Lexmark X651DE User's Guide
Lexmark X651DE - Mfp Laser Mono P/f/s/c Manual
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- Lexmark X651DE | User's Guide - Page 1
X651de, X652de, X654de, X656de, X656dte, X658d, X658de, X658dme, X658dfe, X658dte, X658dtme, X658dtfe User's Guide March 2012 www.lexmark.com Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. All other - Lexmark X651DE | User's Guide - Page 2
to install internal options 26 Installing a memory card ...28 Installing a flash memory or firmware card...29 Installing an Internal Solutions Port...32 Installing a printer hard disk ...38 Installing a fax card ...42 Attaching cables...44 Verifying printer setup...45 Printing a menu settings page - Lexmark X651DE | User's Guide - Page 3
Connecting to a computer with a modem ...68 Setting the outgoing fax name and number ...69 Setting the date and time ...70 Supported paper sizes, types, and weights 89 Paper sizes supported by the printer...89 Paper types and weights supported by the printer 90 Paper types and weights supported - Lexmark X651DE | User's Guide - Page 4
Contents 4 Making transparencies ...94 Copying to letterhead ...95 Customizing copy settings...95 Copying from one size to another ...95 Making copies using paper from a selected tray 96 Copying a document that contains mixed paper sizes 96 Copying on both sides of the paper (duplexing 97 - Lexmark X651DE | User's Guide - Page 5
Resolution ...111 Send As ...111 Content ...111 Advanced Options...111 Faxing...113 Sending a fax...113 Sending a fax using the printer control panel 113 Sending a fax using the computer ...114 Creating shortcuts...114 Creating a fax destination shortcut using the Embedded Web Server 114 Creating - Lexmark X651DE | User's Guide - Page 6
quality...120 Holding and forwarding faxes...120 Holding faxes ...120 Forwarding a fax ...121 Scanning to an FTP address 122 Scanning to an FTP address...122 Scanning to an FTP address using the keypad 122 Scanning to an - Lexmark X651DE | User's Guide - Page 7
a print job...137 Canceling a print job from the printer control panel 137 Canceling a print job from the computer ...138 Clearing paper jams...147 280-282 paper jams...147 283 staple jams...148 290-294 paper jams...150 Understanding printer menus 152 Menus list...152 Paper menu...153 Default - Lexmark X651DE | User's Guide - Page 8
Disk Wiping menu...182 Security Audit Log menu...183 Set Date/Time menu...184 Settings menu...185 General Settings menu ...185 Copy Settings menu ...192 Fax Settings menu...197 E‑mail Settings menu ...206 FTP Settings menu ...211 Flash Drive menu ...214 Print Settings...219 Help menu...231 - Lexmark X651DE | User's Guide - Page 9
ADF maintenance kit...257 Ordering a transfer roller...257 Ordering charge rolls ...257 Ordering pick rollers ...257 Ordering ADF replacement parts...257 Ordering staple cartridges ...258 Recycling Lexmark products...258 Moving the printer...258 Before moving the printer ...258 Moving the printer to - Lexmark X651DE | User's Guide - Page 10
Contents 10 Troubleshooting 264 Solving basic printer problems...264 Printer control panel display is blank or displays only diamonds 264 Solving printing problems...264 Multiple‑language PDFs do not print...264 Error message about reading USB drive appears 264 Jobs do not print ...265 - Lexmark X651DE | User's Guide - Page 11
print quality problems...279 Isolating print quality problems...279 Blank Toner rubs off ...289 Toner specks ...289 Transparency print quality is poor...290 Embedded Web Server does not open 290 Check the network connections ...290 Check the network settings ...290 Contacting Customer Support - Lexmark X651DE | User's Guide - Page 12
CAUTION-POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or performance optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and 's components. The safety features of some parts may not always be obvious. The manufacturer - Lexmark X651DE | User's Guide - Page 13
a high-capacity input tray, a duplex unit and an input option, or more than one input option. If you purchased a multifunction printer (MFP) that scans, copies, and faxes, you may need additional furniture. For more information, see www.lexmark.com/multifunctionprinters. SAVE THESE INSTRUCTIONS. - Lexmark X651DE | User's Guide - Page 14
the Setup information on the side of the printer the printer. Follow the set of instructions for local, network, box or on the Lexmark Web site at www.lexmark.com. or wireless, depending on what you need. Help Description The Help gives you instructions for using the software. Where to find While - Lexmark X651DE | User's Guide - Page 15
) Where to find (rest of world) For e-mail support, visit our Web site: www.lexmark.com. 1 Click SUPPORT. 2 Click Technical Support. 3 Select your printer type. 4 Select your printer model. 5 From the Support Tools section, click e-Mail Support. 6 Complete the form, and then click Submit Request - Lexmark X651DE | User's Guide - Page 16
specific copy jobs. • Send a fax using the printer control panel. • Send a fax to multiple fax destinations at the same time. • Scan documents and send them to your computer, an e-mail address, a flash drive, or an FTP destination. • Scan documents and send them to another printer (PDF by way of FTP - Lexmark X651DE | User's Guide - Page 17
Learning about the printer 17 Understanding the ADF and scanner glass Automatic Document Feeder (ADF) Scanner glass A Use the ADF for multiple‑page documents. Use the scanner glass for - Lexmark X651DE | User's Guide - Page 18
about the printer 18 Understanding the printer control panel 1 1 2 3 ABC DEF 4 5 6 GHI JKL MNO 7 8 9 PQRS TUV WXYZ * 0 # 2 3 4 5 8 7 6 Item 1 Display 2 Keypad 1 2 ABC 4 5 GHI JKL 7 8 PQRS TUV * 0 Description View scanning, copying, faxing, and printing - Lexmark X651DE | User's Guide - Page 19
the printer is turned on and a short warm-up period occurs, the display shows the following basic screen which is referred to as the home screen. Use the home screen buttons to initiate an action such as copying, faxing are available only when the printer is in the Ready state. Opens the File - Lexmark X651DE | User's Guide - Page 20
bar • Shows the current printer status such as Ready or Busy. • Shows printer conditions such as Toner Low. • Shows intervention messages to give instructions on what you should do so the printer can continue processing, such as Close door or Insert print cartridge. 6 Status/Supplies Appears on - Lexmark X651DE | User's Guide - Page 21
Learning about the printer 21 Display item Cancel Jobs Function Opens the Cancel Jobs screen. The Cancel Jobs screen shows three headings: Print, Fax, and Network. The following items are available under the Print, Fax, and Network headings: • Print job • Copy job • Fax profile • FTP • E-mail - Lexmark X651DE | User's Guide - Page 22
Learning about the printer 22 Button Function Left scroll decrease Scrolls to another value in decreasing order Right scroll increase Scrolls to another value in increasing order Left arrow Scrolls left Right arrow Scrolls right Submit Saves a value as the new user default setting Back - Lexmark X651DE | User's Guide - Page 23
Learning about the printer Button Selected radio button 23 Function This is a selected radio button. The radio button is blue to show it is selected. Cancel Jobs Continue Cancel Select Opens the Cancel Jobs screen. The Cancel Jobs screen shows three headings: Print, Fax, and Network. The - Lexmark X651DE | User's Guide - Page 24
Learning about the printer 24 Features Feature Menu trail line: Menus > Settings > Copy Settings > Number of Copies Attendance message alert Description A Menu trail line is located at the top of each menu screen. This feature acts as a trail, showing the path taken to arrive at the current menu. - Lexmark X651DE | User's Guide - Page 25
capacity by adding optional cards. The instructions in this section explain how to install the available cards; you can also use them to locate a card for removal. Available internal options • Memory cards - Printer memory - Flash memory - Fonts • Firmware cards - Bar Code and Forms - IPDS and - Lexmark X651DE | User's Guide - Page 26
a flathead screwdriver. CAUTION-SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing. If you have any other devices - Lexmark X651DE | User's Guide - Page 27
by static electricity. Touch something metal on the printer before touching any system board electronic components or connectors. 1 2 4 3 1 Firmware and flash memory card connectors 2 Memory card connector 3 Lexmark Internal Solutions Port or printer hard disk connector 4 Fax card connector - Lexmark X651DE | User's Guide - Page 28
a flathead screwdriver. CAUTION-SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing. If you have any other devices - Lexmark X651DE | User's Guide - Page 29
the ridges on the connector. 1 2 1 Notches 2 Ridges 5 Push the memory card straight into the connector until it snaps into place. 6 Replace the system board cover and close the system board door. 1 2 3 Installing a flash memory or firmware card Note: This task requires a flathead screwdriver. - Lexmark X651DE | User's Guide - Page 30
an optional flash memory or firmware card. Only one of each may be installed, but the connectors are interchangeable. CAUTION-SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and - Lexmark X651DE | User's Guide - Page 31
Additional printer setup 31 4 Push the card firmly into place. Notes: • The entire length of the connector on the card must touch and be flush against the system board. • Be careful not to damage the connectors. 5 Replace the system board cover and close the system board door. 1 2 3 - Lexmark X651DE | User's Guide - Page 32
Additional printer setup 32 Installing an Internal Solutions Port The system board supports one optional Lexmark Internal Solutions Port (ISP). system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord - Lexmark X651DE | User's Guide - Page 33
, leaving the cable attached to the printer hard disk. To unplug the cable, squeeze the paddle at the plug of the interface cable to disengage the latch before pulling the cable out. b Remove the screws holding the printer hard disk in place. c Remove the printer hard disk by pulling it upward to - Lexmark X651DE | User's Guide - Page 34
Additional printer setup 34 d Remove the thumbscrews that attach the printer hard disk mounting bracket to the printer hard disk, and then remove the bracket. Set the printer hard disk aside. 4 Remove the metal cover from the ISP opening. 2 1 - Lexmark X651DE | User's Guide - Page 35
Additional printer setup 35 5 Align the posts of the plastic tee to the holes in the system board, and then press downward until the tee snaps into - Lexmark X651DE | User's Guide - Page 36
Additional printer setup 36 7 Lower the ISP toward the plastic tee until the ISP is seated between the guides of the plastic tee. 8 Insert the long thumbscrew and turn it clockwise enough to hold the ISP in place, but do not tighten the thumbscrew at this time. - Lexmark X651DE | User's Guide - Page 37
Additional printer setup 37 9 Attach the two provided screws to secure the ISP mounting bracket to system board. Note: The plugs and receptacles are color coded. 12 If a printer hard disk was previously installed, then attach the printer hard disk to the ISP. For more information, see "Installing - Lexmark X651DE | User's Guide - Page 38
with or without a Lexmark Internal Solutions Port (ISP). Note: This operation requires a flathead screwdriver. CAUTION-SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug - Lexmark X651DE | User's Guide - Page 39
Locate the appropriate connector on the system board. Note: If an optional ISP is currently installed, then the printer hard disk must be installed onto the ISP. To install a printer hard disk onto the ISP: a Using a flathead screwdriver to loosen the screws, remove the thumbscrews that attach the - Lexmark X651DE | User's Guide - Page 40
of the ISP. Note: The plugs and receptacles are color coded. To install a printer hard disk directly onto the system board: a Align the standoffs of the printer hard disk with the holes in the system board, and then press downward on the printer hard disk until the standoffs have seated into place. - Lexmark X651DE | User's Guide - Page 41
setup 41 b Attach the two provided screws to secure the printer hard disk mounting bracket. c Insert the plug of the printer hard disk interface cable into the receptacle of the system board. Note: The plugs and receptacles are color coded. 4 Replace the system board cover and - Lexmark X651DE | User's Guide - Page 42
setup 42 Installing a fax card Note: This task requires a flathead screwdriver. CAUTION-SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall - Lexmark X651DE | User's Guide - Page 43
Additional printer setup 43 4 Insert the fax card and attach the two provided screws to secure the fax card mounting bracket. - Lexmark X651DE | User's Guide - Page 44
setup 44 5 Insert the plug of the fax card interface cable into the receptacle of the system board. 6 Replace the system board cover and close the system board door. 1 2 3 Attaching cables Connect the printer to the computer using a USB cable or Ethernet cable. Be sure to match the following - Lexmark X651DE | User's Guide - Page 45
settings page Print a menu settings page to review the current menu settings and to verify printer options are installed correctly. Note: If from the menus, they replace the factory default settings as user default settings. A user default setting remains in effect until you access the menu again - Lexmark X651DE | User's Guide - Page 46
printer software Installing printer software A printer driver is software that lets the computer communicate with the printer. The printer software is typically installed during the initial printer setup. If you need to install the software after setup, follow these instructions: For Windows users - Lexmark X651DE | User's Guide - Page 47
necessary to manually add the options in the printer driver to make them available for print jobs. For Windows users 1 Do one of the following: In Windows Vista a Click . b Click Control Panel. c Click Hardware and Sound. d Click Printers. In Windows XP a Click Start. b Click Printers and Faxes. In - Lexmark X651DE | User's Guide - Page 48
Driver, and then add any installed hardware options. 5 Click OK. In Mac OS X version 10.4 and earlier 1 From the Go menu, choose Applications. 2 Double‑click Utilities, and then double‑click Print Center or Printer Setup Utility. 3 Select the printer, and then from the Printers menu, choose Show - Lexmark X651DE | User's Guide - Page 49
to the same wireless network where you want to set up the printer. 1 Connect the power cable, and then turn the printer on. 1 2 Make sure the printer and computer are fully on and ready. Do not connect the USB cable until instructed to do so on the screen 2 Insert the Software and Documentation CD - Lexmark X651DE | User's Guide - Page 50
you to disconnect the temporary USB cable so you can print wirelessly. b If your printer has faxing capabilities, then connect the telephone cable. 8 Follow the on‑screen instructions to complete the software installation. 9 To allow other computers on the wireless network to use the wireless - Lexmark X651DE | User's Guide - Page 51
located on the MAC address sheet. 3 Open the Safari browser. 4 From the Bookmarks drop-down menu, select Show. 5 Under Collections, select Bonjour or Rendevous, and then double‑click the printer name. 6 From the main page of the Embedded Web Server, navigate to the page where the wireless settings - Lexmark X651DE | User's Guide - Page 52
printer wirelessly To print to a network printer, each Macintosh user must install a custom PostScript Printer Description (PPD) file and create a printer in the Print Center or Printer , choose System Preferences. 2 Click Print & Fax. 3 Click +. 4 Select the printer from the list. 5 Click Add. In - Lexmark X651DE | User's Guide - Page 53
. These instructions apply to Ethernet and fiber optic network connections. Before you install the printer on a wired network, make sure that: • You have completed the initial setup of the printer. • The printer is connected to your network with the appropriate type of cable. For Windows users - Lexmark X651DE | User's Guide - Page 54
printer does not appear in the list of discovered printers, click Add Port and follow the on‑screen instructions. 9 Follow the on‑screen instructions to complete the installation. For Macintosh users a different subnet than the printer. 4 Install the drivers and add the printer. a Install a PPD file - Lexmark X651DE | User's Guide - Page 55
menu, choose System Preferences. 2 Click Print & Fax. 3 Click +. 4 Click AppleTalk. 5 Select the printer from the list. 6 Click Add. In Mac printer from the list. 10 Click Add. Note: If the printer doesn't show up in the list, you may need to add it using the IP address. Contact your system support - Lexmark X651DE | User's Guide - Page 56
on again. For Windows users 1 Print a network setup page and make a note of the new IP address. 2 Do one of the following: In Windows Vista a Click . b Click Control Panel. c Under Hardware and Sound, click Printer. In Windows XP a Click Start. b Click Printers and Faxes. In Windows 2000 a Click - Lexmark X651DE | User's Guide - Page 57
click Close. For Mac users 1 Print a network setup page and make a note of the new IP address. 2 Locate the printer IP address in the TCP the Apple menu, choose System Preferences. b Click Print & Fax. c Click +. d Click AppleTalk. e Select the printer from the list. f Click Add. In Mac OS X version - Lexmark X651DE | User's Guide - Page 58
parameters in the printer: a From the printer control panel, navigate to the menu with port settings. b Locate the submenu with serial port settings. c Make any necessary changes to the serial settings. d Save the new settings. e Print a menu settings page. 2 Install the printer driver: a Insert the - Lexmark X651DE | User's Guide - Page 59
) port assigned to the printer driver. The serial parameters in the COM port must match the serial parameters you set in the printer. a Open the Device Manager. Do one of the following: In Windows Vista 1 Click . 2 Click Control Panel. 3 Click System and Maintenance. 4 Click System. 5 Click Device - Lexmark X651DE | User's Guide - Page 60
. Do not set up this product or make any electrical or cabling connections, such as the fax feature, power cord, or telephone, during a lightning storm. Choosing a fax connection You can connect the printer with equipment such as a telephone, an answering machine, or a computer modem. Note: The - Lexmark X651DE | User's Guide - Page 61
some countries or regions. Note: If you have DSL, do not connect the printer using a splitter because the fax feature may not work correctly. 1 Connect the adapter to the telephone cord that came with the printer. Note: The UK adapter is shown. Your adapter may look different, but it will fit the - Lexmark X651DE | User's Guide - Page 62
your telecommunications equipment directly to the EXT port on the back of the printer. Warning-Potential Damage: Do not touch cables or the printer in the area shown while actively sending or receiving a fax. Country/region • Saudi Arabia • United Arab Emirates • Egypt • Bulgaria • Czech Republic - Lexmark X651DE | User's Guide - Page 63
2 Connect your telecommunications equipment directly to the EXT port on the back of the printer. Note: Once this plug is removed, any country‑ or region‑specific equipment that you connect to the printer by way of the adapter, as shown, will not function properly. Country/region • Germany • Austria - Lexmark X651DE | User's Guide - Page 64
) may not work. Connecting directly to a telephone wall jack in Germany Connect the printer directly to a telephone wall jack to send and receive faxes without using a computer. Note: In Germany (and some other countries), the printer ships with a special RJ‑11 plug in the EXT port. Do not remove - Lexmark X651DE | User's Guide - Page 65
(not provided) between the answering machine and the other N slot of the telephone wall jack. Connecting to a telephone Connect a telephone to the printer to use the fax line as a normal telephone line. Then set up the printer wherever your telephone is located to make copies or to send and receive - Lexmark X651DE | User's Guide - Page 66
other telephone cord to a telephone, and then plug it into the EXT port of the printer. Connecting to an answering machine Connect an answering machine to the printer to receive both incoming voice messages and faxes. Note: Setup steps may vary depending on your country or region. 1 Make sure you - Lexmark X651DE | User's Guide - Page 67
setup 67 2 Connect one telephone cord into the LINE port of the printer, and then plug it into an active telephone wall jack. 3 Remove the protective plug from the EXT port of the printer. 4 Connect a second telephone cord from the telephone to the answering machine. 5 Connect a third telephone - Lexmark X651DE | User's Guide - Page 68
setup 68 Connecting to a computer with a modem Connect the printer to a computer with a modem to send faxes from the software program. Note: Setup steps may vary depending on your country or region. 1 Make sure you have the following: • A telephone • A computer with a modem • - Lexmark X651DE | User's Guide - Page 69
5 Connect a third telephone cord from the computer modem to the EXT port of the printer. Setting the outgoing fax name and number To have the designated fax name and fax number printed on outgoing faxes: 1 Type the printer IP address into the address field of your Web browser. Note: If you do not - Lexmark X651DE | User's Guide - Page 70
fax you send. If there is a power failure, then you may have to reset the date and time. To set the date and time: 1 Type the printer 4 Click inside the Manually Set Date & Time box, and then enter the current date and time. 5 Click Submit. Turning Daylight Saving Time on The printer can be set to - Lexmark X651DE | User's Guide - Page 71
must be set manually for all trays that do not contain plain paper. 1 Make sure the printer is on and user‑defined setting that lets you print on paper sizes that are not preset in the printer ) • Portrait Width • Portrait Height Note: The smallest supported Universal size is 76 x 76 mm (3 x 3 in - Lexmark X651DE | User's Guide - Page 72
are different in appearance, they require the same process for loading paper. Use these instructions to load paper in either tray: 1 Pull the tray out. Note: Do not jam. 2 Squeeze the width guide tab inward as shown, and move the width guide to the correct position for the paper size being loaded. - Lexmark X651DE | User's Guide - Page 73
for the paper size being loaded. 2 1 3 Notes: • Use the size indicators on the bottom of the tray to help position the guides. • For standard paper sizes, lock the length guide. 4 Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the - Lexmark X651DE | User's Guide - Page 74
line on the side of the tray which indicates the maximum height for loading paper. Do not overload the tray. 6 If necessary, adjust the paper guides to lightly touch the sides of the stack, and lock the length - Lexmark X651DE | User's Guide - Page 75
type of paper was loaded than the type previously loaded in the tray, then change the Paper Type setting for the tray from the printer control panel. Loading the 2000‑sheet tray 1 Pull the tray out. 2 Pull up and slide the width guide to the correct position for the paper size being loaded. - Lexmark X651DE | User's Guide - Page 76
Loading paper and specialty media 76 3 Unlock the length guide. 4 Push the length guide release latch to raise the length guide, slide the guide to the correct position for the paper size being loaded, and then lock the guide. - Lexmark X651DE | User's Guide - Page 77
Loading paper and specialty media 77 5 Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface. 6 Load the paper stack: • Print side facedown for single‑sided printing • Print side faceup for duplex printing Note: - Lexmark X651DE | User's Guide - Page 78
Loading paper and specialty media 78 Without an optional StapleSmart II Finisher With an optional StapleSmart II Finisher ABC ABC Duplex (two‑sided) printing Duplex (two‑sided) printing Note: Notice the maximum fill line on the side of the tray which indicates the maximum height for loading - Lexmark X651DE | User's Guide - Page 79
specialty media 79 Loading the multipurpose feeder 1 Pull down the multipurpose feeder door. 2 Pull out the extension until it is fully extended. 3 Slide the width guide to the far right. 4 Flex the sheets of paper or specialty media back and forth to loosen them, and then fan them. Do not fold - Lexmark X651DE | User's Guide - Page 80
Loading paper and specialty media 80 Paper Envelopes Transparencies* * Avoid touching the print side of transparencies. Be careful not to scratch them. 5 Load the paper or specialty media. Slide the stack gently into the multipurpose feeder until it comes to a stop. Without an optional - Lexmark X651DE | User's Guide - Page 81
the width guide to lightly touch the edge of the paper stack. Make sure the paper fits loosely in the multipurpose feeder, lies flat, and is not bent or wrinkled. 7 From the printer control panel, set the Paper Size and Paper Type. Loading the envelope feeder 1 Adjust the envelope support for the - Lexmark X651DE | User's Guide - Page 82
Loading paper and specialty media 82 2 Lift the envelope weight back toward the printer. 3 Slide the width guide to the right. 4 Prepare the envelopes for loading. Flex the envelopes back and snaps, windows, coated linings, or self‑stick adhesives. These envelopes may severely damage the printer. - Lexmark X651DE | User's Guide - Page 83
stack height by forcing paper under the stack height limiter. 6 Adjust the width guide to lightly touch the edge of the paper stack. 7 Lower the envelope weight to touch the paper stack. 8 From the printer control panel, set the Paper Size and Paper Type. Linking and unlinking trays Linking trays - Lexmark X651DE | User's Guide - Page 84
for the multipurpose feeder are not automatic; they must be set manually from the Paper Size menu. Warning-Potential Damage: Do not assign paper type name to a tray when linking or unlinking the tray. 1 Make sure the printer is on and Ready appears. 2 From the home screen, touch . 3 Touch Paper - Lexmark X651DE | User's Guide - Page 85
Loading paper and specialty media 85 7 Click Custom Types. Custom Types appears, followed by your custom name. 8 Select a Paper Type setting from the list next to your custom name. 9 Click Submit. - Lexmark X651DE | User's Guide - Page 86
the Card Stock & Label Guide available on the Lexmark Web site at www.lexmark.com/publications. Weight The printer can automatically feed paper weights and can cause feeding problems. Smoothness Paper smoothness directly affects print quality. If paper is too rough, then toner cannot fuse to it - Lexmark X651DE | User's Guide - Page 87
resulting in fewer paper feeding problems and better print quality. Paper types are not recommended for use with the printer: • Chemically treated papers used to make copies • Multiple‑part forms or documents Selecting paper Using appropriate paper prevents jams and helps ensure trouble‑free printing. - Lexmark X651DE | User's Guide - Page 88
recycled paper and other office papers As an environmentally conscious company, Lexmark supports the use of recycled office paper produced specifically for use in laser (electrophotographic) printers. In 1998, Lexmark presented to the US government a study demonstrating that recycled paper produced - Lexmark X651DE | User's Guide - Page 89
Paper Size. For information on card stock and labels, see the Card Stock & Label Guide on the Lexmark Web site at www.lexmark.com/publications. Paper sizes supported by the printer Paper size Dimensions 250‑ or 550‑sheet trays (standard or optional) Optional 2000‑sheet tray Multipurpose feeder - Lexmark X651DE | User's Guide - Page 90
Paper and specialty media guidelines 90 Paper size Dimensions 250‑ or 550‑sheet trays (standard or optional) Optional 2000‑sheet tray Multipurpose as index cards. Paper types and weights supported by the printer The printer engine supports 60-176 g/m2 (16-47 lb) paper weights. The duplex unit - Lexmark X651DE | User's Guide - Page 91
requires a special label fuser cleaner which prevents duplexing. The label fuser cleaner is included with the special cartridge required for label applications. Paper types and weights supported by the finisher Use this table to determine the possible output destinations of print jobs which use - Lexmark X651DE | User's Guide - Page 92
• Paper • Vinyl Transparencies X X X X 1 Supports 60‑90 g/m2 (16‑24 lb) paper weights. 2 Maximum of 50 sheets per stapled packet. 3 Printing labels requires a special label fuser cleaner which prevents duplexing. The label fuser cleaner is included with the special cartridge required for label - Lexmark X651DE | User's Guide - Page 93
) into the ADF. Place these items on the scanner glass. 2 If you are loading a document into the ADF, then adjust the paper guides. 3 From the printer control panel, press . 4 If you placed the document on the scanner glass, then touch Finish the Job to return to the home screen. Copying using - Lexmark X651DE | User's Guide - Page 94
as magazine clippings) into the ADF. Place these items on the scanner glass. 2 If you are loading a document into the ADF, then adjust the paper guides. 3 On the home screen, touch Copy. 4 Touch Copy from, and then identify the size of the original document. 5 Touch Copy to, and then touch the - Lexmark X651DE | User's Guide - Page 95
the original document. 5 Touch Copy to, and then touch Manual Feeder and place letterhead face up, top edge first in the you are loading a document into the ADF, then adjust the paper guides. 3 On the home screen, touch Copy. 4 Touch Copy printer will scale the size automatically. 6 Touch Copy It. - Lexmark X651DE | User's Guide - Page 96
touch Manual Feeder or the tray that contains the paper type you want. Note: If you choose Manual Example 1: Copying to mixed paper sizes The printer has two paper trays, one tray loaded with loading a document into the ADF, then adjust the paper guides. 3 On the home screen, touch Copy. 4 Touch - Lexmark X651DE | User's Guide - Page 97
Example 2: Copying to a single paper size The printer has one paper tray, loaded with letter-size paper items on the scanner glass. 2 If you are loading a document into the ADF, then adjust the paper guides. 3 On the home screen, touch Copy. 4 Touch Copy from, and then touch Mixed Letter/Legal. 5 - Lexmark X651DE | User's Guide - Page 98
"Copy to" or "Copy from" after setting Scale manually changes the scale value back to Auto. 5 Touch are loading a document into the ADF, then adjust the paper guides. 3 On the home screen, touch Copy. 4 Touch Options graphics such as documents printed on a laser printer, or pages from a magazine or - Lexmark X651DE | User's Guide - Page 99
as magazine clippings) into the ADF. Place these items on the scanner glass. 2 If you are loading a document into the ADF, then adjust the paper guides. 3 On the home screen, touch Copy. 4 Touch Options. 5 Touch Separator Sheets. Note: Collate must be On for the separator sheets to be placed between - Lexmark X651DE | User's Guide - Page 100
, the scanner scans the first set of original documents using the supplied parameters, and then it scans the next set with the same or scanner glass. 2 If you are loading a document into the ADF, then adjust the paper guides. 3 On the home screen, touch Copy. 4 Touch Options. 5 Touch Custom Job. 6 - Lexmark X651DE | User's Guide - Page 101
print copies. Note: The Job Interrupt setting must be On for this feature to function. 1 Load an original document faceup, short edge first into are loading a document into the ADF, then adjust the paper guides. 3 From the printer control panel, press . 4 If you placed the document on the scanner - Lexmark X651DE | User's Guide - Page 102
Copying 102 5 Touch Overlay. 6 Touch the button containing the overlay you want to use. 7 Touch Done. 8 Touch Copy It. Canceling a copy job Canceling a copy job while the document is in the ADF When the ADF begins processing a document, the scanning screen appears. To cancel the copy job, touch - Lexmark X651DE | User's Guide - Page 103
onto is not loaded in one of the trays, touch Manual Feeder, and manually send the paper through the multipurpose feeder. • When "Copy full dynamic range of tones in the original document. • Printed Image-Used when copying halftone photographs, graphics such as documents printed on a laser printer - Lexmark X651DE | User's Guide - Page 104
Copying 104 Collate This option keeps the pages of a print job stacked in sequence when printing multiple copies of the document. The factory default setting for Collate is on; the output pages of your copies will be ordered (1,2,3) (1,2,3) (1,2,3). If you want all the copies of each page to - Lexmark X651DE | User's Guide - Page 105
across each page. Note: A custom overlay can also be created by your system support person. When a custom overlay is created, a button with an icon of that graphics, and brochures. Use Printed Image mode when copying halftone photographs, graphics such as documents printed on a laser printer, or - Lexmark X651DE | User's Guide - Page 106
IP address into the address field of your Web browser. Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP address in the TCP/IP section. 2 Click Settings. 3 Under Default Settings, click E-mail/FTP Settings. 4 Click E- - Lexmark X651DE | User's Guide - Page 107
Creating an e-mail shortcut using the Embedded Web Server 1 Type the printer IP address into the address field of your Web browser. Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP address in the TCP/IP - Lexmark X651DE | User's Guide - Page 108
2 If you are loading a document into the ADF, then adjust the paper guides. 3 On the home screen, touch E-mail. 4 Enter the e‑mail address into the ADF, adjust the paper guides. 3 On the home screen, touch E-mail. 4 Touch Search Address Book. 5 Enter the name or part of the name you are searching for - Lexmark X651DE | User's Guide - Page 109
glass. 2 If you are loading a document into the ADF, then adjust the paper guides. 3 On the home screen, touch E-mail. 4 Type an e-mail address. 5 provided free by Adobe at www.adobe.com. • Secure PDF-Creates an encrypted PDF file that protects the file contents from unauthorized access • TIFF - Lexmark X651DE | User's Guide - Page 110
party standalone viewer 7 Touch E-mail It. Note: If you selected Encrypted PDF, then enter your password twice. Canceling an e-mail • When using the the size of the original document. Sides (Duplex) This option informs the printer if the original document is simplex (printed on one side) or duplex ( - Lexmark X651DE | User's Guide - Page 111
at www.adobe.com. • Secure PDF-Creates an encrypted PDF file that protects the file contents party standalone viewer Content This option tells the printer the original document type. Choose from Text, scan, but emphasizes a reproduction of the full dynamic range of tones in the original document - Lexmark X651DE | User's Guide - Page 112
E-mailing 112 • Scan Preview-Displays the first page of the image before it is included in the e-mail. When the first page is scanned, the scanning is paused and a preview image appears. • Edge Erase-Eliminates smudges or information around the edges of a document. You can choose to eliminate an - Lexmark X651DE | User's Guide - Page 113
magazine clippings). Sending a fax Sending a fax using the printer control panel 1 Load an original then adjust the paper guides. 3 On the home screen, touch Fax. 4 Enter the fax number or a shortcut a fax number, press . The dial pause appears as a comma in the "Fax to" box. Use this feature if - Lexmark X651DE | User's Guide - Page 114
entire phone number of a fax recipient on the printer control panel each time you want to send a fax, you can create a permanent fax destination and assign a shortcut number. A shortcut can be created to a single fax number or a group of fax numbers. 1 Type the printer IP address into the address - Lexmark X651DE | User's Guide - Page 115
you are loading a document into the ADF, then adjust the paper guides. 3 Press , and then enter the shortcut number using the keypad. Using the address book Note: If the address book feature is not enabled, then contact your system support person. 1 Load an original document faceup, short edge first - Lexmark X651DE | User's Guide - Page 116
part of the name of the person whose fax number you want to find. (Do not attempt to search for multiple names at the same time.) 6 Touch Search. 7 Touch the name to add it to the "Fax then adjust the paper guides. 3 On the home screen, touch Fax. 4 Use the keypad to enter the fax number. 5 Touch - Lexmark X651DE | User's Guide - Page 117
document into the ADF, then adjust the paper guides. 3 On the home screen, touch Fax. 4 Enter the fax number using the numbers on the touch screen or Click Settings. 3 Click Reports. 4 Click Fax Job Log or Fax Call Log. Blocking junk faxes 1 Type the printer IP address into the address field of your - Lexmark X651DE | User's Guide - Page 118
Next Page / Finish the Job appears. Canceling a fax after the original documents have been scanned to memory 1 On the home screen, touch Cancel Jobs. the size of the original document. Content This option tells the printer the original document type. Choose from Text, Text/Photo, or Photograph - Lexmark X651DE | User's Guide - Page 119
a reproduction of the full dynamic range of tones in the original document. This increases the amount of information saved. • Color-Sets the scan type and output for the fax. Color documents can be scanned and sent to a fax destination. Sides (Duplex) This option informs the printer if the original - Lexmark X651DE | User's Guide - Page 120
business graphics, and brochures. Use Photo mode when faxing photos printed on a laser printer or taken from a magazine or newspaper. Holding and forwarding faxes Holding faxes This option lets you hold received faxes from printing until they are released. Held faxes can be released manually or at - Lexmark X651DE | User's Guide - Page 121
browser. Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP address in the TCP/IP section. 2 Click Settings. 3 Click Fax Settings. 4 Click Analog Fax Setup. 5 From the Fax Forwarding menu, select one of the following: • Print • Print and Forward - Lexmark X651DE | User's Guide - Page 122
destination has been configured by your system support person, the name of the destination printer; for example, a color document can be scanned and then sent to a color printer. Sending a document to an FTP server is similar to sending a fax guides. 3 On the home screen, touch FTP. 4 Type the - Lexmark X651DE | User's Guide - Page 123
. Place these items on the scanner glass. 2 If you are loading a document into the ADF, adjust the paper guides. 3 On the home screen, touch FTP. 4 Touch Search Address Book. 5 Type the name or part of the name you are searching for, and then touch Search. 6 Touch the name that you want to - Lexmark X651DE | User's Guide - Page 124
"Original Size" is set to Auto Size Sense, the scanner automatically determines the size of the original document. Sides (Duplex) This option informs the printer if the original document is simplex (printed on one side) or duplex (printed on both sides). This lets the scanner know what needs to be - Lexmark X651DE | User's Guide - Page 125
at www.adobe.com. • Secure PDF-Creates an encrypted PDF file that protects the file contents party standalone viewer Content This option tells the printer the original document type. Choose from Text, scan, but emphasizes a reproduction of the full dynamic range of tones in the original document - Lexmark X651DE | User's Guide - Page 126
contains a mixture of text and graphics. • Text/Photo mode is recommended for magazine articles, business graphics, and brochures. When should I use Photo Use Photo mode when the original document is composed mostly of photos printed on a laser mode? printer or taken from a magazine or newspaper. - Lexmark X651DE | User's Guide - Page 127
to a computer or a flash drive. The computer does not have to be directly connected to the printer for you to receive Scan to PC images. You can scan the document back to the computer over in the Scan Profile list on the display. 7 Click Submit. 8 Review the instructions on the Scan Profile screen. - Lexmark X651DE | User's Guide - Page 128
into the ADF, then adjust the paper guides. 3 Insert the flash drive into the USB port on the front of the printer. The Held Jobs screen appears. 4 Touch Custom Text - BW PDF Text - BW TIFF Photo - Color JPEG Photo - Color TIFF Text/Photo - BW PDF Text/Photo - Color PDF To customize the scan - Lexmark X651DE | User's Guide - Page 129
size is usually larger than an equivalent JPEG. • Secure PDF-Creates an encrypted PDF file that protects the file contents from unauthorized access • of the full dynamic range of tones in the original document. This increases the amount of information saved. Color This option tells the printer the - Lexmark X651DE | User's Guide - Page 130
/Photo mode when scanning an original document that contains a mixture of text and graphics. • Text/Photo mode is recommended for magazine articles, business graphics, and brochures. Use Photo mode when scanning photos printed on a laser printer or taken from a magazine or newspaper. - Lexmark X651DE | User's Guide - Page 131
into a tray or feeder. 2 From the printer control panel Paper menu, set the Paper Type and Paper Size to c Click OK, and then click Print. For Macintosh users a Customize the settings as needed in the Page Setup dialog Use letterhead designed specifically for laser printers. • Print samples on - Lexmark X651DE | User's Guide - Page 132
problems, avoid getting fingerprints on the transparencies. • Before loading transparencies, fan the stack to prevent sheets from sticking together. • We recommend Lexmark part number 12A5010 for A4‑size transparencies and Lexmark part designed specifically for laser printers. Check with the - Lexmark X651DE | User's Guide - Page 133
with the special cartridge required for label applications. For more information, see "Ordering supplies" on page 255. For detailed information on label printing, characteristics, and design, see the Card Stock & Label Guide available on the Lexmark Web site at www.lexmark.com/publications. When - Lexmark X651DE | User's Guide - Page 134
jams or other paper handling problems. • Check with the manufacturer printer When sending a job to the printer, you can specify that you want the printer to hold the job in memory until you start the job from the printer control panel. All print jobs that can be initiated by the user at the printer - Lexmark X651DE | User's Guide - Page 135
OK or Print, and then go to the printer to release the job. 6 On the home screen, touch Held jobs. 7 Touch your user name. Note: A maximum of 500 results jobs are automatically deleted from memory after they print. Repeat and Reserve jobs continue to be held in the printer until you choose to delete - Lexmark X651DE | User's Guide - Page 136
file types include: .pdf, .gif, .jpeg, .jpg, .bmp, .png, .tiff, .tif, .pcx, and .dcx. Many flash drives are tested and approved for use with the printer. For more information, visit the Lexmark Web site at www.lexmark.com. Notes: • Hi‑Speed flash drives must support the Full‑speed standard. Flash - Lexmark X651DE | User's Guide - Page 137
pdf files from the flash drive as held jobs. Printing information pages Printing a directory list A directory list shows the resources stored in flash memory or on the printer hard disk. 1 Make sure the printer Canceling a print job from the printer control panel 1 Touch Cancel Jobs on the touch - Lexmark X651DE | User's Guide - Page 138
users In Windows Vista: 1 Click . 2 Click Control Panel. 3 Click Hardware and Sound. 4 Click Printers. 5 Double‑click the printer icon users In Mac OS X version 10.5: 1 From the Apple menu, choose System Preferences. 2 Click Print & Fax, and then double‑click the printer icon. 3 From the printer - Lexmark X651DE | User's Guide - Page 139
Printing 139 4 From the printer window, select the job to cancel. 5 From the icon bar at the top of the window, click the Delete icon. - Lexmark X651DE | User's Guide - Page 140
printer is printing. Load them prior to printing, or wait for a prompt to load them. • Do not load too much paper. Make sure the stack height does not exceed the indicated maximum height. • Make sure the guides and weights supported by the printer" on correctly in the printer control panel menus. • - Lexmark X651DE | User's Guide - Page 141
jam: 9 6,7,8 2 9 1 4 2 5 1 4 3 3 Jam numbers Area 1 200-202 Printer 2 230-239 Duplex unit 3 240-249 Paper tray 4 250 Multipurpose feeder 5 260 Envelope feeder 6 200 and 201 paper jams 1 Touch Status/Supplies to identify the location of the jam. 2 Lower the multipurpose feeder door. - Lexmark X651DE | User's Guide - Page 142
Clearing jams 142 3 Push the release latch, and then open the front cover. 3 4 Lift and pull the print cartridge out of the printer. Warning-Potential Damage: Do not touch the photoconductor drum on the underside of the cartridge. Use the cartridge handle whenever you are holding the cartridge. - Lexmark X651DE | User's Guide - Page 143
the paper from there. 7 Align and reinstall the print cartridge. 8 Close the front cover. 9 Close the multipurpose feeder door. 10 Touch Continue. 202 paper jam Touch Status/Supplies to identify the location of the jam. If the paper is exiting the printer, then pull the paper out, and then touch - Lexmark X651DE | User's Guide - Page 144
Clearing jams 144 230-239 paper jams 1 Touch Status/Supplies to identify the location of the jam. 2 Pull the standard tray out. 3 Pull down the bottom rear door. 4 Push the tab down. 5 Remove the jammed paper. 6 Close the bottom rear door. 7 Insert the standard tray. 8 Touch Continue. - Lexmark X651DE | User's Guide - Page 145
Clearing jams 145 240-249 paper jams 1 Touch Status/Supplies to identify the location of the jam. 2 Pull the standard tray out. 3 Remove any jammed paper, and then close the tray. 4 Touch Continue. 5 If the - Lexmark X651DE | User's Guide - Page 146
Clearing jams 146 250 paper jam 1 Touch Status/Supplies to identify the location of the jam. 2 Remove the paper from surface. 4 Load the paper into the multipurpose feeder. 5 Slide the paper guide toward the inside of the tray until it lightly rests against the edge of the paper. 6 Touch Continue. - Lexmark X651DE | User's Guide - Page 147
cannot be pulled out, then lift the envelope feeder up and then out of the printer, and then set it aside. 4 Remove the envelope from the printer. Note: If you cannot remove the envelope, then the print cartridge will have to be removed. For more information, see "200 and 201 paper jams" on - Lexmark X651DE | User's Guide - Page 148
Clearing jams 148 283 staple jams 1 Touch Status/Supplies to identify the location of the jam. 2 Press the latch to open the stapler door. 3 Pull the latch of the staple cartridge holder down, and then pull the holder out of the printer. - Lexmark X651DE | User's Guide - Page 149
Clearing jams 149 4 Use the metal tab to lift the staple guard, and then remove any loose staples. 5 Close the staple guard. 6 Press down on the staple guard until it snaps into place. - Lexmark X651DE | User's Guide - Page 150
holder firmly back into the stapler unit until the cartridge holder clicks into place. 8 Close the stapler door. 290-294 paper jams 1 Remove all original documents from the ADF. 2 Open the ADF cover, and then - Lexmark X651DE | User's Guide - Page 151
Clearing jams 151 5 Open the bottom ADF door, and then remove any jammed pages. 1 2 6 Close the bottom ADF door and scanner cover. 7 Touch Restart Job. - Lexmark X651DE | User's Guide - Page 152
are available to make it easy for you to change printer settings. To access the menus, touch on the home Fax Settings E‑mail Settings FTP Settings Flash Drive Menu Print Settings Help Print all guides Copy guide E‑mail guide Fax guide FTP guide Information guide Print Defects guide Supplies Guide - Lexmark X651DE | User's Guide - Page 153
Understanding printer menus 153 Paper menu Default Source menu Menu item Default Source Tray MP Feeder Envelope Feeder Manual Paper Manual • Automatic size sensing is not supported for Oficio, Folio, or Statement paper sizes. • The 2000‑sheet tray supports A4, Letter, and Legal paper sizes - Lexmark X651DE | User's Guide - Page 154
Understanding printer menus 154 Menu item Description Tray Type Plain Paper for Tray 1. Custom Type is the factory default setting for all other trays. • If available, a user‑defined name will appear instead of Custom Type . • Use this menu item to configure automatic tray linking. If - Lexmark X651DE | User's Guide - Page 155
Understanding printer menus 155 Menu item Description MP Feeder Type Plain A6 JIS B5 Letter Legal Executive Oficio Folio Statement Universal Specifies the size of the paper being manually loaded Note: A4 is the international factory default setting. Letter is the US factory default setting. - Lexmark X651DE | User's Guide - Page 156
installed trays, drawers, and feeders are listed in this menu. Configure MP menu Menu item Configure MP Cassette Manual First Description Determines when the printer selects paper from the multipurpose feeder Notes: • Cassette is the factory default setting. • The Cassette setting configures the - Lexmark X651DE | User's Guide - Page 157
Understanding printer menus 157 Envelope Enhance The envelope conditioner significantly reduces the wrinkling of some is the factory default setting. • Settings appear only if card stock is supported. Specifies the relative texture of the transparencies loaded in a specific tray Note: Normal - Lexmark X651DE | User's Guide - Page 158
Understanding printer menus 158 Menu item Recycled Texture Smooth Normal Rough Labels Texture Smooth Normal Rough Vinyl Labels Texture Smooth Normal Rough Bond Texture Smooth Normal Rough - Lexmark X651DE | User's Guide - Page 159
Understanding printer menus 159 Menu item Heavy Texture Smooth Normal Rough Rough Texture Smooth Normal Rough Custom Texture Smooth Normal Rough Description Specifies the relative texture of - Lexmark X651DE | User's Guide - Page 160
Understanding printer menus 160 Menu item Bond Weight Light Normal Heavy Envelope Weight Light Normal Heavy Rough Envelope Weight Light Normal Heavy Letterhead type loaded in a specific tray Notes: • Normal is the factory default setting. • Settings appear only if the custom type is supported. - Lexmark X651DE | User's Guide - Page 161
2‑sided printing occurs for all jobs that specify Rough as the paper type Note: Off is the factory default setting. Notes: • Duplex sets the printer default to 2‑sided printing for every print job unless 1‑sided printing is selected from Print Properties in Windows or the Print dialog in Macintosh - Lexmark X651DE | User's Guide - Page 162
Custom Loading is available only if the custom type is supported. Notes: • Duplex sets the printer default to 2‑sided printing for every print job unless 1‑sided type with a factory default Custom Type name or a user‑defined Custom Name created from the Embedded Web Server or MarkVision - Lexmark X651DE | User's Guide - Page 163
User Default 30% 40% 50% 60% 70% 80% Description Specifies a custom scan size name and options. This name replaces a Custom Scan Size name in the printer is a user‑defined paper size setting. It is listed with the other paper size settings and includes similar options, such as support for duplex - Lexmark X651DE | User's Guide - Page 164
Description Sets the portrait width Notes: • If the width exceeds the maximum, the printer uses the maximum width allowed. • 8.5 inches is the US factory default setting. edge is shorter than the maximum width supported in the tray. Description Identifies installed output bins Note: Standard Bin - Lexmark X651DE | User's Guide - Page 165
until a bin becomes full, and then the printer automatically diverts sheets to an bin. Selects an output bin for each supported paper type Available selections for each type are memory, the total page count, alarms, timeouts, the control panel language, the TCP/IP address, the status of supplies - Lexmark X651DE | User's Guide - Page 166
Page Wireless Setup Page Shortcut List Fax Job Log Fax Call Log Copy Shortcuts E‑mail Shortcuts Fax Shortcuts FTP Shortcuts Profiles List NetWare Setup Page Print Fonts 166 Description Prints a report containing printer statistics such as supply information and details about printed pages Prints - Lexmark X651DE | User's Guide - Page 167
Asset Report Description Prints a list of all the resources stored on an optional flash memory card or printer hard disk Notes: • Job Buffer Size must be set to 100%. • The optional flash memory or printer hard disk must be installed correctly and working properly. Prints a report containing asset - Lexmark X651DE | User's Guide - Page 168
control panel and then exiting the menus causes the printer to restart. The menu selection is updated. Sets the size of the network input buffer Notes: • Auto is the factory default setting. • The value can be changed in 1‑K increments. • The maximum size allowed depends on the amount of memory in - Lexmark X651DE | User's Guide - Page 169
"LexLink menu" on page 174 Note: The Wireless menu appears only when the printer is connected to a wireless network. SMTP Setup menu Use the following menu to factory default setting for Use SSL. Specifies the type of user authentication required for scan to e‑mail privileges Note: "No authentication - Lexmark X651DE | User's Guide - Page 170
. • None is the factory default setting for Device‑Initiated E‑mail and User‑Initiated E‑mail. Network Reports menu This menu is available from the Network/ network printer settings, such as the TCP/IP address. • The NetWare Setup Page menu item appears only on models that support NetWare and shows - Lexmark X651DE | User's Guide - Page 171
is selected, then the setting is saved as 10. Allows the printer to print a banner page Note: Off is the factory default setting change the current TCP/IP Address Note: Manually setting the IP address sets the Enable DHCP and Enable RARP to Off on systems that support BOOTP and RARP. Lets you view or - Lexmark X651DE | User's Guide - Page 172
using the File Transfer Protocol. Note: Yes is the factory default setting. Enables the built-in web server (Embedded Web Server). When enabled, the printer can be monitored and managed remotely using a web browser. Note: Yes is the factory default setting. Lets you view or change the current WINS - Lexmark X651DE | User's Guide - Page 173
the wireless network Lets you select an available network for the printer to use Lets you view the quality of the wireless connection zones available on the network> Description Activates AppleTalk support Note: On is the factory default setting. Shows the assigned AppleTalk name Note: The name can - Lexmark X651DE | User's Guide - Page 174
Understanding printer menus 174 Menu item Activate Yes No View Login Name Print Mode Network Number Select SAP Frames Ethernet 802.2 Ethernet 802.3 Ethernet Type II Ethernet SNAP Packet Burst Yes No NSQ/GSQ Mode Yes No Description Activates NetWare support Note: No is the factory default setting. - Lexmark X651DE | User's Guide - Page 175
. • Changing this setting from the printer control panel and then exiting the menus causes the printer to restart. The menu selection is in 1‑K increments. • The maximum size allowed depends on the amount of memory in the printer, the size of the other link buffers, and whether the Resource Save - Lexmark X651DE | User's Guide - Page 176
is busy processing data from another input port. • Changing this setting from the printer control panel and then exiting the menus causes the printer to restart. The menu selection is updated. Sets the printer to process Macintosh binary PostScript print jobs Notes: • Auto is the factory default - Lexmark X651DE | User's Guide - Page 177
. • Changing this setting from the printer control panel and then exiting the menus causes the printer to restart. The menu selection is 1K increments. • The maximum size allowed depends on the amount of memory in the printer, the size of the other link buffers, and whether Resource Save problems. - Lexmark X651DE | User's Guide - Page 178
Mac Binary PS On Off Auto Parallel With ENA ENA Address ENA Netmask ENA Gateway Description Determines whether or not the printer honors printer hardware initialization requests from the computer Notes: • Off is the factory default setting. • The computer requests initialization by activating the - Lexmark X651DE | User's Guide - Page 179
. • Changing this setting from the printer control panel and then exiting the menus causes the printer to restart. The menu selection is in 1‑K increments. • The maximum size allowed depends on the amount of memory in the printer, the size of the other link buffers, and whether Resource Save is set - Lexmark X651DE | User's Guide - Page 180
the factory default setting. Sets the parity for serial input and output data frames Note: None is the factory default setting. Determines whether the printer uses the DSR Signal. DSR is a handshaking signal used by most serial cables. Notes: • Off is the factory default setting. • The serial port - Lexmark X651DE | User's Guide - Page 181
Description Limits the number and time frames of failed login attempts from the printer control panel before all users are locked out Notes: • "Login failures" specifies the number of failed login attempts before users are locked out. Settings range from 1-50. 3 attempts is the factory default - Lexmark X651DE | User's Guide - Page 182
can be wiped and returned to service. Disk Wiping erases only print job data that is not currently in use by the file system from the printer hard disk. All permanent data on the printer hard disk is preserved, such as downloaded fonts, macros, and held jobs. Manual Wiping overwrites all disk space - Lexmark X651DE | User's Guide - Page 183
the printer hard disk. All permanent data on the printer hard disk is preserved, such as downloaded fonts, macros, and held jobs. Both manual and authorized user to export the security log Notes: • To export the log from the printer control panel, a flash drive must be attached to the printer. - Lexmark X651DE | User's Guide - Page 184
Understanding printer menus 184 Menu item Delete Log Delete now Do not delete default settings enable the security audit log. Description Lets you view the current date and time settings for the printer Note: Date/Time is set in YYYY-MM-DD HH:MM format. Note: GMT is the factory default setting - Lexmark X651DE | User's Guide - Page 185
Loaded Beep Enabled Disabled 185 Description Sets the language of the text appearing on the display Note: All languages may not be available for all printers. Minimizes the use of energy, paper, or specialty media Notes: • Off is the factory default setting. Off resets the - Lexmark X651DE | User's Guide - Page 186
as possible. Instructs the printer to run the setup wizard Notes: • Yes is the factory default setting. • After completing the setup wizard by selecting Done at the Country select screen, the default becomes No. Specifies a language and custom key information for the printer control panel keyboard - Lexmark X651DE | User's Guide - Page 187
printer menus Menu item Scan to PC Port Range Displayed Information Left side Right side Custom Text Black Toner Display When Supply Hostname Contact Name Location Date/Time mDNS/DDNS Service Name Zero Configuration Name Cartridge Level Custom Text Notes: • IP - Lexmark X651DE | User's Guide - Page 188
Understanding printer menus Menu item Home screen customization Change Language Copy Copy Shortcuts Fax Fax Shortcuts E‑mail E‑mail Shortcuts FTP FTP Shortcuts Search Held Jobs Held Jobs USB Drive Profiles Bookmarks Jobs by user Date Format MM‑DD‑YYYY DD‑MM‑YYYY YYYY‑MM‑DD Time Format 12 hour - Lexmark X651DE | User's Guide - Page 189
printer menus Menu item Output Lighting Standard Bin LED Normal/Standby Mode Bright Dim Off Power Saver Bright Dim Off Output Option Bin LEDs Normal/Standby Mode Bright Dim Off Power Saver Bright Dim Off Show image background removal is allowed during copy, fax, e‑mail, FTP, or scan to USB Note: - Lexmark X651DE | User's Guide - Page 190
the factory default setting for Toner Alarm and Staple Alarm. Off means no alarm will sound. • Continuous repeats three beeps every 10 seconds. • Staple Alarm is available only when the finisher is installed. Sets the amount of time the printer waits for user intervention before it holds jobs that - Lexmark X651DE | User's Guide - Page 191
reprints jammed pages Notes: • Auto is the factory default setting. The printer reprints jammed pages unless the memory required to hold the pages is needed for other printer tasks. • On sets the printer to always reprint jammed pages. • Off sets the printer to never reprint jammed pages. Lets the - Lexmark X651DE | User's Guide - Page 192
Not Restore keeps the user‑defined settings. • Restore returns all printer settings to the factory are deleted. Downloads stored in flash memory or on a printer hard disk are not affected. Description to scan, but emphasizes a reproduction of the full dynamic range of tones in the original document. - Lexmark X651DE | User's Guide - Page 193
Understanding printer menus 193 Menu item Paper Saver Off 2 on 1 Portrait 2 on 1 Landscape 4 on 1 Portrait 4 on 1 Landscape Print Page Borders On Off Collate On Off Staple On Off Original Size Letter Legal Executive Folio Statement Universal 4 x 6 in. 3 x 5 in. Business Card Custom Scan Size - Lexmark X651DE | User's Guide - Page 194
Understanding printer menus 194 Menu item Separator Sheets None Between Copies Between Jobs Between Pages Separator Source Tray Manual Feeder Envelope Feeder Darkness 1-9 Output Bin Standard Bin Bin Number of Copies Header/Footer Top left Top left Off Date/Time Page number Bates number - Lexmark X651DE | User's Guide - Page 195
Understanding printer menus 195 Menu item Header/Footer Top right Top right Off Date/Time Page number Bates number Custom text Print on All pages First page - Lexmark X651DE | User's Guide - Page 196
Understanding printer menus 196 Menu item Header/Footer Bottom right Bottom right Off Date/Time Page number Bates number Custom text Print on All pages First page - Lexmark X651DE | User's Guide - Page 197
Understanding printer menus 197 Menu item Color Dropout Color Dropout None Red Green Negative Image On Off Shadow Detail 0-4 Scan edge to edge On Off Sharpness 0-5 Sample Copy On Off Fax Settings menu Description Specifies which color to drop during copies, and how much to increase or decrease the - Lexmark X651DE | User's Guide - Page 198
Station Number Enable Manual Fax On Off Memory Use All receive Mostly receive Equal Mostly sent All send Description Configures the fax cover page Note: Off is the factory default setting for all Fax Cover Page options. Specifies the name of the fax within the printer Specifies a number associated - Lexmark X651DE | User's Guide - Page 199
Custom Scan Size A4 A5 Oficio (Mexico) A6 JIS B5 Book Original Auto Size Sense Mixed Letter/Legal Description Specifies whether the printer may cancel fax jobs Note: If Cancel Faxes is not enabled, it will not appear as an option. Specifies type of caller ID being used Note: FSK is the factory - Lexmark X651DE | User's Guide - Page 200
setting. Specifies the number of minutes between redials Enables switchboard blind dialing without a dial tone Enables Error Correction Mode for fax jobs Lets you send faxes by scanning at the printer Allows driver to fax jobs to be sent by the printer Lets you save fax numbers as shortcuts in the - Lexmark X651DE | User's Guide - Page 201
Understanding printer menus 201 Menu item Dial Mode Tone Pulse Max Speed 2400 Specifies the dialing sound, either as a tone or a pulse. Specifies the maximum speed in baud at which faxes are sent Lets you scan a document that contains mixed paper sizes into a single file Specifies whether a preview - Lexmark X651DE | User's Guide - Page 202
Faxes to Mono Faxes On Off Converts all outgoing faxes to black and white Note: On is the factory default setting. Fax Receive Settings Menu item Enable Fax the paper source selected to supply paper for the printer to print an incoming fax Specifies an output bin for received faxes Note: Bin 1 is - Lexmark X651DE | User's Guide - Page 203
printer menus 203 Menu item Max Speed 2400 4800 9600 14400 33600 Fax Forwarding Forward Print Print and Forward Forward to Fax E‑mail FTP LDSS eSF Forward to Shortcut Block No Name Fax On Off Banned Fax List Holding Faxes Held Fax Mode Off Always On Manual Scheduled Fax Holding Schedule Staple - Lexmark X651DE | User's Guide - Page 204
Understanding printer menus 204 Menu item Auto Print Logs On Off Log Paper Source Tray Manual Feeder Logs Display Remote Station Distinctive Rings Menu item Single Ring On Off Description Enables automatic printing of fax logs Note: Logs print after every 200 jobs. Selects the source of the - Lexmark X651DE | User's Guide - Page 205
Secondary SMTP Gateway Image Format PDF (.pdf) XPS (.xps) TIFF (.tif) Content Text Text/Photo Photograph Fax Resolution Standard Fine Super Fine Ultra Fine Darkness 1-9 Description Lets you enter the information using the virtual keyboard on the printer - Lexmark X651DE | User's Guide - Page 206
Understanding printer menus 206 Menu item Orientation Portrait Landscape Original Size Letter Legal Executive Folio between single-page TIFF files and multiple‑page TIFF files. For a multiple-page scan to fax job, either one TIFF file is created containing all the pages, or multiple TIFF files are - Lexmark X651DE | User's Guide - Page 207
Understanding printer menus 207 Menu item E‑mail Server Setup Send me a copy Never or symbols are invalid entries for a path name Specifies the format of the file Sets the version of the PDF file that will be scanned to e‑mail Note: 1.5 is the factory default setting. Specifies the type of - Lexmark X651DE | User's Guide - Page 208
Understanding printer menus 208 Menu item Color Gray Color Resolution 75 150 200 300 400 600 Darkness 1-9 Orientation Portrait Landscape Original Size Letter Legal Executive Folio Statement - Lexmark X651DE | User's Guide - Page 209
Understanding printer menus 209 Menu item JPEG Quality Best for content 5-90 E‑mail images sent as Attachment Web Link Use Multi‑Page TIFF On Off Transmission Log Print log Do not print log Print only for error Log Paper Source Tray Manual Feeder Manual Env MP Feeder Log Output Bin Standard - Lexmark X651DE | User's Guide - Page 210
Understanding printer menus 210 Menu item Allow Save as Shortcut On Off Background Removal ‑4 to +4 Auto Center On Off Color Dropout Color Dropout None Red Green Blue - Lexmark X651DE | User's Guide - Page 211
Understanding printer menus 211 FTP Settings menu Menu item Format PDF (.pdf) Secure PDF TIFF (.tif) JPEG (.jpg) XPS (.xps) PDF Version 1.2-1.6 Content Text/Photo Photograph Text Color Gray Color Resolution 75 150 200 300 400 600 Darkness 1-9 Orientation Portrait Landscape Description Specifies - Lexmark X651DE | User's Guide - Page 212
Understanding printer menus 212 Menu item Original Size Letter Legal Executive Folio Statement Universal 4 x 6 in. 3 x 5 in. Business Card Custom Scan Size A4 A5 Oficio (Mexico) A6 JIS - Lexmark X651DE | User's Guide - Page 213
Understanding printer menus 213 Menu item Transmission Log Print log Do not print log Print only for error Log Paper Source Tray Manual Feeder Manual Env MP Feeder Log Output Bin Standard Bin Bin FTP bit Depth 8 bit 1 bit Base File Name Custom Job Scanning On Off Scan Preview On - Lexmark X651DE | User's Guide - Page 214
Understanding printer menus 214 Menu item Contrast 0-5 Best for content Mirror Image On Off Negative Image On Off Shadow Detail 0-4 Scan edge to edge On Off Sharpness 0-5 Flash Drive menu Scan Settings Menu item Format PDF (.pdf) Secure PDF TIFF (.tif) JPEG (.jpg) XPS (.xps) PDF Version 1.2-1.6 - Lexmark X651DE | User's Guide - Page 215
Understanding printer menus 215 Menu item Resolution 75 150 200 300 400 600 Darkness 1-9 Orientation Portrait Landscape Original Size Letter Legal Executive Folio Statement Universal 4 x 6 in. 3 x 5 in. - Lexmark X651DE | User's Guide - Page 216
Understanding printer menus 216 Menu item Photo JPEG Quality 5-90 JPEG Quality Best for content 5-90 Use Multi‑Page TIFF On Off Scan bit Depth 8 bit 1 bit - Lexmark X651DE | User's Guide - Page 217
Menu item Copies Paper Source Tray MP Feeder Manual Paper Manual Envelope Collate Off (1,1,1,2,2,2) On (1,2,1,2,1,2) Description Specifies which number of copies to print Specifies the paper source selected to supply paper for the printer to print from the flash drive Stacks the pages of a - Lexmark X651DE | User's Guide - Page 218
Understanding printer menus 218 Menu item Sides (Duplex) On Off Staple On Off Duplex Binding Long Edge Short Edge Orientation Auto Portrait Jobs Between Pages Description Enables duplex printing (two-sided printing) Enables stapling Note: Off is the factory default setting. Defines the way - Lexmark X651DE | User's Guide - Page 219
menus 219 Menu item Separator Source Tray Manual Feeder Envelope Feeder Blank Pages Do Not Print Print Print Settings Setup menu Menu item Printer Language PCL Emulation PS Emulation Job Waiting On Off Description Specifies a paper source Specifies whether blank pages are inserted in a print - Lexmark X651DE | User's Guide - Page 220
the printer Setup menu. setting, the printer clips the , but the printer will clip the memory or on a printer hard disk places them in permanent storage. Downloads remain in flash memory or on the printer hard disk even when the printer means the printer does not only when a printer hard disk is - Lexmark X651DE | User's Guide - Page 221
out of memory, 38 Memory Full appears, and downloads are not deleted. Specifies the order in which held and confidential jobs are printed when Print All is selected Notes: • Alphabetically is the factory default setting. • Print jobs always appear in alphabetical order on the printer control panel - Lexmark X651DE | User's Guide - Page 222
Understanding printer menus 222 Menu item Collate Off (1,1,1,2,2,2) On (1,2,1,2,1,2) Separator Sheets None Between Copies Between Jobs Between Pages Specifies the orientation of a multiple‑page sheet Note: Auto is the factory default setting. The printer chooses between portrait and landscape. - Lexmark X651DE | User's Guide - Page 223
printer menus 223 Menu item N‑up Border None Solid Staple Job Off On Offset Pages Off Between Jobs Between Copies Quality menu Menu item Print Resolution 300 dpi 600 dpi 1200 dpi 1200 Image Q 2400 Image Q Pixel Boost Off Fonts Horizontally Vertically Both Directions Toner The printer driver default - Lexmark X651DE | User's Guide - Page 224
will lighten them and conserve toner. Adjusts the degree of difference between levels of gray in printed output Notes: • 0 is the factory default setting. • Higher settings show more difference between levels of gray. Description Removes confidential and held jobs from the printer hard disk Notes - Lexmark X651DE | User's Guide - Page 225
1-10 LCD Brightness 1-10 PDF menu Menu item Scale to Fit Yes No Description Removes downloads from the printer hard disk, including all held the source of a print job problem Notes: • When Activate is selected, all data sent to the printer is printed in hexadecimal and character representation - Lexmark X651DE | User's Guide - Page 226
. • The flash memory option or printer hard disk cannot be Read/Write, Write, or password protected. • Job Buffer Size must not be set to 100%. Description Specifies the set of fonts used by the Font Name menu item Notes: • Resident is the factory default setting. It shows the factory default set - Lexmark X651DE | User's Guide - Page 227
Symbol sets support the different languages or specific programs such as math symbols for scientific text. Only the supported symbol sets are the US factory default setting. 64 is the international default setting. • The printer sets the amount of space between each line based on the Lines per Page - Lexmark X651DE | User's Guide - Page 228
Understanding printer menus Menu item Tray Renumber Assign MP Feeder Off None 0-199 Assign Tray Off None 0-199 Assign Manual Paper Off None 0-199 Assign Man Env Off None 0-199 Tray Renumber View Factory Def MPF Default = 8 T1 Default = 1 T2 Default = 4 T3 Default = 5 T4 Default = - Lexmark X651DE | User's Guide - Page 229
Understanding printer menus 229 HTML menu Menu item Font Name Albertus MT Antique Olive Apple Chancery Arial MT Avant Garde Bodoni Bookman Chicago Clarendon Cooper Black Copperplate - Lexmark X651DE | User's Guide - Page 230
Understanding printer menus 230 Menu item Backgrounds Do Not Print Print Image menu Menu item Auto Fit On Off Invert On Off Scaling Anchor Top Left Best - Lexmark X651DE | User's Guide - Page 231
are stored in the printer. Other translations are available on the Software and Documentation CD. Menu item Print all guides Copy guide E‑mail guide Fax guide FTP guide Information guide Print defects guide Supplies guide Description Prints all the guides Provides information about making - Lexmark X651DE | User's Guide - Page 232
error messages Answering The printer is answering a fax call. Wait for the message to clear. Busy Wait for the message to clear. Call complete A fax call is completed. the tray, and this size and type are specified in the printer control panel Paper menu. Note: If you touch Continue when there is no - Lexmark X651DE | User's Guide - Page 233
If the error occurs again: 1 Turn the printer off. 2 Unplug the power cord from the wall outlet. 3 Remove the tray. 4 Contact Customer Support. • Touch Continue to clear the message and print without using the tray. Close door or insert cartridge The cartridge is missing or not installed correctly - Lexmark X651DE | User's Guide - Page 234
Understanding printer messages 234 Fax memory full There is not enough memory to send the fax job. Touch Continue to clear the message. Fax partition inoperative. Contact system administrator. The fax partition appears to be corrupted. Try one or more of the following: • Touch Continue to clear - Lexmark X651DE | User's Guide - Page 235
the envelope feeder. 4 Connect the power cord to a properly grounded outlet. 5 Restart the printer. • Cancel the current job. Install Tray Try one or more of the following: • Install the specified tray: 1 Turn the printer off. 2 Unplug the power cord from the wall outlet. 3 Install the specified - Lexmark X651DE | User's Guide - Page 236
of the following: • Replace the specified staple cartridge in the finisher. • Touch Continue to clear the message and continue printing. • Touch Cancel job to cancel the print job. Memory full, cannot print faxes There is not enough memory to print the fax job. Touch Continue to clear the message - Lexmark X651DE | User's Guide - Page 237
connected to an external print server. No analog phone line connected to modem, fax is disabled. The printer is not detecting an analog phone line, so the fax is disabled. Connect the printer to an analog phone line. No answer A fax number is dialed, but no connection is made. Wait for the message - Lexmark X651DE | User's Guide - Page 238
occurs again: 1 Turn the printer off. 2 Unplug the power cord from the wall outlet. 3 Remove the envelope feeder. 4 Contact Customer Support. • Touch Continue to clear the message and print without using the envelope feeder. Receive complete The printer has received an entire fax job. Wait for the - Lexmark X651DE | User's Guide - Page 239
messages 239 Receiving page The printer receives page of the fax job, where is the number of the page received. Wait for the message to clear. Remove packaging material, check Remove any remaining packaging material from - Lexmark X651DE | User's Guide - Page 240
to recover. The message clears when all blocks are cleared. Sending page The printer sends page of the fax job, where is the number of the page sent. Wait for the message to clear. Serial The printer is using a serial cable connection. The serial port is the active communication link - Lexmark X651DE | User's Guide - Page 241
The printer is waiting to redial the fax number. Wait for the message to clear. 30 Invalid refill, change cartridge Remove the print cartridge, and then install a supported one. 31 Replace defective cartridge Remove the defective print cartridge, and then install a new one. 32 Cartridge part number - Lexmark X651DE | User's Guide - Page 242
set to Universal, make sure the paper is large enough for the data being printed. • Cancel the current print job. 35 Insufficient memory to support Resource Save feature Try one or more of the following: • Touch Continue to disable Resource Save and continue printing. • To enable Resource Save after - Lexmark X651DE | User's Guide - Page 243
messages 243 38 Memory full Try one or more of the following: • Touch Continue to clear the message. • Cancel the current print job. • Install additional printer memory. 39 Complex page, some data may not have printed Try one or more of the following: • Touch Continue to clear the message and - Lexmark X651DE | User's Guide - Page 244
memory may be defective and require replacing. 54 Network software error is the number of the network connection. Try one or more of the following: • Touch Continue to continue printing. • Turn the printer off and then back on to reset the printer. • Upgrade (flash) the network firmware - Lexmark X651DE | User's Guide - Page 245
item is not set to Disabled. 56 Standard parallel port disabled Try one or more of the following: • Touch Continue to clear the message. The printer discards any data received through the parallel port. • Make sure the Parallel Buffer menu item is not set to Disabled. 56 Standard USB port disabled - Lexmark X651DE | User's Guide - Page 246
the printer hard disk something has changed in the printer to invalidate the held jobs. Possible changes include: • The printer firmware has printer back on. 58 Too many flash options installed 1 Turn the printer off. 2 Unplug the power cord from the wall outlet. 3 Remove the excess flash memory - Lexmark X651DE | User's Guide - Page 247
more of the following: • Touch Continue to clear the message and continue printing. • Install a different printer hard disk before performing any operations that require a printer hard disk. 62 Disk full Try one or more of the following: • Touch Continue to clear the message and continue processing - Lexmark X651DE | User's Guide - Page 248
and require replacing. 80 Routine maintenance needed The printer needs to have routine maintenance done. Order a maintenance kit, which contains all the items necessary to replace the pick rollers, the charge roll, the transfer roller, and the fuser. 88 Cartridge low The toner is low. Replace the - Lexmark X651DE | User's Guide - Page 249
the job is not canceled. Successfully scanned pages go to their destination: copy, fax, e-mail, or FTP. • Touch Restart job if job recovery is active and the scanner has been disabled by the system support person. 841‑846 Scanner Service Error 1 Turn the printer off. 2 Unplug the power cord from the - Lexmark X651DE | User's Guide - Page 250
printer messages 250 1565 Emulation error, load emulation option The printer automatically clears the message in 30 seconds and then disables the download emulator on the firmware card. To fix this, download the correct download emulator version from the Lexmark Web site at www.lexmark - Lexmark X651DE | User's Guide - Page 251
to clean the interior may cause damage to your printer. 5 Make sure the paper support and standard exit bin are dry before beginning a new print job. Cleaning the scanner glass Clean the scanner glass if you encounter print quality problems - Lexmark X651DE | User's Guide - Page 252
scanner cover. Adjusting scanner registration Scanner Registration is a process to align the scan area with the paper location. To manually adjust the scanner registration: 1 Turn the printer off. 2 Clean the scanner glass and backing material. 3 Hold down 2 ABC and 6 MNO while turning the - Lexmark X651DE | User's Guide - Page 253
steps until the position on the page of the Quick Test copy closely matches the original. 9 Touch Back. 10 Touch Exit Configuration. Storing supplies Choose a cool, clean storage area for the printer supplies. Store supplies right side up in their original packing until you are ready to use them. - Lexmark X651DE | User's Guide - Page 254
or when maintenance is required. Checking the status of supplies from the printer control panel 1 Make sure the printer is on and Ready appears. 2 On the home screen, touch Status/Supplies. Note: If Status/Supplies is not on the home screen, then print a menu settings page to review the status - Lexmark X651DE | User's Guide - Page 255
several times to redistribute toner. 3 Reinsert the cartridge and continue printing. Note: Repeat this procedure multiple times until the print remains faded, and then replace the cartridge. Recommended print cartridges and part numbers Part name Lexmark Return Program Cartridge For the US and - Lexmark X651DE | User's Guide - Page 256
ordered and replaced as necessary. • To check the fuser type (T1 or T2) installed in the printer, remove the print cartridge to view the label on the fuser. Part name Maintenance kit Part number 40X4723 (100 V T1 fuser) 40X4724 (110 V T1 fuser) 40X4765 (220 V T1 fuser) 40X4766 (100 V T2 - Lexmark X651DE | User's Guide - Page 257
maintenance kit part number for your specific printer. Part name ADF Maintenance kit Part number 40X4769 Ordering a transfer roller When toner smudges rollers. Part name Pick rollers Part number 40X4308 Ordering ADF replacement parts Order ADF replacement parts if you experience problems with - Lexmark X651DE | User's Guide - Page 258
3017348 Ordering staple cartridges When Staples Low or Staples Empty appears, order the specified staple cartridge. For more information, see the illustrations inside the stapler door. Part name Staple Cartridges-3 pack Part number 25A0013 Recycling Lexmark products To return Lexmark products to - Lexmark X651DE | User's Guide - Page 259
these precautions: • Any cart used to move the printer must have a surface able to support the full footprint of the printer. Any cart used to move the options must have a surface able to support the dimensions of the options. • Keep the printer in an upright position. • Avoid severe jarring - Lexmark X651DE | User's Guide - Page 260
's Guide on the Lexmark Web site at www.lexmark.com. Checking the device status Using the Embedded Web Server, you can view paper tray settings, the level of toner in the print cartridge, the percentage of life remaining in the maintenance kit, and capacity measurements of certain printer parts - Lexmark X651DE | User's Guide - Page 261
See your system support person to set up the e‑mail server. Viewing reports You can view some reports from the Embedded Web Server. These reports are useful for assessing the status of the printer, the network, and supplies. To view reports from a network printer: 1 Type the printer IP address into - Lexmark X651DE | User's Guide - Page 262
minutes you want the printer to wait before it enters Power Saver mode. 5 Click Submit. Using the printer control panel 1 Make sure the printer is on and Ready are deleted. Downloads stored in flash memory or on a printer hard disk are not affected. 1 Make sure the printer is on and Ready appears. 2 - Lexmark X651DE | User's Guide - Page 263
Administrative support 263 4 Touch General Settings. 5 Touch the down arrow until Factory Defaults appears. 6 Touch the left or right arrow until Restore Now appears. 7 Touch Submit. 8 Touch . - Lexmark X651DE | User's Guide - Page 264
Printer control panel display is blank or displays only diamonds The printer self test failed. Turn the printer off, wait about 10 seconds, and then turn the printer on. If Ready does not appear, then turn the printer off and contact Customer Support. Solving printing problems Multiple‑language PDFs - Lexmark X651DE | User's Guide - Page 265
the status shows Connected. If the status is Not Connected, check the network cables, and then try printing the network setup page again. Contact your system support person to make sure the network is functioning correctly. Copies of the printer software are also available on the Lexmark Web site - Lexmark X651DE | User's Guide - Page 266
Troubleshooting 266 MAKE SURE THE PRINTER HAS SUFFICIENT MEMORY Free up additional printer memory by scrolling through the list of held jobs and deleting some of them. Job takes longer than expected to print These are possible solutions. Try - Lexmark X651DE | User's Guide - Page 267
Troubleshooting 267 Tray linking does not work These are possible solutions. Try one or more of the following: LOAD THE SAME SIZE AND TYPE OF PAPER • Load the same size and type of paper in each tray to be linked. • Move the paper guides PRINTER HAS ENOUGH MEMORY Add printer memory or an optional hard - Lexmark X651DE | User's Guide - Page 268
Troubleshooting 268 8 Touch Submit. 9 Touch . Solving copy problems Copier does not respond These are possible solutions. Try one or more of the following: CHECK THE DISPLAY FOR ERROR MESSAGES Clear any error messages. CHECK THE POWER Make sure the printer is plugged in, the power is on, and Ready - Lexmark X651DE | User's Guide - Page 269
Troubleshooting 269 CHECK THE DISPLAY FOR ERROR MESSAGES Clear any error messages. THE TONER MAY BE LOW When 88 Cartridge low appears or when the print becomes faded, replace the print cartridge. THE SCANNER GLASS MAY BE DIRTY Clean the scanner glass with a clean, lint‑free cloth dampened with - Lexmark X651DE | User's Guide - Page 270
plugged into any surge protectors, uninterrupted power supplies, or extension cords. • Other electrical equipment plugged into the outlet is working. Once you have checked each of these possibilities, turn the printer off and then back on. This often fixes the problem with the scanner. Scan was not - Lexmark X651DE | User's Guide - Page 271
Troubleshooting 271 Scanning takes too long or freezes the computer These are possible solutions. Try one or more of the following: OTHER SOFTWARE PROGRAMS MAY BE - Lexmark X651DE | User's Guide - Page 272
USB cable is securely connected to the computer and the printer. Solving fax problems Caller ID is not shown Contact your telecommunications company to verify that your telephone line is subscribed to the caller ID service. If your region supports multiple caller ID patterns, you may have to change - Lexmark X651DE | User's Guide - Page 273
printer to that wall jack. REVIEW THIS DIGITAL PHONE SERVICE CHECKLIST The fax modem is an analog device. Certain devices can be connected to the printer so that digital telephone services support analog use. For more information, contact your DSL provider. • If you are using a PBX telephone service - Lexmark X651DE | User's Guide - Page 274
to answer calls, you may want to consider adding a second telephone line for the printer. THE PRINTER MEMORY MAY BE FULL 1 Dial the fax number. 2 Scan the original document one page at a time. Can send but not receive faxes These are possible solutions. Try one or more of the following: CHECK TO SEE - Lexmark X651DE | User's Guide - Page 275
• As an alternative, dial the telephone number manually. Received fax has poor print quality These are possible solutions. Try fax. There may have been a problem with the quality of the telephone line connection. • Increase the fax scan resolution, if possible. THE TONER MAY BE LOW When 88 Cartridge - Lexmark X651DE | User's Guide - Page 276
with the option, or go to www.lexmark.com/publications to view the option instruction sheet. MAKE SURE THE OPTION IS SELECTED From the computer you are printing from, select the option. For more information, see "Updating available options in the printer driver" on page 47. Paper trays These are - Lexmark X651DE | User's Guide - Page 277
printer control panel, check the settings for the envelope feeder from the Paper menu. 2 Before sending the job to print, specify the correct settings from the computer: • For Windows users , or go to www.lexmark.com/publications to view the envelope feeder instruction sheet. Output options If the - Lexmark X651DE | User's Guide - Page 278
Troubleshooting 278 Flash memory card Make sure the flash memory card is securely connected to the printer system board. Hard disk with adapter Make sure the hard disk is securely connected to the printer system board. Internal Solutions Port If the Lexmark Internal Solutions Port (ISP) does not - Lexmark X651DE | User's Guide - Page 279
Troubleshooting 279 CHECK THE PAPER GUIDES Move the guides in problem, contact Customer Support. You may have a printer part that requires adjustment or replacement. Isolating print quality problems To help isolate print quality problems, print the print quality test pages: 1 Turn the printer - Lexmark X651DE | User's Guide - Page 280
material is properly removed. Reinstall the print cartridge. THE TONER MAY BE LOW When 88 Cartridge low appears, order a new print cartridge. If the problem continues, the printer may need to be serviced. For more information, contact Customer Support. Characters have jagged or uneven edges These - Lexmark X651DE | User's Guide - Page 281
Troubleshooting 281 MAKE SURE DOWNLOADED FONTS ARE SUPPORTED If you are using downloaded fonts, then verify that the fonts are supported by the printer, the host computer, and the software program. Clipped images These are possible solutions. Try one or more of the following: CHECK THE GUIDES Move - Lexmark X651DE | User's Guide - Page 282
Troubleshooting 282 Gray background ABCDE ABCDE ABCDE CHECK THE TONER DARKNESS SETTING Select a lighter Toner Darkness setting: • From the printer control panel, change the setting from the Quality menu. • For Windows users, change the setting from Print Properties. • For Macintosh users, change - Lexmark X651DE | User's Guide - Page 283
Troubleshooting 283 Paper curl These are possible solutions. Try one or more of the following: CHECK THE PAPER TYPE SETTING Make sure the paper type setting matches the paper loaded in the tray: 1 From the printer control panel, check the Paper Type setting from the Paper menu. 2 Before sending - Lexmark X651DE | User's Guide - Page 284
Troubleshooting 284 THE TONER MAY BE LOW When 88 Cartridge low appears or when the print becomes faded, replace the print cartridge 51.7 mm (2.04 in.). Replace the print cartridge if the defects occur every: • 47.8 mm the following: CHECK THE PAPER GUIDES Move the guides in the tray to the correct - Lexmark X651DE | User's Guide - Page 285
, BRIGHTNESS, AND CONTRAST SETTINGS The Toner Darkness setting is too light, the Brightness setting is too light, or the Contrast setting is too low. • From the printer control panel, change these settings from the Quality menu. • For Windows users, change these settings from Print Properties - Lexmark X651DE | User's Guide - Page 286
printer control panel, check the Paper Type setting from the Paper menu. 2 Before sending the job to print, specify the correct type setting: • For Windows users, specify the type from Print Properties. • For Macintosh users, specify the type from the Print dialog. THE TONER IS LOW When 88 Cartridge - Lexmark X651DE | User's Guide - Page 287
and shake it from side to side to redistribute the toner, and then reinstall it. THE PRINT CARTRIDGE MAY BE DEFECTIVE OR LOW ON TONER Replace the used print cartridge with a new one. If the problem continues, the printer may need to be serviced. For more information, contact Customer Support. - Lexmark X651DE | User's Guide - Page 288
path around the print cartridge. CAUTION-HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching. Clear any paper you see. THERE IS TONER IN THE PAPER PATH Contact Customer Support. Toner fog or background - Lexmark X651DE | User's Guide - Page 289
Troubleshooting 289 THERE IS TONER IN THE PAPER PATH Contact Customer Support. Toner rubs off These are possible solutions. Try one or more of the following: CHECK THE PAPER TYPE SETTING Make sure the paper type setting matches the paper loaded in the tray: 1 From the printer control panel, check - Lexmark X651DE | User's Guide - Page 290
, see your system administrator. Contacting Customer Support When you call Customer Support, describe the problem you are experiencing, the message on the display, and the troubleshooting steps you have already taken to find a solution. You need to know your printer model type and serial number. For - Lexmark X651DE | User's Guide - Page 291
Notices 291 Notices Product name: Lexmark X651de, Lexmark X652de, Lexmark X654de, Lexmark X656de, Lexmark X656dte, Lexmark X658d, Lexmark X658de, Lexmark X658dme, Lexmark X658dfe, Lexmark X658dte, Lexmark X658dtme, Lexmark X658dtfe Machine type: 7462 Model(s): 0A1, 0A5, 2A1, 2A2, 2A5, 2A6, 4A2, - Lexmark X651DE | User's Guide - Page 292
and StapleSmart are trademarks of Lexmark International, Inc. PCL® is a registered trademark of the Hewlett-Packard Company. PCL is Hewlett-Packard Company's designation of a set of printer commands (language) and functions included in its printer products. This printer is intended to be compatible - Lexmark X651DE | User's Guide - Page 293
with the instruction manual, may user's authority to operate this equipment. Note: To assure compliance with FCC regulations on electromagnetic interference for a Class A computing device, use a properly shielded and grounded cable such as Lexmark part applicable if your printer has a wireless - Lexmark X651DE | User's Guide - Page 294
the antenna provided. Use of any other antenna is strictly prohibited per regulations of Industry Canada. To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from windows to provide maximum shielding. Equipment (or its transmit antenna) that - Lexmark X651DE | User's Guide - Page 295
, this product may cause radio interference, in which case, the user may be required to take adequate measures. European Community (EC) the directives is available from the Director of Manufacturing and Technical Support, Lexmark International, S. A., Boigny, France. This product satisfies the - Lexmark X651DE | User's Guide - Page 296
sem gerðar eru í tilskipun 1999/5/EC. Italiano Con la presente Lexmark International, Inc. dichiara che questo questo prodotto è conforme ai requisiti authority, regulatory bodies or any organization, required by the end-user to install and operate this product at his premises. Noise emission - Lexmark X651DE | User's Guide - Page 297
Lexmark Web site at www.lexmark.com for your local sales office phone number. Product disposal Do not dispose of the printer or supplies the premises' wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord and - Lexmark X651DE | User's Guide - Page 298
service. If you experience trouble with this equipment, for repair or warranty information, contact Lexmark International, Inc. at www.lexmark.com or your Lexmark problem is resolved. This equipment contains no user serviceable parts. For repair and warranty information, contact Lexmark fax machines - Lexmark X651DE | User's Guide - Page 299
users of the New Zealand telephone network The following are special conditions for the Facsimile User Instructions services. This equipment shall not be set up to make automatic calls to the Telecom's 111 Emergency Service 30 minute period for any single manual call initiation, and • The equipment - Lexmark X651DE | User's Guide - Page 300
(3b) laser that is nominally a 5 milliwatt gallium arsenide laser operating in the wavelength of 770-795 nanometers. The laser system and printer are designed so there is never any human access to laser radiation above a Class I level during normal operation, user maintenance, or prescribed service - Lexmark X651DE | User's Guide - Page 301
Notices 301 Laser advisory label A laser notice label may be affixed to this printer as shown: Power consumption Product power be substantially higher than the average. Values are subject to change. See www.lexmark.com for current values. Power Saver This product is designed with an energy- - Lexmark X651DE | User's Guide - Page 302
's energy usage. Statement of Limited Warranty Lexmark X651de, Lexmark X652de, Lexmark X654de, Lexmark X656de, Lexmark X656dte, Lexmark X658d, Lexmark X658de, Lexmark X658dme, Lexmark X658dfe, Lexmark X658dte, Lexmark X658dtme, Lexmark X658dtfe Lexmark International, Inc., Lexington, KY This limited - Lexmark X651DE | User's Guide - Page 303
attachments -Accidents, misuse, abuse or use inconsistent with Lexmark user's guides, manuals, instructions or guidance -Unsuitable physical or operating environment -Maintenance by anyone other than Lexmark or a Lexmark authorized servicer -Operation of a product beyond the limit of its - Lexmark X651DE | User's Guide - Page 304
by Lexmark for use in connection with your Lexmark product. The term "Software Program" includes machine-readable instructions, audio AGREE TO INFORM THE USERS THAT USE OF THE PRODUCT INDICATES ACCEPTANCE OF THESE TERMS. 1 STATEMENT OF SOFTWARE LIMITED WARRANTY. Lexmark warrants that the media - Lexmark X651DE | User's Guide - Page 305
must limit the number of authorized users to the number specified in your agreement with Lexmark. You may not separate the components of the Software Program for use on more than one computer. You agree that you will not Use the Software Program, in whole or in part, in any manner that has - Lexmark X651DE | User's Guide - Page 306
jurisdiction shall apply. The UN Convention on Contracts for the International Sale of Goods shall not apply. 14 UNITED STATES GOVERNMENT RESTRICTED RIGHTS you provide in relation to support services performed with respect to the Software Program and requested by you. Lexmark agrees not to use this - Lexmark X651DE | User's Guide - Page 307
terms of this Software License Agreement, any other written agreement signed by you and Lexmark relating to your Use of the Software Program). To the extent any Lexmark policies or programs for support services conflict with the terms of this Software License Agreement, the terms of this Software - Lexmark X651DE | User's Guide - Page 308
‑846 Scanner Service Error 249 88 Cartridge low 248 88.yy Cartridge nearly low 248 88.yy Replace cartridge 248 900-999 Service 249 Symbols "scan to computer" screen options 128, 129, 130 A Active NIC menu 167 address book, fax using 115 ADF copying using 93 ADF maintenance kit ordering 257 - Lexmark X651DE | User's Guide - Page 309
telephone 65 telephone wall jack in Germany 64 conserving supplies 254 contacting Customer Support 290 control panel, printer 18 copy quality adjusting 98 improving 105 copy screen options 102, 103, 104 Copy Settings menu 192 copy troubleshooting copier does not respond 268 partial document or photo - Lexmark X651DE | User's Guide - Page 310
staple cartridge 234 Insert Tray 235 Install bin 235 Install envelope feeder 235 Install tray 235 installation wireless network 49, 50 installing options in driver 47 printer software 46 installing printer software adding options 47 Internal Solutions Port installing 32 troubleshooting - Lexmark X651DE | User's Guide - Page 311
letterhead in trays 72 multipurpose feeder 79 transparencies 79 M Macintosh wireless network installation 50 maintenance kit ordering 256 memory card installing 28 troubleshooting 278 Memory full, cannot print faxes 236 menu settings page printing 45 menus Active NIC 167 AppleTalk 173 Bin Setup 164 - Lexmark X651DE | User's Guide - Page 312
Open 249 30 Invalid refill, change cartridge 241 31 Replace defective cartridge 241 32 Cartridge part number unsupported by device 241 34 Short paper 242 35 Insufficient memory to support Resource Save feature 242 37 Insufficient memory for Flash Memory Defragment operation 242 37 Insufficient - Lexmark X651DE | User's Guide - Page 313
234 Insert staple cartridge 234 Insert Tray 235 Install bin 235 Install envelope feeder 235 Install tray 235 Invalid PIN 235 Job stored for delayed transmission 236 Line busy 236 Load with 236 Load manual feeder with 236 Load staples 236 Memory full, cannot print faxes 236 - Lexmark X651DE | User's Guide - Page 314
Customer Support 290 solving basic printer problems 264 troubleshooting, copy copier does not respond 268 partial document or photo copies 270 poor copy quality 268 poor scanned image quality 271 scanner unit does not close 268 troubleshooting, display display is blank 264 display shows only - Lexmark X651DE | User's Guide - Page 315
color pages 287 solid white streaks 285 streaked vertical lines 288 toner fog or background shading 288 toner rubs off 289 toner specks 289 troubleshooting, printer options 2000‑sheet tray 277 4‑bin mailbox 277 envelope feeder 277 flash memory card 278 hard disk with adapter 278 high capacity output
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 |
 |
X651de, X652de, X654de, X656de,
X656dte, X658d, X658de, X658dme,
X658dfe, X658dte, X658dtme,
X658dtfe
User's Guide
March 2012
www.lexmark.com
Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries.
All other trademarks are the property of their respective owners.
© 2008 Lexmark International, Inc.
All rights reserved.
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Lexington, Kentucky 40550