Lexmark Z43 Color Jetprinter User's Guide for Macintosh - Page 46

Printer prints slowly or doesn't print

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Steps to basic printing Beyond the basics Maintaining your printer Troubleshooting Appendix Troubleshooting Printer prints slowly or doesn't print If your printer does not print, your printer and your computer may not be able to communicate properly. The following events also indicate two-way communication problems: • A message displays on your computer screen indicating an error has occurred while printing a document and suggests you try printing again. • Print cartridge ink level indicators on the Cartridges tab of the printer's Control Panel are shaded. • Error messages (such as Paper Out) and job progress information do not display on your computer screen. Before proceeding, verify that: • The USB cable is securely attached to both the printer and the computer. • The printer is plugged in and turned on. If you have a hub or peripheral, such as a scanner or fax machine, you may need to disconnect your printer from those devices and connect the printer directly to your computer. 46 Index

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46
Troubleshooting
Beyond the basics
Maintaining your printer
Troubleshooting
Appendix
Index
Steps to basic printing
Printer prints slowly or doesn’t print
If your printer does not print, your printer and your computer may not
be able to communicate properly.
The following events also indicate two-way communication problems:
•
A message displays on your computer screen indicating an error
has occurred while printing a document and suggests you try
printing again.
•
Print cartridge ink level indicators on the Cartridges tab of the
printer’s Control Panel are shaded.
•
Error messages (such as Paper Out) and job progress information
do not display on your computer screen.
Before proceeding, verify that:
•
The USB cable is securely attached to both the printer and the
computer.
•
The printer is plugged in and turned on.
If you have a hub or peripheral, such as a scanner or fax machine,
you may need to disconnect your printer from those devices and
connect the printer directly to your computer.