LiftMaster CAPXLCAM Instructions - English French Spanish

CAPXLCAM – USB Camera Kit

Instructions for installing the USB Camera into the CAPXL

CAPXL / CAPXLV Wi-Fi Security Compatibility

Compatible

Not Compatible

•

WPA2-PSK (AES) (Recommended)

•

WPA2 Enterprise

•

WPA2-PSK (TKIP) (Recommended)

•

WEP

•

WPA2 Personal (Recommended)

•

Open (No password or encryption)

•

WPA-PSK (AES)

•

WPA-PSK (TKIP)

Prior to Camera Installation

NOTE:

CAPXLCAM is the only USB camera supported by CAPXL and myQ

®

Business™

video features. CAPXLCAM is the only camera evaluated by UL for use with CAPXL.

1. Make note of all Internet connectivity settings before any firmware update.

When updating firmware Internet settings will be deleted. Go to the CAPXL

connection screen in admin mode and write down or take picture of settings.

2. Ensure CAPXL is running

Firmware version 2.0

or higher.

Warning:

The CAPXL

upgrade process requires a restart and could be non-functional for up to 30

minutes while this upgrade takes place. Please ensure the gates/doors are open

or residents have an alternate means to enter to the community during this brief

period prior to hitting the upgrade button in myQ

®

Business™. This may require a

technician on site to ensure safe operation and resident flow.

3. Login to myQ

®

Business™ to update the CAPXL to the latest firmware version.Turn

off power by disconnecting the power input on the I/O board.

4.

Remove the protective LENS cover from the camera assembly lens.

NOTE:

Camera lens cover must be removed prior to mounting in the CAPXL.

Additional Compatibility Considerations

Recommended Tools

•

Network Test Software

•

Philips Screwdriver

•

Network LAN Cable Tester

•

Wi-Fi / Wi-Fi Hotspot

•

Wi-Fi Analyzer App

•

Pliers

To prevent possible SERIOUS INJURY or DEATH, disconnect

electric power to operator BEFORE installing.

ALL installations and electrical connections MUST be made by

a qualified individual.

WARNING:

This product can expose you to chemicals including

lead, which are known to the State of California to cause cancer

or birth defects or other reproductive harm. For more information

go to www.P65Warnings.ca.gov.

•

Don’t use Wi-Fi extender devices. These may introduce latency

in the connection leading to choppy or loss of reliable video

transmission.

•

If using a Wi-Fi signal strength tool or app, a continuous Wi-Fi

signal strength connection of at least -65 DBM (numbers closer

to zero are stronger strength) at the CAPXL / CAPXLV must

be guaranteed to ensure an acceptable connection to the local

network.

•

Hidden network SSID’s are not supported. The network must be

selectable from the CAPXL / CAPXLV display.

•

Wi-Fi networks requiring secondary authentication are not

supported, for example, Hotels and airport Wi-Fi.

•

When checking signal strength in CAPXL / CAPXLV admin

mode, we recommend at least two bars, as shown on the

CAPXL screen.

•

If two bars are not available, relocate the router, the antenna

or use accessory WFAEXT (Wi-Fi Antenna Extension Kit –

15’) to move the CAPXL / CAPXLV antenna higher up or to a

location resulting in two or more bars.

CAPXL/CAPXLV can be connected to a router via a wired connection or Wi-Fi. LiftMaster recommends an Internet speed of 25Mbps (Mbits

per second) download, 10Mbps upload for best video performance (minimum 10Mbps download speed, 5Mbps upload speed for each

CAPXL supporting video camera feeds).

NOTE:

These upload/download speeds should be met when considering usage of other devices on the network like cameras and computers.

Internet Requirements CAPXL / CAPXLV

-

Use the information below for router compatibility.