Lexmark X738de User's Guide
Lexmark X738de Manual
 |
View all Lexmark X738de manuals
Add to My Manuals
Save this manual to your list of manuals |
Lexmark X738de manual content summary:
- Lexmark X738de | User's Guide - Page 1
X73x Series User's Guide May 2009 Machine type(s): 7526 Model(s): 235, 275, 295, 436, 476, 496, 636, 676 www.lexmark.com - Lexmark X738de | User's Guide - Page 2
on a wired network...51 Changing port settings after installing a new network Internal Solutions Port 54 Setting up serial printing...56 Minimizing your printer's environmental impact 58 Saving paper and toner...58 Saving energy...59 Recycling...63 Loading paper and specialty media 65 Setting the - Lexmark X738de | User's Guide - Page 3
feeder...68 Loading the 2000-sheet tray...71 Linking and unlinking trays...74 Paper and specialty media guidelines 76 Paper guidelines...76 Supported paper sizes, types, and weights...79 Printing 82 Printing a document...82 Printing on specialty media...82 Printing confidential and other held jobs - Lexmark X738de | User's Guide - Page 4
flash drive 141 Scanning to a computer...141 Scanning to a flash drive...142 Understanding scan profile options...142 Improving scan quality...144 Understanding printer menus 145 Menus list...145 Supplies menu...146 Paper menu...147 Reports menu...158 Network/Ports menu...160 Security menu...174 - Lexmark X738de | User's Guide - Page 5
settings...255 Troubleshooting 256 The indicator light is blinking...256 Solving basic printer problems...256 Understanding printer messages...257 Clearing jams...266 Solving printing problems...280 Solving copy problems...284 Solving scanner problems...286 Solving fax problems...288 Solving - Lexmark X738de | User's Guide - Page 6
Power consumption...316 Index 331 Contents 6 - Lexmark X738de | User's Guide - Page 7
the manufacturer's instructions and local regulations. CAUTION-POTENTIAL INJURY: The printer weight is global safety standards with the use of specific manufacturer's components. The safety features of problems. Remove the power cord from the electrical outlet before inspecting it. Refer service - Lexmark X738de | User's Guide - Page 8
and an input option, or more than one input option. If you purchased a multifunction printer (MFP) that scans, copies, and faxes, you may need additional furniture. For more information, see www.lexmark.com/multifunctionprinters. CAUTION-SHOCK HAZARD: If you are installing an Internal Solutions Port - Lexmark X738de | User's Guide - Page 9
maintaining the printer • Troubleshooting and solving problems Help using the printer software Find it here Setup documentation-The setup documentation came with the printer and is also available on the Lexmark Web site at www.lexmark.com/publications/. User's Guide-The User's Guide is available - Lexmark X738de | User's Guide - Page 10
support: • Troubleshooting hints and tips • Frequently asked questions • Documentation • Driver downloads • Live chat support • E-mail support • Telephone support Warranty information Find it here Lexmark Support Web site-support.lexmark selecting a location for the printer, leave enough room to - Lexmark X738de | User's Guide - Page 11
5 1 4 3 2 1 100 mm (3.9 in.) 2 100 mm (3.9 in.) 3 482.6 mm (19 in.) 4 100 mm (3.9 in.) 5 393.7 mm (15.5 in.) Learning about the printer 11 - Lexmark X738de | User's Guide - Page 12
Printer configurations Basic model 1 2 3 6 1 Automatic Document Feeder (ADF) 2 ADF input tray 3 Standard exit bin 4 Printer control panel 5 Standard 550-sheet tray (Tray 1) 6 Multipurpose feeder 4 5 Learning about the printer 12 - Lexmark X738de | User's Guide - Page 13
scan-to-network capability for large workgroups. You can: • Make quick copies, or change the settings on the printer control panel to perform specific copy jobs. • Send a fax using the printer control panel. • Send a fax to multiple fax destinations at the same time. • Scan documents and send them - Lexmark X738de | User's Guide - Page 14
upper left corner. • Scan or copy documents up to 215.9 x 355.6 mm (8.5 x 14 in.). • Copy books up to 25.4 mm (1 in.) thick. Learning about the printer 14 - Lexmark X738de | User's Guide - Page 15
Using the security lock feature The printer is equipped with a security lock feature. When a lock compatible with most laptop computers is attached, the printer is locked. Once locked, the metal plate and the system board cannot be removed. Attach a security lock to the printer in the location shown - Lexmark X738de | User's Guide - Page 16
Understanding the printer control panel 1 2 9 1 2 3 ABC DEF 4 5 6 GHI JKL MNO 7 PQRS 8 9 TUV WXYZ * 0 ABC # 87 3 4 5 6 Fax Destination List, press to delete the right-most digit of a number entered manually. You can also press to delete an entire shortcut entry. Once an entire - Lexmark X738de | User's Guide - Page 17
. • Insert a USB cable from a digital camera to print photos with a PictBridge-enabled digital camera. Understanding the home screen After the printer is turned on and a short warm-up period occurs, the display shows the following basic screen which is referred to as the home screen. Use - Lexmark X738de | User's Guide - Page 18
as Toner Low. • Shows intervention messages to give instructions on what you should do so the printer can continue processing, such as Close door or Insert print cartridge. 6 Status/Supplies Appears on the display whenever the printer status includes a message requiring intervention. Touch this - Lexmark X738de | User's Guide - Page 19
may vary from those shown. Sample touch screen Button Home Function Returns to the home screen Scroll down Opens a drop-down list Learning about the printer 19 - Lexmark X738de | User's Guide - Page 20
the next screen Unselected radio button This is an unselected radio button. The radio button is gray to show it is unselected. Learning about the printer 20 - Lexmark X738de | User's Guide - Page 21
a paper jam. • Cancels an action or a selection • Cancels out of a screen and returns to the previous screen Selects a menu or menu item Learning about the printer 21 - Lexmark X738de | User's Guide - Page 22
copy or fax, then an exclamation point appears over the function button on the home screen, and the red indicator light blinks. Learning about the printer 22 - Lexmark X738de | User's Guide - Page 23
then turn them off as well, and unplug any cables going to the printer. You can customize your printer connectivity and memory capacity by adding optional cards. The instructions in this section explain how to install the available cards; you can also use them to locate a card for removal. Available - Lexmark X738de | User's Guide - Page 24
Accessing the system board to install internal options CAUTION-SHOCK HAZARD: If you are installing memory or option cards sometime after setting up the printer, then turn the printer off and unplug the power cord from the wall outlet before continuing. If you have any other devices attached to the - Lexmark X738de | User's Guide - Page 25
following illustration to locate the appropriate connector. Warning-Potential Damage: System board electronic components are easily damaged by static electricity. Touch something metal on the printer before touching any system board electronic components or connectors. Additional - Lexmark X738de | User's Guide - Page 26
5 Memory card connector Installing a memory card CAUTION-SHOCK HAZARD: If you are installing memory or option cards sometime after setting up the printer, then turn the printer off and unplug the power cord from the wall outlet before continuing. If you have any other devices attached to the - Lexmark X738de | User's Guide - Page 27
3 Open the memory card connector latches. 4 Align the notch on the memory card with the ridge on the connector. 5 Push the memory card straight into the connector until it clicks into place. 6 Reattach the system board cover. Additional printer setup 27 - Lexmark X738de | User's Guide - Page 28
be installed, but the connectors are interchangeable. CAUTION-SHOCK HAZARD: If you are installing memory or option cards sometime after setting up the printer, then turn the printer off and unplug the power cord from the wall outlet before continuing. If you have any other devices attached to the - Lexmark X738de | User's Guide - Page 29
board cover. Installing an Internal Solutions Port The system board supports one optional Lexmark Internal Solutions Port (ISP). Note: This task requires a damaged by static electricity. Touch something metal on the printer before touching any system board electronic components or connectors. - Lexmark X738de | User's Guide - Page 30
hard disk interface cable from the system board, leaving the cable attached to the printer hard disk. To unplug the cable, squeeze the paddle at the plug of the interface cable to disengage the latch before pulling the cable out. b Remove the screws holding the printer hard disk in place. Additional - Lexmark X738de | User's Guide - Page 31
printer hard disk by pulling it upward to unseat the standoffs. d Remove the thumbscrews that attach the printer hard disk mounting bracket to the printer hard disk, and then remove the bracket. Set the printer hard disk aside. 4 Remove the metal cover from the ISP opening. 1 2 Additional printer - Lexmark X738de | User's Guide - Page 32
the plastic tee, and approach the plastic tee so that any overhanging connectors will pass through the ISP opening in the system board cage. Additional printer setup 32 - Lexmark X738de | User's Guide - Page 33
7 Lower the ISP toward the plastic tee until the ISP is seated between the guides of the plastic tee. 8 Insert the long thumbscrew and turn it clockwise enough to hold the ISP in place, but do not tighten the thumbscrew at this time. Additional printer setup 33 - Lexmark X738de | User's Guide - Page 34
ISP interface cable into the receptacle of the system board. Note: The plugs and receptacles are color-coded. 12 Reattach the system board cover. Additional printer setup 34 - Lexmark X738de | User's Guide - Page 35
hard disk can be installed with or without a Lexmark Internal Solutions Port (ISP). Note: This task requires a flathead screwdriver. CAUTION-SHOCK HAZARD: If you are installing an Internal Solutions Port (ISP) after setting up the printer, then turn the printer off and unplug the power cord from the - Lexmark X738de | User's Guide - Page 36
b Align the standoffs of the printer hard disk with the holes in the ISP, and then press downward on the printer hard disk until the standoffs have seated into place. c Insert the plug of the printer hard disk interface cable into the receptacle of the ISP. Note: The plugs and receptacles are color- - Lexmark X738de | User's Guide - Page 37
hard disk until the standoffs have seated into place. b Attach the two provided screws to secure the printer hard disk mounting bracket. c Insert the plug of the printer hard disk interface cable into the receptacle of the system board. Note: The plugs and receptacles are color-coded. Additional - Lexmark X738de | User's Guide - Page 38
4 Reattach the system board cover. Additional printer setup 38 - Lexmark X738de | User's Guide - Page 39
board cover Warning-Potential Damage: System board electronic components are easily damaged by static electricity. Touch something metal on the printer before touching any system board electronic components or connectors. Note: This task requires a flathead screwdriver. 1 Align the eight keyholes - Lexmark X738de | User's Guide - Page 40
media tray. Follow these instructions to install any of the input sources. Note: The X734de, X736de, and X738de model printers will support a total of four multifunction printer (MFP) that scans, copies, and faxes, you may need additional furniture. For more information, see www.lexmark.com/ - Lexmark X738de | User's Guide - Page 41
). • Optional trays lock together when stacked. Remove stacked trays one at a time from the top down. 2 Place the tray in the location chosen for the printer. 1 2 1 Optional 550-sheet tray (or optional 550-sheet specialty media drawer) 2 Optional 2,000-sheet tray 3 Align the - Lexmark X738de | User's Guide - Page 42
Attaching cables Connect the printer to the computer using a USB cable or Ethernet cable. 1 Open the access door by pulling it out to the right. 2 Match the appropriate cable to the corresponding port, as shown. 1 2 1 USB port 2 Ethernet port Additional printer setup 42 - Lexmark X738de | User's Guide - Page 43
light blinks until you set up Fax and E-mail. To disable the blinking light, follow these steps: Note: Before completing these instructions for a printer on a network, make sure the fax cables are connected. 1 Touch Menus. 2 Touch Settings. 3 Touch General Settings. 4 Touch the left or right - Lexmark X738de | User's Guide - Page 44
correctly. Remove the option and install it again. • Network setup page-If your printer is a network model and is attached to a network, print a network setup page cable may be malfunctioning. Consult a system support person for a solution, and then print another network setup page. Additional - Lexmark X738de | User's Guide - Page 45
appears. 4 Double-click the Install icon. 5 Follow the instructions on the screen. Using the World Wide Web 1 Go to the Lexmark Web site at www.lexmark.com. 2 From the Drivers & Downloads menu, click Driver Finder. 3 Select your printer, and then select your operating system. 4 Download the - Lexmark X738de | User's Guide - Page 46
Click Print & Fax. 3 Select the printer, and then click Options & Supplies. 4 Click Driver, and then add any installed hardware options. Follow these instructions if your printer model is wireless. Note: A Service Set Identifier support person if you are not sure which channel to select. Additional - Lexmark X738de | User's Guide - Page 47
• Certificates Note: For more information on configuring 802.1X security, see the Networking Guide on the Software and Documentation CD. Installing the printer on a wireless network (Windows) Before you install the printer on a wireless network, make sure that: • Your wireless network is set up and - Lexmark X738de | User's Guide - Page 48
click Next. 6 Click Wireless Network Attach. 7 Temporarily connect a USB cable between the computer on the wireless network and the printer. Note: After the printer is configured, the software will instruct you to disconnect the temporary USB cable so you can print wirelessly. 8 Follow the on-screen - Lexmark X738de | User's Guide - Page 49
3 Open the Safari browser. 4 From the Bookmarks drop-down menu, select Show. 5 Under Collections, select Bonjour or Rendezvous, and then double-click the printer name. Note: The application is referred to as Rendezvous in Mac OS X version 10.3, but is now called Bonjour by Apple Computer. 6 From the - Lexmark X738de | User's Guide - Page 50
are using a wireless router. 3 Select the type of security you use to protect your wireless network. 4 Enter the security information necessary for the printer to join your wireless network. 5 Click Submit. 6 Open the AirPort application on your computer: In Mac OS X version 10.5 or later a From the - Lexmark X738de | User's Guide - Page 51
second pop-up menu, select Local AppleTalk zone. 9 Select the printer from the list. 10 Click Add. Installing the printer on a wired network Use the following instructions to install the printer on a wired network. These instructions apply to Ethernet and fiber optic network connections. Before you - Lexmark X738de | User's Guide - Page 52
printer does not appear in the list of discovered printers, click Add Port and follow the on-screen instructions. 9 Follow the on-screen instructions access for computers on a different subnet than the printer. 4 Install the drivers and add the printer. a Install a PPD file on the computer: - Lexmark X738de | User's Guide - Page 53
pop-up menu, choose AppleTalk. 8 From the second pop-up menu, select Local AppleTalk zone. 9 Select the printer from the list. 10 Click Add. Note: If the printer doesn't show up in the list, you may need to add it using the IP address. Contact your system support person for assistance. Additional - Lexmark X738de | User's Guide - Page 54
installing a new network Internal Solutions Port When a new network Lexmark Internal Solutions Port (ISP) is installed in the printer, the printer configurations on computers that access the printer must be updated because the printer will be assigned a new IP address. All computers that access - Lexmark X738de | User's Guide - Page 55
the network setup page. You will need the IP address if you are configuring access for computers on a different subnet than the printer. 3 Add the printer: • For IP printing: In Mac OS X version 10.5 or later a From the Apple menu, choose System Preferences. b Click Print & Fax. c Click +. d Click - Lexmark X738de | User's Guide - Page 56
port settings. c Make any necessary changes to the serial settings. d Save the new settings. e Print a menu settings page. 2 Install the printer driver: a Insert the Software and Documentation CD. It launches automatically. If the CD does not launch automatically, then do the following: 1 Click , or - Lexmark X738de | User's Guide - Page 57
computer (example: COM1). d Click Properties. e On the Port Settings tab, set the serial parameters to the same serial parameters in the printer. Look for the printer settings under the serial heading on the Menu Settings page you printed earlier. f Click OK, and then close all the windows. g Print - Lexmark X738de | User's Guide - Page 58
Eco-Mode". Using recycled paper As an environmentally conscious company, Lexmark supports the use of recycled office paper produced specifically for use in laser printers. For more information on recycled papers that work well with your printer, see "Using recycled paper and other office papers" on - Lexmark X738de | User's Guide - Page 59
document: • Use the Lexmark preview feature, which you can select from the Print dialog, the Lexmark Toolbar, or the printer display, to see what white To print all text and graphics using only the black toner cartridge, set the printer to Black Only. For more information, see "Printing in black and - Lexmark X738de | User's Guide - Page 60
driver may disable Quiet Mode and provide better print quality and full speed printing. To Reduce printer cartridge alarm sounds are turned off. • The printer will ignore the Advance Start command. Use factory default settings. This setting supports the performance specifications for your printer - Lexmark X738de | User's Guide - Page 61
select a setting. 6 Touch Submit. Submitting changes appears. Adjusting Power Saver To save energy, you can decrease the number of minutes before the printer enters Power Saver mode. Available settings range from 1-240 minutes. The factory default setting is 30 minutes. Using the Embedded Web Server - Lexmark X738de | User's Guide - Page 62
display To save energy, or if you are having trouble reading your display, you can adjust the brightness of the display. Available settings range from 20-100. The factory default setting is 100. Using the Embedded Web Server 1 Type the printer IP address into the address field of your Web browser - Lexmark X738de | User's Guide - Page 63
and then select your country from the list. 3 Follow the instructions on the computer screen. Recycling Lexmark packaging Lexmark continually strives to minimize packaging. Less packaging helps to ensure that Lexmark printers are transported in the most efficient and environmentally sensitive manner - Lexmark X738de | User's Guide - Page 64
are either reused or demanufactured for recycling. Boxes used to return the cartridges are also recycled. To return Lexmark cartridges for reuse or recycling, follow the instructions that came with your printer or cartridge and use the pre-paid shipping label. You can also: 1 Visit our Web site - Lexmark X738de | User's Guide - Page 65
according to the position of the paper guides in each tray except the standard setting must be set manually for all trays that do not contain plain paper. 1 Make sure the printer is on and Ready ) • Portrait Width • Portrait Height Note: The smallest supported Universal size is 76 x 127 mm (3 x 5 - Lexmark X738de | User's Guide - Page 66
while a job prints or while Busy appears on the display. Doing so may cause a jam. 1 Pull the tray completely out. 2 Squeeze and slide the width guides to the correct position for the size of paper you are loading. Use the size indicators on the bottom of the tray to help position - Lexmark X738de | User's Guide - Page 67
ABC 4 Flex a stack of paper back and forth to loosen the sheets, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface. 5 Load the paper stack toward the back of the tray with the recommended print side faceup. The load line on the left side of the paper tray - Lexmark X738de | User's Guide - Page 68
feeder The multipurpose feeder accommodates a variety of media types, including envelopes. 6 5 4 1 Stack height limiter 2 Tray release latch 3 Paper release lever 4 Size indicators 5 Width guide 6 Width guide release tab LTAR4&LGL BE5XEC A5 3 2 1 Loading paper and specialty media 68 - Lexmark X738de | User's Guide - Page 69
1 Press the tray release latch to the left, and then pull the multipurpose tray down. 2 Gently pull the extension out until it is fully extended. 3 Flex sheets of paper or specialty media back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a - Lexmark X738de | User's Guide - Page 70
, then press the paper release lever to remove it. • Load envelopes with the flap side up and the return address edge entering the printer first. Warning-Potential Damage: Never use envelopes with stamps, clasps, snaps, windows, coated linings, or self-stick adhesives. These envelopes may severely - Lexmark X738de | User's Guide - Page 71
Loading the 2000-sheet tray 1 Pull the tray out. 2 Pull up and slide the width guide to the correct position for the paper size being loaded. 3 Unlock the length guide. Loading paper and specialty media 71 - Lexmark X738de | User's Guide - Page 72
the correct position for the paper size being loaded, and then lock the guide. 5 Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level - Lexmark X738de | User's Guide - Page 73
Single-sided printing Duplex (two-sided) printing LETTERHEAD LETTERHEAD Note: Notice the maximum fill line on the side of the tray, which indicates the maximum height for loading paper. Do not overload the tray. 7 Insert the tray. Loading paper and specialty media 73 - Lexmark X738de | User's Guide - Page 74
according to the position of the paper guides in each tray except the Standard 550- tray are not automatic; they must be set manually from the Paper Size menu. Notes: • Do tray when linking or unlinking the tray. 1 Make sure the printer is on and Ready appears. 2 From the home screen, touch - Lexmark X738de | User's Guide - Page 75
IP address into the address field of your Web browser. Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP address in the TCP/IP section. 2 Click Settings. 3 Under Default Settings, click Paper Menu. 4 Click Custom - Lexmark X738de | User's Guide - Page 76
in.), we recommend 90 g/m2 (24 lb) or heavier paper. Note: Duplex is supported only for 63 g/m2-170 g/m2 (17 lb-45 lb bond) paper. Curl its edges. Excessive curl can cause paper feeding problems. Curl can occur after the paper passes through the printer, where it is exposed to high temperatures. - Lexmark X738de | User's Guide - Page 77
in fewer paper feeding problems and better print quality prevents jams and helps ensure trouble-free printing. To help avoid resistant inks designed for use in xerographic copiers. The ink Lexmark supports the use of recycled paper produced specifically for use in laser (electro-photographic) printers - Lexmark X738de | User's Guide - Page 78
they are not perfect. The energy required to de-ink and deal with additives such as colorants and "glue . To gain a better understanding of the impact of printers on the environment, the company commissioned a number of forestry practices. Lexmark does not endorse specific suppliers, although - Lexmark X738de | User's Guide - Page 79
or shelf, rather than on the floor. • Store individual packages on a flat surface. • Do not store anything on top of individual paper packages. Supported paper sizes, types, and weights The following tables provide information on standard and optional paper input sources and the types of paper they - Lexmark X738de | User's Guide - Page 80
139.7 x 215.9 mm X X X (5.5 x 8.5 in.) Universal 148 x 210 mm to X Note: Turn Size 215.9 x 355.6 mm Sensing off to (5.83 x 8.27 in. to support universal 8.5 x 14 in.) sizes that are 76.2 x 127 mm X X X close to standard (3 x 5 in.) to media sizes. 215.9 x 355.6 mm (8.5 x 14 in.) 76 - Lexmark X738de | User's Guide - Page 81
paper types and weights The printer engine supports 60-220 g/m2 (16-58 lb) paper weights. Note: Labels, transparencies, envelopes, and card stock always print at reduced speed. Paper type Standard 550-sheet - Lexmark X738de | User's Guide - Page 82
select the appropriate tray or feeder. 3 Click Print. Printing on specialty media Tips on using letterhead • Use letterhead designed specifically for laser printers. • Print samples on the letterhead being considered for use before buying large quantities. • Before loading letterhead, fan the stack - Lexmark X738de | User's Guide - Page 83
Lexmark part number 12A8241 for A4-size transparencies. Tips on using envelopes Print samples on the envelopes being considered for use before buying large quantities. When printing on envelopes: • Use envelopes designed specifically for laser printers • Adjust the width guides to fit the width - Lexmark X738de | User's Guide - Page 84
-sided labels are not supported. For detailed information on label printing, characteristics, and design, see the Card Stock & Label Guide available on the Lexmark Web site at www.lexmark.com/publications. When printing on labels: • Use labels designed specifically for laser printers. Check with the - Lexmark X738de | User's Guide - Page 85
the Held Jobs menu. Repeat When you send a Repeat print job, the printer prints all requested copies of the job and stores the job in memory so Other types of held jobs include: • Profiles from various sources including Lexmark Document Solutions Suite (LDSS) • Forms from a kiosk • Bookmarks • - Lexmark X738de | User's Guide - Page 86
, also enter a four-digit PIN. 4 Click OK or Print, and then go to the printer to release the job. 5 On the home screen, touch Held jobs. 6 Touch your user touch Search Held Jobs if there are a large number of held jobs in the printer. 7 Touch Confidential Jobs. 8 Enter your PIN. 9 Touch the job you - Lexmark X738de | User's Guide - Page 87
approved for use with the printer. For more information, visit the Lexmark Web site at www.lexmark.com. Notes: • Hi-Speed flash drives must support the Full-speed standard. Flash drives supporting only USB Low-speed capabilities are not supported. • USB devices must support the FAT (File Allocation - Lexmark X738de | User's Guide - Page 88
for more information. • If the PictBridge connection is successful, then a confirmation message appears on the printer display. 3 Follow the instructions on the camera to select and print photos. Note: If the printer is turned off while the camera is connected, then you must disconnect and then - Lexmark X738de | User's Guide - Page 89
Print Directory appears. 5 Touch Print Directory. Printing the print quality test pages Print the print quality test pages to isolate print quality problems. 1 Turn the printer off. 2 Hold down and while turning the printer on. 3 Release the buttons when the screen with the progress bar appears. The - Lexmark X738de | User's Guide - Page 90
in black and white To print all text and graphics using only the black toner cartridge, set the printer to Black Only. Note: You may override this setting using the printer driver. 1 Make sure the printer is on and Ready appears. 2 On the home screen, touch . 3 Touch Settings. 4 Touch the down - Lexmark X738de | User's Guide - Page 91
users In Mac OS X version 10.5 or later: 1 From the Apple menu, choose System Preferences. 2 Click Print & Fax, and then double-click the printer icon. 3 From the printer window, select the job to cancel. 4 From the icon bar at the top of the window, click the Delete icon. In Mac OS X version - Lexmark X738de | User's Guide - Page 92
clippings) into the ADF. Place these items on the scanner glass. 2 If you are loading a document into the ADF, then adjust the paper guides. 3 From the printer control panel, press . 4 If you placed the document on the scanner glass, then touch Finish the Job to return to the home screen. Copying - Lexmark X738de | User's Guide - Page 93
glass. 2 If you are loading a document into the ADF, then adjust the paper guides. 3 On the home screen, touch Copy. 4 Touch Copy from, and then identify to, and then touch the tray that contains transparencies, or touch Manual Feeder and then place transparencies in the multipurpose feeder. 6 Touch - Lexmark X738de | User's Guide - Page 94
the original document. 5 Touch Copy to, and then touch Manual Feeder and place letterhead face up, top edge first in are loading a document into the ADF, then adjust the paper guides. 3 On the home screen, touch Copy. 4 Touch Copy printer will scale the size automatically. 6 Touch Copy It. Copying 94 - Lexmark X738de | User's Guide - Page 95
touch Manual Feeder or the tray that contains the paper type you want. Note: If you choose Manual Example 1: Copying to mixed paper sizes The printer has two paper trays, one tray loaded with loading a document into the ADF, then adjust the paper guides. 3 On the home screen, touch Copy. 4 Touch - Lexmark X738de | User's Guide - Page 96
Example 2: Copying to a single paper size The printer has one paper tray, loaded with letter-size these items on the scanner glass. 2 If you are loading a document into the ADF, then adjust the paper guides. 3 On the home screen, touch Copy. 4 Touch Copy from, and then touch Mixed Letter/Legal. 5 - Lexmark X738de | User's Guide - Page 97
to" or "Copy from" after setting Scale manually changes the scale value back to Auto. 5 Touch you are loading a document into the ADF, then adjust the paper guides. 3 On the home screen, touch Copy. 4 Touch Options. such as documents printed on a laser printer, or pages from a magazine or newspaper - Lexmark X738de | User's Guide - Page 98
as magazine clippings) into the ADF. Place these items on the scanner glass. 2 If you are loading a document into the ADF, then adjust the paper guides. 3 On the home screen, touch Copy. 4 Touch Options. 5 Touch Separator Sheets. Note: Collate must be On for the separator sheets to be placed between - Lexmark X738de | User's Guide - Page 99
as magazine clippings) into the ADF. Place these items on the scanner glass. 2 If you are loading a document into the ADF, then adjust the paper guides. 3 On the home screen, touch Copy. 4 Touch Options. 5 Touch Custom Job. 6 Touch On. 7 Touch Done. 8 Touch Copy It. When the end of a set is reached - Lexmark X738de | User's Guide - Page 100
clippings) into the ADF. Place these items on the scanner glass. 2 If you are loading a document into the ADF, then adjust the paper guides. 3 From the printer control panel, press . 4 If you placed the document on the scanner glass, then touch Finish the Job to return to the home screen. Placing - Lexmark X738de | User's Guide - Page 101
5 Touch Overlay. 6 Touch the button containing the overlay you want to use. 7 Touch Done. 8 Touch Copy It. Canceling a copy job Canceling a copy job while the document is in the ADF When the ADF begins processing a document, the scanning screen appears. To cancel the copy job, touch Cancel Job on - Lexmark X738de | User's Guide - Page 102
Feeder, and manually send the paper through the multipurpose feeder. • When "Copy to" is set to Auto Size Match, each copy matches the size of the original document. If a matching paper size is not in one of the trays, the printer scales each copy to fit loaded paper. Scale This option creates - Lexmark X738de | User's Guide - Page 103
Collate This option keeps the pages of a print job stacked in sequence when printing multiple copies of the document. The factory default setting for Collate is on; the output pages of your copies will be ordered (1,2,3) (1,2,3) (1,2,3). If you want all the copies of each page to remain together, - Lexmark X738de | User's Guide - Page 104
across each page. Note: A custom overlay can also be created by your system support person. When a custom overlay is created, a button with an icon of that Note: Some Advanced Duplex options may not be available on all printer models. Save as Shortcut This option allows the current settings to be - Lexmark X738de | User's Guide - Page 105
IP address into the address field of your Web browser. Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP address in the TCP/IP section. 2 Click Settings. 3 Under Default Settings, click E-mail/FTP Settings. 4 Click E- - Lexmark X738de | User's Guide - Page 106
Creating an e-mail shortcut using the Embedded Web Server 1 Type the printer IP address into the address field of your Web browser. Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP address in the TCP/IP - Lexmark X738de | User's Guide - Page 107
2 If you are loading a document into the ADF, then adjust the paper guides. 3 On the home screen, touch E-mail. 4 Enter the e-mail address glass. 2 If you are loading a document into the ADF, then adjust the paper guides. 3 On the home screen, touch E-mail. 4 Touch Search Address Book. 5 Enter - Lexmark X738de | User's Guide - Page 108
as magazine clippings) into the ADF. Place these items on the scanner glass. 2 If you are loading a document into the ADF, then adjust the paper guides. 3 On the home screen, touch E-mail. 4 Type an e-mail address. 5 Touch Options. 6 Touch the button that represents the file type you want to send - Lexmark X738de | User's Guide - Page 109
Web browsers and graphics programs • XPS-Creates a single XML Paper Specification (XPS) file with multiple pages, viewable using an Internet Explorer the size of the original document. Sides (Duplex) This option informs the printer if the original document is simplex (printed on one side) or duplex - Lexmark X738de | User's Guide - Page 110
pages, viewable using an Internet Explorer-hosted viewer and the .NET Framework, or by downloading a third party standalone viewer Content This option tells the printer the original document type. Choose from Text, Text/Photo, or Photo. Color can be turned on or off with any of the Content choices - Lexmark X738de | User's Guide - Page 111
• Scan Preview-Displays the first page of the image before it is included in the e-mail. When the first page is scanned, the scanning is paused and a preview image appears. • Edge Erase-Eliminates smudges or information around the edges of a document. You can choose to eliminate an equal area around - Lexmark X738de | User's Guide - Page 112
the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings). Getting the printer ready to fax The following connection methods may not be applicable in all countries or regions. Note: During the initial - Lexmark X738de | User's Guide - Page 113
message) and station number (telephone number of the sending fax machine, business, other entity, or individual). To enter your fax setup information, use the printer control panel, or use your browser to access the Embedded Web Server and then enter the Settings menu. Note: If you do not have a TCP - Lexmark X738de | User's Guide - Page 114
PBX or ISDN system" on page 116. Services Digital Network (ISDN) system Use a Distinctive Ring service See "Connecting to a distinctive ring service" on page 116. Connect to a telephone line, telephone, and answering machine See "Connecting the printer and a telephone or answering machine to the - Lexmark X738de | User's Guide - Page 115
one end of the telephone cable that came with the printer to the printer LINE port . 2 Connect the other end of the telephone cable to an active analog telephone wall jack. Connecting to a DSL service If you subscribe to a DSL service, then contact the DSL provider to obtain a DSL filter and - Lexmark X738de | User's Guide - Page 116
for distinguishing between fax and voice calls. If you subscribe to a distinctive ring service, follow these steps to connect the equipment: 1 Connect one end of the telephone cable that came with the printer to the printer LINE port . 2 Connect the other end of the telephone cable to an active - Lexmark X738de | User's Guide - Page 117
arrow for the pattern setting you want to change. h Touch Submit. Connecting the printer and a telephone or answering machine to the same telephone line 1 Connect one end of the telephone cable that came with the printer to the printer LINE port . 2 Connect the other end of the telephone cable to an - Lexmark X738de | User's Guide - Page 118
Use one of the following methods: Answering machine Answering machine and telephone Telephone or a telephone with an integrated answering machine Faxing 118 - Lexmark X738de | User's Guide - Page 119
an answering machine, telephone, or other telecommunications equipment to the printer. 1 Connect one end of the telephone cable that came with the printer to the printer LINE port . Note: There is a special RJ-11 plug installed in the printer EXT port . Do not remove this plug. It is necessary - Lexmark X738de | User's Guide - Page 120
Use one of the following methods: Answering machine Telephone Faxing 120 - Lexmark X738de | User's Guide - Page 121
necessary for the proper operation of the fax function and connected telephones. 1 Connect one end of the telephone cable that came with the printer to the printer LINE port . 2 Connect the other end of the telephone cable to the adapter. Note: Your telephone adapter may look different than the one - Lexmark X738de | User's Guide - Page 122
3 Connect the adapter into the N slot of an active analog telephone wall jack. Faxing 122 - Lexmark X738de | User's Guide - Page 123
4 If you would like to use the same line for both fax and telephone communication, then connect a second telephone line (not provided) between the telephone and the F slot of an active analog telephone wall jack. 5 If you would like to use the same line for recording messages on your answering - Lexmark X738de | User's Guide - Page 124
program. Note: Setup steps may vary depending on your country or region. 1 Connect one end of the telephone cable that came with the printer to the printer LINE port . 2 Connect the other end of the telephone cable to an active analog telephone wall jack. 3 Remove the protective plug from the - Lexmark X738de | User's Guide - Page 125
address into the address field of your Web browser. Note: If you do not know the IP address of the printer, then print a network setup page and locate the address in the TCP/IP section. 2 Click Settings. 3 Click Fax Settings. 4 Click Analog Fax Setup. 5 Click inside - Lexmark X738de | User's Guide - Page 126
on. No turns daylight saving off. 5 Click Submit. Sending a fax Sending a fax using the printer control panel 1 Load an original document faceup, short edge first into the ADF or facedown on the a document into the ADF, then adjust the paper guides. 3 On the home screen, touch Fax. Faxing 126 - Lexmark X738de | User's Guide - Page 127
the PostScript printer driver for your printer. 1 From your software program, click File Print. 2 From the Print window, select your printer, and then . If you do not have an ID and password, get one from your system support person. 4 Click Fax Shortcut Setup. 5 Type a unique name for the shortcut - Lexmark X738de | User's Guide - Page 128
as magazine clippings) into the ADF. Place these items on the scanner glass. 2 If you are loading a document into the ADF, then adjust the paper guides. 3 On the home screen, touch Fax. 4 Enter the fax number. To create a group of fax numbers, touch Next number, and then enter the next fax - Lexmark X738de | User's Guide - Page 129
address book feature is not enabled, then contact your system support person. 1 Load an original document faceup, short edge first the scanner glass. 2 If you are loading a document into the ADF, then adjust the paper guides. 3 On the home screen, touch Fax. 4 Use the keypad to enter the fax number. - Lexmark X738de | User's Guide - Page 130
scanner glass. 2 If you are loading a document into the ADF, then adjust the paper guides. 3 On the home screen, touch Fax. 4 Enter the fax number using the numbers the scheduled time. Viewing a fax log 1 Type the printer IP address into the address field of your Web browser. Note: If you do - Lexmark X738de | User's Guide - Page 131
Web browser. Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP address in the In the Banned Fax List field, enter the phone numbers or fax station names of specific fax callers you want to block. Canceling an outgoing fax Canceling a fax while - Lexmark X738de | User's Guide - Page 132
determines the size of the original document. Content This option tells the printer the original document type. Choose from Text, Text/Photo, or Photograph and sent to a fax destination. Sides (Duplex) This option informs the printer if the original document is simplex (printed on one side) or duplex - Lexmark X738de | User's Guide - Page 133
, and whether original documents are bound along the long edge or the short edge Note: Some Advanced Duplex options may not be available on all printer models. Improving fax quality Question Tip When should I use Text mode? • Use Text mode when text preservation is the main goal of the fax, and - Lexmark X738de | User's Guide - Page 134
are released. Held faxes can be released manually or at a scheduled day or time. 1 Type the printer IP address into the address field of Fax Mode menu, select one of the following: • Off • Always On • Manual • Scheduled 8 If you selected Scheduled, then continue with the following steps. Otherwise, - Lexmark X738de | User's Guide - Page 135
• Forward 6 From the "Forward to" menu, select one of the following: • Fax • E-mail • FTP • LDSS • eSF 7 Click inside the Forward to Shortcut box, and then enter the shortcut number where you want the fax forwarded. Note: The shortcut number must be a valid shortcut number for the setting that was - Lexmark X738de | User's Guide - Page 136
an FTP destination has been configured by your system support person, the name of the destination becomes available another PostScript printer; for example, a color document can be scanned and then sent to a color printer. Sending adjust the paper guides. 3 On the home screen, touch FTP. 4 Type - Lexmark X738de | User's Guide - Page 137
you are loading a document into the ADF, adjust the paper guides. 3 On the home screen, touch FTP. 4 Touch Search of entering the entire FTP site address on the printer control panel each time you want to send a document get one from your system support person. 4 Click FTP Shortcut Setup. 5 Enter - Lexmark X738de | User's Guide - Page 138
"Original Size" is set to Auto Size Sense, the scanner automatically determines the size of the original document. Sides (Duplex) This option informs the printer if the original document is simplex (printed on one side) or duplex (printed on both sides). This lets the scanner know what needs to be - Lexmark X738de | User's Guide - Page 139
pages, viewable using an Internet Explorer-hosted viewer and the .NET Framework, or by downloading a third party standalone viewer Content This option tells the printer the original document type. Choose from Text, Text/Photo, or Photo. Color can be turned on or off with any of the Content choices - Lexmark X738de | User's Guide - Page 140
articles, business graphics, and brochures. When should I use Photo mode? Use Photo mode when the original document is composed mostly of photos printed on a laser printer or taken from a magazine or newspaper. Scanning to an FTP address 140 - Lexmark X738de | User's Guide - Page 141
computer or a flash drive. The computer does not have to be directly connected to the printer for you to receive Scan to PC images. You can scan the document back to the on the display. 7 Click Submit. 8 Review the instructions on the Scan Profile screen. Scanning to a computer or flash drive 141 - Lexmark X738de | User's Guide - Page 142
these items on the scanner glass. 2 If you are loading a document into the ADF, then adjust the paper guides. 3 Insert the flash drive into the USB port on the front of the printer. The Held Jobs screen appears. 4 Touch Scan to USB drive. 5 Select the scan settings. 6 Touch Scan It. Understanding - Lexmark X738de | User's Guide - Page 143
compress the scanned output file. Default Content This option tells the printer the original document type. Choose from Text, Text/Photo, or . This increases the amount of information saved. Color This option tells the printer the color of the original documents. You can select Gray, BW (Black - Lexmark X738de | User's Guide - Page 144
/Photo mode is recommended for magazine articles, business graphics, and brochures. When should I use Photo mode? Use Photo mode when scanning photos printed on a laser printer or taken from a magazine or newspaper. Scanning to a computer or flash drive 144 - Lexmark X738de | User's Guide - Page 145
you to change printer settings. This diagram shows the items available under each menu. To access the menus, touch on the home screen. Supplies Paper Menu Reports Settings Replace Supply Cyan Cartridge Magenta Cartridge Yellow Cartridge Black Cartridge Cyan Photoconductor Magenta Photoconductor - Lexmark X738de | User's Guide - Page 146
Select No to exit. Separator Pad Cyan, Magenta, Yellow, or Black Cartridge Shows the status of the toner cartridges Early Warning Low Replace Missing OK Cyan, Magenta, Yellow, or Black of the transfer module Early Warning Low Replace Missing OK Understanding printer menus 146 - Lexmark X738de | User's Guide - Page 147
Paper menu Default Source menu Menu item Default Source Tray MP feeder Manual paper Manual envelope Description Sets a default paper source for all print jobs Notes: • From the Paper using the linked tray. Note: Only installed trays are listed in this menu. Understanding printer menus 147 - Lexmark X738de | User's Guide - Page 148
setting. • Letter is the US factory default setting. A4 is the international factory default setting. Note: Only installed trays are listed in this menu. Understanding printer menus 148 - Lexmark X738de | User's Guide - Page 149
Type Manual Paper Size A4 A5 JIS B5 Letter Legal Executive Oficio (México) Folio Statement Universal Manual Paper Type paper is the factory default setting. Specifies the size of the paper being manually loaded Note: Letter is the US factory default setting. A4 is the international factory default - Lexmark X738de | User's Guide - Page 150
default setting. Note: Only installed trays are listed in this menu. Configure MP menu Menu item Configure MP Cassette Manual Description Determines when the printer selects paper from the multipurpose feeder Notes: • Cassette is the factory default setting. • The Cassette setting configures the - Lexmark X738de | User's Guide - Page 151
the relative texture of the card stock loaded in a specific tray Notes: • Normal is the factory default setting. • Settings appear only if card stock is supported. Specifies the relative texture of the transparencies loaded in a specific tray Note: Normal is the factory default setting. Specifies - Lexmark X738de | User's Guide - Page 152
default setting. • Settings appear only if the custom type is supported. Paper Weight menu Menu item Plain Weight Light Normal Heavy Description Specifies the relative weight of the paper loaded in a specific tray Note: Normal is the factory default setting. Understanding printer menus 152 - Lexmark X738de | User's Guide - Page 153
the relative weight of the card stock loaded in a specific tray Notes: • Normal is the factory default setting. • Settings appear only if card stock is supported. Specifies the relative weight of the transparencies loaded in a specific tray Note: Normal is the factory default setting. Specifies - Lexmark X738de | User's Guide - Page 154
in a specific tray Notes: • Normal is the factory default setting. • Settings appear only if the custom type is supported. Paper Loading Note: Off is the factory default setting. Notes: • Duplex sets the printer default to 2-sided printing for every print job unless 1-sided printing is selected - Lexmark X738de | User's Guide - Page 155
the paper type Notes: • Off is the factory default setting. • Custom Loading is available only if the custom type is supported. Notes: • Duplex sets the printer default to 2-sided printing for every print job unless 1-sided printing is selected from Print Properties. • If Duplex is selected - Lexmark X738de | User's Guide - Page 156
Paper is the factory default setting. • The custom media type must be supported by the selected tray or multipurpose tray in order to print from that Paper is the factory default setting. • The custom media type must be supported by the selected tray or multipurpose tray in order to print from that - Lexmark X738de | User's Guide - Page 157
name and options. This name replaces a Custom Scan Size name in the printer menus. Notes: • 8.5 Inches is the US factory default setting for Width. the other paper size settings and includes similar options, such as support for duplex printing and printing multiple pages on one sheet. Menu - Lexmark X738de | User's Guide - Page 158
the portrait height Notes: • If the height exceeds the maximum, then the printer uses the maximum height allowed. • 14 inches is the US factory default Edge appears only if the longest edge is shorter than the maximum width supported in the tray. Reports menu Reports menu Note: When you select a - Lexmark X738de | User's Guide - Page 159
is installed and Lexmark Document Solutions Suite is enabled. • This menu item appears only for network printers or printers connected to print in the printer Prints a report containing NetWare-specific information about the network settings Note: This menu item appears only for printers with an - Lexmark X738de | User's Guide - Page 160
. Menu item PCL SmartSwitch On Off PS SmartSwitch On Off NPA Mode Off Auto Description Sets the printer to automatically switch to PCL emulation when a print job requires it, regardless of the default printer language Notes: • On is the factory default setting. • When the Off setting is used, the - Lexmark X738de | User's Guide - Page 161
increments. • The maximum size allowed depends on the amount of memory in the printer, the size of the other link buffers, and whether Resource Save is set is the factory default setting. • The On value buffers jobs on the printer hard disk. This menu selection appears only when a formatted disk is - Lexmark X738de | User's Guide - Page 162
information Notes: • The message boxes have a limitation of 512 characters. • None is the factory default setting for Device-Initiated E-mail and User-Initiated E-mail. Understanding printer menus 162 - Lexmark X738de | User's Guide - Page 163
about the network printer settings, such as the TCP/IP address. • The NetWare Setup Page menu item appears only on models that support NetWare and Web Server. Lets you view or change the current TCP/IP Address Note: Manually setting the IP address sets the Enable DHCP and Enable Auto IP settings to - Lexmark X738de | User's Guide - Page 164
using the File Transfer Protocol. Note: Yes is the factory default setting. Enables the built-in web server (Embedded Web Server). When enabled, the printer can be monitored and managed remotely using a web browser. Note: Yes is the factory default setting. Lets you view or change the current WINS - Lexmark X738de | User's Guide - Page 165
setting. Lets you view the current setting Note: These settings can be changed only from the Embedded Web Server. Enables DHCPv6 in the printer Note: On is the factory default setting. Wireless menu Use the following menu items to view or configure the wireless internal print server settings - Lexmark X738de | User's Guide - Page 166
Off View Name View Address Set Zone Description Activates AppleTalk support Note: On is the factory default setting. Shows the assigned AppleTalk name Note: The name can NetWare server Note: Yes is the factory default setting. Understanding printer menus 166 - Lexmark X738de | User's Guide - Page 167
LexLink menu Menu item Activate On Off View Nickname Description Activates LexLink support Note: Off is the factory default setting. Lets you view the SmartSwitch On Off PS SmartSwitch On Off Description Sets the printer to automatically switch to PCL emulation when a print job received through - Lexmark X738de | User's Guide - Page 168
this setting from the control panel and then exiting the menus causes the printer to restart. The menu selection is updated. USB Buffer Sets the . • The maximum size allowed depends on the amount of memory in the printer, the size of the other link buffers, and whether the Resource Save setting - Lexmark X738de | User's Guide - Page 169
item ENA Gateway Description Sets the gateway information for an external print server that is attached to the printer using a USB cable Note: This menu item is available only if the printer is attached to an external print server through the USB port. Parallel menu Menu item PCL SmartSwitch - Lexmark X738de | User's Guide - Page 170
increments. • The maximum size allowed depends on the amount of memory in the printer, the size of the other link buffers, and whether Resource Save is set parallel port communication problems. Honor Init On Off Determines whether or not the printer honors printer hardware initialization requests - Lexmark X738de | User's Guide - Page 171
xxx>. ENA gateway ... Serial menu Menu item PCL SmartSwitch On Off PS SmartSwitch On Off Description Sets the printer to process Macintosh binary PostScript print jobs Notes: • Auto is the factory default setting. • The Off setting filters print jobs using the standard - Lexmark X738de | User's Guide - Page 172
is the factory default setting. • When the On setting is used, the printer performs NPA processing. If the data is not in NPA format, it is increments. • The maximum size allowed depends on the amount of memory in the printer, the size of the other link buffers, and whether Resource Save is set - Lexmark X738de | User's Guide - Page 173
the factory default setting. Sets the parity for serial input and output data frames Note: None is the factory default setting. Determines whether the printer uses the DSR Signal. DSR is a handshaking signal used by most serial cables. Notes: • Off is the factory default setting. • The serial port - Lexmark X738de | User's Guide - Page 174
Logins Login failures Failure time frame Lockout time Login timeout Description Limits the number and time frames of failed login attempts from the printer control panel before all users are locked out Notes: • "Login failures" specifies the number of failed login attempts before users are locked - Lexmark X738de | User's Guide - Page 175
can be wiped and returned to service. Disk Wiping erases only print job data that is not currently in use by the file system from the printer hard disk. All permanent data on the printer hard disk is preserved, such as downloaded fonts, macros, and held jobs. Manual Wiping overwrites all disk space - Lexmark X738de | User's Guide - Page 176
print job data that is not currently in use by the file system from the printer hard disk. All permanent data on the printer hard disk is preserved, such as downloaded fonts, macros, and held jobs. Both manual and scheduled wiping allow the file system to reuse marked disk space without first having - Lexmark X738de | User's Guide - Page 177
Observe DST On Off Enable NTP On Off Description Lets you view the current date and time settings for the printer Note: Date/Time is set in YYYY-MM-DD HH:MM format. Note: GMT is the factory default of devices on a network Note: On is the factory default setting. Understanding printer menus 177 - Lexmark X738de | User's Guide - Page 178
ADF Loaded Beep Enabled Disabled Description Sets the language of the text appearing on the display Note: All languages may not be available for all printers. Minimizes the use of energy, paper, or specialty media Notes: • Off is the factory default setting. Off resets the - Lexmark X738de | User's Guide - Page 179
supports the performance specifications for your printer. • On configures the printer to produceas little noiseas possible. This setting is best suited for printing text and line graphics. • For optimal printing of color-rich documents, set Quiet Mode to Off. • Selecting Photo from the driver - Lexmark X738de | User's Guide - Page 180
in the Universal Setup menu and the default for each input source in the Paper Size/Paper Type menu. Specifies a valid port range for printers behind a port blocking firewall. The valid ports are specified by two sets of numbers separated by a semicolon. Note: 9751:12000 is the factory default - Lexmark X738de | User's Guide - Page 181
following options: None IP Address Hostname Contact Name Location Date/Time mDNS/DDNS Service Name Zero Configuration Name Cartridge Level Custom Text Notes: • IP Address is the factory default setting the factory default setting for Type of Message to Display. Understanding printer menus 181 - Lexmark X738de | User's Guide - Page 182
screen, and default buttons can be removed. Available selections for each button are: Display Do Not Display Formats the printer date Formats the printer time Specifies the brightness of the printer control panel screen Sets the copies from the scanner glass to only one page at a time Note: Off is - Lexmark X738de | User's Guide - Page 183
default setting. If On is selected, the Allow Custom Job Scans setting can be enabled for specific jobs. Specifies how a scanned job should be reloaded if a paper jam occurs in the Specifies a contact name for the printer Note: The contact name will be stored on the Embedded Web Server. - Lexmark X738de | User's Guide - Page 184
Menu item Location Alarms Alarm Control Cartridge Alarm Timeouts Standby Mode Disabled 2-240 Timeouts Power Saver 1-240 Timeouts Screen Timeout 15-300 Timeouts Print Timeout Disabled 1-255 Description Specifies the location of the printer Note: The location will be stored on the Embedded Web Server - Lexmark X738de | User's Guide - Page 185
Restore Restore Now Description Sets the amount of time in seconds the printer waits for additional data before canceling a print job Notes: • 40 Restore keeps the user-defined settings. • Restore Now returns all printer settings to the factory default settings except Network/Ports menu settings. - Lexmark X738de | User's Guide - Page 186
the original exactly. Sets two or four sheets of an original document together on the same page Note: Off is the factory default setting. Understanding printer menus 186 - Lexmark X738de | User's Guide - Page 187
(Mexico) JIS B5 Book Original Auto Size Sense Mixed Letter/Legal Copy To Source Tray Manual Feeder Auto Size Match Transparency Separators On Off Separator Sheets None Between Copies Between Jobs Between Pages the copy job Note: 5 is the factory default setting. Understanding printer menus 187 - Lexmark X738de | User's Guide - Page 188
right of the page Notes: • Off is the factory default setting for Top right. • "All pages" is the factory default setting for Print on. Understanding printer menus 188 - Lexmark X738de | User's Guide - Page 189
right of the page Notes: • Off is the factory default setting for Bottom right. • "All pages" is the factory default setting for Print on. Understanding printer menus 189 - Lexmark X738de | User's Guide - Page 190
single copy job a document that contains mixed paper sizes Notes: • Off is the factory default setting. • This menu item appears only if a valid printer hard drive is installed. Lets you save custom copy settings as shortcuts Note: On is the factory default setting. Adjusts the amount of background - Lexmark X738de | User's Guide - Page 191
default setting. Fax Settings menu Fax Mode (Analog Fax Setup) menu Analog Fax Setup mode sends the fax job by way of a telephone line. Understanding printer menus 191 - Lexmark X738de | User's Guide - Page 192
setting for all Fax Cover Page options. Specifies the name of the fax within the printer Specifies a number associated with the fax Specifies how the fax is identified Sets the printer to fax manually only, which requires a line splitter and a telephone hand set Notes: • Use a regular telephone to - Lexmark X738de | User's Guide - Page 193
in. 3 x 5 in. Business Card Custom Scan Size A4 A5 Oficio (Mexico) JIS B5 Book Original Auto Size Sense Mixed Letter/Legal Description Specifies whether the printer may cancel fax jobs Note: If Cancel Faxes is not enabled, it will not appear as an option. Specifies type of caller ID being used - Lexmark X738de | User's Guide - Page 194
Frequency 1-200 Behind a PABX Off On Enable ECM On Off Enable Fax Scans On Off Driver to fax On Off Allow Save as Shortcut On Off Description Specifies how the text and by scanning at the printer Allows driver to fax jobs to be sent by the printer Lets you save fax numbers as shortcuts in the - Lexmark X738de | User's Guide - Page 195
the original document Note: Off is the factory default setting. Creates a negative image of the original document Note: Off is the factory default setting. Understanding printer menus 195 - Lexmark X738de | User's Guide - Page 196
Multi-Purpose Feeder Output Bin Standard Bin Bin 1 Sides (Duplex) On Off Fax Footer On Off Description Allows fax jobs to be received by the printer Note: On is the factory default setting. Specifies the number of rings before answering an incoming fax job Note: 1 is the factory default setting - Lexmark X738de | User's Guide - Page 197
Off Banned Fax List Holding Faxes Held Fax Mode Off Always On Manual Scheduled Fax Holding Schedule Fax Log Settings Menu item Transmission Log Print faxes will be forwarded Note: This item is available only from the printer Embedded Web Server. Lets you enter the shortcut number which matches the - Lexmark X738de | User's Guide - Page 198
Menu item Log Paper Source Tray Manual Feeder Logs Display Remote Station Name Dialed Number Enable Job Log On Off Enable Call Log On Off Log On is the factory default setting. Answers calls with a double-ring pattern Note: On is the factory default setting. Understanding printer menus 198 - Lexmark X738de | User's Guide - Page 199
Fine Super Fine Ultra Fine Darkness 1-9 Orientation Portrait Landscape Description Lets you enter the information using the virtual keyboard on the printer touch screen Specifies SMTP server port information Note: 25 is the default SMTP gateway port. Specifies SMTP server port information Note - Lexmark X738de | User's Guide - Page 200
a limitation of 512 characters. Sends a copy of the e-mail back to the creator of the e-mail Note: "Never appears" is the factory default setting. Understanding printer menus 200 - Lexmark X738de | User's Guide - Page 201
. • Text is used when the document is mostly text. Specifies whether a job prints in grayscale or color Note: Color is the factory default setting. Understanding printer menus 201 - Lexmark X738de | User's Guide - Page 202
landscape orientation). • Short edge assumes binding along the short edge of the page (top edge for portrait orientation and left edge for landscape orientation). Understanding printer menus 202 - Lexmark X738de | User's Guide - Page 203
TIFF On Off Transmission Log Print log Do not print log Print only for error Log Paper Source Tray Manual Feeder E-mail Bit Depth 8 bit 1 bit Custom Job scanning On Off Scan Preview On Off Description Sets for scan jobs Note: Off is the factory default setting. Understanding printer menus 203 - Lexmark X738de | User's Guide - Page 204
a scanned image Note: 3 is the factory default setting. Enables the use of the cc: and bcc: fields Note: Off is the factory default setting. Understanding printer menus 204 - Lexmark X738de | User's Guide - Page 205
or darkens the output Note: 5 is the factory default setting. Specifies the orientation of the scanned image Note: Portrait is the factory default setting. Understanding printer menus 205 - Lexmark X738de | User's Guide - Page 206
. Sets the quality of a photo image in relation to file size and the quality of the image Note: 50 is the factory default setting. Understanding printer menus 206 - Lexmark X738de | User's Guide - Page 207
On Off Transmission Log Print log Do not print log Print only for error Log Paper Source Tray Manual Feeder FTP bit Depth 8 bit 1 bit Base File Name Custom Job Scanning On Off Scan Preview On Dropout. • 128 is the factory default setting for each color threshold. Understanding printer menus 207 - Lexmark X738de | User's Guide - Page 208
• Text is used when the document is mostly text. Specifies whether a job prints in grayscale or color Note: Gray is the factory default setting. Understanding printer menus 208 - Lexmark X738de | User's Guide - Page 209
landscape orientation). • Short edge assumes binding along the short edge of the page (top edge for portrait orientation and left edge for landscape orientation). Understanding printer menus 209 - Lexmark X738de | User's Guide - Page 210
for scan jobs Note: Off is the factory default setting. Adjusts the amount of background visible on a copy Note: 0 is the factory default setting. Understanding printer menus 210 - Lexmark X738de | User's Guide - Page 211
image Note: 3 is the factory default setting. Print Settings Copies 1-999 Paper Source Tray Manual Feeder Color Off On Collate Off (1,1,1,2,2,2) On (1,2,1,2,1,2) Specifies a default number of copies for each copies Note: On is the factory default setting. Understanding printer menus 211 - Lexmark X738de | User's Guide - Page 212
and the left edge of landscape pages. Specifies the orientation of a multiple-page sheet Notes: • Auto is the factory default setting. The printer chooses between portrait and landscape. • Long Edge uses landscape. • Short Edge uses portrait. Specifies that multiple-page images be printed on one - Lexmark X738de | User's Guide - Page 213
emulation uses a PCL interpreter for processing print jobs. PostScript emulation uses a PS interpreter for processing print jobs. • PCL is the factory default printer language. • Setting a printer language as the default does not prevent a software program from sending print jobs that use another - Lexmark X738de | User's Guide - Page 214
or a higher toner yield. Note: Max Yield is the factory default. Sets the printer to print text and graphics using only the black toner cartridge. Note: Off is the factory default. Note: The printer driver is capable of overriding this setting. Sets the storage location for downloads Notes: • RAM - Lexmark X738de | User's Guide - Page 215
memory is needed. Downloads are deleted in order to process print jobs. • The On setting retains the downloads during language changes and printer resets. If the printer runs out of memory, 38 Memory Full appears, and downloads are not deleted. Specifies the order in which held and confidential jobs - Lexmark X738de | User's Guide - Page 216
and whether the images are in portrait or landscape orientation. Specifies the orientation of a multiple-page sheet Notes: • Auto is the factory default setting. The printer chooses between portrait and landscape. • Long Edge uses landscape. • Short Edge uses portrait. Understanding - Lexmark X738de | User's Guide - Page 217
None Solid Quality menu Menu item Print Mode Color Black Only Color Correction Auto Off Manual Print Resolution 1200 dpi 4800 CQ Toner Darkness 1-5 Enhance Fine Lines On Off Enhance Fine Lines using the Embedded Web Server, type the network printer IP address in a browser window. Understanding - Lexmark X738de | User's Guide - Page 218
is the maximum increase. • This does not affect files where CMYK color specifications are being used. Adjusts contrast in color outputs Notes: • 0 is the for each of the RGB and CMYK color conversion tables used in the printer Notes: • Selecting any setting prints the sample. • Color samples - Lexmark X738de | User's Guide - Page 219
Off RGB Graphics Vivid sRGB Display Display-True Black sRGB Vivid Off Manual Color CMYK Image US CMYK Euro CMYK Vivid CMYK Off CMYK Text conversion. Initiates a recalibration of color conversion tables and allows the printer to make adjustments for color variations in output Notes: • Calibrating - Lexmark X738de | User's Guide - Page 220
not appear if Job Accounting is set to MarkTrackTM using NPA. Assists in isolating the source of a print job problem Notes: • When Activate is selected, all data sent to the printer is printed in hexadecimal and character representation and control codes are not executed. • To exit or deactivate Hex - Lexmark X738de | User's Guide - Page 221
Off is the factory default setting. Establishes the font search order Notes: • Resident is the factory default setting. • A formatted flash memory option card or printer hard disk must be installed in the printer and operating properly for this menu item to be available. • The flash memory option or - Lexmark X738de | User's Guide - Page 222
setting. • RO Courier shows the font name, font ID, and storage location in the printer. The font source abbreviation is R for Resident, F for Flash, K for Disk, Symbol sets support the different languages or specific programs such as math symbols for scientific text. Only the supported symbol sets - Lexmark X738de | User's Guide - Page 223
Specifies the number of lines that print on each page Notes: • 60 is the US factory default setting. 64 is the international default setting. • The printer sets the amount of space between each line based on the Lines per Page, Paper Size, and Orientation settings. Select the desired Paper Size and - Lexmark X738de | User's Guide - Page 224
None 0-199 Assign Tray Off None 0-199 Assign Manual Paper Off None 0-199 Assign Man Env Off None 0-199 Tray Renumber View Factory Def None Tray Renumber Restore Defaults Yes No Description Configures the printer to work with printer software or programs that use different source assignments for - Lexmark X738de | User's Guide - Page 225
setting. Sets the page margin for HTML documents Notes: • 19 mm is the factory default setting. • Margin size can be increased in 1-mm increments. Understanding printer menus 225 - Lexmark X738de | User's Guide - Page 226
Auto Fit is set to On, Scaling is automatically set to Best Fit. Sets the image orientation Note: Portrait is the factory default setting. Understanding printer menus 226 - Lexmark X738de | User's Guide - Page 227
Up 16 Up Index Print Quality Normal Draft Fine Paper Source Multipurpose tray Tray Manual Paper Description Selects the optimal photo size Notes: • Auto is the factory default setting. • If both the printer and the PictBridge-enabled camera have a value for this setting, the camera value always - Lexmark X738de | User's Guide - Page 228
stored in the printer. Other translations are available on the Lexmark Web site at www.lexmark.com. Menu item Print all guides Copy guide E-mail guide Fax guide FTP guide Information guide (this page) Print defects guide Supplies guide Description Prints all the guides Provides information about - Lexmark X738de | User's Guide - Page 229
. 4 Wipe only the outside of the printer, making sure to include the standard exit bin. Warning-Potential Damage: Using a damp cloth to clean the interior may cause damage to your printer. 5 Make sure the paper support and standard exit bin are dry before beginning a new print job. Maintaining - Lexmark X738de | User's Guide - Page 230
Cleaning the scanner glass Clean the scanner glass if you encounter print quality problems, such as streaks on copied or scanned images. 1 Slightly dampen a soft, lint-free cloth 290-294 paper jam messages. 1 Turn the printer off. 2 Slightly dampen a soft, lint-free cloth with water. Maintaining the - Lexmark X738de | User's Guide - Page 231
3 Open the ADF cover. 4 Remove the pick roller assembly. 5 Wipe the surface of both pick rollers. Maintaining the printer 231 - Lexmark X738de | User's Guide - Page 232
6 Replace the pick roller assembly. 7 Wipe the entire surface under the ADF cover, including the two small white rollers. 8 Wipe the separator pad, and then wipe the pick pad. Maintaining the printer 232 - Lexmark X738de | User's Guide - Page 233
9 Pull the flap up as shown, and then wipe the sensor behind it. 2 1 10 Close the flap, and then close the ADF cover. 2 1 Maintaining the printer 233 - Lexmark X738de | User's Guide - Page 234
lenses when you encounter print quality problems. 1 Open the upper front door, and then open the lower front door. Warning-Potential Damage: To avoid overexposing the photoconductors, do not leave the front doors open for more than 10 minutes. 2 Remove all four toner cartridges. Do not remove the - Lexmark X738de | User's Guide - Page 235
is a process to align the scan area with the paper location. To manually adjust the scanner registration: 1 Turn the printer off. 2 Clean the scanner glass and backing material. 3 Hold down and while turning the printer on. 4 Release the buttons when the screen with the progress bar appears - Lexmark X738de | User's Guide - Page 236
of the Quick Test copy closely matches the original. 9 Touch Back. 10 Touch Exit Configuration. Storing supplies Choose a cool, clean storage area for the printer supplies. Store supplies right side up in their original packing until you are ready to use them. Do not expose supplies to: • Direct - Lexmark X738de | User's Guide - Page 237
. In other countries or regions, visit the Lexmark Web Site at www.lexmark.com or contact the place where you purchased the printer. Notes: • The toner gauge is an estimate of how much toner is left in your cartridge. • All life estimates for printer supplies assume printing on letter- or A4-size - Lexmark X738de | User's Guide - Page 238
box reuse is not recommended. Part name Waste Toner Box Part number C734X77G Ordering ADF replacement parts Order ADF replacement parts if you experience problems with paper double-feeding or failing to feed through the ADF. Part name ADF pick assembly Separator pad ADF pick pad Part number - Lexmark X738de | User's Guide - Page 239
front doors open for more than 10 minutes. 2 Pull the specified photoconductor up, and then slide it to the right to remove it from the printer. 2 1 Maintaining the printer 239 - Lexmark X738de | User's Guide - Page 240
of the photoconductor. 6 Place the old photoconductor into the replacement photoconductor box, and then place the return label on the box and mail it to Lexmark for recycling. Maintaining the printer 240 - Lexmark X738de | User's Guide - Page 241
. 2 Touch Menus. 3 Touch Supplies Menu. 4 Touch Replace Supplies. 5 Touch the button that indicates the supply item you replaced. • All • Cyan Photoconductor • Magenta Photoconductor Maintaining the printer 241 - Lexmark X738de | User's Guide - Page 242
the photoconductors, do not leave the front doors open for more than 10 minutes. 2 Pull up and out on the green tabs of the specified cartridge to remove it from the printer. Maintaining the printer 242 - Lexmark X738de | User's Guide - Page 243
printing. 5 Repeat this process multiple times until printed text and graphics remain faded. When printed text and graphics remain faded, replace the specified cartridge. Repeat steps 1 and 2, and then continue with the following steps. 6 Unpack a new cartridge. 3 1 2 Maintaining the printer 243 - Lexmark X738de | User's Guide - Page 244
label on the box and mail it to Lexmark for recycling. 8 Shake the new cartridge front to back and side to side to evenly distribute the toner. 9 Remove the red packing strips from the new cartridge. 10 Insert the new cartridge into the printer. Push the toner cartridge in as far as it will go. The - Lexmark X738de | User's Guide - Page 245
11 Close the lower front door, and then close the upper front door. 2 1 Replacing the ADF parts Note: The printer comes with a spare separator pad and air filter, located under the scanner. To access the spare parts, remove the slotted screw. Note: It is recommended - Lexmark X738de | User's Guide - Page 246
Replacing the pick roller assembly 1 Turn the printer off, and then open the ADF cover. 2 Replace the pick roller assembly, as shown. 3 Dispose of the old pick roller assembly. Maintaining the printer 246 - Lexmark X738de | User's Guide - Page 247
Replacing the separator pad 1 With the ADF cover still open, pull up on the separator pad to remove it. 2 Replace the separator pad. 3 Dispose of the old separator pad. Maintaining the printer 247 - Lexmark X738de | User's Guide - Page 248
Replacing the pick pad 1 With the ADF cover still open, pull straight up on the pick pad to remove it. 2 Replace the pick pad with a new one, and then discard the old pad. Maintaining the printer 248 - Lexmark X738de | User's Guide - Page 249
3 Open the flap to access the sensor lens underneath, and then wipe the lens clean. 2 1 4 Close the flap, and then close the ADF cover. 2 1 Maintaining the printer 249 - Lexmark X738de | User's Guide - Page 250
Replacing the air filter 1 Locate the air filter on the back of the printer, and then remove the cover. 2 Remove the old air filter, and then discard it. Maintaining the printer 250 - Lexmark X738de | User's Guide - Page 251
the waste toner box Replace the waste toner box when 82 Replace waste toner box or 82 Waste toner box nearly full appears. The printer will not continue printing until the waste toner box is replaced. 1 Unpack the replacement waste toner box, and remove it from its shipping box. 1 2 2 Locate - Lexmark X738de | User's Guide - Page 252
removed the replacement part from. 2 1 7 Peel the recycling label off, and place it on the shipping box. 1 2 8 Insert the new waste toner box into the printer. 1 2 Maintaining the printer 252 - Lexmark X738de | User's Guide - Page 253
moved to another location by following these precautions: • Any cart used to move the printer must be able to support its weight and have a large enough surface to support the full footprint of the printer. • Keep the printer in an upright position. • Avoid severe jarring movements. Shipping the - Lexmark X738de | User's Guide - Page 254
covers basic administrative support tasks. For more advanced system support tasks, see the Networking Guide on the Software and Documentation CD and the Embedded Web Server Administrator's Guide on the Lexmark Web site at www.lexmark.com. Using the Embedded Web Server If the printer is installed on - Lexmark X738de | User's Guide - Page 255
affected. 1 Make sure the printer is on and Ready appears. 2 On the home screen, touch . 3 Touch Settings. 4 Touch General Settings. 5 Touch the down arrow until Factory Defaults appears. 6 Touch the left or right arrow until Restore Now appears. 7 Touch Submit. 8 Touch . Administrative support 255 - Lexmark X738de | User's Guide - Page 256
, option, or other network device. • All options are properly installed. • The printer driver settings are correct. Once you have checked each of these possibilities, turn the printer off, wait for about 10 seconds, and then turn the printer back on. This often fixes the problem. Troubleshooting 256 - Lexmark X738de | User's Guide - Page 257
the wall outlet. 3 Remove the tray. 4 Contact Customer Support. • Touch Continue to clear the message and print without using the tray. Disk corrupted The printer attempted a hard disk recovery on a corrupted hard disk, the disk deletes all the files currently stored on the disk. Troubleshooting 257 - Lexmark X738de | User's Guide - Page 258
appears to be corrupted. Try one or more of the following: • Touch Continue to clear the message. • Turn the printer off and then back on to reset the printer. If the message appears again, then contact your system support person. Fax server 'To Format' not set up. Contact system administrator. The - Lexmark X738de | User's Guide - Page 259
appears again, contact your system support person. Unsupported disk An unsupported printer hard disk has been installed. Remove the unsupported device, and then install a supported one. 31 Missing or defective cartridge The specified toner cartridge is either missing or not functioning - Lexmark X738de | User's Guide - Page 260
unsupported by device Remove the unsupported toner cartridge, and then install a supported one. 34 Short paper Try one or Cancel the current print job. 37 Insufficient memory, some Held Jobs were deleted The printer deleted some held jobs in order to process current jobs. Touch Continue to clear the - Lexmark X738de | User's Guide - Page 261
in the printer or print server. 54 Standard network software error Try one or more of the following: • Touch Continue to continue printing. • Turn the printer off and then back on to reset the printer. • Upgrade (flash) the network firmware in the printer or print server. Troubleshooting 261 - Lexmark X738de | User's Guide - Page 262
printer system board. 4 Connect the power cord to a properly grounded outlet. 5 Turn the printer the message. The printer discards any data clear the message. The printer discards any data received the message. The printer discards any data options installed 1 Turn the printer off. 2 Unplug the power - Lexmark X738de | User's Guide - Page 263
trays. 4 Connect the power cord to a properly grounded outlet. 5 Turn the printer back on. 59 Incompatible tray Try one or more of the following: • Remove the instruction sheet that came with the replacement part. 2 Touch Continue to clear the message and continue printing. Troubleshooting 263 - Lexmark X738de | User's Guide - Page 264
transfer module into the printer. 84 Replace photoconductor Replace the specified color photoconductor using the instruction sheet that came with using the instruction sheet that came with the replacement part. 3 Touch Continue to clear the message and continue printing. Troubleshooting 264 - Lexmark X738de | User's Guide - Page 265
until the print remains faded, and then replace the cartridge. 840.01 Scanner Disabled This message indicates that the scanner has been disabled by the system support person. 840.02 Scanner Auto Disabled The printer identified a problem with the scanner and automatically disabled it. 1 Remove all - Lexmark X738de | User's Guide - Page 266
contact your system support person. 4 Place the document in the ADF, and then adjust the paper guides. 5 On the home screen, touch Copy, or use the keypad to enter the number of copies. 6 Change the copy settings as needed. 7 Touch Copy It. 900-999 Service 1 Turn the printer off. 2 Unplug - Lexmark X738de | User's Guide - Page 267
Make sure the guides in the paper tray or the manual feeder are properly same stack. • Make sure all sizes and types are set correctly in the printer control panel menus. • Store paper per the manufacturer's recommendations. Understanding jam messages jam" on page 276 Troubleshooting 267 - Lexmark X738de | User's Guide - Page 268
294.01 Scanner jam, remove jammed originals from the scanner 200 paper jam 1 Open the upper front door. CAUTION-HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching. 2 Open the lower front door. Note - Lexmark X738de | User's Guide - Page 269
cartridge area. Note: Make sure all paper fragments are removed. 4 Close the lower front door. 5 Close the upper front door. 6 Touch Continue. 200-201 paper jams 1 Open the upper front door. CAUTION-HOT SURFACE: The inside of the printer the paper is lodged too tightly under them. Troubleshooting 269 - Lexmark X738de | User's Guide - Page 270
do not leave the front doors open for more than 10 minutes. CAUTION-HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before the fuser unit. Touching the fuser roller will damage the fuser. Troubleshooting 270 - Lexmark X738de | User's Guide - Page 271
forward to remove it. 3 Remove the jammed paper. 4 Align the fuser unit using the handholds on each side, and then place it back into the printer. 5 Turn the screws to the right to fasten the fuser securely. 3 Close the lower front door, and then close the upper front door. 4 Touch Continue - Lexmark X738de | User's Guide - Page 272
Damage: To avoid overexposing the photoconductors, do not leave the front doors open for more than 10 minutes. CAUTION-HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching. 2 Grasp the paper on each side - Lexmark X738de | User's Guide - Page 273
open for more than 10 minutes. CAUTION-HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow Place the fuser on a flat surface. 3 Pull the paper gently out of the printer or up toward the standard exit bin to remove it. 4 Reinstall the fuser: - Lexmark X738de | User's Guide - Page 274
visible in the standard exit bin, and pull it away from the bin. 2 Open the upper front door. CAUTION-HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching. 3 Open the lower front door. 4 Grasp - Lexmark X738de | User's Guide - Page 275
Open the upper front door, and then open the lower front door. CAUTION-HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before then close the upper front door. 7 Reinsert Tray 1. 8 Touch Continue. Troubleshooting 275 - Lexmark X738de | User's Guide - Page 276
24x paper jam Paper jammed in Tray 1 1 Open Tray 1, and then pull the jammed pages straight up and out. 2 Close Tray 1. 3 Touch Continue. Troubleshooting 276 - Lexmark X738de | User's Guide - Page 277
Paper jammed in front of Tray 1 1 Open Tray 1, and then pull the jammed pages up and out. 2 Close Tray 1. 3 Touch Continue. Troubleshooting 277 - Lexmark X738de | User's Guide - Page 278
. 250 paper jam 1 Press the paper release lever, and then remove the jammed pages from the multipurpose feeder. 1 2 2 Load new paper into the multipurpose feeder. Troubleshooting 278 - Lexmark X738de | User's Guide - Page 279
3 Touch Continue. 290-294 paper jams 1 Remove all original documents from the ADF. 2 Open the ADF cover, and then remove any jammed paper. 3 Close the ADF cover. 4 Open the duplex cover, and then remove any jammed paper. 2 1 Troubleshooting 279 - Lexmark X738de | User's Guide - Page 280
does not appear, then turn the printer off and contact Customer Support. Error message about reading USB drive appears Make sure the USB drive is supported. For information regarding tested and approved USB flash memory devices, visit the Lexmark Web site at www.lexmark.com. Troubleshooting 280 - Lexmark X738de | User's Guide - Page 281
more information, visit the Lexmark Web site at www.lexmark.com. MAKE SURE PRINTER CABLES ARE SECURELY CONNECTED Check the cable connections to the printer and print server to make sure they are secure. For more information, see the setup documentation that came with the printer. Troubleshooting 281 - Lexmark X738de | User's Guide - Page 282
documents, recreate the PDF and then print it again. If you are printing from the Internet, then the printer may be reading multiple job titles as duplicates and deleting all jobs except the first one. • For see "Using Eco-Mode" on page 59 or "Reducing printer noise" on page 60. Troubleshooting 282 - Lexmark X738de | User's Guide - Page 283
Print dialog. Incorrect characters print Make sure the printer is not in Hex Trace mode. If Ready Hex tray to be linked. • Move the paper guides to the correct positions for the paper size loaded and the multipurpose tray must be set manually from the Paper Size menu. The Paper Troubleshooting 283 - Lexmark X738de | User's Guide - Page 284
INCREASE THE PRINT TIMEOUT VALUE 1 Make sure the printer is on and Ready appears. 2 On the home 8 Touch Submit. 9 Touch . Solving copy problems Copier does not respond These are possible solutions. Try any error messages. CHECK THE POWER Make sure the printer is plugged in, the power is on, and - Lexmark X738de | User's Guide - Page 285
MESSAGES Clear any error messages. THE TONER MAY BE LOW When 88 Cartridge low appears or when the print becomes faded, replace the print cartridge. THE SCANNER GLASS MAY BE DIRTY Clean the scanner glass with background removal setting. • Adjust the darkness to a lighter setting. Troubleshooting 285 - Lexmark X738de | User's Guide - Page 286
specify the size from the Page Setup dialog. Solving scanner problems Checking an unresponsive scanner If your scanner is not responding, then make sure: • The printer is turned on. • The printer cable is securely attached to the printer and the host computer, print server, option, or other network - Lexmark X738de | User's Guide - Page 287
is working. Once you have checked each of these possibilities, turn the printer off and then back on. This often fixes the problem with the scanner. Scan was not successful These are possible solutions. Try DOCUMENT Make sure the quality of the original document is satisfactory. Troubleshooting 287 - Lexmark X738de | User's Guide - Page 288
USB cable is securely connected to the computer and the printer. Solving fax problems Caller ID is not shown Contact your telecommunications company to verify that your telephone line is subscribed to the caller ID service. If your region supports multiple caller ID patterns, you may have to change - Lexmark X738de | User's Guide - Page 289
service, then connect the printer to an analog telephone port (an R-interface port) on an ISDN terminal adapter. For more information and to request an R-interface port, contact your ISDN provider. • If you are using DSL, then connect to a DSL filter or router that will support . Troubleshooting 289 - Lexmark X738de | User's Guide - Page 290
answers. If you have extension phones on the same line as the printer, or subscribe to the telephone company's Distinctive Ring service, then keep the Ring Delay setting at 4. 1 Type the printer IP address into the address field of your Web browser. Note: If you do not know the IP address of the - Lexmark X738de | User's Guide - Page 291
dial the telephone number manually. Received fax has poor been a problem with the quality of the Cartridge low appears or when you experience faded print, replace the cartridge. MAKE SURE THE FAX TRANSMISSION SPEED IS NOT SET TOO HIGH Decrease the incoming fax transmission speed: 1 Type the printer - Lexmark X738de | User's Guide - Page 292
IN THE PRINTER DRIVER It may be necessary to manually add the option in the printer driver to make printer driver" on page 45. MAKE SURE THE OPTION IS SELECTED From the program you are using, select the option. Mac OS 9 users should make sure the printer is set up in the Chooser. Troubleshooting - Lexmark X738de | User's Guide - Page 293
securely connected to the printer system board. Internal Solutions Port If the Lexmark Internal Solutions Port ( printing, see the Networking Guide on the Software and printer system board. • Make sure you are using the correct (optional) cable and that it is securely connected. Troubleshooting 293 - Lexmark X738de | User's Guide - Page 294
the printer system board. • Make sure you are using the correct cable and that it is securely connected. Solving paper feed problems Paper in the tray or on the multipurpose feeder. CHECK THE PAPER GUIDES Move the guides in the tray to the correct positions for the paper size Troubleshooting 294 - Lexmark X738de | User's Guide - Page 295
these suggestions do not correct the problem, contact Customer Support. You may have a printer part that requires adjustment or replacement. Isolating print quality problems To help isolate print quality problems, print the print quality test pages: 1 Turn the printer off. 2 Load letter- or A4-size - Lexmark X738de | User's Guide - Page 296
OR EMPTY Replace the defective or empty toner cartridge. THE PRINTER REQUIRES SERVICING Call for service. Characters have jagged or uneven edges If you are using downloaded fonts, verify that the fonts are supported by the printer, the host computer, and the software program. Troubleshooting 296 - Lexmark X738de | User's Guide - Page 297
are possible solutions. Try one or more of the following: RECALIBRATE THE PRINTER From the printer control panel Quality menu, perform Color Adjust. REINSTALL THE PHOTOCONDUCTOR Remove and not resolved, then recalibrate again. If necessary, adjust the color alignment again. Troubleshooting 297 - Lexmark X738de | User's Guide - Page 298
GUIDES Move the width and length guides in the tray to the correct positions for the paper size loaded. CHECK THE PAPER SIZE SETTING Make sure the paper size setting matches the paper loaded in the tray: 1 From the printer photoconductor. TONER IS LOW Replace the toner cartridge. Troubleshooting 298 - Lexmark X738de | User's Guide - Page 299
darkness setting in the printer software before sending the job to print. A TONER CARTRIDGE MAY BE WORN OR DEFECTIVE Replace the worn or defective toner cartridge. Incorrect margins These are possible solutions. Try one or more of the following: CHECK THE PAPER GUIDES Move the guides in the tray to - Lexmark X738de | User's Guide - Page 300
of the following: A TONER CARTRIDGE IS DEFECTIVE Replace the defective toner cartridge. A PHOTOCONDUCTOR IS DEFECTIVE the paper type setting matches the paper loaded in the tray: 1 From the printer control panel, check the Paper Type setting from the Paper menu. 2 Before it. Troubleshooting 300 - Lexmark X738de | User's Guide - Page 301
paper with rough finishes. A TONER CARTRIDGE, THE TRANSFER MODULE, OR THE FUSER IS WORN OR DEFECTIVE Replace the toner cartridge, the transfer module, or the dark, or the RGB Contrast setting is too high. • From the printer control panel, change these settings from the Quality menu. • For Windows - Lexmark X738de | User's Guide - Page 302
you are using. COLOR SAVER IS ON Turn Color Saver off in the printer control panel Quality menu. A TONER CARTRIDGE IS LOW • Remove the specified cartridge from the printer. Shake the cartridge back and forth several times, and then reinstall it. • Install a new toner cartridge. Troubleshooting 302 - Lexmark X738de | User's Guide - Page 303
ONE COLOR AND MULTIPLE TIMES ON THE PAGE Replace a toner cartridge if the defects occur every: • 33.0 mm (1.30 in GUIDES Move the guides in the tray to the correct positions for the paper size loaded. CHECK THE PAPER Make sure you are using paper that meets the printer specifications. Troubleshooting - Lexmark X738de | User's Guide - Page 304
. THE PHOTOCONDUCTOR IS DEFECTIVE Replace the defective photoconductor. THE PRINTER REQUIRES SERVICING Call for service. Streaked horizontal lines ABCDE ABCDE ABCDE These are possible solutions. Try one or more of the following: A TONER CARTRIDGE IS DEFECTIVE, EMPTY, OR WORN Replace the toner - Lexmark X738de | User's Guide - Page 305
the printer cartridge. THE TRANSFER MODULE IS WORN OR DEFECTIVE Replace the transfer module. A PHOTOCONDUCTOR IS WORN OR DEFECTIVE Replace the worn or defective photoconductor. THE FUSER IS WORN OR DEFECTIVE Replace the fuser. TONER IS IN THE PAPER PATH Contact Customer Support. Troubleshooting - Lexmark X738de | User's Guide - Page 306
If necessary, change the Paper Texture from Normal to Rough in the printer control panel Paper menu. THE FUSER IS WORN OR DEFECTIVE Replace the TONER CARTRIDGES ARE WORN OR DEFECTIVE Replace the defective or worn cartridges. THERE IS TONER IN THE PAPER PATH Contact Customer Support. Troubleshooting - Lexmark X738de | User's Guide - Page 307
setting matches the paper loaded in the tray: 1 From the printer control panel, check the Paper Type setting from the Paper menu. CARTRIDGE MAY BE WORN OR DEFECTIVE Replace the worn or defective toner cartridge. A PHOTOCONDUCTOR MAY BE DEFECTIVE Replace the defective photoconductor. Troubleshooting - Lexmark X738de | User's Guide - Page 308
is CMYK color? Cyan, magenta, yellow, and black inks or toners can be printed in various amounts to printer software? What settings should I use for the best color? The PostScript driver the printer color sample pages may be useful in solving certain color-matching problems, Troubleshooting 308 - Lexmark X738de | User's Guide - Page 309
problem manual color correction is enabled, the printer employs user-selected color conversion tables to process objects. However, Color Correction must be set to Manual, or no user-defined color conversion will be implemented. Manual color correction settings are specific SWOP (Specifications for - Lexmark X738de | User's Guide - Page 310
for a particular color-matching problem depends on the Color Correction setting being used (Auto, Off, or Manual), the type of object sets are available only through the Embedded Web Server of a network printer. A detailed Color Samples set contains a range of shades (displayed Troubleshooting 310 - Lexmark X738de | User's Guide - Page 311
, see your system administrator. Contacting Customer Support When you call Customer Support, describe the problem you are experiencing, the message on the display, and the troubleshooting steps you have already taken to find a solution. You need to know your printer model type and serial number. For - Lexmark X738de | User's Guide - Page 312
in conjunction with other products, programs, or services, except those expressly designated by the manufacturer, are the user's responsibility. For Lexmark technical support, visit support.lexmark.com. For information on supplies and downloads, visit www.lexmark.com. If you don't have access to - Lexmark X738de | User's Guide - Page 313
private expense. Trademarks Lexmark, Lexmark with diamond design, MarkNet, and MarkVision are trademarks of Lexmark International, Inc., printer commands (language) and functions included in its printer products. This printer is intended to be compatible with the PCL language. This means the printer - Lexmark X738de | User's Guide - Page 314
and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this A computing device, use a properly shielded and grounded cable such as Lexmark part number 1021231 for parallel attach or 1021294 for USB attach. Use - Lexmark X738de | User's Guide - Page 315
specific recycling programs and procedures for electronic products in countries of the European Union. We encourage the recycling of our products. If you have further questions about recycling options, visit the Lexmark Web site at www.lexmark of the printer. ENERGY STAR Any Lexmark product bearing - Lexmark X738de | User's Guide - Page 316
normal operation, user maintenance, or prescribed service condition. Laser advisory label A laser notice label may be affixed to this printer as shown: Power consumption Product power consumption than the average. Values are subject to change. See www.lexmark.com for current values. Notices 316 - Lexmark X738de | User's Guide - Page 317
terminal equipment. A declaration of conformity with the requirements of the directives has been signed by the Director of Manufacturing and Technical Support, Lexmark International, Inc., S.A., Boigny, France. This product satisfies the Class A limits of EN 55022 and safety requirements of EN 60950 - Lexmark X738de | User's Guide - Page 318
service. If you experience trouble with this equipment, for repair or warranty information, contact Lexmark International, Inc. at www.lexmark.com or your Lexmark AC power sources. This has been identified as a major nationwide problem. It is recommended that the customer install an appropriate AC - Lexmark X738de | User's Guide - Page 319
product meets the applicable Industry Canada technical specifications. The Ringer Equivalence Number (REN) has been identified as a major nationwide problem. It is recommended that the customer install are special conditions for the Facsimile User Instructions. The grant of a telepermit for any - Lexmark X738de | User's Guide - Page 320
services. This equipment shall not be set up to make automatic calls to the Telecom's 111 Emergency Service specifications: • There shall be no more than 10 call attempts to the same number within any 30 minute period for any single manual suisse (nº de référence Lexmark : 14B5109 ou 80D1877) - Lexmark X738de | User's Guide - Page 321
from the Director of Manufacturing and Technical Support, Lexmark International, S. A., Boigny, France. Refer Canada) This device complies with Industry Canada specification RSS-210. Operation is subject to To prevent radio interference to the licensed service, this device is intended to be operated - Lexmark X738de | User's Guide - Page 322
certification/registration number only signifies that the Industry Canada technical specifications were met. Industry Canada (Canada) Cet appareil est conforme est strictement interdite. Pour empêcher toute interférence radio au service faisant l'objet d'une licence, cet appareil doit être utilisé - Lexmark X738de | User's Guide - Page 323
use only. A declaration of conformity with the requirements of the directives is available from the Director of Manufacturing and Technical Support, Lexmark International, S. A., Boigny, France. Refer to the table at the end of the Notices section for further compliance information. Česky Dansk - Lexmark X738de | User's Guide - Page 324
purchased for your use, and not for resale, from Lexmark or a Lexmark Remarketer, referred to in this statement as "Remarketer." Limited warranty Lexmark warrants that this product: -Is manufactured from new parts, or new and serviceable used parts, which perform like new parts -Is, during - Lexmark X738de | User's Guide - Page 325
with Lexmark user's guides, manuals, instructions or guidance -Unsuitable physical or operating environment -Maintenance by anyone other than Lexmark or a Lexmark authorized servicer -Operation of a product beyond the limit of its duty cycle -Use of printing media outside of Lexmark specifications - Lexmark X738de | User's Guide - Page 326
IMPLIED, WILL APPLY AFTER THIS PERIOD. ALL INFORMATION, SPECIFICATIONS, PRICES, AND SERVICES ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT NOTICE. this license/agreement to any subsequent user of this printer. The patented Lexmark toner cartridges and developer components inside are licensed subject to - Lexmark X738de | User's Guide - Page 327
or a third party, as the only cartridge alternative to be used with the licensed printer. LEXMARK SOFTWARE LICENSE AGREEMENT This Software License Agreement (" by Lexmark for use in connection with your Lexmark product. The term "Software Program" includes machine-readable instructions, audio - Lexmark X738de | User's Guide - Page 328
PURPOSE. 4 U.S.A. STATE LAWS. This Software Limited Warranty gives you specific legal rights. You may also have other rights that vary from state number of authorized users to the number specified in your agreement with Lexmark. You may not separate the components of the Software Program for use - Lexmark X738de | User's Guide - Page 329
terms of this Software License Agreement, any other written agreement signed by you and Lexmark relating to your Use of the Software Program). To the extent any Lexmark policies or programs for support services conflict with the terms of this Software License Agreement, the terms of this Software - Lexmark X738de | User's Guide - Page 330
2 This product is based on Microsoft Print Schema technology. You may find the terms and conditions upon which Microsoft is licensing such intellectual property at http://go.microsoft.com/fwlink/?LinkId=83288. ADOBE SYSTEMS INCORPORATED NOTICE Contains Flash®, Flash® Lite™ and/or Reader® technology - Lexmark X738de | User's Guide - Page 331
265 88 cartridge low 265 88 cartridge nearly low 265 88 Replace cartridge 265 900-999 Service 266 Symbols printer control panel 16 buttons, touch screen 19 C cables Ethernet 42 USB 42 calling Customer Support 311 canceling a job from Macintosh 91 from the printer - Lexmark X738de | User's Guide - Page 332
troubleshooting display is blank 280 display shows only diamonds 280 display, printer control panel 16 adjusting brightness 62 distinctive ring service settings 254 setting up e-mail alerts 254 Embedded Web Server Administrator's Guide 254 emission notices 314, 317, 321, 322 enlarging a copy 96 - Lexmark X738de | User's Guide - Page 333
in driver 45 printer software 45 installing printer software adding options 45 internal print server troubleshooting 293 Internal Solutions Port installing 29 troubleshooting 293 Internal Solutions Port, network changing port settings 54 IPv6 menu 164 J jam messages clearing instructions, locating - Lexmark X738de | User's Guide - Page 334
163 network setup page 44 Networking Guide 254 noise reducing 60 noise emission 23 networking 23 ports 23 printer hard disk 35 options, touch 238 photoconductors 237 toner cartridges 237 waste toner box setting 65 paper feed troubleshooting message remains after supported 79 Paper Texture menu 151 - Lexmark X738de | User's Guide - Page 335
density 307 print troubleshooting error reading USB printer hard disk installing 35 printer messages 1565 Emulation error, load emulation option 266 Index 335 31 Replace defective cartridge 259 32 Cartridge part number unsupported by device 260 34 Short paper 260 35 Insufficient memory to support - Lexmark X738de | User's Guide - Page 336
86 from Windows 85 publications, finding 9 Q Quality menu 217 Quiet Mode 60 print quality troubleshooting 298 R recycled paper using 58, 77 recycling Lexmark packaging 63 Lexmark products 63 toner cartridges 64 WEEE statement 315 reducing a copy 96 Remove paper from standard output bin 259 Repeat - Lexmark X738de | User's Guide - Page 337
237 separator pad 238 toner cartridges 237 waste toner box 238 troubleshooting checking an unresponsive printer 256 checking an unresponsive scanner 286 contacting Customer Support 311 FAQ about color printing 308 indicator light is blinking 256 solving basic printer problems 256 troubleshooting - Lexmark X738de | User's Guide - Page 338
option not working 292 trays / drawers 293 USB/parallel interface card 294 troubleshooting, scan cannot scan from a computer 288 partial document or photo scans 288 scan was not successful 287 scanner unit does not close 284 scanning takes
-
1 -
2 -
3 -
4 -
5 -
6 -
7 -
8
-
9
-
10
-
11
-
12
-
13
-
14
-
15
-
16
-
17
-
18
-
19
-
20
-
21
-
22
-
23
-
24
-
25
-
26
-
27
-
28
-
29
-
30
-
31
-
32
-
33
-
34
-
35
-
36
-
37
-
38
-
39
-
40
-
41
-
42
-
43
-
44
-
45
-
46
-
47
-
48
-
49
-
50
-
51
-
52
-
53
-
54
-
55
-
56
-
57
-
58
-
59
-
60
-
61
-
62
-
63
-
64
-
65
-
66
-
67
-
68
-
69
-
70
-
71
-
72
-
73
-
74
-
75
-
76
-
77
-
78
-
79
-
80
-
81
-
82
-
83
-
84
-
85
-
86
-
87
-
88
-
89
-
90
-
91
-
92
-
93
-
94
-
95
-
96
-
97
-
98
-
99
-
100
-
101
-
102
-
103
-
104
-
105
-
106
-
107
-
108
-
109
-
110
-
111
-
112
-
113
-
114
-
115
-
116
-
117
-
118
-
119
-
120
-
121
-
122
-
123
-
124
-
125
-
126
-
127
-
128
-
129
-
130
-
131
-
132
-
133
-
134
-
135
-
136
-
137
-
138
-
139
-
140
-
141
-
142
-
143
-
144
-
145
-
146
-
147
-
148
-
149
-
150
-
151
-
152
-
153
-
154
-
155
-
156
-
157
-
158
-
159
-
160
-
161
-
162
-
163
-
164
-
165
-
166
-
167
-
168
-
169
-
170
-
171
-
172
-
173
-
174
-
175
-
176
-
177
-
178
-
179
-
180
-
181
-
182
-
183
-
184
-
185
-
186
-
187
-
188
-
189
-
190
-
191
-
192
-
193
-
194
-
195
-
196
-
197
-
198
-
199
-
200
-
201
-
202
-
203
-
204
-
205
-
206
-
207
-
208
-
209
-
210
-
211
-
212
-
213
-
214
-
215
-
216
-
217
-
218
-
219
-
220
-
221
-
222
-
223
-
224
-
225
-
226
-
227
-
228
-
229
-
230
-
231
-
232
-
233
-
234
-
235
-
236
-
237
-
238
-
239
-
240
-
241
-
242
-
243
-
244
-
245
-
246
-
247
-
248
-
249
-
250
-
251
-
252
-
253
-
254
-
255
-
256
-
257
-
258
-
259
-
260
-
261
-
262
-
263
-
264
-
265
-
266
-
267
-
268
-
269
-
270
-
271
-
272
-
273
-
274
-
275
-
276
-
277
-
278
-
279
-
280
-
281
-
282
-
283
-
284
-
285
-
286
-
287
-
288
-
289
-
290
-
291
-
292
-
293
-
294
-
295
-
296
-
297
-
298
-
299
-
300
-
301
-
302
-
303
-
304
-
305
-
306
-
307
-
308
-
309
-
310
-
311
-
312
-
313
-
314
-
315
-
316
-
317
-
318
-
319
-
320
-
321
-
322
-
323
-
324
-
325
-
326
-
327
-
328
-
329
-
330
-
331
-
332
-
333
-
334
-
335
-
336
-
337
-
338
 |
 |
X73x Series
User's Guide
May 2009
www.lexmark.com
Machine type(s):
7526
Model(s):
235, 275, 295, 436, 476, 496, 636, 676