Lexmark E250DN User's Guide
Lexmark E250DN - Govt Laser 30PPM Special Build Mono Taa Manual
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- Lexmark E250DN | User's Guide - Page 1
E250d and E250dn User's Guide June 2006 www.lexmark.com Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. © 2006 Lexmark International, Inc. All rights reserved. 740 West New Circle Road Lexington, - Lexmark E250DN | User's Guide - Page 2
described in the operating instructions, to a professional service person. • This product is designed, tested, and approved to meet strict global safety standards with the use of specific Lexmark components. The safety features of some parts may not always be obvious. Lexmark is not responsible for - Lexmark E250DN | User's Guide - Page 3
of the control panel ...7 Understanding the control panel lights ...8 Primary codes ...11 Secondary errors ...22 Chapter 3: Understanding the printer configuration menus 37 Printing the Printer Settings Configuration sheet 37 Configuration menus overview ...38 Network menu ...38 Parallel menu - Lexmark E250DN | User's Guide - Page 4
supplies ...78 Checking the toner and photoconductor levels 78 Ordering a maintenance kit ...78 Recognizing the control panel light sequences 79 Changing the toner cartridge ...80 Changing the photoconductor kit ...82 Recycling Lexmark products ...84 Chapter 9: Troubleshooting 85 General problems - Lexmark E250DN | User's Guide - Page 5
1 Printer overview 1 150-sheet output bin 2 250-sheet tray 3 250-sheet drawer or 550-sheet drawer (optional) 4 Manual feeder 5 Front door 6 Control panel 7 Paper support 5 - Lexmark E250DN | User's Guide - Page 6
Printer overview 1 Rear exit 5 USB connect 2 Power button 6 Parallel connect 3 Power connect 7 Ethernet connect 4 Dust cover (not available for some models) 6 - Lexmark E250DN | User's Guide - Page 7
as a light. 1 Error 2 Paper Jam 3 Load Paper 4 Toner Low / Replace PC Kit 5 Ready 6 Cancel button 7 Continue button Following a common error light sequence: • Press and release Continue to resume printing. • Press and release Continue twice quickly to display a secondary error code. • Press - Lexmark E250DN | User's Guide - Page 8
for more information on what it means. Common light sequences = On = Blinking = Slow blink Empty = Off Printer Condition Ready / Power Saver Page Continue 11 Error Toner Low / Replace PC Kit Load Paper Paper Jam Ready Busy 11 Hex Trace Ready 12 Waiting 12 Flushing / Resolution 13 - Lexmark E250DN | User's Guide - Page 9
Complex page Page Continue 14 Error Toner Low / Replace PC Kit Load Paper Paper Jam Ready Cancel job/ Reset printer 15 Load print media 15 Load manual feeder 16 Toner low 16 Toner cartridge region 17 mismatch Photoconductor kit life 17 warning Replace photoconductor 18 (printer hard - Lexmark E250DN | User's Guide - Page 10
Off Printer Condition Page Network interface errors 19 / Host interface disabled Continue Error Toner Low / Replace PC Kit Load Paper Paper Jam Ready Service error 19 Printer error* 20 Paper jam printer error* 20 Short paper 21 Output bin full 21 *See Secondary error codes on page25 - Lexmark E250DN | User's Guide - Page 11
job. - Press and hold Cancel to reset the printer. • Printing a directory, a font list, menu settings pages, or Print Quality Test Pages: - Wait for the pages to print. The Busy message is displayed as the pages print. The Ready light is on when printing stops. - Press and release Cancel to - Lexmark E250DN | User's Guide - Page 12
, and Hex Trace is active. What you can do: • Advanced users can use Hex Trace to help troubleshoot printing problems. After resolving the problem, turn off the printer to exit Hex Trace. • Press and hold Cancel to reset the printer. Waiting Light sequence: • Continue-On • Ready-On What this - Lexmark E250DN | User's Guide - Page 13
the control panel lights Flushing / Resolution reduced Light sequence: • Ready-Blinking • Error-Blinking What this light sequence means: • The printer is flushing corrupted print data. • The printer is processing data or printing pages, but the resolution of a page in the current print job is - Lexmark E250DN | User's Guide - Page 14
.) • Press and release Cancel to cancel the print job. • Press Cancel to reset the printer. Complex page Light sequence: • Continue-On • Error-On What this light sequence means: The page may not print correctly because the print information on the page is too complex (that is, too large for - Lexmark E250DN | User's Guide - Page 15
the control panel lights Cancel job / Reset printer Light sequence: • Continue-On • Ready-On • Toner Low/Replace PC Kit-On • Load Paper-On • Paper Jam-On • Error-On What this light sequence means: • The current print job is canceled. • The printer is resetting to the user default settings. Any - Lexmark E250DN | User's Guide - Page 16
Press Continue to resume printing. • Press and hold Cancel to reset the printer. Toner low Light sequence: • Continue-On • Toner Low/Replace PC Kit-On What this light sequence means: The printer is ready to receive and process data. In addition, the toner in the toner cartridge is getting low - Lexmark E250DN | User's Guide - Page 17
: Remove the toner cartridge, and install a new toner cartridge that matches the region of the printer (see What supplies do I need and how do I order them? on page76). Photoconductor kit life warning Light sequence: • Continue-On • Toner Low/Replace PC Kit-Blinking What this light sequence means - Lexmark E250DN | User's Guide - Page 18
PC Kit-Blinking • Error-Blinking What this light sequence means: The photoconductor kit is full and must be replaced. The printer will not print any more pages until the photoconductor kit is replaced. What you can do: • Press and release Continue to print a photoconductor kit instruction page - Lexmark E250DN | User's Guide - Page 19
The current print job may not print correctly.) Service error Light sequence: • Continue-Blinking • Ready-Blinking • Toner Low/Replace PC Kit-Blinking • Load Paper-Blinking • Paper Jam-Blinking • Error-Blinking What this light sequence means: The printer has a service error and printing has stopped - Lexmark E250DN | User's Guide - Page 20
On • Paper Jam-On What this light sequence means: The printer has a paper jam. What you can do: • Press Continue twice quickly to see the secondary error code. See Secondary error codes on page25 for more information. • Press Continue to resume printing once all the jammed pages are cleared - Lexmark E250DN | User's Guide - Page 21
light sequence and continue printing. • Press Cancel to cancel the print job. Output bin full Light sequence: • Load Paper-Blinking What this light sequence means: The output bin is full. What you can do: • Remove printed pages from the output bin. • Press Continue to clear the error code - Lexmark E250DN | User's Guide - Page 22
Printer Condition Paper jam at the input sensor* Page Continue 26 Error Toner Low / Replace PC Kit Load Paper Paper Jam Ready Paper jam in the manual 26 feeder Paper jam between the 26 input and exit sensor Paper jams at the exit 26 sensor Paper jam in the 250- 27 sheet tray Paper jam in - Lexmark E250DN | User's Guide - Page 23
Understanding the control panel lights Secondary light sequences (continued) = On = Blinking = Slow blink Empty = Off Printer Condition Paper jam (duplex unsupported size) Page Continue 28 Error Toner Low / Replace PC Kit Load Paper Paper Jam Ready Complex page 29 Insufficient collation - Lexmark E250DN | User's Guide - Page 24
panel lights Secondary light sequences (continued) = On = Blinking = Slow blink Empty = Off Printer Condition Invalid engine code Page Continue 34 Error Toner Low / Replace PC Kit Load Paper Paper Jam Ready Invalid network code 34 Toner cartridge region 34 mismatch Change toner cartridge - Lexmark E250DN | User's Guide - Page 25
error codes mean and what you can do to clear them. Paper jam at the input sensor Light sequence: • Continue-On • Ready-On • Paper Jam-On What this light sequence means: A paper jam has occurred at the input sensor, which can be either after the print media leaves the tray and enters the printer - Lexmark E250DN | User's Guide - Page 26
• Paper Jam-On What this light sequence means: A paper jam has occurred in the manual feeder. What you can do: Clear the paper jam. See Clearing jams on page56 for more information. Paper jams between the input and exit sensors Light sequence: • Continue-On • Toner Low/Replace PC Kit-On • Paper Jam - Lexmark E250DN | User's Guide - Page 27
the control panel lights Paper jam in the 250-sheet tray Light sequence: • Continue-On • Toner Low/Replace PC Kit-On • Load Paper-On • Paper Jam-On What this light sequence means: A paper jam has occurred in the 250-sheet tray. What you can do: Clear the paper jam. See Clearing jams on page56 for - Lexmark E250DN | User's Guide - Page 28
the paper jam. See Clearing jams on page56 for more information. Paper jam (duplex - unsupported size) Light sequence: • Continue-On • Paper Jam-On • Ready-Blinking • Load Paper-Blinking What this light sequence means: A paper jam has occurred in the duplex unit due to an unsupported print media - Lexmark E250DN | User's Guide - Page 29
Complex page Light sequence: • Continue-On • Ready-On • Error-On What this light sequence means: The page may not print correctly because the print information on the page is too complex (that is, too large for the printer memory). What you can do: • Press Continue to clear the error code and - Lexmark E250DN | User's Guide - Page 30
print job. Reduce the complexity of the page by reducing the amount of text or graphics on the page and deleting unnecessary downloaded fonts or macros. - Install additional printer memory (see Adding a memory card on page72). Network interface errors Light sequence: • Continue-On • Paper Jam - Lexmark E250DN | User's Guide - Page 31
error Light sequence: • Continue-On • Toner Low/Replace PC Kit-Blinking • Error-On What this light sequence means: The printer has received a request for a font (PPDS) which is not installed. What you can do: • Press and release Cancel to cancel the print job. • Press and hold Cancel to reset - Lexmark E250DN | User's Guide - Page 32
do: • Press Continue to clear the code and continue printing. (The previous print job may not print correctly.) Host interface disabled Light sequence: • Continue-On • Load Paper-Blinking • Paper Jam-Blinking • Error-On What this light sequence means: The printer USB or parallel port has been - Lexmark E250DN | User's Guide - Page 33
on the page and deleting unnecessary downloaded fonts or macros. - Install additional printer memory (see Adding a memory card on page72). Short paper Light sequence: • Continue-On • Ready-On • Load Paper-On • Error-On What this light sequence means: The paper length is too short to print the - Lexmark E250DN | User's Guide - Page 34
valid. What you can do: Download valid network code to the internal print server. Toner cartridge region mismatch Light sequence: • Toner Low/Replace PC Kit-On • Load Paper-Blinking • Error-On What this light sequence means: The geographic region of the printer does not match the geographic region - Lexmark E250DN | User's Guide - Page 35
life, or replace the toner cartridge with a valid toner cartridge. • Replace the toner cartridge. (See Changing the toner cartridge on page80 for help. • Turn the printer back on. Missing / Defective toner cartridge Light sequence: • Toner Low/Replace PC Kit-On • Paper Jam-On • Error-On What - Lexmark E250DN | User's Guide - Page 36
the control panel lights Unsupported toner cartridge Light sequence: • Toner Low/Replace PC Kit-On • Load Paper-On • Error-On What this light sequence means: The toner cartridge is not supported by your printer. What you can do: • Press and release Continue to clear the light sequence and - Lexmark E250DN | User's Guide - Page 37
the printer configuration menus Printing the Printer Settings Configuration sheet To help resolve printing problems or to change printer configuration settings, advanced users can print the Printer Settings Configuration sheet for instructions on advancing through the configuration menus - Lexmark E250DN | User's Guide - Page 38
menus overview Configuration menus overview Menus are represented by Continue , Ready , Toner Low/Replace PC Kit , and Load Paper light sequences. Menu items and their settings are indicated by Paper Jam and Error light sequences. • Press and release Cancel to advance through menus - Lexmark E250DN | User's Guide - Page 39
the Macintosh operating system. This setting often causes Windows print jobs to fail. • Auto*-The printer processes print jobs from computers using either Windows or Macintosh operating systems. Setup menu Use the Setup menu to configure how the printer formats the end of a line depending on the - Lexmark E250DN | User's Guide - Page 40
and also disables its hi-speed capabilities. • Auto* Utilities menu Use the Utilities menu to troubleshoot printer problems. Setting Reset Factory Defaults Reset Maint Cnt Reset Photoconductor Counter Hex Trace Print Quality Test Pages * Factory default Use this setting to Values Return your - Lexmark E250DN | User's Guide - Page 41
, statement Manual feeder A4, A5, A6 (grain long only), JISB5, letter, legal, executive, folio, statement, Universal‡ 7¾, 9, 10, DL, C5, B5 Types Weight Capacity* (sheets) Plain paper, bond, letterhead, transparencies, paper labels (singlesided only) 60-90g/m2 (16-24lb) • 250 paper • 50 - Lexmark E250DN | User's Guide - Page 42
in the printer? Where can print media be loaded in the printer? Your printer has two standard paper sources: a 250-sheet tray and a single-sheet manual feeder. Use the 250-sheet tray for most print jobs. Use the manual feeder for a single piece of paper, transparency, envelope, paper label, card - Lexmark E250DN | User's Guide - Page 43
for some models) Selecting print media Selecting the appropriate paper or other print media reduces printing problems. The following sections contain guidelines for choosing the correct print media for the printer: • Paper • Transparencies • Envelopes • Labels • Card stock Paper To ensure the best - Lexmark E250DN | User's Guide - Page 44
, causing jams. Paper heavier than 90 g/m2 (24 lb) should be fed through the manual feeder. The duplex unit only supports certain sizes and types of print media. Only A4-, letter-, legal- and folio-size paper can be used for duplex printing. The printer does not support duplex printing on any - Lexmark E250DN | User's Guide - Page 45
with a high degree of stability resulting in fewer paper feeding problems and better print quality. Paper containing fibers such as cotton possesses characteristics that can result in degraded paper handling. Recycled paper Lexmark supports US executive order 13101 which strongly encourages the use - Lexmark E250DN | User's Guide - Page 46
Lexmark laser printer transparencies: part number 70X7240 for letter-size transparencies; part number 12A5010 for A4-size transparencies. • To prevent print-quality problems are considering, check with the envelope supplier. • Adjust the paper guides to fit the width of the envelope. • Load only one - Lexmark E250DN | User's Guide - Page 47
and supplies Storing paper Use the following guidelines to avoid paper feeding problems and uneven print quality: • Store paper in an environment where the temperature is approximately 21°C (70°F) and the relative humidity is 40%. • Store cartons of paper on a pallet or shelf rather than directly on - Lexmark E250DN | User's Guide - Page 48
trays snugly into the printer after loading them. • Make sure paper guides are positioned before loading the paper or specialty media. • Do not remove trays while a job is printing. Wait for a Load Paper page15) before removing the tray. light sequence (see Load print media on • Before loading - Lexmark E250DN | User's Guide - Page 49
-sheet tray Loading the 250-sheet tray Follow these instructions to load paper in the 250-sheet tray. 1 Remove the 250-sheet tray. maximum paper fill indicator maximum paper fill indicator Note: To load legal- or folio-size paper, extend the length of the tray. See Extending the tray for legal- or - Lexmark E250DN | User's Guide - Page 50
Loading the 250-sheet tray 3 Adjust the rear paper guide for the print media size you will be loading. Note: There should be a slight gap between the rear paper guide and the paper stack. 4 Insert the paper stack with the print side facing down. Note: Make sure the paper stack is laying flat in the - Lexmark E250DN | User's Guide - Page 51
Loading the 250-sheet tray 5 Adjust the side paper guides to fit lightly against the paper stack. 6 Insert the 250-sheet paper tray. 51 - Lexmark E250DN | User's Guide - Page 52
Loading the 250-sheet tray 7 Extend the paper support on the output bin. Extending the tray for legal- or folio-size paper To load legal- or folio-size paper, extend the tray. You may also attach a dust cover (if available on your printer model) on the back of the printer to protect the tray while - Lexmark E250DN | User's Guide - Page 53
Loading the 250-sheet tray Attaching the dust cover The dust cover helps protect the tray from the environment. It also keeps the tray from being knocked out of position while it is extended. Attach the dust cover to the back of the printer by aligning the tabs on the cover to the - Lexmark E250DN | User's Guide - Page 54
your driver CD, or see Using the Local Printer Settings Utility on page75. For information on acceptable print media to use in the manual feeder, see Selecting print media on page43. Using only the specified print media helps prevent paper jams and print-quality problems. To load the manual feeder - Lexmark E250DN | User's Guide - Page 55
single-sheet rear exit provides a straight-through paper path to help reduce curling and potential jams. This is especially useful for specialty media, print media comes out the rear exit. When closed, all media is sent to the output bin on top of the printer. Note: If you print a multiple-page - Lexmark E250DN | User's Guide - Page 56
jam light sequence. See Secondary error codes on page25 for more information. We recommend clearing the entire paper path when a paper jam occurs. 1 Remove all paper from the 150-sheet output bin. 2 If you are feeding paper from the 250-sheet tray, remove the tray. 3 Remove the jammed pages - Lexmark E250DN | User's Guide - Page 57
Clearing jams 4 With the tray removed, press down on the green duplex flap to remove the jammed pages from the duplex area. 5 Install the 250-sheet paper tray. 57 - Lexmark E250DN | User's Guide - Page 58
Clearing jams 6 Open the front door, and remove the print cartridge assembly. 7 Lift the green flap at the front of the printer, and remove the jammed pages from behind the flap. CAUTION:The fuser or fuser area may be hot. 58 - Lexmark E250DN | User's Guide - Page 59
the rear exit door, and remove the jammed pages. 9 After you have cleared the jammed pages, reinstall the print cartridge assembly, and securely close all the printer doors. 10 Press Continue to resume printing. Note: Jam recovery is set to Auto by default. When jam recovery is set to Auto, the - Lexmark E250DN | User's Guide - Page 60
Click OK on the Print window to send the job to print. The printer displays the Load Manual Feeder light sequence. 8 Place a sheet of the selected print media, print side facing up, at the center of the manual feeder, but only to the point where its leading edge can contact the paper guides. • Hold - Lexmark E250DN | User's Guide - Page 61
print job 9 Adjust the paper guides to the print media width. 10 Hold both sides of the print media close to the manual feeder, and push it into the printer until it automatically engages. There is a brief pause between the time the printer engages the print media and when it feeds into the printer - Lexmark E250DN | User's Guide - Page 62
250-sheet tray or the optional drawer to print a duplex job. Note: The duplex unit only supports certain sizes and types of print media. Only A4, letter, legal and folio size paper can be used for duplex printing. The printer does not support duplex printing on any other type of print media. Page - Lexmark E250DN | User's Guide - Page 63
software application, select File à Print. 2 Click Properties (or Options, Printer, or Setup, depending on the application) to view the printer driver settings. 3 From the Page Layout tab, select 2-sided printing. 4 Select either Long Edge or Short Edge. 5 Select 2-sided printing. 6 Click the Paper - Lexmark E250DN | User's Guide - Page 64
, or Setup, depending on the application) to view the printer driver settings. 3 From the Page Layout tab, select the number of images per sheet (from the Multipage printing section) and the orientation you would like the paper to have. The positioning depends on the number of images and whether - Lexmark E250DN | User's Guide - Page 65
used. 1 From the computer software application, select File à Print. 2 Click Properties (or Options, Printer, or Setup, depending on the application) to view the printer driver settings. 3 From the Page Layout tab, click More Page Layout Options. 4 Click Booklet. If your print job is large, you may - Lexmark E250DN | User's Guide - Page 66
printer displays the Load Manual Feeder light sequence (see Manually feeding a print jobon page60 ). 1 From the computer software application, select File à Print. 2 Click Properties (or Options, Printer, or Setup, depending on the application) to view the printer driver settings. 3 Click the Paper - Lexmark E250DN | User's Guide - Page 67
a watermark 1 From the computer software application, select File à Print. 2 Click Properties (or Options, Printer, or Setup, depending on the application) to view the printer driver settings. 3 Click the Other Options tab. 4 Click Watermark. 5 Select which pages receive the watermark. 6 Select the - Lexmark E250DN | User's Guide - Page 68
a computer running Mac OS 9 When you send a job to print, the printer icon for your selected printer appears on the desktop. 1 Double-click the printer icon on your desktop. A list of print jobs appears in the printer window. 2 Select the print job you want to cancel. 3 Click the trash can button - Lexmark E250DN | User's Guide - Page 69
6 Installing options Accessing the system board To install memory, you must access the printer system board. CAUTION: Turn the printer off, and unplug the power cord from the wall outlet before continuing. 1 Remove the 250-sheet tray. 69 - Lexmark E250DN | User's Guide - Page 70
Accessing the system board 2 Press the button on the left side of the printer to release and lower the front door. 3 Open the rear exit door. 70 - Lexmark E250DN | User's Guide - Page 71
Accessing the system board 4 Press the two detents on the front right side of the machine, and swing the side door back. 5 Loosen the four screws on the cover, but do not remove them completely. 6 Slide the cover to the left until the screws fit into the keyholes on the cover. 7 Remove the cover and - Lexmark E250DN | User's Guide - Page 72
. The printer can support up to 64MB of additional memory (for a total of 96MB). CAUTION: If you are installing a memory card after setting up the printer, turn the printer off, and unplug the power cord from the wall outlet before continuing. Memory options designed for other Lexmark printers may - Lexmark E250DN | User's Guide - Page 73
under Software tasks on page74. After you have installed a printer driver, return here to complete these instructions. 1 Click Start à Settings à Printers. 2 Select the printer icon. 3 Click File à Properties. 4 Click the Install Options tab. 5 Add the appropriate options to your configuration - Lexmark E250DN | User's Guide - Page 74
installed is correctly listed under "Printer Information." - Verify that the paper trays are configured for the sizes and types of paper you loaded. Printing a test page from the computer 1 Click Start à Settings à Printers. 2 Select your printer. 3 Click File à Properties. 4 Click Print Test Page - Lexmark E250DN | User's Guide - Page 75
Utility from the computer software application, select Start à All Programs à Lexmark à Local Printer Settings Utility. If you selected the Custom install path from your drivers CD, you must go back to your drivers CD and click View Documentation for instructions on installing and using the Local - Lexmark E250DN | User's Guide - Page 76
www.lexmark.com, or contact the place where you bought your printer. The recommended supplies specifically designed for the printer are: Part number Description Average cartridge yield* World Wide E250X22G Photoconductor kit For the USA and Canada1 E250A21A Toner Cartridge E250A11A Return - Lexmark E250DN | User's Guide - Page 77
supplies lowers printing costs. • When printing drafts, conserve toner by changing the Toner Darkness setting in your printer driver. The settings range from 1 (very light) to 10 (very dark), with 8 being the default. Setting the Toner Darkness to 1 conserves the most toner. • Reduce paper - Lexmark E250DN | User's Guide - Page 78
the photoconductor kit has been replaced, and the counter has been reset, normal printer operation resumes. For more information, see the instruction sheet that came with your photoconductor kit. Ordering a maintenance kit Scheduled maintenance is required after 120,000 pages have been printed. To - Lexmark E250DN | User's Guide - Page 79
Empty = Off Printer Condition Toner low Page 16 Continue Error Toner Low / Replace PC Kit Load Paper Paper Jam Ready Photoconductor kit 17 life warning Replace 18 photoconductor (printer hard stop)* * If the control panel lights display this sequence, the printer will not print any more - Lexmark E250DN | User's Guide - Page 80
Changing the toner cartridge Changing the toner cartridge 1 Turn the printer off. 2 Press the button on the left side of the printer to release and lower the front door. 3 Remove the toner cartridge. a Press the release button on the base of the print cartridge assembly. b Grasp the handle, pulling - Lexmark E250DN | User's Guide - Page 81
the old toner cartridge back to Lexmark for recycling. See Changing the photoconductor kit on page82 for more information. 5 Firmly shake the toner cartridge in all directions to distribute the toner. 6 Install the new toner cartridge by aligning the white rollers on the toner cartridge with the - Lexmark E250DN | User's Guide - Page 82
kit Changing the photoconductor kit Warning: When replacing a photoconductor kit, do not leave the new photoconductor kit exposed to direct light for an extended period of time. Extended light exposure can cause print quality problems. 1 Turn the printer off. 2 Remove the print cartridge - Lexmark E250DN | User's Guide - Page 83
the button on the base of the print cartridge assembly. b Grasp the toner cartridge handle, and pull up and out. 4 Unpack the new photoconductor kit. 5 Install the toner cartridge into the new print cartridge assembly by aligning the white rollers on the toner cartridge with the white arrows on the - Lexmark E250DN | User's Guide - Page 84
and pushing the print cartridge assembly in as far as it will go. 7 Close the front door. 8 Turn the printer back on. 9 Reset the photoconductor counter (see the instruction sheet that shipped with the new photoconductor kit). Note: Print your printer menu settings pages. Printing the menu settings - Lexmark E250DN | User's Guide - Page 85
Close the front door. 6 Press Cancel. 7 Press Continue until the control panel cycles through all the lights. The Load Paper, Toner Low / Replace PC Kit, Ready and Continue lights appear. 8 Release the Continue button. 9 Turn the printer off and back on. Factory defaults have been reset. The paper - Lexmark E250DN | User's Guide - Page 86
Utilityon page 85). Paper stacks poorly in the Extend the paper support on the output bin. output bin. Lexmark Status Messenger Utility Note: This application is not available with Windows NT or Windows 2000. The Lexmark Status Messenger informs you when there are errors requiring printer - Lexmark E250DN | User's Guide - Page 87
blink while the page is being formatted and printed. The Continue and Error lights appear. 9 Follow the instructions on the printed page. 10 Turn the printer off to exit the menus. Print quality problems Many print quality problems can be solved by replacing a supply or maintenance item that has - Lexmark E250DN | User's Guide - Page 88
to an appropriate weight for the print media being used. • Replace the fuser*. • Select a different Toner Darkness† setting from the printer driver before sending the job to print. • Replace the toner cartridge. *To replace the fuser, call a service technician. †This setting can be changed using - Lexmark E250DN | User's Guide - Page 89
• Move the manual feeder guides so the correct position for the paper that they lightly touch the sides of size loaded in the feeder. the print media. Blank pages The toner cartridge is defective, empty, or improperly installed. *To replace the fuser, call a service technician. †This setting - Lexmark E250DN | User's Guide - Page 90
Print quality problems Symptom Cause Solution Solid black pages Print media curls badly once it prints and exits to the output bin • The toner cartridge is defective. • The printer requires servicing. The Paper Weight setting is wrong for the type of print media being used. *To replace the - Lexmark E250DN | User's Guide - Page 91
Print quality problems Cleaning the printhead lens Some print quality problems can be solved by cleaning the printhead lens. 1 Turn the printer off. 2 Press the button on the left side of the printer to release and lower the front door. 3 Remove the print cartridge assembly by pulling on the toner - Lexmark E250DN | User's Guide - Page 92
in damage to the printhead lens. 6 Install the print cartridge assembly into the printer by aligning the arrows on the guides of the print cartridge assembly with the arrows on the tracks in the printer and pushing the print cartridge assembly in as far as it will go. 7 Close the front door. 8 Turn - Lexmark E250DN | User's Guide - Page 93
part number1021231 for parallel attach or 1021294 for USB attach. Use of a substitute cable not properly shielded and grounded may result in a violation of FCC regulations. Any questions regarding this compliance information statement should be directed to: Director of Lexmark Technology & Services - Lexmark E250DN | User's Guide - Page 94
with the requirements of the directives has been signed by the Director of Manufacturing and Technic al Support, Lexmark International, S.A., Boigny, device (such as a voltage stabilizer or UPS device) to the printer power supply. Your warranty may not cover damages caused by power surges. Nominal - Lexmark E250DN | User's Guide - Page 95
Sleep / Power Saver Mode inaudible Product energy consumption The following table documents the power consumption characteristics of the product Mode Ready Printing Sleep / Power Saver Description The product is on, but idle. The product is generating hard-copy output from electronic inputs. The - Lexmark E250DN | User's Guide - Page 96
770-795 nanometers. The laser system and printer are designed so there is never any human access to laser radiation above a Class I level during normal operation, user maintenance, or prescribed service condition. Statement of Limited Warranty for Lexmark E250d and E250dn Lexmark International, Inc - Lexmark E250DN | User's Guide - Page 97
or use inconsistent with Lexmark user's guides, manuals, instructions or guidance • Unsuitable physical or operating environment • Maintenance by anyone other than Lexmark or a Lexmark authorized servicer • Operation of a product beyond the limit of its duty cycle • Use of printing media outside of - Lexmark E250DN | User's Guide - Page 98
This limitation of remedies also applies to claims against any Suppliers and Remarketers of Lexmark. Lexmark's and its Suppliers' and Remarketers' limitations of remedies are not cumulative. Such other rights that vary from state to state. Statement of Limited Warranty for Lexmark E250d and E250dn 98 - Lexmark E250DN | User's Guide - Page 99
Saver 11 Replace photoconductor kit 18 Resetting printer 15 Restoring factory defaults 15 secondary error codes 25 Service error 19 Toner low 16, 35, 36 Waiting 12 lights 8 D duplex 62 dust cover (optional) 53 E electronic emission statement 93 emission statement 93 envelopes 46 Error light 13, 14 - Lexmark E250DN | User's Guide - Page 100
) 40 Printer Settings Configuration sheet printing 37 printhead lens, cleaning 91 printing booklets 65 duplex 62 letterhead 66 multi-page (N-up) 64 overlays 66 watermarks 66 problems print quality 87 Protocol (Parallel menu) 39 R rear exit 55 recycling supplies 84 Replace photoconductor kit light 18 - Lexmark E250DN | User's Guide - Page 101
engine code 34 Memory full 33 Paper jam in the 250-sheet tray 27 Paper jam in the manual feeder 26 Paper jams as a printed job exits the tray 26 Paper jams as it exits the tray into the printer 26 PPDS font error 31 Short paper 33 service error lights 19 Setup menu 39 storing paper 47 supplies 47
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www.lexmark.com
User’s Guide
June 2006
Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc.,
registered in the United States and/or other countries.
© 2006 Lexmark International, Inc. All rights reserved.
740 West New Circle Road
Lexington, Kentucky 40550
E250d and E250dn