Lexmark C925 Lexmark Document Producer

Lexmark C925 Manual

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  • Lexmark C925 | Lexmark Document Producer - Page 1
    Document Producer 4.6.02 Administrator's Guide October 2011 www.lexmark.com
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    Lexmark Document Distributor system 6 System components ...6 Lexmark Management Console ...7 Supported printers...7 Installing Lexmark maintaining the system 37 Using Lexmark Management Console...37 Accessing Lexmark Management Console...37 Changing the administrator user name ...38 Changing the
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    the LDD system...45 Restarting the Lexmark Solutions Application Server 46 Uninstalling LDD printer, or software client license to an existing server 51 Re‑hosting licenses ...53 Viewing logs 54 Viewing installation logs...54 Viewing the server log...54 Troubleshooting 55 Solving problems
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    Contents 4 Notices...58 Edition notice...58 Index...62
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    can be printed, sent as an attachment to an e‑mail message, or saved to a file on the network. Lexmark Document Producer is used with a Lexmark Document Distributor (LDD) system. For more information, see the Lexmark Document Distributor Administrator's Guide, available at http://support.lexmark.com
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    or the Lexmark Document Server Port. The document capture and confirmation stages of a job occur at a client, and, in the case of printer clients, prompts may be presented to the user to collect Adminstration LMC LDD LDD Clients Group(s) Server(s) Device Group(s) Load Balancer Data Base
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    provides prompting capabilities, held jobs support, and security support for these printers with LDD. • On e-Task 2+ and e-Task 3 printers, the following access controls are supported: Remote Management, Create Profiles, and Firmware Updates. LDD supports basic security that requires authentication
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    or "W") models in Lexmark Management Console. Scanning functionality is not affected. 2 These printers may require additional memory to support eSF applications. 3 Supports Simplified Chinese prompting 4 Supports Traditional Chinese prompting 5 Supports Korean prompting 6 Supports Japanese prompting
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    • AuthenticationPrompt (requires a supported card reader) • BooleanPrompt • IntegerPrompt • ListPrompt • MessagePrompt • NumericPrompt • PasswordPrompt • StringPrompt 1 Single‑function printers do not support all prompts supported by multifunction printers. Lists of supported prompts are included
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    • C7922 • C9252 • C9502 Notes: • These printers support Simplified Chinese, Traditional Chinese, Korean, and Japanese prompting. • For more information about the latest device and firmware level support with LDD, see the Readme file. Supported prompts • ArrayPrompt • BooleanPrompt • IntegerPrompt
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    Installing Lexmark Document Server 2003 Standard Edition with SP2 (x86 and x64) Note: An x86-based system refers to a 32-bit operating system and an x64based system refers to for LMC installed on two 15000 RPM Serial‑Attached SCSI drives configured as a RAID 1 array with at least 80GB free
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    files can be used instead of external DNS. • Contact Lexmark Professional Services for support of other network systems. • The database must have e‑Task printers used with the system. IP address if: - It is installed on a cluster. - Any e‑Task printers are used with the system. - Any printers used
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    based system refers to a 64-bit operating system. • Enterprise Editions and Enterprise x64 Editions of Windows Server support an active/passive or active/active clustered print server with the Lexmark Document Server Printer Port. • 32-bit Enterprise Editions of Windows Server support Citrix Services
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    communication using XML protocol UDP Device discovery, policy updates, Lexmark Secure Transport (LST) encrypted data TCP Device discovery, policy updates, LST authentication and negotiation TCP Printing, policy updates UDP Device discovery, NPA protocol UDP communications TCP NPA
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    license files. • If your Lexmark reseller manages your licenses, then drive. • Before installing the LDD load balancer, the appropriate licenses must be activated. Activation associates the server license, each printer The host ID is the physical address (MAC address) of the network adapter in the
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    license for your LDD server system: a Select the line for the product Lexmark Document Distributor (LDD) Server, and then click Activate. b In the first Host ID field, enter the host ID determined in step 3. c In the Fulfill Count field, type 1. d Click Generate. e Click Save To File, and then save
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    for using LDD with your printers: a Select the line for the product Lexmark Document Distributor (LDD) MFP License, and then click Activate. b In the first Host ID field, type the host ID determined in step 3. c In the Fulfill Count field, type the number of printers associated with the server you
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    : a Select the line for the product Lexmark Document Distributor (LDD) EFVP License, and then click Activate. b In the first Host ID field, type the host ID determined in step 3. c In the Fulfill Count field, type the number of e‑forms virtual printers associated with the server. d Click Generate
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    system is used for Document Producer installations. Configuration types for enterprise systems When installing an enterprise system, Lexmark Document Distributor can be installed using the following hardware configurations: Configuration Description Advantages 1‑N Database (DB) and load
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    Installing Lexmark Document Distributor 20 Configuration Description 1‑1‑N Database (DB) and load balancer (LB) on separate computers, server on one or more additional computers Server(s) LB Advantages Further
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    Installing Lexmark Document the administrator password. You can also change the administrator user name. 5 Temporarily set servers online to test function can be achieved only by using separate physical servers. System sizing guidelines There are two main factors for determining the number of
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    Determine the system‑wide hourly job rate: (300 printers) x (100 daily jobs/printer) / (8 hours/day) = 3750 jobs/hour Typical • Some image processing • Printing Heavy • Extensive image processing • Bar more information, see the Lexmark Document Distributor SDK Guide. Concurrency Each server that
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    settings as needed. • Scripts-These are user configuration scripts for adding users. Users are added to access and manage LDD : 1 From the LDD installation package, run Setup.exe. 2 From the Lexmark Solutions installation window, click Install Enterprise System > Install Database. 3 Click Agree
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    load balancer, or contact Lexmark Professional Services to assist in modifying that requires authentication, then you must supply authentication before specifying the license location. To example, \\myserver\myshare \), and then type the user name and password when prompted. • During installation,
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    set up using Microsoft Windows Server Clustering Services. • Make sure to set up and then click Run as administrator. c If the User Account Control dialog appears, then confirm that you want package, run Setup.exe. 2 From the Lexmark Solutions installation window, click Install Enterprise System
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    the load balancer, or contact Lexmark Professional Services to assist in modifying your that requires authentication, then you must supply authentication before specifying the license location. , \\myserver\myshare\), and then type the user name and password when prompted. • During installation
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    Programs > Accessories. 2 Right-click Command prompt, and then click Run as administrator. 3 If the User Account Control dialog appears, then confirm that you want to start the command prompt as an administrator, , and then click OK. The configured cluster contains the necessary Lexmark services.
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    must uninstall and then reinstall the load balancer, or contact Lexmark Professional Services to assist in modifying your current installation. For more information about a GSS IP address only if all the printers in the LDD system are e ‑Task 2 or later. GSS is not supported in e ‑Task and earlier
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    Installing Lexmark Document Distributor 29 11 Click Finish. 12 Allow the installation to complete, and then click Done. After all servers are installed, log on to LMC, then change the administrator password, and then set the servers online.
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    by solutions will stop those solutions from working correctly. Creating forms printers A forms printer is a virtual printer in the LDD system where print queues on other computers can send data files for forms merge. The forms printer can print, e‑mail, or save the results, or run a script using the
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    copies to print for each print job that is processed by the forms printer. 3 Select the settings for duplex, paper type, paper size, and orientation. 4 Select the appropriate printer type for your output printer: Printer type Description Printer support Relative speed Lexmark PCL Sends
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    of Lexmark Document Producer 32 Printer type Description Printer support Lexmark printer with PDF support Lexmark printer with PDF and page formatting support Sends jobs using unformatted PDF Specific models data and PJL commands Sends jobs using formatted PDF data Specific models
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    server in the system. For more information, see "Creating input queues for forms printers" on page 32. 4 Right‑click the newly created print queue, and then click Properties. 5 Click the Ports tab. 6 Select Enable printer pooling. 7 Add a port for each additional server in the system. 8 Make sure
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    for each output printer. Select netprint as the destination mode for each destination. b Use OM Plus Dynamic Class Maintenance to create a these settings as necessary: a Set printer to the name of the print queue. For example: printer=my Local Queue or printer=\\myServer\my Remote Queue b Set numJobs
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    Administration of Lexmark Document Producer 35 Using directives in merge data data conditions within the specified system (Only one formset will be used. formset is used for the print job.) #!DEFAULT_FIELD_MAP=name!# Specifies the name of the field The field map specified in the Anywhere;
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    Administration of Lexmark Document Producer 36 Directive Effect Overrides Valid location #!DEFAULT_FORM_NAMES= (1, directive is found Note: You can save up to 255 characters for the page print profile file name. Page activation conditions in the formset Anywhere; valid once per page
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    Using Lexmark Management Console Accessing Lexmark Management . • It may take several minutes to start all services after the LDD system boots. If LMC cannot be manually by visiting the Adobe Web site. 2 Enter the administrator user name and password, and then click Login. Notes: • The default user
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    cn, sn, uid, or sAMAccountName. 6 In the User Search Base field, type the relative distinguished name where a subtree search for a user should begin in the directory, such as ou=Employees. 7 Do the following to filter the search to users in specific groups: a In the Group Search Filter field, type
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    The object class is groupOfNames . - The correct password is supplied for the user. 8 Select an authentication method: • If the LDAP server you have chosen to use a user name and password, then you should check the user name and password. 10 In the Search Base field, type the distinguished name
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    group privileges are combined. Privileges can be modified for LDAP users only. The default administrator has access to all tabs and tasks is allowed to access and perform. When assigning privileges, you can select specific tasks under each tab. 4 Click Save Privileges to save settings. Finding
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    on the System tab. Understanding the status bar The status bar appears on all tabs and shows the number of licenses, discovered printers, unlicensed printers, missing printers, and printers known to be out‑of‑policy, as well as the overall system status. The message bar above the status bar also
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    and print jobs initiated using a printer or software client. Additionally, a log is available showing any messages reported by jobs, such as printers applied filter, click Reset Filter, and then click Refresh. Note: You can also view jobs and logs for specific solutions or printers through the Jobs
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    Move Down. • To return all columns to view in the default order, click Reset. 5 Click OK to save your changes, or click Cancel to keep the can view version numbers for all LDD components, which may help you to troubleshoot problems and make sure all components are up to date. 1 Click the System
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    user name and password, or viewing the overall job schedule, use the System tab in Lexmark online, offline, or has a communication problem. A yellow exclamation mark icon appears services used with existing solutions must be installed manually. If the new server is left without the same services
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    press Enter or Type update‑addr.bat ‑ip to use the IP address of the local computer, and then press Enter. 3 The desktop shortcut must be changed to the new address manually: a On the desktop of the computer where the components are installed, right click the Lexmark Management Console (LMC) icon
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    Server service, any solution‑related file in the \Lexmark \Solutions\apps\wf-ldss\ or \Lexmark\Solutions\apps\wf-ldss\solutions folders, such as a property file for a solution, is reverted to the version stored with the solution package as it was initially installed or upgraded, and any manual
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    make sure no applications are using the shared drive where LDD components are installed. b In the originally installed. c Stop the cluster service on standby nodes. Wait for confirmation Start. b Click Programs or All Programs. c Click Lexmark > Solutions Software Uninstall. Note: If a database or
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    Services tab. 2 Select Email from the Services list. 3 Select Parameters from the Tasks list. 4 Type the password and user which is the physical address (MAC address) of a network adapter adapter connected to the same network as your printers, then do following: 1 Click , or Lexmark Licensing Portal.
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    , click Complete. Upgrading the license of an existing server Note: Back up your current license files before updating with new files. 1 Open the Lexmark Licensing portal at http://software.lexmark.com. 2 Type the entitlement ID you received when you purchased your license, and then click Login
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    system 50 4 Select the line for the product Lexmark Document Distributor (LDD) Server License that indicates one or server. For more information, see "Finding the host ID" on page 48. 6 In the Fulfill Count field, type 1, and then click Generate. 7 Click Save To File, and then save the file using
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    where you saved them. Adding an MFP, e‑forms virtual printer, or software client license to an existing server Note: Back up your current license files before updating with new files. 1 Open the Lexmark Licensing portal at http://software.lexmark.com. 2 Type the entitlement ID you received when you
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    ID field. For more information, see "Finding the host ID" on page 48. 6 Type the number of printers, virtual printers, or software clients associated with the current server in the Fulfill Count field. 7 Click Generate. 8 Click Save To File, and then save the file using a descriptive file name, such
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    the load balancer is transferred to a new computer, then printers are moved to a the Fulfill Count field. 7 Click Rehost. The new license is shown. If you are re‑hosting only some printer licenses, and a second time for all printer licenses. 10 Launch Lexmark Management Console for the new system
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    is recorded in the file lsas.log in the folder Lexmark\Solutions\tomcat \logs where the server is installed. Open the file in a text editor to view the log. The default message severity for recording is warn. When troubleshooting a problem, the message priority can be changed to debug to capture
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    Troubleshooting 55 Troubleshooting Solving problems with LMC The browser displays a 5yy error when accessing LMC When services are starting on the LDD system or the system is under a heavy processing load, your browser may display a 5yy error, such as "500 Internal Server Error" or "503 Service
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    Troubleshooting ActiveX controls to run, then you must upgrade manually by visiting the Adobe Web site. An user belongs. For more information, see "Assigning privileges to groups" on page 39. Solving server problems see "Adding an MFP, e‑forms virtual printer, or software client license to an existing
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    Troubleshooting 57 One or more servers cannot be set offline From the Windows Services control panel, make sure the Lexmark Solutions Apache Agent service is running. Error in importing a license Try one or more of the following: • Make sure the correct address is used for the database and load
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    in conjunction with other products, programs, or services, except those expressly designated by the manufacturer, are the user's responsibility. For Lexmark technical support, visit support.lexmark.com. For information on supplies and downloads, visit www.lexmark.com. If you don't have access to
  • Lexmark C925 | Lexmark Document Producer - Page 59
    /or other materials provided with the distribution. 3 The end-user documentation included with the redistribution, if any, must include the DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED
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    Works" shall mean any work, whether in Source or Object form, that is based on (or derived from) the Work and for which the editorial revisions, annotations, have made, use, offer to sell, sell, import, and otherwise transfer the Work, where such license applies only to those patent claims licensable
  • Lexmark C925 | Lexmark Document Producer - Page 61
    to use the trade names, trademarks, service marks, or product names of the charge a fee for, acceptance of support, warranty, indemnity, or other of purpose be included on the same "printed page" as the copyright notice for specific language governing permissions and limitations under the License.
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    Lexmark Management Console 37 accessing LMC troubleshooting 55 activating LDD licenses 15 activation conditions overriding 35 adding an e‑forms virtual printer authentication changing the administrator password 38 changing the administrator user name 38 enabling LDAP server authentication for LMC 38
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    setting online or offline 44 troubleshooting 57 upgrading licenses 49 viewing and changing status 44 servers cannot be set offline 57 servers cannot be set online 56 services configuring connection to an SMTP server 48 setting server status 44 single‑function printers supported by LDD 7 SMTP server
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    with other software 13 sizing guidelines 21 system sizing guidelines 21 system status Home tab 41 System tab changing the administrator user name 38 viewing and changing server status 44 T test jobs sending 34 troubleshooting 500 Internal Server Error 55 503 Service Unavailable 55 browser displays
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Document Producer 4.6.02
Administrator's Guide
October 2011
www.lexmark.com