Lexmark 342n User's Guide

Lexmark 342n - X MFP B/W Laser Manual

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  • Lexmark 342n | User's Guide - Page 1
    X340, X340n, X342n MFP User's Guide January 2006 www.lexmark.com
  • Lexmark 342n | User's Guide - Page 2
    or repairs, other than those described in the operating instructions, to a professional service person. • This product is designed, tested, and approved to meet strict global safety standards with the use of specific Lexmark components. The safety features of some parts may not always be obvious
  • Lexmark 342n | User's Guide - Page 3
    the network options (X342n only 25 Using the MFP software 26 Using Print Properties 26 Using Presto! PageManager (USB attach only 27 Using QLINK (USB attach only 27 Chapter 4: Loading paper and original documents 28 Loading paper in the paper tray 28 Loading paper in the manual feeder 32
  • Lexmark 342n | User's Guide - Page 4
    one sheet 40 Printing the last page first (reverse order 41 Chapter 6: Faxing 42 Sending a fax ...43 Sending a fax automatically 43 Sending a fax manually 43 Sending a fax to a group (broadcast fax 44 Sending a fax at a scheduled time (delay send 44 Adding a prefix before dialing 45 Adding
  • Lexmark 342n | User's Guide - Page 5
    a toner cartridge 62 Redistributing toner ...63 Replacing the photoconductor 65 Cleaning the MFP ...67 Cleaning the scanner glass 67 Cleaning the outside of the MFP 67 Cleaning the inside of the MFP 68 Ordering supplies ...70 Recycling Lexmark products 70 Chapter 10: Troubleshooting 71
  • Lexmark 342n | User's Guide - Page 6
    Notices ...94 Index...102 Contents 6
  • Lexmark 342n | User's Guide - Page 7
    The User's Guide gives you instructions for using You can find this document on the Lexmark Web site or the MFP and other information such as: on the software CD that came with the MFP. • Maintenance • Troubleshooting • Safety CD Description The CD contains drivers, software, and publications
  • Lexmark 342n | User's Guide - Page 8
    the Readme file: 1 Click Start Æ Programs or All Programs Æ Lexmark Æ Lexmark X34x Series. 2 Select Readme. Web site Description Our Web site contains Web site are subject to change. Where to find Visit our Web site at www.lexmark.com. 1 Go to the Web site. 2 Select a country or region from the
  • Lexmark 342n | User's Guide - Page 9
    2 Setting up the MFP Before unpacking your MFP, select a level, stable surface on which to set it. Allow adequate space for air circulation and opening covers and trays. Clearance space Front 400 mm (16 in.) Back 175 mm (8 in.) Right 127 mm (3 in.) Left 50 mm (2 in.) Top 175 mm (7 in.) Setting up
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    Installing an overlay for another language These instructions apply only if you received one or more additional language overlays with the MFP. 1 Lift and remove the overlay. 2 Choose the correct overlay for your
  • Lexmark 342n | User's Guide - Page 11
    Installing an additional paper tray Your MFP supports one optional paper tray that lets you load lower the MFP into place. 4 Click Start Æ Settings Æ Printers or Printers and Faxes. or Click Start Æ Control Panel Æ Printers and Other Hardware Æ Printers and Faxes. 5 Select the MFP icon. 6 Click File
  • Lexmark 342n | User's Guide - Page 12
    • Windows XP • Windows XP x64 • Windows 2000 Note: Drivers for Windows XP x64 bit Edition are available at www.lexmark.com. 1 Insert the Software and Documentation CD. 2 Follow the instructions on the screen. 3 Connect the USB cable, and turn on the printer. 2 1 The Plug and Play screen appears, and
  • Lexmark 342n | User's Guide - Page 13
    x64 • Windows XP • Windows XP x64 • Windows 2000 Note: Drivers for Windows XP x64 bit Edition are available at www.lexmark.com. 1 Connect the ethernet cable, and turn on the printer. 1 2 2 Insert the Software and Documentation CD. 3 Follow the instructions on the screen. The Plug and Play screen
  • Lexmark 342n | User's Guide - Page 14
    or Install Now. Follow the instructions on the computer screen to complete the installation. Getting the MFP ready to fax You can connect the printer to equipment such as a telephone, an answering machine, or a computer modem. If problems occur, see Setup troubleshooting on page 72. Note: The
  • Lexmark 342n | User's Guide - Page 15
    connecting the MFP to telecommunications equipment, see the additional setup instructions that came with the MFP. Setup steps may vary depending use the fax line as a normal telephone line. Then set up the printer wherever your telephone is located to make copies or send and receive faxes without
  • Lexmark 342n | User's Guide - Page 16
    then plug it into the EXT port of the MFP. Note: For more information on connecting the MFP to telecommunications equipment, see the additional setup instructions that came with the MFP. Setup steps may vary depending on your country or region. Getting the MFP ready to copy The X340/X340n
  • Lexmark 342n | User's Guide - Page 17
    the parts of the MFP 1 2 3 4 5 14 13 12 11 10 9 6 7 8 Use the 1 ADF paper support 2 Paper guides 3 Automatic Document Feeder (ADF) 4 Top cover 5 Control panel 6 Output paper support To Extend to support longer media. Make sure paper feeds correctly. Copy, scan, or fax multiple-page
  • Lexmark 342n | User's Guide - Page 18
    level indicator 12 Access button 13 Scanner glass 14 Scanner lock To Hold paper as it exits the MFP. Access the toner cartridge. Load paper automatically. Load paper manually. Verify the level of paper in the paper tray. Release the front cover. Scan, copy, or fax a single-page document. Lock
  • Lexmark 342n | User's Guide - Page 19
    paper that may extend beyond the edge of the MFP. Remove heavier paper from the printer as it exits. Connect the MFP to a network using an ethernet cable. Note: This port is only available on the X342n. The ethernet port and the USB port cannot be used at the same time. Connect
  • Lexmark 342n | User's Guide - Page 20
    second speed dial button to dial shortcut 7, and so on. 9 Options (Fax) • Access the Broadcast function. • Delay sending a fax. • Cancel a fax. 10 (On/Off Hook) Manually send or receive a fax. Using the control panel buttons 20
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    Press 11 Redial/Pause 12 Phone Book To • In Fax mode, redial the last number entered. • Insert a three-second pause in the number to be dialed to wait for an outside line or get through an automated answering system. Enter a pause only when you have already begun programming the number. Access any
  • Lexmark 342n | User's Guide - Page 22
    or repeatedly until Print Menus appears, and then press . The MFP prints a list of all available menus and default settings. Printing a network setup page (X342n only) You can print a network setup page to review the network settings. Note: This menu item is only available when the USB cable is
  • Lexmark 342n | User's Guide - Page 23
    4 The MFP prints the network setup page. Copy Defaults menu Use this Darkness Content Number Scale Collate Paper Source Paper Saver To Improve the readability of a copy by darkening a light document or lightening a dark document. Specify the type of document being copied: Text, Mixed, or Photo.
  • Lexmark 342n | User's Guide - Page 24
    Fax Defaults menu Use this Content Original Size Darkness Rings Distinct Ring Redials Redial Wait Paper Source Speaker Volume Prefix ECM Station ID To Choose the quality of the image being sent. Note: Changing the content may also increase the time necessary to send the fax. Specify the default
  • Lexmark 342n | User's Guide - Page 25
    Back repeatedly to return to the Ready prompt. Setting the network options (X342n only) Note: These menu items are only available when the USB cable of the above items. After making the necessary adjustments, press and the printer will save your settings and return to the Ready prompt. If no
  • Lexmark 342n | User's Guide - Page 26
    scan settings. For more information, see page 58. Using Print Properties Print Properties is the software that controls the printing function when the printer is connected to a computer. You can change the settings in Print Properties based on the type of project you want to create. Opening
  • Lexmark 342n | User's Guide - Page 27
    Presto! PageManager to scan, share, and organize photos and documents. To open Presto! PageManager, click Start Æ Programs or All Programs Æ Lexmark Applications Æ Presto! PageManager. To access the Presto! PageManager Help: 1 Open Presto! PageManager. 2 Click Help Æ Help. Using QLINK (USB attach
  • Lexmark 342n | User's Guide - Page 28
    and original documents Loading paper in the paper tray 1 Make sure: • You use paper designed for laser printers. • The paper is not used or damaged. • If you are using specialty paper, you follow the instructions that came with the paper. • You do not force paper into the MFP. • Set the correct
  • Lexmark 342n | User's Guide - Page 29
    3 Holding the tray on a stable surface, press the guide lock, and slide the rear guide until it locks at the paper length you want. Note: To load longer paper, such as legal size paper: • Press the button at the back
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    5 Load the paper with the print side facing down. Note: Load letterhead paper with the design side facing down. The top edge of the sheet should be placed at the front of the tray. 6 Make sure the paper is below the maximum fill lines on the left inside wall of the tray. Note: Overloading paper may
  • Lexmark 342n | User's Guide - Page 31
    guides far enough to cause the materials to warp. Incorrect adjustments may cause paper jams. 8 Close the paper tray. Note: The paper level indicator, on the front of the paper tray, shows the amount of paper currently in the tray. Note: If you experience problems with the paper feed, use the manual
  • Lexmark 342n | User's Guide - Page 32
    manual feeder, see Loading various paper types on page 33. 1 Make sure: • You use paper designed for laser printers. • The paper is not used or damaged. • If you are using specialty paper, you follow the instructions of the manual feeder, and adjust the paper guides to the paper width. The MFP
  • Lexmark 342n | User's Guide - Page 33
    27 x 11.69) Transparency films Letter (215.9 x 279/8.5 x 11) A4 (210 x 297/8.27 x 11.69) Input source/capacity1 250-sheet paper 550-sheet paper tray Manual feeder tray (optional) Yes/250 Yes/1 Yes/550 No/0 Yes/1 No/0 No/0 Yes/50 Yes/1 Yes/1 No/0 Yes/50 Loading various paper types 33
  • Lexmark 342n | User's Guide - Page 34
    card stock one sheet at a time through the manual feeder. It must exit through the rear output slot. Individual postcard sizes, such as 4 x 6, are not supported. Lexmark recommends full-sized sheets of postcard stock designed for laser printers. Warning: Using unsupported media sizes may damage the
  • Lexmark 342n | User's Guide - Page 35
    Setting the paper type and size Using the control panel 1 Press Menu. 2 Press or repeatedly until PAPER SETUP appears on the top line of the display, and then press . 3 Press or repeatedly until Size/Type appears on the top line of the display, and then press . 4 Press or repeatedly until the paper
  • Lexmark 342n | User's Guide - Page 36
    , small items, or thin media (such as magazine clippings or carbonless paper) into the ADF. Place these items on the scanner glass. 2 Adjust the paper guides on the ADF against the edges of the paper. Note: If longer paper is used, extend the ADF paper
  • Lexmark 342n | User's Guide - Page 37
    Loading original documents on the scanner glass You can scan, copy, and fax photos, text documents, magazine articles, newspapers, and other publications. Note: Place postcards, 4 x 6 cards, small items, or thin media (such as magazine clippings or carbonless paper) on the scanner glass. 1 Open the
  • Lexmark 342n | User's Guide - Page 38
    is closed. This tray should be used for most jobs and is recommended for jobs requiring over 50 sheets of plain paper continuously. Note: If problems, such as excessive curl, occur when using the front output tray, try using the rear output slot. Rear paper exit You can use the rear
  • Lexmark 342n | User's Guide - Page 39
    Options, Setup, or Preferences. 4 Adjust the settings. 5 Click OK. 6 Click OK or Print. Printing an envelope 1 Load an envelope face-up in the manual feeder. Note: Make sure the envelope flap is face-down. 2 With a document open, click File Æ Print. 3 Click Properties, Options, Setup, or Preferences
  • Lexmark 342n | User's Guide - Page 40
    OK or Print. Printing transparencies 1 Load transparencies. Note: • If you are using the manual feeder, load one transparency at a time. • Make sure you use a transparency designed for laser printers. 2 With a document open, click File Æ Print. 3 Click Properties, Options, Setup, or Preferences
  • Lexmark 342n | User's Guide - Page 41
    4 From the Layout tab, select the number of pages per sheet from the Pages Per Sheet drop- down list. 5 Click OK. 6 Click OK or Print. Printing the last page first (reverse order) 1 Load paper. 2 With a document open, click File Æ Print. 3 Click Properties, Options, Setup, or Preferences. 4 From the
  • Lexmark 342n | User's Guide - Page 42
    6 Faxing You can load an original document into the ADF or on the scanner glass. ADF Scanner glass Use the ADF for multiple-page documents. Note: Do not load postcards, 4 x 6 cards, small items, or thin media (such as magazine clippings or carbonless paper) into the ADF. Place these items on the
  • Lexmark 342n | User's Guide - Page 43
    . 5 Press Start. 6 If prompted, press 1 (for yes) if you have more pages, or 2 (for no) if you have finished scanning the entire document. Sending a fax manually 1 Make sure the MFP is on. 2 Load an original document face-up into the ADF or face-down on the scanner glass. 3 From the control
  • Lexmark 342n | User's Guide - Page 44
    5 Enter a fax number, press Speed Dial 1, 2, 3, 4, or 5, or press Phone Book to select a number. Note: • If you do not have a Speed Dial list but want to create one, see Setting up shortcuts on page 47. • If you do not have a Phone Book list but want to create one, see Using the Phone Book on page
  • Lexmark 342n | User's Guide - Page 45
    6 Enter a fax number, and then press . 7 Using the numeric keypad, press 1 (for Yes) if you have another number, or 2 (for No) if you have entered the last number. 8 Enter the time you want to send the fax, and then press . Note: At the designated time, the fax numbers are dialed and the fax is sent
  • Lexmark 342n | User's Guide - Page 46
    using this feature when the fax and the telephone share a telephone line. Choose which incoming faxes to accept by setting the MFP to manual answering mode. 1 Deselect Auto Answer: a From the control panel, press Fax. b Press Menu. c Press or repeatedly until FAX ADVANCED appears, and then press
  • Lexmark 342n | User's Guide - Page 47
    8 Press . 9 Enter the number to which you want to forward the fax. 10 Press . Printing fax activity reports 1 From the control panel, press Fax. 2 Press Menu. 3 Press or repeatedly until REPORTS is selected. 4 Press . 5 Press or repeatedly until Fax Call log or Fax Job log is selected. 6 Press .
  • Lexmark 342n | User's Guide - Page 48
    information, see Entering characters on page 50. Note: The MFP does not support double-byte characters for names, such as Chinese, Japanese, or Korean. These buttons are automatically programmed when you program shortcuts 1-10. For instructions on how to add shortcuts to the Phone Book, see Setting
  • Lexmark 342n | User's Guide - Page 49
    Entering characters on page 50. to save. For more Note: • The name for the fax machine should not exceed 20 characters. • The MFP does not support double-byte characters for names, such as Chinese, Japanese, or Korean. You cannot enter a name using these languages. 9 Press Stop to return to the
  • Lexmark 342n | User's Guide - Page 50
    Entering characters To enter a name for a fax job or the station ID, use the alphanumeric keypad. Press the appropriate key repeatedly until the character you want to use appears on the display. Note: • To add a space, press . • To go back a space, press . Key Characters 1 1 @ 2 A B C a b c 2
  • Lexmark 342n | User's Guide - Page 51
    7 Copying You can load an original document into the ADF or on the scanner glass. ADF Scanner glass Use the ADF for multiple-page documents. Note: Do not load postcards, 4 x 6 cards, small items, or thin media (such as magazine clippings or carbonless paper) into the ADF. Place these items on
  • Lexmark 342n | User's Guide - Page 52
    2 Load the original document face-up into the ADF or face-down on the scanner glass. 3 From the control panel, press Copy. 4 Enter the number of copies you want to print. 5 Press Start. Collating copies If you make multiple copies of a document, you can choose to print each copy as a set (collated)
  • Lexmark 342n | User's Guide - Page 53
    8 Press Start. 9 If prompted, press 1 (for yes) if you have more pages, or 2 (for no) if you have finished copying the number of pages you want to print in Paper Saver mode. Enlarging or reducing an image 1 Load paper. 2 Load an original document face-up into the ADF or face-down on the scanner
  • Lexmark 342n | User's Guide - Page 54
    can send scanned images through the USB connection to your computer. In addition, using the X342n you can scan the document back to your computer over the network. You can load an original document into the ADF or on the scanner
  • Lexmark 342n | User's Guide - Page 55
    Scanning documents using the control panel (USB attach only) 1 Make sure: • The computer is on. • The computer is attached to the MFP. • The software has been loaded onto the computer. 2 Load an original document face-up into the ADF or face-down on the scanner glass. Note: Do not load postcards,
  • Lexmark 342n | User's Guide - Page 56
    automatically selects available applications for scanning. 1 Open QLINK: • Double-click the QLINK icon on the desktop. • Click Start Æ All Programs Æ Lexmark Æ Lexmark X34x Series Æ QLINK 2 Click New Application. 3 Click Browse, and browse to the folder where the application is stored. 4 Select the
  • Lexmark 342n | User's Guide - Page 57
    . 2 Load an original document face-up into the ADF or face-down on the scanner glass. 3 Click Start Æ Programs or All Programs Æ Lexmark Applications Æ Presto! PageManager. PageManager appears with the Scan Buttons dialog. 4 From the Scan Buttons dialog, click . Note: If the Scan Buttons dialog
  • Lexmark 342n | User's Guide - Page 58
    Lexmark X34x Series Æ QLINK. 2 Select the destination you want to scan to. 3 Click Edit. 4 Adjust the scan settings. 5 Click OK. Scanning over a network Note: Only available on the X342n scan button is pressed. 7 Click Submit. 8 Review the instructions on the Scan to PC screen. A shortcut number was
  • Lexmark 342n | User's Guide - Page 59
    c After you enter the shortcut number, the scanner will scan and send the document to the directory or application you specified. If you touch Profiles on the home screen, locate your shortcut on the list. 9 Return to your computer to view your file. Your output file is saved in the location you
  • Lexmark 342n | User's Guide - Page 60
    Orientation-Tells the MFP whether the original document is portrait or landscape and then changes the Sides and Binding settings to match the original document orientation. Darkness-Adjusts how light or dark your scanned documents will turn out. Resolution-Adjusts the output quality of your file.
  • Lexmark 342n | User's Guide - Page 61
    the MFP, and open the front cover. 1 2 2 To remove the toner cartridge: a Press the button on the print cartridge assembly. b Remove the toner cartridge using the handle. 1 2 To return the empty toner cartridge, see Recycling Lexmark products on page 70 for more information. Maintaining the MFP 61
  • Lexmark 342n | User's Guide - Page 62
    Installing a toner cartridge 1 If you are installing a new toner cartridge, remove the toner cartridge from the packaging, and gently shake four or five times to distribute the toner. 2 Gently slide the toner cartridge in until it locks into place. Installing a toner cartridge 62
  • Lexmark 342n | User's Guide - Page 63
    or if the error message on the display is 88 Toner Low. Note: If the error message reappears after redistributing the toner, replace the toner cartridge. For more information, see Removing a toner cartridge on page 61 and Installing a toner cartridge on page 62. 1 Press the access button on the left
  • Lexmark 342n | User's Guide - Page 64
    the print cartridge assembly. b Remove the toner cartridge using the handle. 1 2 3 Firmly shake the cartridge in all directions to distribute the toner. 4 Reinstall the cartridge, and close the front cover. Note: If print quality does not improve, replace the toner cartridge. Redistributing toner 64
  • Lexmark 342n | User's Guide - Page 65
    Replacing the photoconductor 1 Press the access button on the left side of the MFP, and open the front cover. 1 2 2 Pull on the handle to remove the print cartridge assembly. 3 Place the print cartridge assembly on a flat, clean surface. Replacing the photoconductor 65
  • Lexmark 342n | User's Guide - Page 66
    4 To remove the toner cartridge: a Press the button on the print cartridge assembly. b Remove the toner cartridge using the handle. 5 Unpack the photoconductor kit. 6 Install the toner cartridge into the new photoconductor. Note: The toner cartridge snaps into place when correctly installed. 7
  • Lexmark 342n | User's Guide - Page 67
    Cleaning the MFP To maintain print quality, follow these cleaning procedures each time the toner cartridge is replaced or if print quality problems occur. Warning: Do not put water directly on the MFP or use ammonia-based cleaners or volatile solvents, such as paint thinner, on the MFP.
  • Lexmark 342n | User's Guide - Page 68
    the fuser area to prevent burns. Warning: While cleaning the inside of the MFP, be careful not to touch the transfer roller located under the toner cartridge. Oil from your fingers can affect print quality. 1 Turn the MFP off, unplug the power cord, and then wait for the MFP to cool down
  • Lexmark 342n | User's Guide - Page 69
    4 With a dry, lint-free cloth, wipe away any dust and spilled toner from the print cartridge area. Warning: • To prevent damage to the print cartridge assembly, do not expose it to light for more than a few minutes. Cover it with a piece of paper, if necessary. • Do not touch the black
  • Lexmark 342n | User's Guide - Page 70
    toner cartridge (X342n) 6000 standard pages1 1 Declared yield value in accordance with ISO/IEC 19752. 2 Based on approximately 5% coverage. Recycling Lexmark products To return Lexmark products to Lexmark for recycling: 1 Visit our Web site: www.lexmark.com/recycle. 2 Follow the instructions
  • Lexmark 342n | User's Guide - Page 71
    10 Troubleshooting • Setup troubleshooting on page 72 • Jams and misfeeds troubleshooting on page 75 • Print and copy troubleshooting on page 84 • Print quality troubleshooting on page 85 • Scan troubleshooting on page 88 • Fax troubleshooting on page 89 • Error messages troubleshooting on page 91
  • Lexmark 342n | User's Guide - Page 72
    Setup troubleshooting Symptom Solution Incorrect language appears on the display. 1 Press Menu. Double-click the CD-ROM drive icon. 5 If necessary, double-click setup.exe. 6 Follow the instructions on the computer screen to install the software. Note: After installing the software, be sure to re-
  • Lexmark 342n | User's Guide - Page 73
    are using the correct cable, that it is securely connected, and the network options are properly configured. For more information, see Setting the network options (X342n only). Note: Connecting over a network is only available on the X342n. Setup troubleshooting 73
  • Lexmark 342n | User's Guide - Page 74
    reinstall the drivers software. If the problems persist, follow these steps: Note: Before reinstalling, shut down and restart the computer. 1 Disconnect the USB cable from the computer. 2 From the desktop, click Start Æ Programs Æ Lexmark Æ Lexmark Software Uninstall. 3 Follow the instructions on
  • Lexmark 342n | User's Guide - Page 75
    stop. Do not let too much paper stack up in the front output slot. Envelopes skew or fail to feed Insert a single envelope in the manual feeder, and make sure the guides are correctly. against both sides of the envelope. Jams and misfeeds troubleshooting 75
  • Lexmark 342n | User's Guide - Page 76
    Scanner Jam 291 Scanner Jam 292 Scanner Jam Location of jam MFP input sensor Between MFP input and exit sensors Paper exit sensor Tray 1 Tray 2 Manual Feeder ADF Go to... 200/201 Paper Jam on page 77 202 Paper Jam on page 80 241/242 Paper Jam on page 81 251
  • Lexmark 342n | User's Guide - Page 77
    MFP, and open the front cover. 1 2 2 Pull on the handle to remove the print cartridge assembly. Warning: Do not leave the print cartridge assembly exposed to direct light for an extended period of time. Extended light exposure can cause print quality problems. Jams and misfeeds troubleshooting 77
  • Lexmark 342n | User's Guide - Page 78
    3 Remove the jammed paper by gently pulling it straight out. 4 Reinsert the print cartridge assembly. Jams and misfeeds troubleshooting 78
  • Lexmark 342n | User's Guide - Page 79
    5 Close the front cover. 6 Press Start to resume printing. Note: If you receive a 200.20 paper jam at the start of a print job, verify that the media settings match the acutal media size. Jams and misfeeds troubleshooting 79
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    202 Paper Jam CAUTION: The fuser area is hot. Avoid contact with the fuser area to prevent burns. 1 Open the rear cover. 2 Remove the jammed paper by gently pulling it straight out. 3 Close the rear cover. 4 Press Start to resume printing. Jams and misfeeds troubleshooting 80
  • Lexmark 342n | User's Guide - Page 81
    when Tray 2 is installed. • Tray 2 is optional and may be purchased separately. 2 Remove the jammed paper by gently pulling it straight out. Jams and misfeeds troubleshooting 81
  • Lexmark 342n | User's Guide - Page 82
    size. 251 Paper Jam 1 Remove the jammed paper by gently pulling it straight out of the MFP. 2 Press Start to resume printing. Jams and misfeeds troubleshooting 82
  • Lexmark 342n | User's Guide - Page 83
    document jams, use the scanner glass rather than the ADF for thick, thin, or a mixed set of documents. 4 Press Start to resume. Jams and misfeeds troubleshooting 83
  • Lexmark 342n | User's Guide - Page 84
    Print and copy troubleshooting Problem MFP does not print or respond Lexmark X340/X340n/X342n icon. 3 Click Printer, and make sure no check mark appears next to Pause Printing. 4 Make sure a check mark appears next to Set As Default. Make sure the front cover is closed. Make sure the toner cartridge
  • Lexmark 342n | User's Guide - Page 85
    quality troubleshooting Problem Light or faded print AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc Toner specs AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc Print irregularities AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc Vertical lines AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc Solution You may be able to temporarily extend the toner
  • Lexmark 342n | User's Guide - Page 86
    . For more information, see Installing a toner cartridge on page 62. Make sure the paper guides in the tray are aligned with the edges of the paper. For more information, see Loading paper in the paper tray on page 28. Make sure the paper guides for the manual feeder are aligned with the edges of
  • Lexmark 342n | User's Guide - Page 87
    see Installing a toner cartridge on page 62. If replacing the toner cartridge does not correct the problem, replace the photoconductor. For more information, see Replacing the photoconductor on page 65. The MFP may need to be serviced. Call a service representative. Print quality troubleshooting 87
  • Lexmark 342n | User's Guide - Page 88
    troubleshooting on page 91. Make sure the MFP is set as the default printer and is not on hold or paused. 1 Click Start Æ Settings Æ Printers and Faxes or Printers. or Click Start Æ Control Panel Æ Printers and Other Hardware Æ Printers and Faxes. 2 Double-click the Lexmark X340/X340n/X342n drivers
  • Lexmark 342n | User's Guide - Page 89
    troubleshooting Problem Solution Cannot send or receive a fax Check the display. If there is an error message, see Error messages troubleshooting the jack. 4 If you still do not hear a dial tone, connect the printer to a different telephone jack. Place a test call to the telephone number to which
  • Lexmark 342n | User's Guide - Page 90
    the telephone number manually. MFP receives a blank fax Ask the sender to verify the original document was loaded correctly. Check the toner cartridge, and replace have been a problem with the quality of the telephone line connection. • Increase the fax scan resolution. Fax troubleshooting 90
  • Lexmark 342n | User's Guide - Page 91
    Error messages troubleshooting Problem Change Media Close Front Door Load Manual Load Media USB Not Connected QLINK Not Found Digital Line Detected No dial tone Line Busy No answer Fax failed Scanner Locked, Unlock Scanner 31 Defective Print Cartridge 32 Unsupported Print Cartridge 33 Change
  • Lexmark 342n | User's Guide - Page 92
    Problem Solution 34 Short paper Make sure toner, replace the toner cartridge. For more information, see Installing a toner cartridge on page 62. 200.xx Paper Jam See 200/201 Paper Jam on page 77. 201.xx Paper Jam 202.xx Paper Jam See 202 Paper Jam on page 80. Error messages troubleshooting
  • Lexmark 342n | User's Guide - Page 93
    Problem 241.xx Paper Jam 242.xx Paper Jam 251.xx Paper Jam 290 Scanner Jam 291 Scanner Jam 292 Scanner Jam 9**.xx Service Solution message reappears, call a Lexmark service representative. For authorized service representatives in your area, visit www.lexmark.com. Error messages troubleshooting 93
  • Lexmark 342n | User's Guide - Page 94
    information statement Part 15 The Lexmark X340 (7003-100), X340n (7003-x050), and X342n (7003-110) have been and used in accordance with the instructions, may cause harmful interference to radio should be directed to: Director of Lexmark Technology & Services Lexmark International, Inc. 740 West New
  • Lexmark 342n | User's Guide - Page 95
    service. If you experience trouble with this equipment, for repair or warranty information, contact Lexmark International, Inc. at www.Lexmark.com or your Lexmark AC power sources. This has been identified as a major nationwide problem. It is recommended that the customer install an appropriate AC
  • Lexmark 342n | User's Guide - Page 96
    Inc. dat dit product voldoet aan de essentiële eisen en aan de overige relevante bepalingen van richtlijn 1999/5/EG. Par la présente Lexmark International Inc. déclare que le produit est conforme aux exigences essentielles et aux autres dispositions pertinentes de la directive 1999/5/ CE Par la pr
  • Lexmark 342n | User's Guide - Page 97
    for use within certain voltage limits and on radio equipment andtelecommunications terminal equipment. The Official Declaration of Conformity may be viewed at www.lexmark.com/rtte. Compliance is indicated by the following CE marking: This product satisfies the Class B limits of EN 55022 and safety
  • Lexmark 342n | User's Guide - Page 98
    as a major nationwide problem. It is recommended for the Facsimile User Instructions. The grant of services. This equipment shall not be set up to make automatic calls to the Telecom's 111 Emergency Service within any 30 minute period for any single manual call initiation, and • The equipment shall
  • Lexmark 342n | User's Guide - Page 99
    type: 7003-xxx Mailing address Lexmark Deutschland GmbH Postfach 1560 63115 Dietzenbach Physical address Lexmark Deutschland GmbH Max-Planck-Straße 12 63128 Dietzenbach Phone: 0180 - 564 56 44 (Product Information) Phone: 01805 - 00 01 15 (Technical Support) E-mail: [email protected] Notices 99
  • Lexmark 342n | User's Guide - Page 100
    for a specified period of time, called the Power Saver Timeout. The factory default Power Saver Timeout is 30 minutes for the Lexmark X340. By using the printer configuration menus, the Power Saver Timeout can be modified between 1 minute and 240 minutes. Setting the Power Saver Timeout to a low
  • Lexmark 342n | User's Guide - Page 101
    of our products. If you have further questions about recycling options, visit the Lexmark Web site at www.lexmark.com for your local sales office phone number. Laser advisory label A laser during normal operation, user maintenance, or prescribed service condition. Hot surface notice Notices 101
  • Lexmark 342n | User's Guide - Page 102
    stock 34 cartridge error 91 cartridge, toner installing 62 ordering 70 recycling 70 redistributing toner 63 navigating 22 Copy Defaults menu 23 copy troubleshooting 84 copying collated copies 52 documents 51 Cartridge 91 Change Media 91 close front door 91 Defective Toner Cartridge 91 Digital Line
  • Lexmark 342n | User's Guide - Page 103
    92 Short Paper 92 Toner Low 92 Unsupported Toner Cartridge 91 USB Not Connected 91 error messages troubleshooting 91 F fax activity troubleshooting 75 K keypad, using 50 L labels 33 loading card stock 33 documents into the ADF 36 documents on the scanner glass 37 envelopes 33 labels 33 manual
  • Lexmark 342n | User's Guide - Page 104
    a fax automatically 45 manually 46 recycling Lexmark products 70 redistributing toner 63 reducing an image 53 removing software 74 toner cartridge 61 reports fax activity 47 Fax Call log 47 Fax Job log 47 menu 22 Phone Book 48 S safety information 2 Index scan troubleshooting 88 scanner glass
  • Lexmark 342n | User's Guide - Page 105
    error messages 91 fax 89 jams and misfeeds 75 print 84 scan 88 setup 72 U USB port 19 W Web site 8 Index 105
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www.lexmark.com
User’s Guide
January 2006
X340, X340n, X342n MFP