Lexmark MC2640 Users Guide PDF

Lexmark MC2640 Manual

Lexmark MC2640 manual content summary:

  • Lexmark MC2640 | Users Guide PDF - Page 1
    CX421, CX522, CX622, CX625, MC2325, MC2425, MC2535, MC2640, XC2235, XC4240 MFPs User's Guide December 2018 Machine type(s): 7529 Models: 081, 230, 238, 436, 486, 496, 636, 638, 686, 698, 836, 838, 898 www.lexmark.com
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    printer...10 Selecting a location for the printer...12 Printer configurations...13 Attaching cables...14 Using the control panel 16 Lexmark CX421, MC2325, and MC2425 MFPs 16 Lexmark CX522, CX622, MC2535, MC2640, and XC2235 MFPs 17 Lexmark ...24 Using Customer Support...24 Managing bookmarks...24
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    paper settings...30 Loading trays...30 Loading the multipurpose feeder...32 Loading the manual feeder...34 Linking trays...34 Paper support 36 Supported paper sizes...36 Supported paper types...38 Supported paper weights...39 Printing...41 Printing from a computer...41 Printing from a mobile device
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    the e‑mail function...50 Configuring e‑mail settings...50 Sending an e-mail...51 Creating an e-mail shortcut...51 Faxing...52 Setting up the printer to fax...52 Using the automatic document feeder and scanner glass 58 Sending a fax...59 Scheduling a fax...59 Creating a fax destination shortcut...60
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    ...125 Security...136 Reports...144 Help...145 Troubleshooting...145 Printing the Menu Settings Page...146 Securing the printer 147 Locating the security slot...147 Erasing printer memory...147 Erasing printer hard disk memory...147 Encrypting the printer hard disk...148 Restoring factory default
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    door C...190 Troubleshooting 192 Network connection problems...192 Hardware options problems...194 Issues with supplies...195 Paper feed problems...197 Printing problems...200 Color quality problems...226 Faxing problems...229 Scanning problems...232 Contacting customer support...236 Upgrading and
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    can be easily overloaded by a laser printer and may result in a risk of fire, property damage, or poor printer performance. CAUTION-POTENTIAL INJURY: Only a Lexmark Inline Surge Protector that is properly connected between the printer and the power cord provided with the printer may be used with this
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    the power cord regularly for signs of such problems. Remove the power cord from the electrical printer and any options at the same time. • Always use the handholds on the printer to lift it. • Any cart used to move the printer must have a surface able to support the full footprint of the printer
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    , turn off the printer and unplug the power cord from the electrical outlet before accessing areas marked with this symbol. CAUTION-POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or performance of procedures other than those specified in the User's Guide may result in
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    maintaining the printer • Troubleshooting and solving problems Information on setting up and configuring the accessibility features of your printer Help using the printer software Find it here See the setup documentation that came with the printer or go to http://support.lexmark.com. Information
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    Learning about the printer 11 What are you looking for? The latest supplemental information, updates, and customer support: • Documentation • Driver downloads • Live chat support • E‑mail support • Voice support Find it here Go to http://support.lexmark.com. Note: Select your country or region,
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    meets the latest revision of the ASHRAE 62 standard or the CEN Technical Committee 156 standard. • Provide a flat, sturdy, and stable surface. • Keep the printer: - Clean, dry, and free of dust - Away from stray staples and paper clips - Away from the direct airflow of air conditioners, heaters, or
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    HAZARD: Installing one or more options on your printer or MFP may require a caster base, furniture, or other feature to prevent instability causing possible injury. For more information on supported configurations, see www.lexmark.com/multifunctionprinters. CAUTION-TIPPING HAZARD: To reduce the
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    available only in some printer models. 8 Manual feeder 9 Control panel Note: The appearance may vary depending on your printer model. Attaching cables when connecting this product to the public switched telephone network. For users in Australia, the cord must be approved by the Australian
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    , or VoIP adapter, or any other adapter that allows you to access the telephone line to send and receive faxes. 2 Power cord socket Connect the printer to a properly grounded electrical outlet. 3 USB port Attach a keyboard or any compatible option. Note: This port is available only in some
  • Lexmark MC2640 | Users Guide PDF - Page 16
    Using the control panel 16 Using the control panel Lexmark CX421, MC2325, and MC2425 MFPs Use the To 1 Display View printing options, printer status, and error messages. 2 Select button • Select a menu option. • Save the changes in a setting. 3 Arrow buttons • Scroll through the menus or
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    Using the control panel 17 Lexmark CX522, CX622, MC2535, MC2640, and XC2235 MFPs Use the To 1 Display • View the printer messages and supply status. • Set up and operate the printer. 2 Home button Go to the home screen. 3 Numeric keypad Enter numbers or symbols in an input field. 4 Power
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    the control panel 18 Lexmark CX625 and XC4240 MFPs Use the To 1 Display • View the printer messages and supply status. • Set up and operate the printer. 2 Home button Go to the home screen. 3 Power button • Turn on or turn off the printer. Note: To turn off the printer, press and hold the
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    Using the control panel 19 Indicator light Red Power button light Off Solid amber Blinking amber Printer status The printer requires user intervention. Printer status The printer is off, ready, or processing data. The printer is in Sleep mode. The printer is in Hibernate mode.
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    up and using the home screen applications 20 Setting up and using the home screen applications Note: These applications are supported only in some printer models. Using the home screen Note: Your home screen may vary depending on your home screen customization settings, administrative setup
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    Change the language on the display. Customizing the home screen 1 Open a web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123
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    ash drive after the slide show starts, but the images are not stored in the printer. If the slide show stops, then insert the flash drive again to view make sure that the scan resolution does not exceed 200 dpi for color and 400 dpi for black and white. • When scanning multiple cards, make sure
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    a Cloud Connector profile We recommend logging in to the printer before you create a profile. To enable a login method, see the Embedded Web Server ‑ Security Admin Guide. 1 From the home screen, touch Cloud Connector. 2 Select a cloud service provider. 3 Touch Create a Profile or . 4 Type a unique pro
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    the user quota. 4 Apply the changes. Note: For information on how to configure the application and its security settings, see the Device Quotas Administrator's Guide. Using QR Code Generator You may need administrative rights to access the application. 1 Open a Web browser, and then type the printer
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    SMB. To limit access to the bookmark, enter a PIN. Note: The application supports the following file types: PDF, JPEG, TIFF, and HTML-based web pages. Other file types such as DOCX and XLXS are supported in some printer models. 4 Click Save. Note: To manage bookmarks, click Bookmark Setup. Creating
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    contacts to the group. 4 Apply the changes. Editing contacts or groups 1 Open a web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123
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    edit the information. 4 Apply the changes. Deleting contacts or groups 1 Open a web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123
  • Lexmark MC2640 | Users Guide PDF - Page 28
    up and using the accessibility features Notes: • These features are supported only in some printer models. • For more information on the accessibility features of your printer model, see the Accessibility Guide at http://support.lexmark.com. Activating Voice Guidance From the control panel 1 Press
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    Setting up and using the accessibility features 29 Gesture Swipe down then left Swipe up then down Function • Cancel a job. • Go back to the previous setting. • Exit the screen that appears without changing any setting or value. Repeat a spoken prompt. Enabling Magnification mode 1 From the
  • Lexmark MC2640 | Users Guide PDF - Page 30
    figuration > Paper Size/Type > select a paper source For non-touch-screen printer models, press 2 Set the paper size and type. to navigate through the Note: To avoid paper jams, do not remove trays while the printer is busy. 2 Adjust the guides to match the size of the paper that you are loading.
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    , fan, and align the paper edges before loading. 4 Load the paper stack with the printable side faceup, and then make sure that the side guides fit snugly against the paper. Notes: • Load letterhead faceup with the header toward the front of the tray for one‑sided printing. • Load letterhead facedown
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    the control panel to match the paper loaded. Loading the multipurpose feeder 1 Open the multipurpose feeder. Note: The multipurpose feeder is available only in some printer models. 2 Adjust the guide to match the size of the paper that you are loading.
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    . • Load letterhead with the printable side faceup and the top edge entering the printer last for two‑sided printing. • Load envelopes with the flap side up and against the right side of the paper guide. Warning-Potential Damage: Do not use envelopes with stamps, clasps, snaps, windows, coated
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    flap side up and against the right side of the paper guide. 3 Feed the paper until its leading edge gets pulled in. Warning-Potential Damage: To avoid paper jams, do not force paper into the manual feeder. Linking trays 1 Open a web browser, and then type the printer IP address in the address field.
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    Loading paper and specialty media 35 Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as ed paper type. To avoid printing issues, match the paper type setting in the printer with the paper loaded in the tray.
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    supports different paper sizes, types, and weights. Paper size and dimension Standard 250‑sheet tray Manual feeder x 13.4 in.) 1 Load this paper size into tray 1 and the manual feeder with the long edge entering the printer first. 2 Load this paper size into tray 2, tray 3, and the multipurpose
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    Paper support 37 Paper size and dimension Standard 250‑sheet tray Manual feeder Optional 650‑sheet x 8.9 in.) X X X 1 Load this paper size into tray 1 and the manual feeder with the long edge entering the printer first. 2 Load this paper size into tray 2, tray 3, and the multipurpose feeder
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    X X X 1 Load this paper size into tray 1 and the manual feeder with the long edge entering the printer first. 2 Load this paper size into tray 2, tray 3, and the size is specified by the software application. Supported paper types Notes: • Your printer model may have a 650‑sheet duo tray, which
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    stock Envelopes Paper labels Vinyl labels Standard 250‑sheet tray Manual feeder Optional 650‑sheet duo tray 550‑sheet tray Multipurpose feeder Optional 550‑sheet tray Two‑sided printing X X X X X Supported paper weights Notes: • Your printer model may have a 650‑sheet duo tray, which
  • Lexmark MC2640 | Users Guide PDF - Page 40
    Paper support 40 Paper type and weight Standard 250‑sheet tray Manual feeder Optional 650‑sheet duo tray 550‑sheet in more humid environments. 2 Labels and other specialty media are supported for occasional use and must be tested for acceptability. 3 Paper labels up to 105 g/m2 (28
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    supported Lexmark printer. 1 Open the document, and then send or share the document to Lexmark Mobile Print. Note: Some third‑party applications may not support print directly to any Mopria‑certified printer. Note: Before printing, make sure that the Mopria Print Service is enabled. 1 From the home
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    allows you to print directly from Apple devices to an AirPrint‑certified printer. Notes: • This application is supported only in some Apple devices. • This application is supported only in some printer models. 1 From the home screen of your mobile device, launch a compatible application. 2 Select
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    and 32GB) • SanDisk Cruzer (16GB and 32GB) • PNY Attache (16GB and 32GB) Notes: - The printer supports high‑speed USB flash drives with full‑speed standard. - USB flash drives must support the File Allocation Table (FAT) system. File types Documents • PDF (version 1.7 or earlier) • XPS • Microsoft
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    entered. Note: When the limit is reached, the print jobs for that user name are deleted. Confidential Job Expiration Set the expiration time for Note: Confidential held jobs are stored in the printer until they are released or deleted manually. Repeat Job Expiration Set the expiration time for a
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    print job is confidential, then assign a user name and a four‑digit PIN. 4 Click OK or Print. 5 From the printer home screen, release the print job. • le 1 From the home screen, touch Cloud Connector. 2 Select a cloud service provider, and then select a profile. Note: For more information on creating
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    Printing 46 Printing a directory list From the control panel, navigate to: Settings > Reports > Print > Print Directory For non-touch-screen printer models, press to navigate through the settings.
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    to align the leading edge before loading. • Make sure to adjust the ADF guides to match the width of the paper that you are loading. • Use Copy > Settings > Content > Content Type > Photo For non-touch-screen printer models, press to navigate through the settings. 3 From the Content Source menu,
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    the ADF tray or on the scanner glass. 2 From the control panel, navigate to: Copy > Settings > Scale > specify a scale value For non-touch-screen printer models, press to navigate through the settings. Note: Changing the size of the original document or output after setting Scale restores the scale
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    the ADF tray or on the scanner glass. 2 From the control panel, navigate to: Copy > Settings > Pages Per Side For non-touch-screen printer models, press 3 Adjust the settings. 4 Copy the document. to navigate through the settings. Creating a copy shortcut Note: You may need administrative rights
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    to align the leading edge before loading. • Make sure to adjust the ADF guides to match the width of the paper that you are loading. • Use the 1 Open a web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address on the home screen. The IP address
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    into the ADF tray or on the scanner glass. 2 From the control panel, select E-mail, and then enter the needed information. For non‑touch‑screen printer models, press #, and then enter the shortcut number using the keypad. Note: You can also enter the recipient using the address book. 3 If necessary
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    fax function is enabled and not fully set up, then the indicator light may blink red. Warning-Potential Damage: Do not touch cables or the printer in the area shown while actively sending or receiving a fax. Setting up the fax function 1 From the control panel, navigate to: Settings > Device
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    For users in Australia, the cord must be approved by the Australian Communications and Media Authority. Setup 1: Printer is printer. 2 Connect the other end of the cable to an active analog wall jack. Notes: • You can set the printer to receive faxes automatically (Auto Answer On) or manually
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    is sharing the line with an answering machine Note: If you subscribe to a distinctive ring service, then make sure that you set the correct ring pattern for the printer. Otherwise, the printer does not receive faxes even if you have set it to receive faxes automatically. Connected to different
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    connecting this product to the public switched telephone network. For users in Australia, the cord must be approved by the Australian printer. Do not remove the adapter plug from the telephone port of the printer if you are connecting to a serial or cascaded telephone system. Part name Lexmark
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    a non‑RJ11 wall jack 1 Connect one end of the telephone cable to the line port of the printer. 2 Connect the other end of the cable to the RJ11 adapter, and then connect the adapter to the wall jack. 3 If you want to connect
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    port of the printer. 2 Connect the other end of the cable to the RJ11 adapter, and then connect the adapter to an N port. 3 If you want to connect a telephone and answering machine to the same wall jack, then connect the devices as shown. Connecting to a distinctive ring service A distinctive ring
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    figure For non-touch-screen printer models, press to navigate through the settings. 2 From the Time Zone menu, select (UTC+user) Custom. 3 Configure the sure to align the leading edge before loading. • Make sure to adjust the ADF guides to match the width of the paper that you are loading. • Use the
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    . 4 Fax the document. Using the computer Note: Make sure that the Universal Fax driver is installed. For Windows users 1 From the document that you are trying to fax, open the Print dialog. 2 Select the printer, and then click Properties, Preferences, Options, or Setup. 3 Click Fax > Enable fax, and
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    Note: You may need administrative rights to view the fax logs. 1 Open a web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123
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    . Forwarding a fax 1 From the control panel, navigate to: Settings > Fax > Analog Fax Setup > Fax Receive Settings > Admin Controls For non-touch-screen printer models, press to navigate through the settings. 2 In the Fax Forwarding menu, select Print and Forward or Forward, and then configure the
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    to align the leading edge before loading. • Make sure to adjust the ADF guides to match the width of the paper that you are loading. • Use panel, select FTP, and then enter the needed information. For non‑touch‑screen printer models, press #, and then enter the shortcut number using the keypad. 3
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    Drive screen does not appear, then select USB Drive on the control panel. 4 Scan the document. Warning-Potential Damage: To avoid loss of data or printer malfunction, do not touch the flash drive or the printer in the area shown while actively printing, reading, or writing from the memory device.
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    navigate to: Scan Profiles > Scan to Computer For non-touch-screen printer models, press to navigate through the settings. 3 Select the scan profile glass. 2 From the home screen, touch Cloud Connector. 3 Select a cloud service provider, and then select a profile. Note: For more information on creating
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    printer menus Menu map Device Print Paper Copy Fax E‑mail FTP USB Drive Network/Ports Security Reports • Preferences • Remote Operator Panel • Notifications • Power Management • Information Sent to Lexmark LDAP Settings • Mobile Services Management • Miscellaneous • Shortcuts • Fax • Network
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    Understanding the printer menus 66 Help Troubleshooting • Print All Guides • Color Quality Guide • Connection Guide • Copy Guide • E‑mail Guide • Fax Guide Print Quality Test Pages • Information Guide • Media Guide • Moving Guide • Print Quality Guide • Scan Guide • Supplies Guide Cleaning the
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    models. Audio Feedback Volume 1-10 (5*) Adjust the volume of the printer speakers. Notes: • Changes to the volume are applied after the current user session ends. • This menu item appears only in some printer models. Screen Timeout 10-300 (60*) Set the idle time in seconds before the display
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    the alarm sounds when the printer requires user intervention. Note: This menu item appears only in some printer models. Supplies Show Supply Estimates times that the alarm sounds when the toner cartridge is low. Note: This menu item appears only in some printer models. E‑mail Alerts Setup E‑mail
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    SMTP Gateway Type the server IP address or host name of your secondary or backup SMTP server. Note: This menu item appears only in some printer models. E‑mail Alerts Setup E‑mail Setup Secondary SMTP Gateway Port 1-65535 (25*) Enter the server port number of your secondary or backup SMTP server
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    to the SMTP server. Note: This menu item appears only in some printer models. E‑mail Alerts Setup E‑mail Setup Device Userid Specify the user ID to connect to the SMTP server. Note: This menu item appears only in some printer models. E‑mail Alerts Setup E‑mail Setup Device Password Specify the
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    Menu item Description Error Prevention Auto Continue Off On* (5 seconds) Let the printer continue processing or printing a job automatically after clearing certain printer conditions that require user intervention. Error Prevention Auto Reboot Auto Reboot Reboot when idle Reboot always* Reboot
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    with display off* Allow printing with the display turned off. Timeouts Sleep Mode 1-120 minutes (15*) Set the idle time before the printer begins operating in Sleep mode. Timeouts Hibernate Timeout Disabled 1 hour 2 hours 3 hours 6 hours 1 day 2 days 3 days* 1 week 2 weeks 1 month Set the time
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    and Page Usage (Anonymous) Device Performance (Anonymous) Device Interaction (Anonymous) None of the Above Send printer usage and performance information to Lexmark. Note: Information Send Time and User Information ‑ Level appear only when you select any of the settings in Information Sent to
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    to improve its compatibility with a personal computer. Note: This menu item appears only in some printer models. USB Scan to Local On* Off Set whether the USB device driver enumerates as a USB Simple device (single interface) or as a USB Composite device (multiple interfaces). Note: An asterisk
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    Manual Paper Set the paper source that the user fills when a prompt to load paper or envelope appears. Notes: • The multipurpose feeder is available only in some printer for the amount of color coverage on the printed page. Printer Emulations PPDS Emulation Off* On Set the printer to recognize and
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    guration Fax Low Power Support Disable Sleep Permit Sleep Auto* Set fax to enter Sleep mode whenever the printer determines that it should Print color content in grayscale. Print Configuration Color Trapping Off 1 2* 3 4 5 Enhance the printed output to compensate for misregistration in the printer.
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    copy jobs. Device Operations Clear Custom Status Erase user‑defined strings for the Default or Alternate custom color adjustment Fewer color adjustment Normal* Better color accuracy Best color accuracy Set the printer to put down the correct amount of toner to maintain color consistency. Toner
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    * Enable the Lexmark Embedded Solutions (LES) applications. Notes: • This menu item is available only in some printer models. • printer margins may need to be reset. Scanner Configuration Scanner Manual Registration Front ADF Registration Rear ADF Registration Flatbed Registration Manually
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    Erase Memory Last Sanitized Hard Disk Last Sanitized Out of Service Erase Sanitize all information on nonvolatile memory Sanitize all information on hard disk Erase all printer and network settings Description Show information on when the printer memory or hard disk was last sanitized. Note: Hard
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    files to a flash drive. Export Compressed Logs to USB2 Export compressed log files to a flash drive. Send Logs Cancel Send Send diagnostic information to Lexmark. 1 In some printer models, this menu item can be configured only from the Embedded Web Server. 2 This menu item appears only in some
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    Note: An asterisk (*) next to a value indicates the factory default setting. Setup Menu item Description Printer Language PCL Emulation PS Emulation* Set the printer language. Note: Setting a printer language default does not prevent a software program from sending print jobs that use another
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    printer waits for user intervention before it holds jobs that require unavailable resources and continues to print other jobs in the print queue. Note: This menu item appears only when a printer hard disk is installed. Printer Usage Max Speed Max Yield* Determine how the color . Toner Darkness
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    Black ‑5 to 5 (0*) Reset Defaults Adjust the amount of toner that is used for each color. Color Correction Off Auto* Manual Color Correction Content Modify the color settings used to print documents. Notes: • Off sets the printer to receive the color correction from the software. • Auto sets the
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    that you select the Display‑True‑Black color table. • This menu item appears only in the Embedded Web Server. Note: An asterisk (*) next to a value indicates the factory default setting. Job Accounting Note: This menu appears only when a printer hard disk is installed. Menu item Description
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    responds when disk usage reaches the maximum limit (100MB). URL to Post Log Specify where the printer posts job accounting logs. E‑mail Address to Send Logs Specify the e‑mail address to which the printer sends job accounting logs. Log File Prefix Specify the prefix for the log file name. Note
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    Description Print PS Error Off* On Print a page that describes the PostScript® error. Note: When an error occurs, processing of the job stops, the printer prints an error message, and the rest of the print job is flushed. Minimum Line Width 1-30 (2*) Set the minimum stroke width. Notes: • Jobs
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    feed after a carriage return control command. Tray Renumber Assign MP Feeder Assign Tray [x] Assign Manual Paper Assign Manual Envelope Configure the printer to work with a different print driver or custom application that uses a different set of source assignments to request a given paper source
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    assigned for each paper source. Tray Renumber Restore Defaults Restore the tray renumber values to their factory defaults. Print Timeout Off On* [90] Set the printer to end a print job after it has been idle for the specified amount of time in seconds. Note: An asterisk (*) next to a value
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    Paper Manual Envelope Specify the paper size or paper type loaded in each paper source. Substitute Size Off Statement/A5 Letter/A4 All Listed* Set the printer to substitute a specified paper size if the requested size is not loaded in any paper source. Notes: • Off prompts the user to load the
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    of the universal paper. Feed Direction Short Edge* Long Edge Set the printer to pick paper from the short edge or long edge direction. Note: Edge appears only when the longest edge is shorter than the maximum width supported. Note: An asterisk (*) next to a value indicates the factory default
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    printer menus 91 Media Types Menu item Plain Card Stock Recycled Glossy Labels Vinyl Labels Bond Envelope Letterhead Preprinted Colored the content of the original document. Content Source Black and White Laser Color Laser* Inkjet Photo/Film Magazine Newspaper Press Other Improve the output
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    the printer menus 92 Menu item Description Separator Sheets None* Between Copies Between Jobs Between Pages Specify whether to insert blank separator sheets when printing. Separator Sheet Source Tray [x] (1*) Multipurpose Feeder Specify the paper source for the separator sheet. Color Off
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    Color Balance ‑4 to 4 (0*) Color Dropout None* Red Green Blue Description Adjust the amount of toner being used in each color. Specify which color 0-255 (128*) Auto Color Detect Color Sensitivity 1-9 (5*) Area Sensitivity 1-9 (5*) Set the amount of color that the printer detects from the original
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    Understanding the printer menus 94 Menu item Description Contrast Best for Content* 0 1 2 3 4 5 amount of background visible on a scanned image. Note: If you want to remove the background color from the original document, then set Background Detection to Content-based. If you want to remove
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    Number Identify your fax number. Fax ID Fax Name Fax Number* Notify fax recipients of your fax name or fax number. Enable Manual Fax Off* On Set the printer to fax manually. Notes: • This menu item does not appear if Fax Transport is set to T.38 or G711. • This menu item requires a line
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    Transport is set to T.38. Enable Extension in Use Support Off On* Determine whether a telephone line is used by another device such as another phone on the same line. Notes: • This menu item is monitored continuously after turning on the printer. • This menu item does not appear if Fax Transport
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    * Color Laser Inkjet Photo/Film Magazine Newspaper Press Other Improve the output result based on the source of the original document. Darkness ‑4 to 4 (0*) Adjust the darkness of the scanned image. Behind a PABX Off* On Set the printer to dial a fax number without waiting to recognize the dial
  • Lexmark MC2640 | Users Guide PDF - Page 98
    printer menus 98 Advanced Imaging Menu item Description Color Balance ‑4 to 4 (0*) Color Dropout None* Red Green Blue Adjust the amount of toner used for each color. Specify which color to drop during scanning, and adjust the dropout setting for that color the background color from the
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    transmission process that are caused by telephone line noise and poor signal strength. Enable Fax Scans Off On* Fax documents that are scanned at the printer. Driver to Fax Off On* Allow the print driver to send fax. Allow Save as Shortcut Off On* Save fax numbers as shortcuts in the
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    the printer menus 100 Menu item Description Enable Color Fax Scans Off by default* On by default Never use Always use Enable color scans for fax. Auto Convert Color Faxes to Mono Faxes Off On* Convert all outgoing color faxes to black and white. Confirm Fax Number Off* On Ask the user to
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    page from a received fax. Holding Faxes Held Fax Mode Off* Always On Manual Scheduled Hold received faxes from printing until they are released. Note: An Off On* Set the printer to receive fax. Enable Color Fax Receive Off On* Set the printer to receive fax in color. Enable Caller ID Off On
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    Only Double or Triple Rings Only Set a distinctive ring pattern for incoming fax. Auto Answer Off On* Set the printer to receive fax automatically. Manual Answer Code 0-9 (9*) Manually enter a code on the telephone number pad to begin receiving fax. Notes: • This menu item appears only when
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    Understanding the printer menus 103 Fax Cover Page Menu item Description Fax Cover Page Off by Default* On by Default Never Use Always Use Configure the settings
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    Understanding the printer menus 104 Menu item Description Log Paper Source Tray [x] (1*) Multipurpose Feeder Specify the paper source for printing logs. Logs Display Remote Fax Name* Dialed Number
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    Port Enter the server port number of your secondary or backup SMTP server. 1-65535 (25*) SMTP Timeout 5-30 (30*) Set the time before the printer times out if the SMTP server does not respond. Reply Address Specify a reply address for sending fax. Always use SMTP default Reply Address Off On
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    Understanding the printer menus 106 Menu item Description Device‑Initiated E‑mail Specify whether credentials are required for device‑initiated e‑mail. None* Use Device SMTP Credentials User‑Initiated E‑mail Specify whether credentials are required for user‑initiated e‑mail. None* Use
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    Understanding the printer menus 107 Menu item Description Content Source Black and White Laser Color Laser* Inkjet Photo/ is the international factory default setting. • This setting may vary depending on your printer model. Use Multi‑Page TIFF Off On* Choose between single‑ and multiple‑page
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    65535 (25*) SMTP Timeout 5-30 seconds (30*) Set the time before the printer times out if the SMTP server does not respond. Reply Address Specify a reply User‑Initiated E‑mail Specify whether credentials are required for user‑initiated e‑mail. None* Use Device SMTP Credentials Use Session User
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    Understanding the printer menus 109 Menu item Description Device Userid Specify the user ID and password to connect to the SMTP server. Device Password Kerberos 5 REALM Specify the realm for the Kerberos 5 authentication protocol. NTLM Domain Specify the
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    Understanding the printer menus 110 Menu item Description PDF Settings PDF Version 1.3 1.4 1.5* 1.6 1.7 Archival content of the original document. Content Source Black and White Laser* Color Laser Inkjet Photo/Film Magazine Newspaper Press Other Improve the output result based on the
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    Understanding the printer menus 111 Menu item Description Resolution 75 dpi 150 Magenta to Green -4 to 4 (0*) Yellow to Blue -4 to 4 (0*) Adjust the color intensity during scanning. Color Dropout Color Dropout None* Red Green Blue Default Red Threshold 0-255 (128*) Default Green Threshold 0-255
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    Sensitivity 1-9 (5*) Area Sensitivity 1-9 (5*) E‑mail Bit Depth 1 bit* 8 bit Set the amount of color that the printer detects from the original document. Note: This menu item appears only when Color is set to Auto. JPEG Quality Best for content* 5-95 Set the quality of a JPEG‑format scanned image
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    Menu item Description Max E‑mail Size 0-65535 (0*) Set the allowable file size for each e‑mail. Size Error Message Specify an error message that the printer sends when an e‑mail exceeds its allowable file size. Note: You can type up to 1024 characters. Limit Destinations Limit sending of e‑mail
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    appears only when a hard disk is installed. Scan Preview Off On* Show the scan preview on the display. Note: This menu item appears only when a printer hard disk is installed. Allow Save as Shortcut Off On* Save e-mail addresses as shortcuts. Note: When set to Off, the Save As Shortcut button
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    txt) RTF (.rtf) DOCX (.docx) Specify the file format for the scanned image. Note: The menu items may vary depending on your printer model. Global OCR Settings Recognized Languages Auto Rotate Despeckle Auto Contrast Enhance Configure the settings for optical character recognition (OCR). Note: This
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    Understanding the printer menus 116 Menu item Description Content Source Black and White Laser Color Laser* Inkjet Photo/Film Magazine Newspaper Press Other Improve the output result based on the source of the original document. Color Black and White Gray Color* Auto Specify the color when
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    Understanding the printer menus 117 Advanced Imaging Menu item Description Color Balance -4 to 4 (0*) Adjust the amount of toner used for each color in scan output. Color Dropout Color Dropout None* Red Green Blue Default Red Threshold 0-255 (128*) Default Green Threshold 0-255 (128*) Default
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    Understanding the printer menus 118 Menu item Description Negative Image Off* On Create a negative image of the original document. Shadow Detail ‑4 to 4 (0*) Scan Edge to Edge Off* On
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    Understanding the printer menus 119 Menu item Description FTP Bit Depth 1 bit 8 bit* Enable the Text/Photo mode to have smaller file sizes by using 1‑bit image. Note: This menu item appears only when Color is set to Gray. Custom Job Scanning Off* On Turn on scanning of custom jobs by default.
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    Understanding the printer menus 120 Menu item Description PDF Settings PDF Version 1.3 1.4 1.5* 1.6 1.7 Archival based on the content of the original document. Content Source Black and White Laser Color Laser* Inkjet Photo/Film Magazine Newspaper Press Other Improve the output result based on
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    factory default setting. • This menu item may vary depending on your printer model. Sides Off* Long edge Short edge Specify the page orientation of Advanced Imaging Menu item Description Color Balance Adjust the amount of toner used for each color. Color Dropout Color Dropout None* Red Green
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    Understanding the printer menus 122 Menu item Description JPEG Quality Best for content* 5-95 Set amount of background visible on a scanned image. Note: If you want to remove the background color from the original document, then set Background Detection to Content-based. If you want to remove
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    number of copies. Paper Source Tray [x] (1*) Multipurpose Feeder Manual Paper Manual Envelope Set the paper source for the print job. Note: The multipurpose feeder is available only in some printer models. Color Off On* Print the output in color. Note: An asterisk (*) next to a value indicates
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    which side of the paper (long edge or short edge) is bound when performing two‑sided printing. Note: Depending on the option selected, the printer automatically offsets each printed information of the page to bind the job correctly. Pages per Side Off* 2 pages per side 3 pages per side 4 pages
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    cancels a network print job. Banner Page Off* On Print a banner page. Scan to PC Port Range 9751:12000* Specify a valid port range for printers that are behind a port blocking firewall. Note: An asterisk (*) next to a value indicates the factory default setting. Wireless Note: This menu is
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    Shared Set WEP Key 126 Description Configure the Wi‑Fi connection using Lexmark Mobile Assistant. Configure the Wi‑Fi connection using the control panel. when a Wi‑Fi option is installed. Set the security mode for connecting the printer to Wi‑Fi devices. Note: 802.1x - RADIUS can be configured only
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    DHCPv6 On Off* Stateless Address Autoconfiguration On* Off DNS Server Address Manually Assigned IPv6 Address Manually Assigned IPv6 Router Address Prefix All IPv6 Addresses All IPv6 Router Addresses dynamically to clients. Enable and configure IPv6 settings in the printer. View the network addresses.
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    Access Control (MAC) addresses: Locally Administered Address (LAA) and Universally Administered Address (UAA). Note: You can change the printer LAA manually. PCL SmartSwitch Off On* Set the printer to switch automatically to PCL emulation when a print job requires it, regardless of the default
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    Off On* Allow the DHCP and BOOTP clients to update the NTP settings of the printer. Zero Configuration Name Specify a service name for the zero configuration network. Note: This menu item appears only in some printer models. Enable Auto IP Off On* Assign an IP address automatically. DNS Server
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    mDNS Off On* Update multicast DNS settings. WINS Server Address Specify a server address for Windows Internet Name Service (WINS). Enable BOOTP Off* On Allow the BOOTP to assign a printer IP address. Restricted Server List Specify an IP address for the TCP connections. Notes: • Use a comma
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    drivers and applications. SNMP Version 3 Enabled Off On* Set Read/Write Credentials User Name Password Set Read‑only Credentials User factory default setting. IPSec Note: This menu appears only in network printers or printers that are attached to print servers. Menu item Description Enable IPSec
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    Server. Note: An asterisk (*) next to a value indicates the factory default setting. LPD Configuration Note: This menu appears only in network printers or printers that are attached to print servers. Menu item Description LPD Timeout 0-65535 seconds (90*) Set the time‑out value to stop the Line
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    /TFTP Off On* Send files using FTP. Local Domains Specify domain names for HTTP and FTP servers. Note: This menu item appears only in some printer models. HTTP Proxy IP Address FTP Proxy IP Address Configure the HTTP and FTP server settings. Note: These menu items appear only in some
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    menu item appears only when a hard disk installed. Mac Binary PS On Auto* Off Set the printer to process Macintosh binary PostScript print jobs. Notes: • When set to On, the printer processes raw binary PostScript print jobs from computers using the Macintosh operating system. • When set to Auto
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    Discovery Off On* Allow the registered user and other users on the same subnet to send jobs to the printer locally. Options Enable SSL Peer Verifi Preshared Key Specify the service set identifier (SSID) of the Wi‑Fi network. Set the preshared key (PSK) to authenticate and validate users on a Wi‑Fi
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    Create Profiles Manage Bookmarks Flash Drive Print Flash Drive Color Printing Flash Drive Scan Copy Function Copy Color Printing Color Dropout E‑mail Function Fax Function FTP Function Release Held Faxes Held Jobs Access User Profiles Cancel Jobs at the Device Change Language Internet Printing
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    /Permissions Add Group Import Access Controls Function Access Administrative Menus Device Management Apps All Users Import Access Controls Function Access Administrative Menus Device Management Apps Admin Control group or user access to the printer functions, applications, and security settings.
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    138 Menu item Description Add User User Name/Password User Name Password PIN Create local accounts to manage access to the printer functions. User Name/Password Accounts Add User User Name Accounts Add User Password Accounts Add User PIN Accounts Add User Schedule USB Devices Menu item
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    Menu item Description Remote Syslog Facility 0 ‑ Kernel Messages 1 ‑ User‑Level Messages 2 ‑ Mail System 3 ‑ System Daemons 4 ‑ Security/Authorization Messages* 5 ‑ Messages Generated Internally by Syslogs 6 ‑ Line Printer Subsystem 7 ‑ Network News Subsystem 8 ‑ UUCP Subsystem 9 ‑ Clock Daemon
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    Understanding the printer menus 140 Menu item Description E‑mail Log Cleared Alert Off* On Send e‑mail notification to the administrator when a log entry is deleted. E‑mail Log
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    job that you want to repeat. Verify Job Expiration Off* 1 Hour 4 Hours 24 Hours 1 Week Set the expiration time that the printer prints a copy for the user to examine its quality, before printing the remaining copies. Note: An asterisk (*) next to a value indicates the factory default setting.
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    or its hard disk is stolen. Note: Enabling disk encryption erases all contents in the hard disk. If necessary, back up important data from the printer before starting the encryption. Erase Temporary Data Files Menu item Description Stored in onboard memory Off* On Delete all files stored on the
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    Understanding the printer menus 143 Solutions LDAP Settings Use Follow LDAP Referrals Off* On LDAP Certificate Verification No* Yes To Search the different servers in the domain for the logged-in user account. Enable verification of LDAP certificates. Mobile Services Management Use AirPrint Print
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    Fax Shortcuts Copy Shortcuts E‑mail Shortcuts FTP Shortcuts Network Folder Shortcuts Description Print a report that lists the shortcuts that are stored in the printer. Fax Menu item Fax Job Log Description Print a report about the last 200 completed fax jobs. Note: This menu item appears only
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    item appears only in network printers or printers connected to print servers. Help Menu item Print All Guides Color Quality Guide Connection Guide Copy Guide E‑mail Guide Fax Guide Scan Guide Information Guide Media Guide Moving Guide Print Quality Guide Supplies Guide Description Prints all the
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    Understanding the printer menus 146 Printing the Menu Settings Page From the control panel, navigate to: Settings > Reports > Menu Settings Page For non‑touch‑screen printer models, press to navigate through the settings.
  • Lexmark MC2640 | Users Guide PDF - Page 147
    to navigate through the settings. 2 Depending on your printer model, select ERASE or Continue. 3 Follow the instructions on the display. Erasing printer hard disk memory 1 From the home screen, touch Settings > Device > Maintenance > Out of Service Erase. 2 Select the Sanitize all information on
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    to restore. 3 Select RESTORE. 4 Follow the instructions on the display. Statement of Volatility Type of memory Volatile memory Non-volatile memory Hard disk memory Description The printer uses standard random access memory (RAM) to buffer temporarily user data during simple print and copy jobs
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    is moved to a different department or location. • The printer is serviced by someone from outside your organization. • The printer is removed from your premises for service. • The printer is sold to another organization. Disposing of a printer hard disk • Degaussing-Flushes the hard disk with
  • Lexmark MC2640 | Users Guide PDF - Page 150
    wakes from Sleep or Hibernate mode. Adjusting the default headphone volume Note: The headphone jack is available only in some printer models. 1 From the control panel, navigate to: Settings > Device > Accessibility 2 Adjust Headphone Volume. Note: The volume resets to the default value after
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    to navigate through the settings. 2 Select Setup On Printer Panel, and then follow the instructions on the display. Note: For Wi‑Fi‑network‑ready printer models, a prompt for Wi‑Fi network setup appears during initial setup. Using Lexmark Mobile Assistant 1 Depending on your mobile device, download
  • Lexmark MC2640 | Users Guide PDF - Page 152
    -screen printer models, press 2 Follow the instructions on the display. to navigate through the settings. Changing the printer port settings printer from the Ethernet network. For Windows users 1 Open the printers folder. 2 From the shortcut menu of the printer with the new ISP, open the printer
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    Maintaining the printer 153 For Macintosh users 1 From System Preferences in the Apple menu, navigate to the list of printers, and then select + > IP. 2 Type the IP address in the address field. 3 Apply the changes. Cleaning printer parts Cleaning the printer CAUTION-SHOCK HAZARD: To avoid the risk
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    Maintaining the printer 154 Cleaning the scanner 1 Open the scanner cover. 2 Using a damp, soft, lint-free cloth, wipe the following areas: • ADF glass • ADF glass pad
  • Lexmark MC2640 | Users Guide PDF - Page 155
    Maintaining the printer 155 • Scanner glass • Scanner glass pad 3 Close the scanner cover. If your printer has another ADF glass inside door C, then continue with the following steps. 4 Open door C.
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    authorized dealers in your area. In other countries or regions, go to www.lexmark.com or contact the place where you purchased the printer. Note: All life estimates for printer supplies assume printing on letter‑ or A4‑size plain paper. Checking the status of parts and supplies 1 From the control
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    Return Program toner cartridges2 Cyan 78C1UC0 78C2UC0 78C3UC0 78C4UC0 78C5UC0 78C6UC0 1 Supported only in the CX421, CX522, CX622, and CX625 printer models. 2 Supported only in the CX622 and CX625 printer models. For more information on countries located in each region, go to www.lexmark.com
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    78C0U20 Magenta 78C0U30 Yellow 78C0U40 Black 78C0U10 1 Supported only in the CX421 and CX522 printer models. 2 Supported only in the CX622 and CX625 printer models. Lexmark MC2325, MC2425, MC2535, and MC2640 Return Program toner cartridges Item United States and Canada European Economic
  • Lexmark MC2640 | Users Guide PDF - Page 159
    in the MC2425, MC2535, and MC2640 printer models. 2 Supported only in the MC2535 and MC2640 printer models. For more information on countries located in each region, go to www.lexmark.com/regions. Lexmark MC2325, MC2425, MC2535, and MC2640 Regular toner cartridges Item Part number High yield
  • Lexmark MC2640 | Users Guide PDF - Page 160
    number Black C250U10 1 Supported only in the MC2325 printer model. 2 Supported only in the MC2425, MC2535, and MC2640 printer models. 3 Supported only in the MC2425 printer model. 4 Supported only in MC2535 and MC2640 printer models. Lexmark XC2235 Regular toner cartridges Item Cyan Magenta
  • Lexmark MC2640 | Users Guide PDF - Page 161
    service provider. Configuring supply notifications 1 Open a web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address on the printer Apply the changes. Replacing parts and supplies Replacing a toner cartridge 1 Open door B until it clicks into place
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    Maintaining the printer 162 2 Remove the used toner cartridge. 3 Unpack the new toner cartridge.
  • Lexmark MC2640 | Users Guide PDF - Page 163
    163 4 Insert the new toner cartridge. 5 Close door B. Replacing the waste toner bottle 1 Open door B until it clicks into place. Warning-Potential Damage: To prevent damage from electrostatic discharge, touch any exposed metal frame of the printer before accessing or touching interior areas
  • Lexmark MC2640 | Users Guide PDF - Page 164
    Maintaining the printer 164 2 Open door A. CAUTION-HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it.
  • Lexmark MC2640 | Users Guide PDF - Page 165
    Maintaining the printer 165 3 Remove the right side cover. 4 Remove the used waste toner bottle. Note: To avoid spilling the toner, place the bottle in an upright position. 5 Unpack the new waste toner bottle.
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    Maintaining the printer 166 6 Insert the new waste toner bottle. 7 Insert the right side cover.
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    the printer 167 8 Close door B. 9 Close door A. Replacing an imaging kit 1 Open door B until it clicks into place. Warning-Potential Damage: To prevent damage from electrostatic discharge, touch any exposed metal frame of the printer before accessing or touching interior areas of the printer
  • Lexmark MC2640 | Users Guide PDF - Page 168
    Maintaining the printer 168 CAUTION-HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it. 3 Remove the right side cover.
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    Maintaining the printer 169 4 Remove the waste toner bottle. 5 Remove the toner cartridges.
  • Lexmark MC2640 | Users Guide PDF - Page 170
    Maintaining the printer 170 6 Remove the used imaging kit. 7 Unpack the new imaging kit. Black imaging kit Black and color imaging kit Notes: • The black imaging kit includes the imaging kit and the black developer unit. • The black and color imaging kit includes the imaging kit and the black,
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    Maintaining the printer 171 8 Remove the packing material. Note: If you are replacing the black expose the imaging kit to direct light. Extended exposure to light may cause print quality problems. Warning-Potential Damage: Do not touch the photoconductor drum. Doing so may affect the quality of
  • Lexmark MC2640 | Users Guide PDF - Page 172
    Maintaining the printer 172 9 Insert the imaging kit until it is fully seated. 10 Insert the toner cartridges.
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    Maintaining the printer 173 11 Insert the waste toner bottle. 12 Insert the right side cover.
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    damage: • Make sure that all doors and trays are closed. • Turn off the printer, and then unplug the power cord from the electrical outlet. • Disconnect all cords and cables from the printer. • If the printer has separate floor-standing optional trays or output options attached to it, then disconnect
  • Lexmark MC2640 | Users Guide PDF - Page 175
    sure that there is adequate clearance around the printer. Note: Damage to the printer caused by improper moving is not covered by the printer warranty. Shipping the printer For shipping instructions, go to http://support.lexmark.com or contact customer support. Saving energy and paper Configuring the
  • Lexmark MC2640 | Users Guide PDF - Page 176
    and Recycling Program may be recycled through your local recycling center. Recycling Lexmark packaging Lexmark continually strives to minimize packaging. Less packaging helps to ensure that Lexmark printers are transported in the most efficient and environmentally sensitive manner and that there
  • Lexmark MC2640 | Users Guide PDF - Page 177
    Maintaining the printer 177 Returning Lexmark cartridges for reuse or recycling The Lexmark Cartridge Collection Program allows you to return used cartridges for free to Lexmark for reuse or recycling. One hundred percent of the empty cartridges returned to Lexmark are either reused or
  • Lexmark MC2640 | Users Guide PDF - Page 178
    tray. Load paper as shown in the illustration. • Make sure that the paper guides are positioned correctly and are not pressing tightly against the paper or envelopes. • Push the tray firmly into the printer after loading paper. Use recommended paper • Use only recommended paper or specialty media
  • Lexmark MC2640 | Users Guide PDF - Page 179
    are set correctly on the computer or printer control panel. • Store paper according to manufacturer recommendations. Identifying jam • When Jam Assist is set to On, the printer flushes blank pages or pages with partial prints after set to On or Auto, the printer reprints jammed pages. Jam location 1 Automatic document feeder (ADF)
  • Lexmark MC2640 | Users Guide PDF - Page 180
    in door A Paper jam below the fuser 1 Open door A, and then open door B until it clicks into place. CAUTION-HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it. Warning-Potential Damage: To prevent
  • Lexmark MC2640 | Users Guide PDF - Page 181
    Clearing jams 181 2 Remove the jammed paper. Note: Make sure that all paper fragments are removed.
  • Lexmark MC2640 | Users Guide PDF - Page 182
    Clearing jams 182 3 Close doors B and A. Paper jam in the fuser 1 Open doors A and B. CAUTION-HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it. Warning-Potential Damage: To prevent
  • Lexmark MC2640 | Users Guide PDF - Page 183
    Clearing jams 183 2 Open the fuser access door, and then remove the jammed paper. Note: Make sure that all paper fragments are removed.
  • Lexmark MC2640 | Users Guide PDF - Page 184
    Clearing jams 184 3 Close doors B and A. Paper jam in the duplex unit 1 Open door A. CAUTION-HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it. Warning-Potential Damage: To prevent
  • Lexmark MC2640 | Users Guide PDF - Page 185
    Clearing jams 185 2 Remove the jammed paper. Note: Make sure that all paper fragments are removed. 3 Close door A. Paper jam in the standard bin 1 Open door B until it clicks into place, and then remove the jammed paper.
  • Lexmark MC2640 | Users Guide PDF - Page 186
    jams 186 Warning-Potential Damage: To prevent damage from electrostatic discharge, touch any exposed metal frame of the printer before accessing or touching interior areas of the printer. Note: Make sure that all paper fragments are removed. 2 Open door A. CAUTION-HOT SURFACE: The inside of the
  • Lexmark MC2640 | Users Guide PDF - Page 187
    Clearing jams 187 3 Open the fuser access door, and then remove the jammed paper. Note: Make sure that all paper fragments are removed.
  • Lexmark MC2640 | Users Guide PDF - Page 188
    Clearing jams 188 4 Close doors A and B.
  • Lexmark MC2640 | Users Guide PDF - Page 189
    Clearing jams 189 Paper jam in the multipurpose feeder Note: The multipurpose feeder is available only in some printer models. 1 Remove paper from the multipurpose feeder. 2 Remove the jammed paper. Note: Make sure that all paper fragments are removed. 3 Flex, fan, and align the
  • Lexmark MC2640 | Users Guide PDF - Page 190
    Clearing jams 190 Paper jam in the manual feeder 1 Remove the tray. 2 Remove the jammed paper. Note: Make sure that all paper fragments are Damage: To prevent damage from electrostatic discharge, touch any exposed metal frame of the printer before accessing or touching interior areas of the
  • Lexmark MC2640 | Users Guide PDF - Page 191
    Clearing jams 191 3 Remove the jammed paper. Note: Make sure that all paper fragments are removed. 4 Close door C.
  • Lexmark MC2640 | Users Guide PDF - Page 192
    Troubleshooting 192 Troubleshooting Network connection problems Cannot open Embedded Web Server Action Step 1 Check if the printer is on. Yes Go to step 2. Is the printer on? Step 2 Make sure that the printer IP address is correct. View the printer 4. Is your browser supported? Step 4 Check if
  • Lexmark MC2640 | Users Guide PDF - Page 193
    Web Server. Did the Embedded Web Server open? Yes Go to step 7. No Contact your administrator. The problem is solved. Contact customer support. Unable to read flash drive Action Step 1 Check if the printer is not busy processing another print, copy, scan, or fax job. Yes Go to step 2. Is the
  • Lexmark MC2640 | Users Guide PDF - Page 194
    Installed Features list. Is the internal option listed in the menu settings page? Step 3 The problem is Check if the internal option is installed properly into the controller solved. board. a Turn off the printer, and then unplug the power cord from the electrical outlet. b Make sure that the
  • Lexmark MC2640 | Users Guide PDF - Page 195
    Troubleshooting 195 Action Yes Step 4 a Check if the internal option is available in the print driver. The problem is solved. Note: If necessary, manually add the internal option in the print driver to make it available for print jobs. For more information, see "Adding available options in the
  • Lexmark MC2640 | Users Guide PDF - Page 196
    of the printer and toner cartridge, print the print quality test pages. From the control panel, navigate to: Settings > Troubleshooting > Print Quality Test Pages. Non‑Lexmark supply The printer has detected a non‑Lexmark supply or part installed in the printer. Your Lexmark printer is designed
  • Lexmark MC2640 | Users Guide PDF - Page 197
    Troubleshooting 197 Scanner maintenance required, use ADF Kit The printer is scheduled for maintenance. For more information, go to http://support.lexmark.com or contact your service representative, and then report the message. Paper feed problems Envelope seals when printing Action Step 1 a
  • Lexmark MC2640 | Users Guide PDF - Page 198
    . b Check if the paper guides are positioned correctly. c Print the document. Do the trays link correctly? Step 2 a From the control panel, navigate to: Settings > Paper > Tray Configuration > Paper Size/Type The problem is solved. For non-touch-screen printer models, press through the settings
  • Lexmark MC2640 | Users Guide PDF - Page 199
    > Paper > Tray Configuration > Paper Size/Type Go to step 3. For non‑touch‑screen printer models, press through the settings. b Set the correct paper size and type. c Print the document. to navigate The problem is solved. Do paper jams occur frequently? Step 3 a Load paper from a fresh package
  • Lexmark MC2640 | Users Guide PDF - Page 200
    No Contact customer support. Printing problems Print quality is poor Blank or white pages Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press to
  • Lexmark MC2640 | Users Guide PDF - Page 201
    : Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press to navigate through the settings. Action Yes Step 1 Go to step 2. a Perform Color Adjust. From
  • Lexmark MC2640 | Users Guide PDF - Page 202
    is solved. Contact customer The problem is support. solved. Ghost images Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press to navigate
  • Lexmark MC2640 | Users Guide PDF - Page 203
    customer support. The problem is solved. Do ghost images appear on prints? Gray or colored background Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer
  • Lexmark MC2640 | Users Guide PDF - Page 204
    affect the quality of future print jobs. b Print the document. Contact customer support. The problem is solved. Does gray or colored background appear on prints? Incorrect margins Action Step 1 a Adjust the paper guides to the correct position for the paper loaded. b Print the document. Yes
  • Lexmark MC2640 | Users Guide PDF - Page 205
    margins correct? Light print No Contact customer support. Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press to navigate through the settings
  • Lexmark MC2640 | Users Guide PDF - Page 206
    Troubleshooting Action Step 3 a Turn off Color Saver. From the control panel, navigate to: Settings > Print > Quality > Color loaded. • You can also change the setting on the printer control panel. Navigate to: Settings > Paper > Tray Con problem is solved. The problem is solved. Go to step 7. The
  • Lexmark MC2640 | Users Guide PDF - Page 207
    panel, navigate to Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press to navigate through the settings. Action Yes a Remove the toner cartridge of the missing color. b Remove the imaging kit. Contact customer support. Warning-Potential Damage: Do
  • Lexmark MC2640 | Users Guide PDF - Page 208
    Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press to navigate through the settings. Action Step 1 Check the printer for leaked toner contamination. Yes Go to step 2. No Contact customer support. Is the printer free of leaked toner 4. The problem is solved.
  • Lexmark MC2640 | Users Guide PDF - Page 209
    Troubleshooting 209 Action Yes Step 5 a Remove, and then insert the imaging kit. Contact customer support. Warning-Potential Damage: Do not expose the imaging kit to direct light. Extended exposure to light may cause print quality problems the setting on the printer control panel. Navigate to
  • Lexmark MC2640 | Users Guide PDF - Page 210
    . Contact customer The problem is support. solved. Print crooked or skewed Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press to navigate
  • Lexmark MC2640 | Users Guide PDF - Page 211
    Is the print crooked or skewed? Solid color or black images Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press to navigate through the settings
  • Lexmark MC2640 | Users Guide PDF - Page 212
    problem, print the Print Quality Test Pages. From the control panel, navigate to Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press to navigate through the settings. Action Yes Step 1 a Adjust the paper guides print quality problems. Warning-Potential
  • Lexmark MC2640 | Users Guide PDF - Page 213
    customer The problem is support. solved. Does toner easily rub off? Uneven print density Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press
  • Lexmark MC2640 | Users Guide PDF - Page 214
    density uneven? Horizontal dark lines Notes: • Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press to navigate through the settings. • If horizontal
  • Lexmark MC2640 | Users Guide PDF - Page 215
    customer support. The problem is solved. Do dark lines appear on prints? Vertical dark lines Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models
  • Lexmark MC2640 | Users Guide PDF - Page 216
    Troubleshooting 216 Action Step 1 Using a blank sheet of paper, make a two‑sided copy using areas: • ADF glass pad (A) and ADF glass (B) Go to step 3. No Go to step 3. The problem is solved. • ADF glass pad (A) and ADF glass (B) in door C Do vertical dark lines or streaks appear on prints?
  • Lexmark MC2640 | Users Guide PDF - Page 217
    that the setting matches the paper loaded. • You can also change the setting on the printer control panel. Navigate to: Settings > Paper > Tray Configuration > Paper Size/Type b Print the document. No The problem is solved. Do vertical dark lines or streaks appear on prints? Step 4 a Load paper
  • Lexmark MC2640 | Users Guide PDF - Page 218
    customer support. The problem is solved. Do horizontal white lines appear on prints? Vertical white lines Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer
  • Lexmark MC2640 | Users Guide PDF - Page 219
    Do vertical white lines appear on prints? Repeating defects Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press to navigate through the settings.
  • Lexmark MC2640 | Users Guide PDF - Page 220
    Troubleshooting 220 Action a Using the Print Quality Test Pages, measure the distance between the repeating defects on the affected color page. b support. Do the repeating defects match any of the measurements? Confidential and other held documents do not print Action Yes Step 1 The problem
  • Lexmark MC2640 | Users Guide PDF - Page 221
    Troubleshooting 221 Action Yes Step 3 The problem is If you are printing from the Internet, then the printer may be reading solved. the multiple job titles as duplicates. For Windows users a Open the Printing Preferences dialog. b From the Print and Hold section, select Keep duplicate
  • Lexmark MC2640 | Users Guide PDF - Page 222
    Troubleshooting Slow printing Action Yes Step 1 Go to step 2. Make sure that the printer cable is securely connected to the printer and to the computer, print server, option, or other network device. Is the printer printing slow? Step 2 Go to step 3. a Make sure that the printer is not in
  • Lexmark MC2640 | Users Guide PDF - Page 223
    the printer. For more information, see "Selecting a location for the printer" on page 12. b Print the document. The problem is solved. Is the printer printing slow? Step 9 a Add more printer memory. b Print the document. Contact customer The problem is support. solved. Is the printer printing
  • Lexmark MC2640 | Users Guide PDF - Page 224
    Troubleshooting 224 Print jobs do not print Action Yes Step 1 The problem is a From the document you are trying to print, open the Print solved. dialog, and then check if you have selected the correct printer. b Print the document. Is the document printed? Step 2 a Check if the printer is
  • Lexmark MC2640 | Users Guide PDF - Page 225
    the printer responding? Step 7 Install the correct print driver. The problem is solved. Go to step 8. Is the printer responding? Step 8 The problem is Turn off the printer, wait for about 10 seconds, and then turn on the solved. printer. Contact customer support. Is the printer responding
  • Lexmark MC2640 | Users Guide PDF - Page 226
    Troubleshooting 226 Job prints from the wrong tray or on the wrong paper to step 3. Contact customer support. Color quality problems Adjusting toner darkness 1 From the control panel, navigate to: Settings > Print > Quality > Toner Darkness For non-touch-screen printer models, press 2 Adjust
  • Lexmark MC2640 | Users Guide PDF - Page 227
    . Cyan, magenta, yellow, and black inks or toners can be printed in various amounts to produce a large range of colors observed in nature. Printing presses, inkjet printers, and color laser printers create colors in this manner. How is color specified in a document to be printed? Software programs
  • Lexmark MC2640 | Users Guide PDF - Page 228
    table to text while applying a different color conversion table to photographic images. What is manual color correction? When manual color correction is enabled, the printer employs user‑selected color conversion tables to process objects. Manual color correction settings are specific to the type
  • Lexmark MC2640 | Users Guide PDF - Page 229
    tinted? Step 2 a From the control panel, navigate to: Settings > Print > Quality > Advanced Imaging > Color Balance Contact customer The problem is support. solved. For non-touch-screen printer models, press through the settings. b Adjust the settings. c Print the document. to navigate Does
  • Lexmark MC2640 | Users Guide PDF - Page 230
    Troubleshooting printer to that wall jack. Can you send or receive a fax? Step 5 The problem is Check if the printer is connected to an analog phone service supports analog use. For more information, contact your DSL provider. • If you are using a private branch exchange (PBX) telephone service
  • Lexmark MC2640 | Users Guide PDF - Page 231
    want to dial. • Dial the telephone number manually. The problem is solved. Can you send faxes? Can send problem is solved. For non-touch-screen printer models, press through the settings. to navigate Can you receive faxes? No Contact customer support. No Go to step 2. Contact customer support
  • Lexmark MC2640 | Users Guide PDF - Page 232
    transmission speed. Is the fax print quality satisfactory? No Contact customer support. No Go to step 2. Contact customer support. Scanning problems Cannot scan from a computer Action Yes Step 1 The problem is a Turn off the printer, wait for about 10 seconds, and then turn it solved. back
  • Lexmark MC2640 | Users Guide PDF - Page 233
    Troubleshooting 233 Action Yes Step 2 a Make sure that the cables between the printer and the print server are secure. The problem is solved. For more information, see the setup documentation that came with the printer ? No Contact customer support. No Go to step 2. Contact customer
  • Lexmark MC2640 | Users Guide PDF - Page 234
    cable connections. solved. a Make sure that the Ethernet or USB cable is securely connected to the computer and the printer. b Resend the scan job. Is the scan job successful? Step 2 The problem is Check the file you want to scan. solved. a Make sure that the file name is not already used
  • Lexmark MC2640 | Users Guide PDF - Page 235
    take too long or freeze the computer? Yes Contact customer support. No The problem is solved. Scanner does not respond Action Step 1 a Check if the power cord is connected properly to the printer and the electrical outlet. Yes The problem is solved. CAUTION-POTENTIAL INJURY: To avoid the risk
  • Lexmark MC2640 | Users Guide PDF - Page 236
    Troubleshooting 236 5 Compare the Copy Quick Printer problem • Error message • Printer model type and serial number Go to http://support.lexmark.com to receive e‑mail or chat support, or browse through the library of manuals, support documentation, drivers, and other downloads. Technical support
  • Lexmark MC2640 | Users Guide PDF - Page 237
    of electrical shock, if you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing. If you have any other devices attached to the
  • Lexmark MC2640 | Users Guide PDF - Page 238
    Upgrading and migrating 238
  • Lexmark MC2640 | Users Guide PDF - Page 239
    Upgrading and migrating 239 4 Attach the access cover. 5 Connect the power cord to the printer, and then to the electrical outlet. CAUTION-POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord to an appropriately
  • Lexmark MC2640 | Users Guide PDF - Page 240
    of electrical shock, if you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing. If you have any other devices attached to the
  • Lexmark MC2640 | Users Guide PDF - Page 241
    along the edge of the card. 5 Insert the memory card until it clicks into place. 6 Attach the access cover. 7 Connect the power cord to the printer, and then to the electrical outlet. CAUTION-POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord to an appropriately
  • Lexmark MC2640 | Users Guide PDF - Page 242
    Upgrading and migrating 242 4 Unpack the optional card. Warning-Potential Damage: Do not touch the connection points along the edge of the card. 5 Push the card firmly into place.
  • Lexmark MC2640 | Users Guide PDF - Page 243
    installation of the card may cause damage to the card and the controller board. 6 Attach the access cover. 7 Connect the power cord to the printer, and then to the electrical outlet. CAUTION-POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord to an appropriately
  • Lexmark MC2640 | Users Guide PDF - Page 244
    Upgrading and migrating 244 4 Unpack the printer hard disk. 5 Attach the hard disk, and then connect the hard disk interface cable to the controller board. Warning-Potential Damage: Do not touch or press the center of the hard disk.
  • Lexmark MC2640 | Users Guide PDF - Page 245
    Upgrading and migrating 245 6 Attach the access cover. 7 Connect the power cord to the printer, and then to the electrical outlet. CAUTION-POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord to an appropriately
  • Lexmark MC2640 | Users Guide PDF - Page 246
    of electrical shock, if you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing. If you have any other devices attached to the
  • Lexmark MC2640 | Users Guide PDF - Page 247
    on the printer. Add the tray in the print driver to make it printer. • Go to http://support.lexmark.com, and then select your printer and operating system. 2 Run the installer, and then follow the instructions on the computer screen. 3 For Macintosh users, add the printer. Note: Obtain the printer
  • Lexmark MC2640 | Users Guide PDF - Page 248
    printers. 1 Open a web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address on the printer Configuration. b Follow the instructions on the screen. Updating fi updating the device firmware, contact your Lexmark representative. 1 From the Embedded Web
  • Lexmark MC2640 | Users Guide PDF - Page 249
    and verification of operation in conjunction with other products, programs, or services, except those expressly designated by the manufacturer, are the user's responsibility. For Lexmark technical support, visit http://support.lexmark.com. For information on supplies and downloads, visit www
  • Lexmark MC2640 | Users Guide PDF - Page 250
    end users pursuant to the terms and conditions herein. Trademarks Lexmark and the Lexmark logo are trademarks or registered trademarks of Lexmark International, ® logo, and the Mopria® Alliance logo are registered trademarks and service marks of Mopria Alliance, Inc. in the United States and other
  • Lexmark MC2640 | Users Guide PDF - Page 251
    the Lexmark Web site at www.lexmark.com for your local sales office phone number. India E-Waste notice This product complies with the India E-Waste ( Product disposal Do not dispose of the printer or supplies in the same manner as normal household waste. Consult your local authorities for disposal
  • Lexmark MC2640 | Users Guide PDF - Page 252
    Lexmark. Temperature information Operating temperature and relative humidity Printer serviceable printhead assembly. The laser system and printer are designed so there is never any human access to laser radiation above a Class I level during normal operation, user maintenance, or prescribed service
  • Lexmark MC2640 | Users Guide PDF - Page 253
    . 425 (CX421, MC2325, MC2425); 485 (CX522, MC2535, XC2235); 560 (CX622, MC2640); 540 (CX625, XC4240) Scan The product is scanning hard‑copy documents. 25 (CX421 higher than the average. Values are subject to change. See www.lexmark.com for current values. Sleep Mode This product is designed with
  • Lexmark MC2640 | Users Guide PDF - Page 254
    countries or regions 3 days The amount of time the printer waits after a job is printed before it enters Hibernate Lexmark Regulatory Type/Model Number: LEX-M14-002 Notice to users telephone company. This equipment uses the RJ-11C Universal Service Order Code (USOC) jack. A plug and jack used
  • Lexmark MC2640 | Users Guide PDF - Page 255
    the problem is resolved. This equipment contains no user serviceable parts. For repair and warranty information, contact Lexmark International, phone CA11A. Notice to users of the New Zealand telephone network The following are special conditions for the Facsimile User Instructions. The grant of a
  • Lexmark MC2640 | Users Guide PDF - Page 256
    services. This equipment shall not be set up to make automatic calls to the Telecom "111" Emergency Service. if a BT adapter is required. The Lexmark part number is 80D1873. Some parameters same number within any 30 minute period for any single manual call initiation, and • The equipment shall go on-
  • Lexmark MC2640 | Users Guide PDF - Page 257
    applies only to wireless models. If in doubt as to whether your model is a wireless model, go to http://support.lexmark.com. Modular component notice Wireless models contain one of the following modular components: Lexmark Regulatory Type/Model LEX-M07-001; FCC ID:IYLLEXM07001; IC:2376A-LEXM07001
  • Lexmark MC2640 | Users Guide PDF - Page 258
    be obtained at www.lexmark.com/en_us/about/regulatory- (7529-486), and XC2235 (7529-496) printer models. Federal Communications Commission (FCC) compliance in accordance with the instructions, may cause harmful interference the equipment off and on, the user is encouraged to try to correct
  • Lexmark MC2640 | Users Guide PDF - Page 259
    this equipment. Unauthorized changes or modifications could void the user's authority to operate this equipment. Note: To assure compliance compliance information statement should be directed to: Director of Lexmark Technology & Services Lexmark International, Inc. 740 West New Circle Road Lexington,
  • Lexmark MC2640 | Users Guide PDF - Page 260
    7529-838), MC2640 (7529-686), and XC4240 (7529-898) printer models. Federal in accordance with the instruction manual, may cause harmful interference modifications could void the user's authority to operate this equipment to: Director of Lexmark Technology & Services Lexmark International, Inc. 740
  • Lexmark MC2640 | Users Guide PDF - Page 261
    relative aux équipements pouvant causer des interférences NMB-003. Notice to users of Class A products in Brazil Este produto não é apropriado para uso from the Authorized Representative or may be obtained at www.lexmark.com/en_us/about/regulatory-compliance/european-union-declaration-of-conformity.
  • Lexmark MC2640 | Users Guide PDF - Page 262
    LIMITED WARRANTY FOR LEXMARK LASER PRINTERS, LEXMARK LED PRINTERS, AND LEXMARK MULTIFUNCTION LASER PRINTERS Lexmark International, Inc., Lexington you transfer this product to another user, warranty service under the terms of this statement is available to that user for the remainder of the warranty
  • Lexmark MC2640 | Users Guide PDF - Page 263
    attachments -Accidents, misuse, abuse or use inconsistent with Lexmark user's guides, manuals, instructions or guidance -Unsuitable physical or operating environment -Maintenance by anyone other than Lexmark or a Lexmark authorized servicer -Operation of a product beyond the limit of its
  • Lexmark MC2640 | Users Guide PDF - Page 264
    Notices 264 This limitation of remedies also applies to claims against any Suppliers and Remarketers of Lexmark. Lexmark's and its Suppliers' and Remarketers' limitations of remedies are not cumulative. Such Suppliers and Remarketers are intended beneficiaries of this limitation. Additional rights
  • Lexmark MC2640 | Users Guide PDF - Page 265
    method 151 conserving supplies 176 contacting customer support 236 contacts adding 26 deleting 27 editing 26 control panel Lexmark CX522 17 Lexmark CX622 17 Lexmark MC2535 17 Lexmark MC2640 17 Lexmark XC2235 17 controller board accessing 237 copy troubleshooting partial copies of documents or photos
  • Lexmark MC2640 | Users Guide PDF - Page 266
    the printer 51 using the scanner glass 50 F factory default settings restoring 148 FAQ about color printing 227 fax log viewing 60 fax resolution changing 60 fax setup country‑ or region‑specific 55 standard telephone line connection 53 fax speaker settings configuring 150 fax troubleshooting cannot
  • Lexmark MC2640 | Users Guide PDF - Page 267
    slot 147 M Magnification mode enabling 29 making a copy 47 managing screen saver 21 manual color correction applying 227 manual feeder loading 34 memory card installing 240 menu 802.1x 132 About this Printer 79 Accessibility 73 Confidential Print Setup 141 Configuration Menu 74 Copy Defaults 91 Custom
  • Lexmark MC2640 | Users Guide PDF - Page 268
    card installing 241 ordering fuser maintenance kit 161 ordering a black and color imaging kit 160 ordering a black imaging kit 160 ordering a waste toner bottle 160 ordering supplies imaging kit 160 toner cartridge 157 waste toner bottle 160 P paper jam clearing standard bin 185 paper jam in door
  • Lexmark MC2640 | Users Guide PDF - Page 269
    24 R recycling Lexmark packaging 176 Lexmark products 176 toner cartridges 177 printer region mismatch 195 replacing supplies black and color imaging kit 167 black imaging kit 167 toner cartridge 161 waste toner bottle to Computer setting up 64 scan troubleshooting cannot scan from a computer 232
  • Lexmark MC2640 | Users Guide PDF - Page 270
    Index 270 T temperature around the printer 12, 252 toner cartridge ordering 157 replacing 161 toner cartridges recycling 177 toner darkness adjusting 226 trays installing 246 loading 30 troubleshooting cannot open Embedded Web Server 192 FAQ about color printing 227 printer is not responding 225
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CX421, CX522, CX622, CX625,
MC2325, MC2425, MC2535,
MC2640, XC2235, XC4240 MFPs
User's Guide
December 2018
www.lexmark.com
Machine type(s):
7529
Models:
081, 230, 238, 436, 486, 496, 636, 638, 686, 698, 836, 838, 898