail or has failed. 106 ThinkServer RD330 Hardware Maintenance Manual - Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 121
a problem with one of these parts, contact a service technician. Installing a hot-swap redundant power supply Attention: Do not open your server or attempt any repair before reading and understanding "Safety information" on page iii and "Guidelines" on page 67. This topic provides instructions on - Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 122
Locate the bay for the power supply in the rear of your server. Insert a finger into the hole in the metal shield that to any unpainted surface on the outside of the server. Then, take the new hot-swap redundant power supply out of the package. 108 ThinkServer RD330 Hardware Maintenance Manual - Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 123
of purchase or a service representative for help. Replacing a hot-swap redundant power supply Attention: Do not open your server or attempt any repair before reading and understanding "Safety information" on page iii and "Guidelines" on page 67. This topic provides instructions on how to replace - Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 124
replacing a heat sink Attention: Do not open your server or attempt any repair before reading and understanding "Safety information" on page iii and "Guidelines" on page 67. This topic provides instructions on how to install or replace a heat sink. 110 ThinkServer RD330 Hardware Maintenance Manual - Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 125
cabinet and place it on a flat, clean, and static-protective surface. See the Rack Installation Instructions that comes with the server. 3. Remove the server cover. See "Removing the server cover" on page 69. 4. Remove the cooling shroud. See "Removing and reinstalling the cooling shroud" on page - Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 126
the static-protective package that contains the new heat sink to any unpainted surface on the outside of the server. Then, take the new heat sink out of the package. Notes: • If you are replacing a corresponding mounting studs on the system board. 112 ThinkServer RD330 Hardware Maintenance Manual - Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 127
" on page 153. Installing or replacing the microprocessor This topic provides instructions on how to install or replace the microprocessor. Installing the second microprocessor Attention: Do not open your server or attempt any repair before reading and understanding "Safety information" on - Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 128
cover. See "Removing the server cover" on page 69. 4. Remove the cooling shroud. See "Removing and reinstalling the cooling shroud" on page 73. 5. Locate the microprocessor socket 2 on the system board. See "System board components" on page 32. 114 ThinkServer RD330 Hardware Maintenance Manual - Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 129
. Opening the handle and microprocessor retainer 7. Touch the static-protective package that contains the new microprocessor to any unpainted surface on the outside of the server. Then, remove the new microprocessor from the package. Chapter 6. Installing, removing, or replacing hardware 115 - Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 130
the pins on the microprocessor socket and the gold contacts on the bottom of the new microprocessor. Figure 64. Do not touch the pins 116 ThinkServer RD330 Hardware Maintenance Manual - Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 131
9. Note the orientation of the new microprocessor. Hold the new microprocessor by its edges and align the notches 1 on it with the tabs 2 in the microprocessor socket. Then, carefully lower the new microprocessor straight down into the microprocessor socket. Note: The small triangle 3 on one corner - Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 132
page 67. This topic provides instructions on how to replace the microprocessor. CAUTION: The heat sink and microprocessor might be very hot. Turn off the server and wait three to five minutes to let the server cool before removing the server cover. 118 ThinkServer RD330 Hardware Maintenance Manual - Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 133
Before you begin, print all the related instructions or ensure that you can view the PDF version on another computer for reference. Notes: • Ensure that the new microprocessor is the correct type your server supports. See "Memory module installation rules" on page 75. When two microprocessors are - Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 134
anything onto the microprocessor socket while it is exposed. The socket pins must be kept as clean as possible. Figure 68. Removing the microprocessor 120 ThinkServer RD330 Hardware Maintenance Manual - Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 135
8. Touch the static-protective package that contains the new microprocessor to any unpainted surface on the outside of the server. Then, remove the new microprocessor from the package. 9. Remove the protective cover that protects the gold contacts on the bottom of the new microprocessor. Do - Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 136
ThinkServer hard disk drive options, go to: http://www.lenovo.com/thinkserver You can install or replace a failing hot-swap hard disk drive without turning off the server, which helps you avoid significant interruption to the operation of the system. 122 ThinkServer RD330 Hardware Maintenance Manual - Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 137
tray. Before you begin, review the following hard disk drive installation rules: • Follow the order of the hard disk drive bays when installing a hard disk drive. See "Server components" on page 22 to locate the hard disk drive bays in your server. • For RAID configuration, the hard disk drives - Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 138
the release button 1 to open the handle of the hot-swap hard disk drive or the dummy tray. ID PSU Mem CPU Figure 72. Opening the handle of the hot-swap hard disk drive Figure 73. Opening the handle of the dummy hot-swap hard disk drive tray 124 ThinkServer RD330 Hardware Maintenance Manual - Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 139
the hot-swap hard disk drive Figure 75. Removing the dummy hot-swap hard disk drive tray 4. Touch the static-protective package that contains the new hot-swap hard disk drive to any unpainted surface on the outside of the server. Then, take the new hot-swap hard disk drive out of the package - Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 140
the optical drive Attention: Do not open your server or attempt any repair before reading and understanding "Safety information" on page iii and "Guidelines" on page 67. This topic provides instructions on how to install or replace the optical drive. 126 ThinkServer RD330 Hardware Maintenance Manual - Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 141
it on a flat, clean, and static-protective surface. See the Rack Installation Instructions that comes with the server. 3. Remove the server cover. See "Removing the server cover" on page 69. 4. Locate the optical drive or dummy optical drive bay. See "Server components" on page 22. 5. Do one of the - Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 142
server. Then, take the new optical drive out of the package. 7. Remove the retaining bracket from the old optical drive or the dummy optical drive tray. Then, install it on the side of the new optical drive. Figure 78. Installing the optical drive retaining bracket 128 ThinkServer RD330 Hardware - Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 143
the server cover and reconnecting cables" on page 153. 11. If you are instructed to return the old optical drive, follow all packaging instructions and use or replacing the optical drive for server models with 2.5-inch hard disk drives Attention: Do not open your server or attempt any repair before - Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 144
Rack Installation Instructions that comes with the server. 3. Remove the server cover. See "Removing the server cover" on page 69. 4. Locate the optical drive or dummy optical drive bay. See "Server components" on page 22. 5. Do one of the following: 130 ThinkServer RD330 Hardware Maintenance Manual - Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 145
out of the chassis. ID CPU Mem PSU Figure 81. Removing the optical drive for server models with 2.5-inch hard disk drives • If you are installing an optical drive, remove the dummy optical drive tray. The way of removing the dummy optical drive tray is similar to the way of removing the optical - Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 146
"Completing the parts replacement" on page 153. Replacing the hot-swap hard disk drive backplane Attention: Do not open your server or attempt any repair before reading and understanding "Safety information" on page iii and "Guidelines" on page 67. 132 ThinkServer RD330 Hardware Maintenance Manual - Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 147
, clean, and static-protective surface. See the Rack Installation Instructions that comes with the server. 3. Remove the server cover. See "Removing the server cover" on page 69. 4. Locate the hot-swap hard disk drive backplane. See "Hot-swap hard disk drive backplane" on page 28. 5. Remove all the - Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 148
7. Press the two retaining latches in the direction as shown to release the backplane. Figure 85. Releasing the backplane 134 ThinkServer RD330 Hardware Maintenance Manual - Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 149
. Figure 86. Removing the backplane 9. Touch the static-protective package that contains the new hot-swap hard disk drive backplane to any unpainted surface on the outside of the server. Then, remove the new backplane from the package. Note: Carefully handle the backplane by its edges. Chapter - Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 150
the new backplane straight down until it is secured in place by the small retaining studs on the chassis. Figure 87. Installing the backplane 136 ThinkServer RD330 Hardware Maintenance Manual - Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 151
12. Reinstall all the hot-swap hard disk drives and dummy trays (if any) in the hard disk drive bays. See "Installing or replacing a hot-swap hard disk drive" on page 122. 13. Refer to your note to connect the cables to the new backplane. 14. If you are instructed to return the old hot-swap - Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 152
See the Rack Installation Instructions that comes with the server. 3. Remove the server cover. See "Removing the server cover" on page 69. 4. Locate the IDM. See "Server components" on outside of the server. Then, take the new IDM out of the package. 138 ThinkServer RD330 Hardware Maintenance Manual - Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 153
" on page 153. Replacing a system fan Attention: Do not open your server or attempt any repair before reading and understanding "Safety information" on page iii and "Guidelines" on page 67. This topic provides instructions on how to replace a system fan. CAUTION: Hazardous moving parts. Keep - Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 154
and static-protective surface. See the Rack Installation Instructions that comes with the server. 3. Remove the server cover. See "Removing the server cover" on page 69. 4. outside of the server. Then, remove the new system fan from the package. 140 ThinkServer RD330 Hardware Maintenance Manual - Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 155
" on page 153. Replacing the front panel board Attention: Do not open your server or attempt any repair before reading and understanding "Safety information" on page iii and "Guidelines" on page 67. This topic provides instructions on how to replace the front panel board. Before you begin, print all - Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 156
7. Touch the static-protective package that contains the new front panel board to any unpainted surface on the outside of the server. Then, take the new front panel board out of the package. Note: Carefully handle the front panel board by its edges. 142 ThinkServer RD330 Hardware Maintenance Manual - Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 157
page 153. Replacing the riser card assembly 1 Attention: Do not open your server or attempt any repair before reading and understanding "Safety information" on page iii and "Guidelines" on page 67. This topic provides instructions on how to replace the riser card assembly 1. Before you begin, print - Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 158
static-protective surface. See the Rack Installation Instructions that comes with the server. 3. Remove the server cover. See "Removing the server cover" on page 69. outside of the server. Then, take the new riser card assembly 1 out of the package. 144 ThinkServer RD330 Hardware Maintenance Manual - Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 159
on the system board and align the rear of it with the corresponding rail guides in the rear of the chassis. Then, press the new riser card server or attempt any repair before reading and understanding "Safety information" on page iii and "Guidelines" on page 67. This topic provides instructions - Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 160
server. 2. If the server is installed in a rack cabinet, remove the server from the rack cabinet and place it on a flat, clean, and static-protective surface. See the Rack Installation Instructions that comes with the server. 3. Remove the server 1. 146 ThinkServer RD330 Hardware Maintenance Manual - Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 161
not open your server or attempt any repair before reading and understanding "Safety information" on page iii and "Guidelines" on page 67. This topic provides instructions on how to replace the system board. Note: This procedure must be performed only by trained service personnel of Lenovo. CAUTION - Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 162
server. 2. If the server is installed in a rack cabinet, remove the server from the rack cabinet and place it on a flat, clean, and static-protective surface. See the Rack Installation Instructions that comes with the server fan cages with system fans 148 ThinkServer RD330 Hardware Maintenance Manual - Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 163
13. Remove the heat sinks and place them on a clean, flat, and static-protective surface. See "Installing or replacing a heat sink" on page 110. 14. Disconnect all cables from the system board. Then, remove the ten screws that secure the system board following the recommended numerical sequence as - Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 164
-protective package that contains the new system board to any unpainted surface on the outside of the server. Then, remove the new system board from the package. 17. Note the orientation of the new m CPU Figure 102. Installing the new system board 150 ThinkServer RD330 Hardware Maintenance Manual - Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 165
18. Ensure that the ten screw holes in the new system board are aligned with the corresponding mounting studs on the chassis. Then, install the ten screws following the numerical sequence as shown to secure the new system board on the chassis. Figure 103. Installing the screws to secure the system - Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 166
retainer, press down the small handle, and then push the handle inward to lock the retainer into position. Figure 105. Securing the microprocessor retainer 152 ThinkServer RD330 Hardware Maintenance Manual - Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 167
and "Guidelines" on page 67. This topic provides instructions on how to reinstall the server cover and reconnect cables to your server. Attention: For proper cooling and airflow, reinstall the server cover before turning on the server. Operating the server for extended periods of time (more than 30 - Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 168
optical drive power connector on the backplane and properly route the cable in the chassis. • Route the backplane power cable 3 through the right inner side of the chassis. Figure 107. Cable routing for server models with 3.5-inch hard disk drives 154 ThinkServer RD330 Hardware Maintenance Manual - Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 169
Figure 108. Cable routing for server models with 2.5-inch hard disk drives 3. If the cooling shroud is removed, reinstall the cooling shroud. See "Removing and reinstalling the cooling shroud" on page 73. Chapter 6. Installing, removing, or replacing hardware 155 - Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 170
is completely closed. PSU Mem CPU ID Figure 110. Closing the server cover completely 6. If the server is installed in a rack cabinet, reinstall the server into the rack cabinet. See the Rack Installation Instructions that comes with the server. 156 ThinkServer RD330 Hardware Maintenance Manual - Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 171
for your server from the Lenovo Support Web site, go to http://www.lenovo.com/drivers and follow the instructions on the Web page to find and download the device drivers you need. Refer to the following information resources to update the server configuration: • To update the BIOS configuration, see - Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 172
158 ThinkServer RD330 Hardware Maintenance Manual - Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 173
, and service" on page 165. Viewing the status and diagnostic LEDs Your server has status and diagnostic LEDs on the front panel, the rear panel, the panel of the diagnostic module (varies by model), the system board, the hot-swap hard disk drives, and the optical drive (if supported). The various - Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 174
has problems. See "Optical drive problems" on page 160. Make more space available on the hard disk drive. 1. Ensure that the operating system medium is supported by the ThinkServer EasyStartup program version your are using. For a list of the supported operating systems, refer to the user guide and - Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 175
cable for the optical drive. 9. Replace the optical drive. Hard disk drive problems Follow the suggested actions for the corresponding symptom in the order in which they are listed until the problem is solved. If none of these actions solve the problem, see "Troubleshooting procedure" on page 159 - Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 176
. See Chapter 8 "Getting information, help, and service" on page 165. Notes: • If you are instructed to remove, install, or replace any CRUs, refer to the related procedure in Chapter 6 "Installing, removing, or replacing hardware" on page 67. 162 ThinkServer RD330 Hardware Maintenance Manual - Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 177
trained service technician. Symptom The amount of system memory that is displayed is less than the total capacity of the installed physical memory modules and you suspect a memory module problem. Action 1. Ensure that: • All memory modules are the correct type supported by the server. See "Memory - Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 178
and connect it directly to the server. • The device drivers are installed correctly. • The USB controller is enabled in the Setup Utility program. See "Using the Setup Utility program" on page 45. 2. Restart the server. 3. Replace the USB device. 164 ThinkServer RD330 Hardware Maintenance Manual - Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 179
Refer to the troubleshooting information in your server User Guide for instructions on how to diagnose problems and do basic troubleshooting. The troubleshooting and diagnostics information might tell you that you need additional or updated device drivers or other software. Lenovo maintains pages on - Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 180
Firmware Interface (UEFI) BIOS as part of an installation or upgrade • Changes, modifications, or upgrades to device drivers • Installation and maintenance of network operating systems (NOS) • Installation and maintenance of application programs 166 ThinkServer RD330 Hardware Maintenance Manual - Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 181
. To determine whether your computer is eligible for International Warranty Service and to view a list of the countries where service is available, go to http://www.lenovo.com/support, click Warranty, and follow the instructions on the screen. For technical assistance with the installation of or - Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 182
168 ThinkServer RD330 Hardware Maintenance Manual - Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 183
Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead. However, it is the user use in implantation or other life support applications where malfunction may result in - Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 184
and gas levels that are consistent with the protection of human health and safety. If Lenovo determines that the levels of particulates or gases in your environment have caused damage to the server, Lenovo may condition provision of repair 170 ThinkServer RD330 Hardware Maintenance Manual - Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 185
or replacement of servers or parts on implementation of appropriate remedial measures to mitigate such recycling Lenovo products, go to: http://www.lenovo.com/recycling Battery return program This product may contain a lithium or lithium ion battery. Consult your user manual or service manual for - Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 186
treatment, go to: http://www.lenovo.com/recycling Requirement for batteries containing perchlorate The following statement applies to users in the state of California, See http://www.dtsc.ca.gov/hazardouswaste/perchlorate Important WEEE information 172 ThinkServer RD330 Hardware Maintenance Manual - Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 187
country list. Electronic emission notices For electronic emission information about Class A digital devices, refer to the User Guide on the documentation DVD that comes with your server. ENERGY STAR model information ENERGY STAR® is a joint program of the U.S. Environmental Protection Agency and the - Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 188
the following power-management features to take effect when your servers have been used: • Processor- or core-reduced power states • Variable speed fan control based on power or thermal readings • Low power memory states • Liquid cooling capability 174 ThinkServer RD330 Hardware Maintenance Manual - Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 189
limit LED LED 20 B BIOS and TMM update utilities software 12 Boot Manager menu Setup Utility program 48 Boot Options menu Setup Utility program 48 C cable connection 30 configuring Ethernet controllers 64 server 45 configuring RAID advanced SATA/SAS hardware RAID 63 ThinkServer RAID 300 58 using the - Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 190
113 RAID card 85 server cover 153 ThinkServer Trusted Platform Module 103 TMM Premium 100 TR 300 Key 96 TR 500 Key 89 TR 700 Battery 93 installing and using MegaRAID Storage Manager program 63 installing or replacing heat sink 110 176 ThinkServer RD330 Hardware Maintenance Manual optical drive 126 - Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 191
drive 62 recovering the BIOS 52 reinstalling cooling shroud 74 reliability, availability, and serviceability features 9 remote management software 12 removing cooling shroud 73 DIMM 80 Ethernet card 83 © Copyright Lenovo 2012 hardware 67 memory module 80 RAID card 88 server cover 69 ThinkServer - Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 192
and diagnostics hard disk drive problems 161 keyboard, mouse, and USB device problems 163 memory module problems 162 optical drive problems 160 status and diagnostic LEDs 159 system event log 159 ThinkServer EasyStartup program problems 160 troubleshooting procedure 159 turning off the server 43 - Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 193
virtual drive initializing 61 W Web site compatible options 75-76 working inside the server with the power on guidelines 69 © Copyright Lenovo 2012 179 - Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 194
180 ThinkServer RD330 Hardware Maintenance Manual - Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 195
- Lenovo ThinkServer RD330 | Hardware Maintenance Manual - ThinkServer RD330 - Page 196
Part Number: Printed in China (1P) P/N: *1P*
ThinkServer RD330
Hardware Maintenance Manual
Machine Types: 3072, 3073, 3074, 4302, 4304, and 4305