Lexmark MS510 Print Quality Guide - Page 16

Print Quality Guide Page 16 of 19 Action Yes Step 2 Go to step 3. a From the printer control panel, set the paper type and weight in the Paper menu to match the paper loaded in the tray. b Resend the print job. Do vertical voids appear on prints? Step 3 Check if you are using a recommended type of paper. a Load the specified tray or feeder with a recommended type of paper. b Resend the print job. Go to step 4. Do vertical voids appear on prints? Step 4 Go to step 5. a Redistribute the toner in the imaging unit. 1 Remove the toner cartridge, and then the imaging unit. 2 Firmly shake the imaging unit. Warning-Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. 3 Reinstall the imaging unit, and then the cartridge. b Resend the print job. Do vertical voids appear on prints? Step 5 Replace the imaging unit, and then resend the print job. Contact customer support. Do vertical voids appear on prints? Toner specks appear on prints Action Replace the imaging unit, and then resend the print job. Do toner specks appear on prints? Yes Contact customer support. No The problem is solved. The problem is solved. The problem is solved. The problem is solved. No The problem is solved.