Lexmark 12N0008 Finisher Setup and User's Guide
Lexmark 12N0008 - C 910 Color LED Printer Manual
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- Lexmark 12N0008 | Finisher Setup and User's Guide - Page 1
C910 Finisher Setup and User's Guide February 2002 www.lexmark.com - Lexmark 12N0008 | Finisher Setup and User's Guide - Page 2
or repairs, other than those described in the operating instructions, to a professional service person. • This product is designed, tested, and approved to meet strict global safety standards with the use of specific Lexmark components. The safety features of some parts may not always be obvious - Lexmark 12N0008 | Finisher Setup and User's Guide - Page 3
the docking plate and guide rail 4 Combining the finisher and stand 6 Attaching the bins 10 Aligning the finisher and printer 11 Adjusting the wheels 26 Hole punching 32 Troubleshooting 35 Clearing finisher messages 35 Solving other problems 36 Printing envelopes 38 Table of contents - Lexmark 12N0008 | Finisher Setup and User's Guide - Page 4
Lexmark confidential until announced Hole punch adjustment 44 Clearing paper jams 46 Clearing staple jams 56 Electronic emission notices 61 Index 63 iv Table of contents - Lexmark 12N0008 | Finisher Setup and User's Guide - Page 5
must be configured with an optional printer cabinet, or a low profile printer stand and optional drawers to install a finisher. Your Lexmark™ C910™ printer supports an optional finisher that adds hole punching, stapling, and offset functions to the printer output capabilities. Your finisher also - Lexmark 12N0008 | Finisher Setup and User's Guide - Page 6
the front and rear of your new finisher. This will help you during finisher setup. To ensure your finisher is Energy Star compliant, your printer controls the power to the finisher. Stapler door Finisher stand Bin 1 Guide rail Front Top cover Bin 2 Latch Rear Finisher stand 2 Introduction - Lexmark 12N0008 | Finisher Setup and User's Guide - Page 7
them. 2 Make sure you have all the following items shown at left. If any items are missing or damaged, refer to the Lexmark C910 Publications CD for the designated Lexmark support phone number for your country. Save the carton and packing material in case you need to repack the finisher. Output bin - Lexmark 12N0008 | Finisher Setup and User's Guide - Page 8
Attaching the docking plate and guide rail 1 Lift the printer exit tray halfway and remove. You will not need the tray when the finisher is attached. However, you will need to move the finisher and reinstall the tray to print envelope sizes other than C5 or B5. 4 Setup - Lexmark 12N0008 | Finisher Setup and User's Guide - Page 9
on the docking plate with the holes in the side of the printer. 4 Tighten the docking plate thumbscrews. 5 Align the thumbscrews on the guide rail plate with the holes in Tab the side of the printer cabinet or stand. 6 Tighten the guide rail plate thumbscrews. 7 Align the thumbscrews on the - Lexmark 12N0008 | Finisher Setup and User's Guide - Page 10
Combining the finisher and stand Docking plate pins 1 Roll the finisher stand onto the guide rail. Do not push the stand all the way up against the printer. CAUTION! The finisher weighs 19.7 kg (42.2 Ibs). Metal shipping bracket 2 Remove and discard all shipping tape, packing material, and the - Lexmark 12N0008 | Finisher Setup and User's Guide - Page 11
3 Open the stapler door. 4 Remove all shipping tape and packing material. Stapler 5 Lift the stapler locking lever. 6 Raise the stapler. 7 Remove all shipping tape and packing material. Stapler locking lever Setup 7 - Lexmark 12N0008 | Finisher Setup and User's Guide - Page 12
8 Close the stapler. 9 Close the stapler door. 8 Setup - Lexmark 12N0008 | Finisher Setup and User's Guide - Page 13
CAUTION! When assembled, the finisher weighs 26.3 kg (56.9 Ibs) and requires two people to lift it safely. 10 Align the two sockets on the bottom of the finisher with the legs of the finisher stand. 11 Lower the finisher onto the stand. 12 Remove both thumbscrew spacers. 13 Tighten the two - Lexmark 12N0008 | Finisher Setup and User's Guide - Page 14
Attaching the bins Note: When assembled, the finisher and finisher stand are referred to as the finisher. Metal brackets 1 Align the slots on bin 2 with the metal brackets on the rear of the finisher. 2 Slide the bin down onto the metal brackets until it is fully seated. 3 Align the tabs on bin 1 - Lexmark 12N0008 | Finisher Setup and User's Guide - Page 15
following three areas must align properly to prevent paper jams. 1 The docking plate pins must enter the holes in the finisher. 2 The space between the printer and finisher must be the same at the top and bottom of the finisher. 3 The alignment marks on top of the finisher must align with - Lexmark 12N0008 | Finisher Setup and User's Guide - Page 16
Lowering or raising the finisher Pin Follow these instructions if the holes on the finisher are above or below the pins on the docking plate. 1 Determine if the pins are above or below the holes in the finisher. Hole in finisher 2 Loosen the guide rail thumbscrews. 12 Setup - Lexmark 12N0008 | Finisher Setup and User's Guide - Page 17
finisher, rotate the adjustment knobs counterclockwise. 4 Roll the finisher toward the printer until the finisher locks to the docking plate pins. You hear a click finisher Follow these instructions if the distance between the finisher and printer is not the same at the top and bottom. Setup 13 - Lexmark 12N0008 | Finisher Setup and User's Guide - Page 18
. If you previously lowered or raised the guide rail plate, the thumbscrews will already be loose. 2 Rotate the rear adjustment knobs to equally align the top and bottom of the finisher with the printer. To move the top of the finisher closer to the printer, rotate the adjustment knobs clockwise. To - Lexmark 12N0008 | Finisher Setup and User's Guide - Page 19
of the finisher Follow these instructions if the alignment marks on top of the finisher are not aligned with the edges of the cover on the side of the printer. Note: Any time you move the printer or finisher, recheck printer and finisher top alignment. 1 Loosen the guide rail thumbscrews. If you - Lexmark 12N0008 | Finisher Setup and User's Guide - Page 20
Adjusting the wheels Adjust the wheels on the end of the finisher so the stand will remain aligned when moved. To adjust and lock the wheels: 1 Rotate the left and right upper adjustment knobs on the rear wheels until the wheels touch the floor. To lower the wheels, rotate the adjustment knobs - Lexmark 12N0008 | Finisher Setup and User's Guide - Page 21
the cables Your finisher comes with an interface cable and Y-power cord. The interface cable connects the finisher to the printer, and the Y-power cord provides electrical power to the finisher and printer. 1 Turn the printer off. 2 Push the latch in and hold it. 3 Roll the finisher away from the - Lexmark 12N0008 | Finisher Setup and User's Guide - Page 22
is turned off before continuing. 1 Plug the interface cable into the bottom connector on the back of the printer. 2 Tighten the thumbscrews. 3 Plug the interface cable into the connector on the side of the finisher. The plug will be on a slight angle when connected. 4 - Lexmark 12N0008 | Finisher Setup and User's Guide - Page 23
from the side of the printer. Set the cord aside. 2 Plug the straight Y-power cord connector into the socket on the side of the finisher. 3 Plug the angled connector of the Y-power cord into the socket on the side of the printer. 4 Connect the previously removed printer power cord to the Y-power - Lexmark 12N0008 | Finisher Setup and User's Guide - Page 24
the back of the top optional drawer. 7 Place the finisher interface cable and power cord into the cable holder. 8 Close the cable holder. 9 Turn the printer on. The finisher does not have a power switch. Power is controlled by the - Lexmark 12N0008 | Finisher Setup and User's Guide - Page 25
Attaching the paper jam label Place the adhesive label that came with your finisher over the left side of the printer paper jam label inside the printer. 1 Open the front door. 2 Remove the protective paper as shown. Setup 21 - Lexmark 12N0008 | Finisher Setup and User's Guide - Page 26
3 Firmly press the label as shown. 4 Close the front door. Attaching the finisher book sleeve The adhesive sleeve that came with your finisher is a handy place to store this finisher book. 1 Remove the protective paper as shown. 22 Setup - Lexmark 12N0008 | Finisher Setup and User's Guide - Page 27
the sleeve onto the area as shown. Printing a menu settings page Print the menu settings page to review the default printer settings and to verify that printer options are installed correctly. Note: For more information about using the operator panel and changing menu settings, refer to your - Lexmark 12N0008 | Finisher Setup and User's Guide - Page 28
Using finisher features Output bins There are two output bins on your finisher. You can send the following types of media to bin 1: • Plain paper • Bond paper • Card stock • Transparencies • Glossy paper • Labels • C5 and B5 envelopes • Letterhead • Preprinted paper • Colored paper You can only - Lexmark 12N0008 | Finisher Setup and User's Guide - Page 29
bin 2. The amount of offset is approximately 23 mm (0.9 in.). You can select the following values from the Finishing Menu using your printer driver or the printer operator panel. Value Output None* Stacks all sheets directly on top of each other. Between Offsets each copy of a print Copies job - Lexmark 12N0008 | Finisher Setup and User's Guide - Page 30
driver or the printer operator panel. Value Output Off* Does not staple print jobs. On Staples each print job. Values marked by an asterisk (*) are the factory default settings. The message Load Staples appears on the printer operator panel if the stapler is empty or Insert Staple Cartridge - Lexmark 12N0008 | Finisher Setup and User's Guide - Page 31
Use the following steps to remove the stapler holder and add more staples: 1 Push the latch in and hold it. 2 Roll the finisher away from the printer. 3 Release the latch. Latch 4 Open the stapler door. Stapler Using finisher features 27 - Lexmark 12N0008 | Finisher Setup and User's Guide - Page 32
Stapler 5 Lift the stapler locking lever. 6 Rotate the stapler up. Stapler locking lever 7 Pull the staple holder from the stapler. 28 Using finisher features - Lexmark 12N0008 | Finisher Setup and User's Guide - Page 33
8 Pull the empty staple cartridge from the staple holder. 9 Discard the cartridge. 10 Remove the new staple cartridge from its packaging. Part number 11K3188 Description C910/T62x Staple Cartridge Note: Leave the tape on the staple cartridge until after the cartridge has been inserted into the - Lexmark 12N0008 | Finisher Setup and User's Guide - Page 34
13 Insert the staple holder into the stapler. Push down until the staple holder is fully seated. 14 Rotate the stapler to its closed position. 30 Using finisher features - Lexmark 12N0008 | Finisher Setup and User's Guide - Page 35
15 Close the stapler door. 16 Roll the finisher toward the printer until the finisher locks to the docking pins. You hear a click when the finisher locks into position. Using finisher features 31 - Lexmark 12N0008 | Finisher Setup and User's Guide - Page 36
bits of paper in the hole punch box. When the finisher has punched 15,000 sheets, the message Empty Hole Punch Box appears on the printer operator panel. Use the following steps to empty the box: 1 Push the latch in and hold it. 2 Roll the finisher away from the - Lexmark 12N0008 | Finisher Setup and User's Guide - Page 37
Handle 4 Lift the finisher entry guide handle. 5 Lift the hole punch box, rotate the bottom outward and then remove it. 6 Release the handle. 7 Empty the box. 8 Lift the handle. 9 Place the - Lexmark 12N0008 | Finisher Setup and User's Guide - Page 38
the finisher locks to the docking pins. You hear a click when the finisher locks into position. 12 Check the printer operator panel display. If you emptied the box before the Empty Hole Punch Box message appeared, press Menu until you see Supplies Menu on the - Lexmark 12N0008 | Finisher Setup and User's Guide - Page 39
if you want to continue stapling. You can press Go to clear the message and continue printing without stapling. For instructions on replacing the staple cartridge, see "Stapling" on page 26. The staple holder is missing. Place the holder in the stapler to clear the message. Troubleshooting 35 - Lexmark 12N0008 | Finisher Setup and User's Guide - Page 40
Staple Job From Finisher Requested Env Not Supported Solution This message indicates a staple jam instructions on connecting the finisher to the printer. Make sure your printer driver is set to direct the output to the bin you want. Printer settings selected from a software application or driver - Lexmark 12N0008 | Finisher Setup and User's Guide - Page 41
is empty. Install a new staple cartridge. See "Stapling" on page 26 for instructions. The stapler is jammed. Check the stapler for a staple jam. See "Clearing staple jams" on page 56 for instructions. Punched holes are not The printer and finisher are not Align the top of the finisher with - Lexmark 12N0008 | Finisher Setup and User's Guide - Page 42
to print envelopes other than C5 or B5 and have the finisher attached to the printer, you receive the Requested Env Not Supported message. The message displays for 5 seconds and then is removed. The printer prints the information for the nonsupported envelope onto the print media in tray 1. To print - Lexmark 12N0008 | Finisher Setup and User's Guide - Page 43
4 Align the holes on the exit tray tabs with the pins on the side of the printer. 5 Attach the printer exit tray to the printer. 6 Turn the printer off. Troubleshooting 39 - Lexmark 12N0008 | Finisher Setup and User's Guide - Page 44
7 Loosen the interface cable thumbscrews. 8 Unplug the interface cable from the connector on the side of the finisher. 9 Turn the printer on. 10 Resend the envelope print job to the printer. When you are finished printing envelopes complete the following steps: 40 Troubleshooting - Lexmark 12N0008 | Finisher Setup and User's Guide - Page 45
1 Lift the printer exit tray halfway and remove. 2 Turn the printer off. Troubleshooting 41 - Lexmark 12N0008 | Finisher Setup and User's Guide - Page 46
3 Plug the interface cable into the connector on the side of the finisher. The plug will be on a slight angle when connected. 4 Tighten the thumbscrews. 5 Turn the printer on. 42 Troubleshooting - Lexmark 12N0008 | Finisher Setup and User's Guide - Page 47
6 Roll the finisher toward the printer until the finisher locks to the docking plate pins. You hear a click when the finisher locks into position. Troubleshooting 43 - Lexmark 12N0008 | Finisher Setup and User's Guide - Page 48
punch finishers. 1 Verify the alignment of the printer and finisher is correct. If the alignment is not correct, see "Aligning the top of the finisher" on page 15 for instructions, and then print and hole punch another sheet the page is below or above the top edge of the page. 44 Troubleshooting - Lexmark 12N0008 | Finisher Setup and User's Guide - Page 49
4 Loosen the guide rail thumbscrews. Note: Do not move the adjustment knobs more than three complete turns from their starting position. Adjustments greater down, rotate the knobs clockwise. To move the bottom of the paper up, rotate the knobs counterclockwise one quarter turn. Troubleshooting 45 - Lexmark 12N0008 | Finisher Setup and User's Guide - Page 50
can avoid most paper jams. For information on avoiding paper jams, refer to the Lexmark C910 Publications CD. When a finisher paper jam occurs, the 200 Paper Jam Check Area message appears on the printer operator panel. The illustration at the left identifies the areas you must check to clear - Lexmark 12N0008 | Finisher Setup and User's Guide - Page 51
G: 1 Open the finisher top cover and remove any jams. 2 Close the top cover. 3 Press Go. You must clear any printer paper jams before the printer will resume printing. For instructions on clearing printer paper jams, refer to your printer's Quick Reference or publications CD. Troubleshooting 47 - Lexmark 12N0008 | Finisher Setup and User's Guide - Page 52
check both the upper access area and accumulator area. To clear area H: 1 Push the latch in and hold it. 2 Roll the finisher away from the printer. 3 Release the latch. Latch Entry guide 4 Remove any jams from the finisher entry guide. 48 Troubleshooting - Lexmark 12N0008 | Finisher Setup and User's Guide - Page 53
Handle Upper access area 1 Lift the finisher entry guide handle. 2 Lift the hole punch box, rotate the bottom outward and then remove it. 3 Release the handle. 4 Lift the jam access cover. Jam access cover Troubleshooting 49 - Lexmark 12N0008 | Finisher Setup and User's Guide - Page 54
from the finisher. Rotate the knob to move the paper into the access cover area. 6 Release the jam access cover. Knob 7 Lift the finisher entry guide handle. 8 Place the top of the box in the finisher, and then rotate the bottom of the box into the finisher. 9 Release the handle. 50 - Lexmark 12N0008 | Finisher Setup and User's Guide - Page 55
Accumulator area 1 Open the stapler door. Accumulator knob 2 Remove any jams from the accumulator. Rotate the accumulator knob counterclockwise to move the paper down. Troubleshooting 51 - Lexmark 12N0008 | Finisher Setup and User's Guide - Page 56
. 52 Troubleshooting 4 Roll the finisher toward the printer until the finisher locks to the docking pins. You hear a click when the finisher locks into position. 5 Press Go. You must clear any printer paper jams before the printer will resume printing. For instructions on clearing printer paper - Lexmark 12N0008 | Finisher Setup and User's Guide - Page 57
the finisher top cover and remove any jams. 2 Close the top cover. 3 Push the latch in and hold it. 4 Roll the finisher away from the printer. 5 Release the latch. Latch Troubleshooting 53 - Lexmark 12N0008 | Finisher Setup and User's Guide - Page 58
6 Open the stapler door. Accumulator knob 7 Remove any jams from the accumulator. Rotate the accumulator knob counterclockwise to move the paper down. 54 Troubleshooting - Lexmark 12N0008 | Finisher Setup and User's Guide - Page 59
to the docking pins. You hear a click when the finisher locks into position. 10 Press Go. You must clear any printer paper jams before the printer will resume printing. For instructions on clearing printer paper jams, refer to your printer's Quick Reference or publications CD. Troubleshooting 55 - Lexmark 12N0008 | Finisher Setup and User's Guide - Page 60
make sure you have selected the Staple value from the Finishing Menu of your printer driver or the printer operator panel. If the correct menu value has been selected and the job 2 Roll the finisher away from the printer. 3 Release the latch. 4 Open the stapler door. Stapler 56 Troubleshooting - Lexmark 12N0008 | Finisher Setup and User's Guide - Page 61
Stapler 5 Lift the stapler locking lever. 6 Rotate the stapler up. Stapler locking lever 7 Remove the staple holder from the stapler. Troubleshooting 57 - Lexmark 12N0008 | Finisher Setup and User's Guide - Page 62
8 Lift the staple holder arm. 9 Remove any staples from the end of the staple holder. 10 Lower the staple holder arm until it locks to the staple holder. 58 Troubleshooting - Lexmark 12N0008 | Finisher Setup and User's Guide - Page 63
11 Insert the staple holder into the stapler. Push the staple holder down until it is fully seated. 12 Rotate the stapler to its closed position. Troubleshooting 59 - Lexmark 12N0008 | Finisher Setup and User's Guide - Page 64
13 Close the stapler door. 14 Roll the finisher toward the printer until the finisher locks to the docking pins. You hear a click when the finisher locks into position. 15 Press Go. 60 Troubleshooting - Lexmark 12N0008 | Finisher Setup and User's Guide - Page 65
. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference - Lexmark 12N0008 | Finisher Setup and User's Guide - Page 66
measures. A declaration of conformity with the requirements of the directives has been signed by the Director of Manufacturing and Technical Support, Lexmark International, S.A., Boigny, France. This product satisfies the Class A limits of EN 55022 and safety requirements of EN 60950. CISPR 22 - Lexmark 12N0008 | Finisher Setup and User's Guide - Page 67
A alignment, hole punch 44 attaching bins 10 cables 17 docking plate 4 finisher 11 finisher book sleeve 22 finisher stand 9 guide rail 4 guide rail plate 4 paper jam label 21 B bins attaching 10 capacities 1 messages 35 output 24 C cabinet 1 cables interface 18 power 19 CD publications 3 Clear - Lexmark 12N0008 | Finisher Setup and User's Guide - Page 68
35 Insert Hole Punch Box 35 Insert Staple Cartridge 35 Load Staples 26, 35 Requested Env Not Supported 35 64 Index O offsetting 25 options drawers 1 low profile printer stand 1 printer cabinet 1 other problems 36 output bins attaching 10 capacities 1 supported paper types 24 P paper jam label 21 - Lexmark 12N0008 | Finisher Setup and User's Guide - Page 69
T troubleshooting 35 V verify finisher installation 23 Index 65 - Lexmark 12N0008 | Finisher Setup and User's Guide - Page 70
P/N 12N0467 E.C. 2N0016 Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. © 2002 Lexmark International, Inc. 740 West New Circle Road Lexington, Kentucky 40550 www.lexmark.com
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www.lexmark.com
Setup and User’s Guide
February 2002
C910 Finisher