Linksys SPA942 Cisco Small Business IP Phone SPA9X1 Administration Guide
Linksys SPA942 - Cisco - IP Phone Manual
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- Linksys SPA942 | Cisco Small Business IP Phone SPA9X1 Administration Guide - Page 1
ADMINISTRATION GUIDE Linksys Voice System SPA 900 Series IP Phones BUSINESS SERIES - Linksys SPA942 | Cisco Small Business IP Phone SPA9X1 Administration Guide - Page 2
1-8 Session Initiation Protocol 1-9 Using Linksys IP Phones with a Firewall or Router 1-9 Network Address Translation 1-10 NAT Overview 1-10 NAT Types 1-11 Simple Traversal of UDP Through NAT (STUN) 1-11 SIP-NAT Interoperation 1-12 Getting Started 2-1 Linksys 900 Series IP Phones 2-1 Caring - Linksys SPA942 | Cisco Small Business IP Phone SPA9X1 Administration Guide - Page 3
Linksys SPA901 Phone 2-16 IVR Options 2-17 Entering a Password through the IVR 2-19 Managing Linksys IP Phones 3-1 Using the 900 Series LCD Display 3-1 SPA900 Series LCD Display Controls 3-1 Using Soft Keys 3-3 Entering and Saving Settings 3-4 Localization 3-5 Changing the Display Background (SPA942 - Linksys SPA942 | Cisco Small Business IP Phone SPA9X1 Administration Guide - Page 4
Calls 3-28 Shared Call Appearances 3-29 Personal Directory 3-29 Caller and Called Name Matching 3-29 Dialing Assistance 3-30 Supplementary Services 3-30 Call Logs 3-30 Audio Volume Adjustment 3-31 Managing Ring Tones 3-32 Configuring a Dial Plan 3-33 Dial Plan Digit Sequences 3-33 Dial Plan Rules - Linksys SPA942 | Cisco Small Business IP Phone SPA9X1 Administration Guide - Page 5
3-37 Dial Plans 3-37 System Administration 3-37 Reboot and Restart 3-37 Factory Reset 3-38 Password Protection 3-38 Managing the Time/Date 3-38 Daylight Saving Time 3-38 Using Star Codes to Activate/Deactivate Services 3-39 Disabling Services 3-41 Error and Log Reporting 3-42 Troubleshooting FAQ - Linksys SPA942 | Cisco Small Business IP Phone SPA9X1 Administration Guide - Page 6
Hardware Version 4-14 .10.5 MAC Address 4-14 .10.6 Client Cert 4-14 10.7 Customization 4-14 11 Status 4-14 Phone 4-15 Ext 1/2/3/4 4-15 12 Reboot 4-16 13 Restart 4-16 14 Factory Reset 4-16 15 Custom Reset 4-16 16 Set Password 4-17 Firmware Version 5.1 Contents Linksys IP Phone Administrator Guide v - Linksys SPA942 | Cisco Small Business IP Phone SPA9X1 Administration Guide - Page 7
IP Settings 5-7 PPPoE Settings 5-7 Optional Network Configuration 5-7 VLAN Settings 5-8 SIP Tab 5-9 SIP Parameters 5-9 SIP Timer Values (sec) 5-11 RTP Parameters 5-13 SDP Payload Types 5-14 NAT Support Parameters 5-16 Linksys Key System Parameters 5-17 Provisioning Tab 5-18 Regional Tab 5-19 Call - Linksys SPA942 | Cisco Small Business IP Phone SPA9X1 Administration Guide - Page 8
5-37 NAT Settings 5-37 Network Settings 5-37 SIP Settings 5-38 Call Feature Settings 5-40 Proxy and Registration 5-41 Subscriber Information 5-43 Audio Configuration 5-43 Dial Plan 5-46 User 5-48 Call Forward 5-48 Speed Dial 5-48 Supplementary Services 5-48 Web Information Service Settings - Linksys SPA942 | Cisco Small Business IP Phone SPA9X1 Administration Guide - Page 9
Contents Linksys IP Phone Administrator Guide viii Firmware Version 5.1 - Linksys SPA942 | Cisco Small Business IP Phone SPA9X1 Administration Guide - Page 10
references • System administrators or anyone who performs LVS installation and administration Note This guide does not provide the configuration information required by specific SPs. Please consult with your SP for specific parameters. Firmware Version 5.1 Linksys IP Phone Administrator Guide ix - Linksys SPA942 | Cisco Small Business IP Phone SPA9X1 Administration Guide - Page 11
User Guide • SPA IP Phone Quick Reference Guide • SPA Provisioning Guide (Linksys Partner Login required) • Linksys Voice System Installation Guide • Linksys Voice over IP Product Guide: SIP CPE for Massive Scale Deployment • SPA 2.0 Analog Telephone Adapter Administrator Guide Technical Support - Linksys SPA942 | Cisco Small Business IP Phone SPA9X1 Administration Guide - Page 12
(SPA922, SPA942, and SPA962) do not come with an external power adapter. The PA100 power supply must be ordered separately if you are not using a PoE switch. Figure 1-1 illustrates how the IP phones are connected in a VoIP network. Firmware Version 5.1 Linksys IP Phone Administrator Guide 1-1 - Linksys SPA942 | Cisco Small Business IP Phone SPA9X1 Administration Guide - Page 13
VoIP Network Chapter 1 Introducing Linksys IP Phones Linksys IP Phone Features The following telephony features are provided by the different models of Linksys IP phones. An asterisk (*) indicates that the feature requires support by the SIP server. : • Shared Line Appearance * - SPA901: Two Call - Linksys SPA942 | Cisco Small Business IP Phone SPA9X1 Administration Guide - Page 14
, HTTPS, TFTP) • Optionally Require Admin Password to Reset Unit to Factory Defaults • NAT Traversal • Set Preferred CODEC, Per Call, All Calls • Call Return - Redial Last Caller • Configurable Dial/Numbering Plan Support • Support Linksys Voice System Automatic Configuration SPA901 Features The - Linksys SPA942 | Cisco Small Business IP Phone SPA9X1 Administration Guide - Page 15
Dialing • Redial from Call Logs • Personal Directory with Auto-dial (100 entries) • On Hook Default Audio Configuration (Speakerphone and Headset) • Called Number with Directory Name Matching • Call Number using Name - Directory Matching or via Caller ID • Subsequent Incoming Calls with Calling Name - Linksys SPA942 | Cisco Small Business IP Phone SPA9X1 Administration Guide - Page 16
way to support proxy redundancy is to configure a SIP proxy server in the Linksys IP phone configuration profile. a. In Linksys SPA Configuration menu web GUI, enter your service provider name in the Proxy field. The system b. In the DNS SRV Auto Prefix filed, enter Yes. c. In the User DNS SRV field - Linksys SPA942 | Cisco Small Business IP Phone SPA9X1 Administration Guide - Page 17
using G.723.1 simultaneously, or Line 1 or Line 2 can initiate a three-way conference with both call legs using G.723.1. When no static payload value is assigned per RFC 1890, Linksys IP phones can support dynamic payloads for G.726. Linksys IP Phone Administrator Guide 1-6 Firmware Version 5.1 - Linksys SPA942 | Cisco Small Business IP Phone SPA9X1 Administration Guide - Page 18
On a connected call, Linksys IP phones may place the remote party on call. If the remote party indicates that they can still receive audio while the call is holding, the MOH server sends streaming audio. Secure Calls A user (if enabled by service provider or administrator) has the option to make - Linksys SPA942 | Cisco Small Business IP Phone SPA9X1 Administration Guide - Page 19
, the caller may think the call has been disconnected because of the "dead silence" periods created by the VAD and Silence Suppression feature. Configurable Dial Plan Linksys IP phones have three configurable interdigit timers: with Interdigit Timers • Initial timeout (T)-Handset off hook; no digit - Linksys SPA942 | Cisco Small Business IP Phone SPA9X1 Administration Guide - Page 20
Protocol Linksys 900 Series IP phones are implemented using open standards, such as Session Initiation Protocol (SIP), allowing interoperation with all ITSPs supporting SIP. Figure 1-2 illustrates a SIP request for connection to another subscriber in the network. The requestor is called the user - Linksys SPA942 | Cisco Small Business IP Phone SPA9X1 Administration Guide - Page 21
by ISP NAT Device ISP DHCP server Internet SPA9000 SIP Proxy 192.168.1.100 ITSP Session Border Controller This is the preferred option because it eliminates the need for managing NAT on the Linksys IP phone. If this is not available, you need to discuss with the ITSP how to use the NAT Support - Linksys SPA942 | Cisco Small Business IP Phone SPA9X1 Administration Guide - Page 22
tab, set to Full. The output is named syslog.514.log. 5. To determine the type of NAT your router is using set to yes. 6. View the debug messages to determine if your network uses symmetric NAT. Firmware Version 5.1 Linksys IP Phone Administrator Guide 1-11 - Linksys SPA942 | Cisco Small Business IP Phone SPA9X1 Administration Guide - Page 23
NAT mappings by sending keep-alive packets. Because the mapping is alive only for a short period, the Linksys IP phone system continues to send periodic keep-alive packets through the mapping to extend its validity as necessary. 1-12 Linksys IP Phone Administrator Guide Firmware Version - Linksys SPA942 | Cisco Small Business IP Phone SPA9X1 Administration Guide - Page 24
, page 2-15 • Using the Interactive Voice Response Interface, page 2-16 Note If the Linksys IP phone is supplied or sponsored by an Internet Telephone Service Provider (ITSP), certain network and service settings may be preconfigured. Depending on the configuration policy, access by an end user to - Linksys SPA942 | Cisco Small Business IP Phone SPA9X1 Administration Guide - Page 25
- 10BaseT RJ-45 • 5-volt DC Universal (100-240 Volt) Switching Power Adaptor Figure 2-1 SPA901 The following tables describe the status indicators and controls on the front of the device and the ports on the back panel of the device. Linksys IP Phone Administrator Guide 2-2 Firmware Version 5.1 - Linksys SPA942 | Cisco Small Business IP Phone SPA9X1 Administration Guide - Page 26
Hold Button • Settings Button for Access to Feature, Set-up, and Configuration Menus • Volume Control Rocking Up/Down Knob Controls Handset, Headset, Speaker, Ringer • Standard 12-Button Dialing Pad • High Quality Handset and Cradle Firmware Version 5.1 Linksys IP Phone Administrator Guide 2-3 - Linksys SPA942 | Cisco Small Business IP Phone SPA9X1 Administration Guide - Page 27
device status and configuration options. Enters numeric digits for initiating a call or for entering configuration information. Scrolls between display and configuration options in the LCD display. Selects options on the LCD display Linksys IP Phone Administrator Guide 2-4 Firmware Version 5.1 - Linksys SPA942 | Cisco Small Business IP Phone SPA9X1 Administration Guide - Page 28
Back Panel Linksys 900 Series IP Phones SPA922 Port Phone jack Ethernet ports Power Function Connects to the handset. Connects to the SPA9000 through a local switch. The SPA922 has two ports. Use the other port to connect to a PC or other LAN device. Connect to the 5-volt power supply. The - Linksys SPA942 | Cisco Small Business IP Phone SPA9X1 Administration Guide - Page 29
each light color and pattern. Port/LED AUX IN AUX OUT Green Red Blinking Red Meaning Connects to the SPA962 Connects to a second SPA932 unit (optional) Idle In-use Ringing The SPA941 provides four lines (see Figure 2-5). Linksys IP Phone Administrator Guide 2-6 Firmware Version 5.1 - Linksys SPA942 | Cisco Small Business IP Phone SPA9X1 Administration Guide - Page 30
for initiating a call or for entering configuration information. Scrolls between display and configuration options in the LCD display. Selects options on the LCD display. Displays status of each extension. SPA942 Port Phone jack Ethernet ports Power Function Connects to the handset. Connects - Linksys SPA942 | Cisco Small Business IP Phone SPA9X1 Administration Guide - Page 31
Linksys 900 Series IP Phones Figure 2-6 SPA942 Chapter 2 Getting Started SPA962 The SPA962 has a 320 x 240 true color, four-inch, LCD, provides up to six telephone extensions, and supports PoE (see Figure 2-7). The PA100 power supply must be ordered separately if you are not using a PoE switch. - Linksys SPA942 | Cisco Small Business IP Phone SPA9X1 Administration Guide - Page 32
Full-color LCD display Telephone keypad Navigation button Soft keys 1-4 Line status indicators 1-6 Port Phone jack Ethernet ports (2) Power AUX RJ-11 port SPA9000 IP PBX System Function Lists device status and configuration options. Enters numeric digits for initiating a call or for entering - Linksys SPA942 | Cisco Small Business IP Phone SPA9X1 Administration Guide - Page 33
operation of SPA900 Series IP phones. Check to make sure that you have the following package contents: • Linksys 900 Series phone • Ethernet cable • Power adapter (must be ordered separately for PoE units: SPA922, SPA942, and SPA962) 2-10 Linksys IP Phone Administrator Guide Firmware Version 5.1 - Linksys SPA942 | Cisco Small Business IP Phone SPA9X1 Administration Guide - Page 34
the jack at the bottom of the handset. If you are using an external power source, push the power cord into the power supply, and plug the power supply into the phone base unit. Use only the power supply that came with the phone. SPA922, SPA942 and SPA962 can be configured without external power, if - Linksys SPA942 | Cisco Small Business IP Phone SPA9X1 Administration Guide - Page 35
to an electrical outlet. Use only the adapter supplied for the specific phone. • The phone executes a boot-up sequence when the power source is connected. • During this sequence, the display first shows LINKSYS® or a customized message and then "Initializing Network." • All of the lights on the - Linksys SPA942 | Cisco Small Business IP Phone SPA9X1 Administration Guide - Page 36
Changes to save the changes, Click Undo All Changes button to undo your changes. When changes are saved, the Linksys IP phone may reboot. Administrator Account Privileges The Linksys IP phone support two levels of administration privileges: Administrator and User. Both privileges can be password - Linksys SPA942 | Cisco Small Business IP Phone SPA9X1 Administration Guide - Page 37
value of the parameter in the Provisioning page is No, you cannot upgrade the Linksys IP phone even if the web page indicates otherwise. The syntax of the Upgrade URL is as follows: • http://spa-ip-addr/admin/upgrade?[protocol://][server-name[:port]][/firmware-pathname] Both HTTP - Linksys SPA942 | Cisco Small Business IP Phone SPA9X1 Administration Guide - Page 38
supported). Remote upgrades are controlled by configuring the desired firmware image URL into the Linksys IP phone via a remote profile resync. For further information about remote provisioning refer to the LVS SPA Provisioning Guide. Configuration Profile The Linksys IP phone configuration profile - Linksys SPA942 | Cisco Small Business IP Phone SPA9X1 Administration Guide - Page 39
Admin_Passwd "some secret"; Upgrade_Enable "Yes"; Refer to the LVS SPA Provisioning Guide for further details. The names of parameters in XML profiles can generally be inferred from the Linksys IP phone configuration web pages, by substituting underscores (_) for spaces and other control characters - Linksys SPA942 | Cisco Small Business IP Phone SPA9X1 Administration Guide - Page 40
tones until you hear, "Linksys configuration menu. Enter option followed by the pound key or hang-up to exit." IVR announces whether DHCP is enabled or disabled. Requires password IVR announces the current IP address of the WAN port. Firmware Version 5.1 Linksys IP Phone Administrator Guide 2-17 - Linksys SPA942 | Cisco Small Business IP Phone SPA9X1 Administration Guide - Page 41
Enter IP address and port. Use * key for entering a dot. For example, 224.168.168.169:8089 is 224*168*168*169*8089. Enter a * between the IP address and the Port fields. Requires password Enter 1 to enable Enter 0 to disable Requires password 2-18 Linksys IP Phone Administrator Guide Firmware - Linksys SPA942 | Cisco Small Business IP Phone SPA9X1 Administration Guide - Page 42
Chapter 2 Getting Started Table 2-2 IVR Options (continued) Manual Reboot of Unit 732668 User Factory Reset of Unit 877778 WARNING: ALL "User-Changeable" NON-DEFAULT SETTINGS WILL BE LOST! This might include network and service provider data. Factory Reset of Unit 73738 WARNING: ALL NON- - Linksys SPA942 | Cisco Small Business IP Phone SPA9X1 Administration Guide - Page 43
when the telephone is hung up, and if necessary, the Linksys IP phone automatically reboots. 2. After one minute of inactivity, the unit times out. The user needs to re-enter the configuration menu from the beginning by pressing * * * *. 2-20 Linksys IP Phone Administrator Guide Firmware Version - Linksys SPA942 | Cisco Small Business IP Phone SPA9X1 Administration Guide - Page 44
the Web Service, page 3-14 • Call Appearances and Extensions, page 3-21 • Line Key LEDs, page 3-22 • Using Call Features, page 3-24 • Configuring a Dial Plan, page 3-33 • System Administration, page 3-37 • Troubleshooting FAQ, page 3-42 Using the 900 Series LCD Display All Linksys IP phone models - Linksys SPA942 | Cisco Small Business IP Phone SPA9X1 Administration Guide - Page 45
the Setup button and type the number assigned to the option. The option does not have to appear on the LCD to use the shortcut. To select an option with a two-digit shortcut, press the second number within two seconds of the first number. Linksys IP Phone Administrator Guide 3-2 Firmware Version - Linksys SPA942 | Cisco Small Business IP Phone SPA9X1 Administration Guide - Page 46
) Adds an entry. alpha, IP, num (Alpha, IP, Num) Used with directory and speed dial to enter a URL, IP address or number. Press the soft key repeatedly to change selection. cancel (Cancel) Cancels change before pressing save or ok. Firmware Version 5.1 Linksys IP Phone Administrator Guide 3-3 - Linksys SPA942 | Cisco Small Business IP Phone SPA9X1 Administration Guide - Page 47
Series LCD Display Table 3-2 Setup Soft Keys Label (SPA962 Label) change (Change) clear (Clear) copy (Copy) delChr (DeleteChr) delete (Delete) dial (Dial) edit (Edit) ok (OK) paste (Paste) play (Play) save (Save) select (Select) y/n (Y/N) Chapter 3 Managing Linksys IP Phones Description Changes the - Linksys SPA942 | Cisco Small Business IP Phone SPA9X1 Administration Guide - Page 48
all the required changes have been made to the settings so that they are saved into the configuration at the same time. These exceptions are: • Preferences • Call Forward • Network • Speed Dialing Localization This section applies to the following SPA900 Series IP Phones: • SPA922 • SPA942 • SPA962 - Linksys SPA942 | Cisco Small Business IP Phone SPA9X1 Administration Guide - Page 49
the phone checks the selected/preferred language and downloads the dictionary from the TFTP/HFTP provisioning server indicated in the device configuration. The dictionaries are available at the following website: http://www.linksys-itsp.com Linksys IP Phone Administrator Guide 3-6 Firmware Version - Linksys SPA942 | Cisco Small Business IP Phone SPA9X1 Administration Guide - Page 50
The end user can change the language of the phone from the user menu, by following these steps: 1. Press the Setup button. 2. Select Language (option 9). 3. Select Edit to change language. 4. Select Option to change the language. 5. Select OK and Save. Changing the Display Background (SPA942/962 - Linksys SPA942 | Cisco Small Business IP Phone SPA9X1 Administration Guide - Page 51
Managing Linksys IP Phones Step 4 Step 5 Step 6 Choose one of the following options from the Select Logo pull-down selection list to control what displays when the phone is starting: • Default-Uses the default Linksys logo. • BMP Picture-Uses the .bmp file from the URL in the BMP Picture Download - Linksys SPA942 | Cisco Small Business IP Phone SPA9X1 Administration Guide - Page 52
BLF) User Monitor List. The Broadsoft server sends updates on the status of each phone on this list to the SPA932, which subscribes for this service. To configure the Broadsoft server to support the SPA932, complete the following steps: Firmware Version 5.1 Linksys IP Phone Administrator Guide 3-9 - Linksys SPA942 | Cisco Small Business IP Phone SPA9X1 Administration Guide - Page 53
,1,Dial(SIP/3500/20) exten => 3500,hint,SIP/3500 exten => 3500,2,Voicemail,u3500 exten =>3500,1,3,hangup ... In the following example, exteion 3500 is used to add "Subscribecontext" to point to the context. This is entered in the file sip.conf. 3-10 Linksys IP Phone Administrator Guide Firmware - Linksys SPA942 | Cisco Small Business IP Phone SPA9X1 Administration Guide - Page 54
the Phone tab and edit the Station Name parameter in the General section. Click the SPA932 tab. If you do not see the SPA932 tab, check your firmware version, and upgrade as necessary. The system displays the page shown in Figure 3-6. Firmware Version 5.1 Linksys IP Phone Administrator Guide 3-11 - Linksys SPA942 | Cisco Small Business IP Phone SPA9X1 Administration Guide - Page 55
. • -Use this keyword to identify the specific users or extensions to be monitored. • nme-(optional) Use this field with the SPA9000 to identify any alias that has been assigned to the extension in the Linksys IP phone configuration. • vid-(optional) Use this field to identify the SPA962 extension - Linksys SPA942 | Cisco Small Business IP Phone SPA9X1 Administration Guide - Page 56
;usr=dn@broadsoft Replace the variables (in italics), as follows: • enabled_functions with cp for call pickup, sd for speed dial, and user that you are monitoring using the SPA932. Click Submit All Changes at the bottom of the page. Firmware Version 5.1 Linksys IP Phone Administrator Guide - Linksys SPA942 | Cisco Small Business IP Phone SPA9X1 Administration Guide - Page 57
the Web Service Chapter 3 Managing Linksys IP Phones Step 13 Step 14 For instructions about how to configure phone extensions using the SPA Installation Wizard or the administration web server, refer to the SPA9000 Administration Guide. Repeat Step 9 for each extension or user that you - Linksys SPA942 | Cisco Small Business IP Phone SPA9X1 Administration Guide - Page 58
Chapter 3 Managing Linksys IP Phones Configuring the Web Service • phone configuration web page • remote provisioning In addition, a small subset of "user options" can be set via the phone's GUI under various setup menus. On the configuration web page, the parameters are organized into several - Linksys SPA942 | Cisco Small Business IP Phone SPA9X1 Administration Guide - Page 59
the Web Service Chapter 3 Managing Linksys IP Phones • Templates are compared in the order given. The first, not the closest, match is selected. The parameter name must match exactly. • If more than one definition for a parameter is given in a configuration file, the the phone uses last - Linksys SPA942 | Cisco Small Business IP Phone SPA9X1 Administration Guide - Page 60
Chapter 3 Managing Linksys IP Phones Configuring the Web Service • Example 1: Normal Ring • 60(2/4) • script that specifies the frequency, level and cadence parameters of a call progress tone. May contain up to 127 characters. Syntax: Firmware Version 5.1 Linksys IP Phone Administrator Guide 3-17 - Linksys SPA942 | Cisco Small Business IP Phone SPA9X1 Administration Guide - Page 61
Configuring the Web Service Chapter 3 Managing Linksys IP Phones • Example 1: Dial Tone • 350@-19,440@-19;10(*/0/1+2) • Number of Frequencies = 2 • Frequency 1 1: On=forever, with Frequencies 1 and 2 • Total Tone Length = 12s 3-18 Linksys IP Phone Administrator Guide Firmware Version 5.1 - Linksys SPA942 | Cisco Small Business IP Phone SPA9X1 Administration Guide - Page 62
3 Managing Linksys IP Phones Configuring the Web Service • Example phone with mechanical bell 2 = Typical phone ring 3 = A classic ring tone 4 = A wide-band frequency sweep signal This field can also be a network path (url) to download Firmware Version 5.1 Linksys IP Phone Administrator Guide 3-19 - Linksys SPA942 | Cisco Small Business IP Phone SPA9X1 Administration Guide - Page 63
the news information is too large to be displayed in one window, the display automatically scrolls. The Scrolling Timer defines the speed of the scrolling; the default is .8 seconds. Click Submit All Changes at the bottom of the page. 3-20 Linksys IP Phone Administrator Guide Firmware Version 5.1 - Linksys SPA942 | Cisco Small Business IP Phone SPA9X1 Administration Guide - Page 64
Extensions A client station is a Linksys IP phone with one or more extensions and call appearances provisioned An extension in the Linksys IP phone is a VoIP account in an ITSP network or an IP-PBX system. An extension can be identified with a unique user ID (typically, a phone number). Up to four - Linksys SPA942 | Cisco Small Business IP Phone SPA9X1 Administration Guide - Page 65
= . The allowed field-name and user-defined blinking pattern used only when p = ud. It consists of up to 4 pairs of on/off duration in seconds with up to 2 decimal places; each value is separated by a forward slash (/). 3-22 Linksys IP Phone Administrator Guide Firmware - Linksys SPA942 | Cisco Small Business IP Phone SPA9X1 Administration Guide - Page 66
extension. • Disabled: This line key on this station is disabled • Call Back: A call back (repeat dialing) operation is currently active on this call appearance For more information, see "Line Key LED Pattern" section on page 5-31. Firmware Version 5.1 Linksys IP Phone Administrator Guide 3-23 - Linksys SPA942 | Cisco Small Business IP Phone SPA9X1 Administration Guide - Page 67
the handset is selected automatically as the audio device if it is off-hook; otherwise, the speaker or the headset is selected according to configuration. You can configure whether the speaker or the headset device has higher preference.] 3-24 Linksys IP Phone Administrator Guide Firmware Version - Linksys SPA942 | Cisco Small Business IP Phone SPA9X1 Administration Guide - Page 68
dialing. The Linksys IP phone supports two types of dialing: explicit or implicit. Explicit dialing occurs when the user performs one of the following actions: • Enters the target number digits one by one • Enters the speed dial assignment of the target number • Selects an entry from a directory - Linksys SPA942 | Cisco Small Business IP Phone SPA9X1 Administration Guide - Page 69
key joins the call on hold with the active call. If the phone has more than one call on hold, pressing the confLx soft key places the active call on hold and prompts you to select the other line key to join with the conference call. 3-26 Linksys IP Phone Administrator Guide Firmware Version 5.1 - Linksys SPA942 | Cisco Small Business IP Phone SPA9X1 Administration Guide - Page 70
enter *98. The phone prompts the user to enter the phone number of the transfer target. Enter the number to complete the blind transfer. If the user phone has more than one call on-hold on, the last call placed on hold is transferred. Firmware Version 5.1 Linksys IP Phone Administrator Guide 3-27 - Linksys SPA942 | Cisco Small Business IP Phone SPA9X1 Administration Guide - Page 71
un-mute, press the MUTE key again. If no audio device is on, pressing the Mute key has no effect. When switching from the speaker phone to the handset, the phone is automatically un-muted. 3-28 Linksys IP Phone Administrator Guide Firmware Version 5.1 - Linksys SPA942 | Cisco Small Business IP Phone SPA9X1 Administration Guide - Page 72
if needed, and press save to save the new entry in the directory. Caller and Called Name Matching When making an outgoing call, the 900 Series phone tries to find the dialed number in the personal directory first, then from the missed call log, and finally from the answered call log. If a match is - Linksys SPA942 | Cisco Small Business IP Phone SPA9X1 Administration Guide - Page 73
3 Managing Linksys IP Phones Dialing Assistance Dialing assistance is an option you can enable or disable under the Preferences menu. If the option is enabled, the phone shows up to ten potential matches from the Redial List (most recent first) and from the Personal Directory as you dial the - Linksys SPA942 | Cisco Small Business IP Phone SPA9X1 Administration Guide - Page 74
2. Press edit. 3. Press save to save the changes, or cancel to abort the change. To call a log entry 1. Highlight the entry. 2. Press dial, or Off-Hook, or Turn on Speaker, or Turn on Headset, or press a line key. To save a log entry into Personal Directory (if the directory is not already full - Linksys SPA942 | Cisco Small Business IP Phone SPA9X1 Administration Guide - Page 75
Ringtone utility available from the following website: http://www.sipura.com/support/index.htm Scroll down to SPA Firmware with Upgrade Utility Program > SPA-841, Version 3.0 and click on Ringtone_Generator. Figure 3-8 illustrates the user interface provided by this utility. 3-32 Linksys IP Phone - Linksys SPA942 | Cisco Small Business IP Phone SPA9X1 Administration Guide - Page 76
Upload Ringtone Utility Configuring a Dial Plan For input, you can use any .wav file less than eight seconds. Configuring a Dial Plan The Linksys IP phone allows each line to be configured with a distinct dial plan. The dial plan specifies how to interpret digit sequences dialed by the user, and - Linksys SPA942 | Cisco Small Business IP Phone SPA9X1 Administration Guide - Page 77
Configuring a Dial Plan Chapter 3 Managing Linksys IP Phones The time-out duration depends on the matching state. If no candidate sequences are as yet complete (as dialed), the Interdigit_Long_Timeout applies. If a candidate sequence is complete, but there exists one or more incomplete candidates, - Linksys SPA942 | Cisco Small Business IP Phone SPA9X1 Administration Guide - Page 78
Chapter 3 Managing Linksys IP Phones Configuring a Dial Plan Intersequence Tones An "outside line" dial tone can be generated within a sequence by appending a comma (,) between digits. Thus, the sequence "9, 1xxxxxxxxxx" sounds an "outside line" dial tone after the user presses 9, until the 1 is - Linksys SPA942 | Cisco Small Business IP Phone SPA9X1 Administration Guide - Page 79
Configuring a Dial Plan Chapter 3 Managing Linksys IP Phones The following also allows 7-digit US-style dialing, and automatically inserts a 1 + 212 (local area code) in the transmitted number. ( 1 xxx xxxxxxx | xxxxxxx ) For an office environment, the following plan requires a user to - Linksys SPA942 | Cisco Small Business IP Phone SPA9X1 Administration Guide - Page 80
basic function of the Linksys IP phone. It includes the following topics: • Reboot and Restart, page 3-37 • Factory Reset, page 3-38 • Password Protection, page 3-38 • Managing the Time/Date, page 3-38 • Daylight Saving Time, page 3-38 • Using Star Codes to Activate/Deactivate Services, page 3-39 - Linksys SPA942 | Cisco Small Business IP Phone SPA9X1 Administration Guide - Page 81
Chapter 3 Managing Linksys IP Phones Factory Reset Factory reset resets all parameters to default value. The personal directory and call logs are also cleared. You must confirm this option before continuing. Password Protection You can configure a password on the phone to protect against - Linksys SPA942 | Cisco Small Business IP Phone SPA9X1 Administration Guide - Page 82
Call Back(*86)-Cancels the last call back operation. • Call Forward All (*72)-Call forwards all inbound calls. Applies to primary extension only • Cancel Call Forward All (*73)-Cancels call forward all. Applies to primary extension only Firmware Version 5.1 Linksys IP Phone Administrator Guide - Linksys SPA942 | Cisco Small Business IP Phone SPA9X1 Administration Guide - Page 83
Chapter 3 Managing Linksys IP Phones • Call Forward Busy (*90)-Call forwards on busy. Applies to primary extension only: • Cancel Call Forward Busy (*91)-Cancels call forward on busy. Applies to primary extension only. • Call Forward No Answer (*92)-Call forwards if no answer. Applies to primary - Linksys SPA942 | Cisco Small Business IP Phone SPA9X1 Administration Guide - Page 84
Forward Busy • Call Forward No Answer • Call Back • Conference Call (no star code) • Attended Call Transfer (no star code) • Blind Call Transfer Services that can be disabled (or enabled) by the second method include any service that has a star code assignment in the Linksys IP phone configuration - Linksys SPA942 | Cisco Small Business IP Phone SPA9X1 Administration Guide - Page 85
1.0.0.5 or greater. The upgrade will let you leave a message of 60 seconds. Q. Why does the phone does not turn on or boot? A. Check all connections into the phone (5 Volt Power supply, RJ 45 Ethernet connection, and handset cord). 3-42 Linksys IP Phone Administrator Guide Firmware Version 5.1 - Linksys SPA942 | Cisco Small Business IP Phone SPA9X1 Administration Guide - Page 86
Menu, 3, 2, and write down the calls that were affected. Identify the type of voice quality issue (for example, part of the conversation is dropped, excessive echo, unclear or garbled speech, one way conversation, or low volume) Firmware Version 5.1 Linksys IP Phone Administrator Guide 3-43 - Linksys SPA942 | Cisco Small Business IP Phone SPA9X1 Administration Guide - Page 87
Troubleshooting FAQ Chapter 3 Managing Linksys IP Phones 3-44 Linksys IP Phone Administrator Guide Firmware Version 5.1 - Linksys SPA942 | Cisco Small Business IP Phone SPA9X1 Administration Guide - Page 88
Reset, page 4-16 • 16 Set Password, page 4-17 • 17 Set LCD Contrast, page 4-17 • 18 CallPark Status, page 4-17 • 19 Language (SPA922, 942, and 962), page 4-17 • 20 GUI Properties (SPA962), page 4-18 • 21 Web Service (SPA962), page 4-18 Firmware Version 5.1 Linksys IP Phone Administrator Guide - Linksys SPA942 | Cisco Small Business IP Phone SPA9X1 Administration Guide - Page 89
to and highlight the ring for this person and press the select soft key. When the entry is complete, press the save button (left soft key). After the information has been saved, the phone displays the directory with the name and number. Linksys IP Phone Administrator Guide 4-2 Firmware Version 5.1 - Linksys SPA942 | Cisco Small Business IP Phone SPA9X1 Administration Guide - Page 90
Calls • Missed Calls To select an option, press the corresponding number or scroll down until the appropriate option is highlighted and press the select soft key. To return to the previous menu use the cancel option (right soft key). Firmware Version 5.1 Linksys IP Phone Administrator Guide - Linksys SPA942 | Cisco Small Business IP Phone SPA9X1 Administration Guide - Page 91
return to the Setup option, press the cancel soft key. Answered Calls Shortcut:: Setup, 3, 2 After selecting this option, the phone displays the call entries in the Answered Call List. The details of the call are displayed, including the name if available, along with the telephone number, the date - Linksys SPA942 | Cisco Small Business IP Phone SPA9X1 Administration Guide - Page 92
the option by pressing the y/n soft key and press ok. The display returns to the Preferences Menu. 5.3 Do Not Disturb Shortcut: Setup, 5, 3, edit, y/n, ok Do Not Disturb routes the call to voicemail or presents a busy signal if voicemail is not available. Firmware Version 5.1 Linksys IP Phone - Linksys SPA942 | Cisco Small Business IP Phone SPA9X1 Administration Guide - Page 93
key and press ok. The display returns to the Preferences Menu. 5.5 Dial Assistance Shortcut: Setup, 5, 5, edit, y/n, ok The Dial Assistance option allows the Linksys IP phone to automatically suggest a number on the display based on entries in the directory or call logs. Use the down arrow button - Linksys SPA942 | Cisco Small Business IP Phone SPA9X1 Administration Guide - Page 94
6.2 CFWD Busy Number-Forwards calls to another number when the phone is busy • 6.3 CFWD No Ans Number-Forwards calls to another number if there's no answer • 6.4 CFWD No Ans Delay-Forwards calls if there is no answer after a time delay Firmware Version 5.1 Linksys IP Phone Administrator Guide 4-7 - Linksys SPA942 | Cisco Small Business IP Phone SPA9X1 Administration Guide - Page 95
number is displayed on the Call Forward sub menu. Calls are not forwarded unless a telephone number is entered. 6.3 CFWD No Ans Number Shortcut: Setup, 6, 3, edit, phone_number, ok This option forwards calls to another number if there is no answer. Press the edit soft key and enter the phone number - Linksys SPA942 | Cisco Small Business IP Phone SPA9X1 Administration Guide - Page 96
IP Address • 9.9 Non DHCP Subnet Mask • 9.10 Non DHCP Default Route • 9.11 Non DHCP DNS 1 • 9.12 Non DHCP DNS 2 • 9.13 Non DHCP NTP Server 1 • 9.14 Non DHCP NTP Server 2 • 9.15 Multicast Address • 9.16 Enable VLAN • 9.17 VLAN ID • 9.18 CDP Firmware Version 5.1 Linksys IP Phone Administrator Guide - Linksys SPA942 | Cisco Small Business IP Phone SPA9X1 Administration Guide - Page 97
server by enabling DHCP (Option 9.1) • Manually set the address using the Non DHCP IP Address option (Option 9.8) 9.3 Host Name Shortcut: Setup, 9, 3 save The Host Name is set by the administrator. The user cannot change the setting.To view the Host Name, press 3 from the Network menu, or scroll - Linksys SPA942 | Cisco Small Business IP Phone SPA9X1 Administration Guide - Page 98
secondary DNS server used by the phone, press 12 from the Network menu, or scroll down and highlight Non DHCP DNS 1 and press the select soft key. Then press the edit soft key. After entering the IP address of the server, press ok. Firmware Version 5.1 Linksys IP Phone Administrator Guide 4-11 - Linksys SPA942 | Cisco Small Business IP Phone SPA9X1 Administration Guide - Page 99
13 from the Network menu, or scroll down and highlight Non DHCP DNS 1 and press the select soft key. Then press the edit soft key. After entering the IP address of the server, press ok. To change the phone to use a Non DHCP NTP Server 1, press the edit soft key. The display shows the option to enter - Linksys SPA942 | Cisco Small Business IP Phone SPA9X1 Administration Guide - Page 100
also printed on the bottom of the phone. 10.3 Software Version Shortcut: Setup, 10, 3, select To view the software version, press 3 from the Product Info menu or scroll down to highlight Software Version and press the select soft key. Firmware Version 5.1 Linksys IP Phone Administrator Guide 4-13 - Linksys SPA942 | Cisco Small Business IP Phone SPA9X1 Administration Guide - Page 101
about the status of the phone and provides the following options. Note On the SPA962 phone, "EXT" appears as "Ext," and "Line" appears as "Line Key." • Phone • EXT 1 • EXT 2 • EXT 3 • EXT 4 • Line 1 • Line 2 • Line 3 • Line 4 4-14 Linksys IP Phone Administrator Guide Firmware Version 5.1 - Linksys SPA942 | Cisco Small Business IP Phone SPA9X1 Administration Guide - Page 102
: Setup, 11, 15 select To see the call statistics history for your phone, from the Status menu, scroll to 15, then press select. The display shows the call history. If there is no call history logged, the phone displays "No Item." Firmware Version 5.1 Linksys IP Phone Administrator Guide 4-15 - Linksys SPA942 | Cisco Small Business IP Phone SPA9X1 Administration Guide - Page 103
configuration. This is a one-time install; after the RC is configured for a specific Service Provider, it cannot be changed. When a user receives an RC unit, the unit obtains the correct profile for its ITSP using the MAC and server addresses. 4-16 Linksys IP Phone Administrator Guide Firmware - Linksys SPA942 | Cisco Small Business IP Phone SPA9X1 Administration Guide - Page 104
password and press the save soft key. Caution If the password is lost, to recover the phone you must perform a factory reset. A factory reset erases all current settings, including the directory and call logs. 17 Set LCD Contrast Shortcut:: Setup, 17, scroll knob left or right, save This option - Linksys SPA942 | Cisco Small Business IP Phone SPA9X1 Administration Guide - Page 105
display: 1. Stock Quote. 2. Traffic 3. Local News 4. World News 5. Finance News 6. Sport News 7. Politics News Option 3 to 7 are configurable using the administration web server, as described in "Configuring the Web Service" section on page 3-14. 4-18 Linksys IP Phone Administrator Guide Firmware - Linksys SPA942 | Cisco Small Business IP Phone SPA9X1 Administration Guide - Page 106
• Regional Tab, page 5-19 • Phone Tab, page 5-30 • Ext Tab, page 5-36 • User, page 5-48 • 932 Tab (SPA962 only), page 5-51 • SPA932 Status, page 5-54 For information about the Provisioning page, see the Linksys SPA Provisioning Guide. Firmware Version 5.1 Linksys IP Phone Administrator Guide 5-1 - Linksys SPA942 | Cisco Small Business IP Phone SPA9X1 Administration Guide - Page 107
ready for provisioning. If the unit has already retrieved its customized profile, this field displays the name of the company that provisioned the unit. Indicates any additional licenses that you have installed in the Linksys IP phone. Linksys IP Phone Administrator Guide 5-2 Firmware Version 5.1 - Linksys SPA942 | Cisco Small Business IP Phone SPA9X1 Administration Guide - Page 108
of SIP messages received (including retransmissions). External IP address used for NAT mapping. ID of the VLAN currently in use phone is registered, "Not Registered" if the phone is not registered. Last date and time the line was registered. Firmware Version 5.1 Linksys IP Phone Administrator Guide - Linksys SPA942 | Cisco Small Business IP Phone SPA9X1 Administration Guide - Page 109
5 Linksys IP Phone Field Reference Description Number of seconds before the next registration renewal. Indicates whether you have new voicemail waiting: Yes or No. This is updated when voicemail notification is received. Port number of the SIP port mapped by NAT. Line 1/2/3/4/5/6 Call 1/2 Status - Linksys SPA942 | Cisco Small Business IP Phone SPA9X1 Administration Guide - Page 110
downloading a ring tone (and from where) or if it is idle. Information about the user downloaded ring tone 1: name, size, and time-stamp of the tone. Information about the user downloaded ring tone 2: name, size, and time-stamp of the tone. Firmware Version 5.1 Linksys IP Phone Administrator Guide - Linksys SPA942 | Cisco Small Business IP Phone SPA9X1 Administration Guide - Page 111
) Admin Passwd (not applicable to SPA901) User Password Description This feature is used when implementing software customization. Enable/disable web server of Linksys IP phone This feature should only be used on firmware version 1.0.9 or later. Defaults to yes. Port number of the Linksys IP phone - Linksys SPA942 | Cisco Small Business IP Phone SPA9X1 Administration Guide - Page 112
(PPPoE) link. Optional Network Configuration Field Host Name Domain Primary DNS Description The host name of the Linksys IP phone. The network domain of the Linksys IP phone. DNS server used by Linksys IP phone in addition to DHCP supplied DNS servers if DHCP is enabled; when DHCP is disabled - Linksys SPA942 | Cisco Small Business IP Phone SPA9X1 Administration Guide - Page 113
by Linksys IP phone in addition to DHCP supplied DNS servers if DHCP is enabled; when DHCP is disabled, this is the secondary DNS server. Defaults to 0.0.0.0. Specifies the method for selecting the DNS server. The options are Manual, Manual/DHCP, and DHCP/Manual. Do parallel or sequential DNS Query - Linksys SPA942 | Cisco Small Business IP Phone SPA9X1 Administration Guide - Page 114
Linksys IP phone does not include this header). If empty, the header is not included. MIME Type used in a SIP INFO message to signal a DTMF event. This field must match that of the Service Provider. Defaults to application/dtmf-relay. Firmware Version 5.1 Linksys IP Phone Administrator Guide - Linksys SPA942 | Cisco Small Business IP Phone SPA9X1 Administration Guide - Page 115
the Linksys IP phone to enclose the string (configured in the Display Name) in a pair of double quotes for outbound SIP messages. Any occurrences of or \ in the string is escaped with \ and \\ inside the pair of double quotes. Otherwise, select no. Defaults to yes. Enables Sylantro call features - Linksys SPA942 | Cisco Small Business IP Phone SPA9X1 Administration Guide - Page 116
the Linksys IP phone waits for the specified length of time before retrying. If this interval is 0, the Linksys IP phone stops trying. This value should be much larger than the Reg Retry Intvl value, which should not be 0. Defaults to 1200. Firmware Version 5.1 Linksys IP Phone Administrator Guide - Linksys SPA942 | Cisco Small Business IP Phone SPA9X1 Administration Guide - Page 117
the REGISTER min-expires value returned from the Proxy server in the Min-Expires header. Defaults to 7200. Sub Retry Intvl This value (in seconds) determines the retry interval when the last Subscribe request fails. Defaults to 10. 5-12 Linksys IP Phone Administrator Guide Firmware Version 5.1 - Linksys SPA942 | Cisco Small Business IP Phone SPA9X1 Administration Guide - Page 118
to 0.030. Number of successive ICMP errors allowed when transmitting RTP packets to the peer before the Linksys IP phone terminates the call. If value is set to 0, the Linksys IP phone ignores the limit on ICMP errors. Defaults to 0. Firmware Version 5.1 Linksys IP Phone Administrator Guide 5-13 - Linksys SPA942 | Cisco Small Business IP Phone SPA9X1 Administration Guide - Page 119
For dynamic payload types, the Linksys IP phone identifies the codec by the configured codec names. Comparison is case-insensitive. Field AVT Dynamic Payload Description AVT dynamic payload type. Ranges from 96-127. Defaults to 101. 5-14 Linksys IP Phone Administrator Guide Firmware Version 5.1 - Linksys SPA942 | Cisco Small Business IP Phone SPA9X1 Administration Guide - Page 120
Defaults to PCMA. G.726-16 codec name used in SDP. Defaults to G726-16. G.726-24 codec name used in SDP. Defaults to G726-24. G.726-32 codec name used in SDP. Defaults to G726-32. G.726-40 codec name used in SDP. Defaults to G726-40. Firmware Version 5.1 Linksys IP Phone Administrator Guide 5-15 - Linksys SPA942 | Cisco Small Business IP Phone SPA9X1 Administration Guide - Page 121
) Description G.729a codec name used in SDP. Defaults to G729a. G.729b codec name used in SDP. Defaults to G729ab. G.723 codec name used in SDP. Defaults to G723. EncapRTP codec name used in SDP. Defaults to encaprtp. Chapter 5 Linksys IP Phone Field Reference NAT Support Parameters Note None of - Linksys SPA942 | Cisco Small Business IP Phone SPA9X1 Administration Guide - Page 122
mapping. Select yes or no from the drop-down menu. Defaults to no. If the STUN Enable feature is enabled and a valid STUN server is available, the Linksys IP phone can perform a NAT-type discovery operation when it powers on. It contacts the configured STUN server, and the result of the discovery is - Linksys SPA942 | Cisco Small Business IP Phone SPA9X1 Administration Guide - Page 123
Provisioning Tab Chapter 5 Linksys IP Phone Field Reference Provisioning Tab For information about the Provisioning page, see the Linksys SPA Provisioning Guide. 5-18 Linksys IP Phone Administrator Guide Firmware Version 5.1 - Linksys SPA942 | Cisco Small Business IP Phone SPA9X1 Administration Guide - Page 124
Reorder Tone times out. Defaults to 480@10,620@0;10(.125/.125/1+2). Played during an outbound call when the far end is ringing. Defaults to 440@-19,480@-19;*(2/4/1+2). Played when a call is waiting. Defaults to 440@-10;30(.3/9.7/1) Firmware Version 5.1 Linksys IP Phone Administrator Guide 5-19 - Linksys SPA942 | Cisco Small Business IP Phone SPA9X1 Administration Guide - Page 125
Tab Field Confirm Tone SIT1 Tone SIT2 Tone SIT3 Tone SIT4 Tone MWI Dial Tone Cfwd Dial Tone Holding Tone Conference Tone Secure Call Indication Tone Page Tone Alert Tone Chapter 5 Linksys IP Phone Field Reference Description Brief tone to notify the user that the last input value has been accepted - Linksys SPA942 | Cisco Small Business IP Phone SPA9X1 Administration Guide - Page 126
after receiving the first SIP 18x response before declaring the remote end is ringing. If a busy response is received during this time, the Linksys IP phone still considers the call as failed and keeps on retrying. Defaults to 0.5. Firmware Version 5.1 Linksys IP Phone Administrator Guide 5-21 - Linksys SPA942 | Cisco Small Business IP Phone SPA9X1 Administration Guide - Page 127
code. Defaults to *72. Cancels call forwarding of all calls. Defaults to *73. Forwards busy calls to the extension specified after the activation code. Defaults to *90. Cancels call forwarding of busy calls. Defaults to *91. 5-22 Linksys IP Phone Administrator Guide Firmware Version 5.1 - Linksys SPA942 | Cisco Small Business IP Phone SPA9X1 Administration Guide - Page 128
5 Linksys IP Phone Field Reference Regional Tab Field Description Cfwd No Ans Act Code Forwards no-answer calls to the extension specified after the activation code. Defaults to *92. Cfwd No Ans Deact Code Cancels call forwarding of no-answer calls. Defaults to *93. CW Act Code Enables call - Linksys SPA942 | Cisco Small Business IP Phone SPA9X1 Administration Guide - Page 129
the service *code. For example, after the user dials *98, the Linksys IP phone plays a special dial tone called the Prompt Tone while waiting for the user the enter a target number (which is checked according to dial plan as in normal dialing). When a complete number is entered, the Linksys IP phone - Linksys SPA942 | Cisco Small Business IP Phone SPA9X1 Administration Guide - Page 130
. • Service Annc (Announcement) Extension Codes: Defaults to blank. Outbound Call Codec Selection Codes These codes automatically appended to the dial-plan. So no need to include them in dial-plan (although no harm to do so either). Firmware Version 5.1 Linksys IP Phone Administrator Guide 5-25 - Linksys SPA942 | Cisco Small Business IP Phone SPA9X1 Administration Guide - Page 131
codec for the associated call. Defaults to *0172640. Makes this codec the only codec that can be used for the associated call. Defaults to *0272640. Makes this codec the preferred codec for the associated call. Defaults to *01729. 5-26 Linksys IP Phone Administrator Guide Firmware Version 5.1 - Linksys SPA942 | Cisco Small Business IP Phone SPA9X1 Administration Guide - Page 132
dd represents the day). The year is optional and uses two or four digits. Sets the local time (hh represents hours and ..., GMT+13:00. Defaults to GMT-08:00. This specifies the offset from GMT to use for the local system time. Firmware Version 5.1 Linksys IP Phone Administrator Guide 5-27 - Linksys SPA942 | Cisco Small Business IP Phone SPA9X1 Administration Guide - Page 133
Boost Chapter 5 Linksys IP Phone Field Reference Description Enter the rule for calculating daylight saving time; it should include the start, end, and save values. This rule is comprised of three fields. Each field is separated by ; (a semicolon) as shown below. Optional values inside [ ] (the - Linksys SPA942 | Cisco Small Business IP Phone SPA9X1 Administration Guide - Page 134
script (dx value) is as follows: Defaults to blank and the maximum number of characters is 512. The following is an example: Spanish Firmware Version 5.1 Linksys IP Phone Administrator Guide 5-29 - Linksys SPA942 | Cisco Small Business IP Phone SPA9X1 Administration Guide - Page 135
BMP Picture Download URL (Not applicable to SPA901) Select Logo Select Background Picture Description A name to identify this station (reserved for future use). A phone number or URL to check voicemail. Sets the text logo to display when the phone boots up. Default is (blank) which displays Linksys - Linksys SPA942 | Cisco Small Business IP Phone SPA9X1 Administration Guide - Page 136
the WIP310 wireless phone. Field Description Idle LED LED pattern during the Idle state, where the call appearance is not is in use and is available to make a new call. Leaving this entry blank indicates the default value of c=g. Firmware Version 5.1 Linksys IP Phone Administrator Guide 5-31 - Linksys SPA942 | Cisco Small Business IP Phone SPA9X1 Administration Guide - Page 137
with the proxy server. Leaving this entry blank indicates the default value of c=r;p=s. Call Back operation is currently active on this call appearance is not shared. Leaving this entry blank indicates the default value of c=r;p=s. 5-32 Linksys IP Phone Administrator Guide Firmware Version 5.1 - Linksys SPA942 | Cisco Small Business IP Phone SPA9X1 Administration Guide - Page 138
/disable call-forward-on-busy service. Defaults to yes. Enable/disable call-forward-on-no-answer service. Defaults to yes. Enable/disable the paging service. Defaults to yes. Enable/disable the call park service. Defaults to yes. Firmware Version 5.1 Linksys IP Phone Administrator Guide 5-33 - Linksys SPA942 | Cisco Small Business IP Phone SPA9X1 Administration Guide - Page 139
script for Ring 7. Defaults to n=Simple-3;w=2;c=3. Ring tone script for Ring 8. Defaults to n=Simple-4;w=2;c=4. Ring tone script for Ring 9. Defaults to n=Simple-5;w=2;c=5. Ring tone script for Ring 10. Defaults to n=Office;w=4;c=1. 5-34 Linksys IP Phone Administrator Guide Firmware Version 5.1 - Linksys SPA942 | Cisco Small Business IP Phone SPA9X1 Administration Guide - Page 140
section does not apply to the WIP310 wireless phone. Field Description Extension Mobility Enable or disable extension mobility. Defaults to no (disabled). EM User Domain The user domain for extension mobility. Defaults to blank. Firmware Version 5.1 Linksys IP Phone Administrator Guide 5-35 - Linksys SPA942 | Cisco Small Business IP Phone SPA9X1 Administration Guide - Page 141
line to which the setting applies. For example: [1] to specify line one [2] to specify line two Field Line Enable Description To enable this line for service, select yes. Otherwise, select no. Defaults to yes. 5-36 Linksys IP Phone Administrator Guide Firmware Version 5.1 - Linksys SPA942 | Cisco Small Business IP Phone SPA9X1 Administration Guide - Page 142
the messages are sent to the current or outbound proxy. Defaults to $PROXY. Network Settings Note Some of the parameters in this section do not apply to the WIP310 wireless phone. None of the following parameters apply to the SPA901. Firmware Version 5.1 Linksys IP Phone Administrator Guide 5-37 - Linksys SPA942 | Cisco Small Business IP Phone SPA9X1 Administration Guide - Page 143
port. Defaults to 5060. To enable the support of 100REL SIP extension for reliable transmission of provisional responses (18x) and use of PRACK requests, select yes. Otherwise, select no. Defaults to no. The external SIP port number. 5-38 Linksys IP Phone Administrator Guide Firmware Version 5.1 - Linksys SPA942 | Cisco Small Business IP Phone SPA9X1 Administration Guide - Page 144
yes. Otherwise, select no. Defaults to no. When enabled, authorization is required for initial incoming INVITE requests from the SIP proxy. For the Referee Bye Delay, enter the appropriate period of time in seconds. Defaults to 0. Firmware Version 5.1 Linksys IP Phone Administrator Guide 5-39 - Linksys SPA942 | Cisco Small Business IP Phone SPA9X1 Administration Guide - Page 145
except OPTIONS requests/ Linksys IP phone performs an attended transfer operation by referring the other call leg to the current call leg while maintaining both call legs. To use this feature, select yes. Otherwise, select no. Defaults to no. 5-40 Linksys IP Phone Administrator Guide Firmware - Linksys SPA942 | Cisco Small Business IP Phone SPA9X1 Administration Guide - Page 146
a Notify to the phone when a call is forwarded elsewhere. Defaults to No. Typically, this field is configured with the SIP proxy information. Proxy and Registration Note Many of the following parameters do not apply to the SPA901. Firmware Version 5.1 Linksys IP Phone Administrator Guide 5-41 - Linksys SPA942 | Cisco Small Business IP Phone SPA9X1 Administration Guide - Page 147
the server name. (Using multiple DNS A record per server name does not allow the notion of priority and so all hosts will be considered at the same priority and the phone will not attempt to fall back after a fail over). Defaults to 3600 5-42 Linksys IP Phone Administrator Guide Firmware Version - Linksys SPA942 | Cisco Small Business IP Phone SPA9X1 Administration Guide - Page 148
list of an active call, even though it eventually may not be the one chosen for the connection. So, if the G.729a codec is enabled and included in the codec list, that resource is tied up until the end of the call whether or not the Firmware Version 5.1 Linksys IP Phone Administrator Guide 5-43 - Linksys SPA942 | Cisco Small Business IP Phone SPA9X1 Administration Guide - Page 149
no. Defaults to yes. To enable the use of the G.726 codec at 40 kbps, select yes. Otherwise, select no. Defaults to yes. To enable detection of the fax Caller-Entered Digits (CED) tone, select yes. Otherwise, select no. Defaults to yes. 5-44 Linksys IP Phone Administrator Guide Firmware Version - Linksys SPA942 | Cisco Small Business IP Phone SPA9X1 Administration Guide - Page 150
can be allocated for subsequent calls. The only choices are G711a and G711u. Since two G.723.1/G.726 resources are available per SPA, you should disable the use of G.729a to guarantee support for two simultaneous G.723/G.726 codecs. Firmware Version 5.1 Linksys IP Phone Administrator Guide 5-45 - Linksys SPA942 | Cisco Small Business IP Phone SPA9X1 Administration Guide - Page 151
and User-Id are optional. If the user-id portion matches a pattern in the dial plan, then it is interpreted as a regular phone number according to the dial plan. The INVITE message, however, is still sent to the outbound proxy if it is enabled. 5-46 Linksys IP Phone Administrator Guide Firmware - Linksys SPA942 | Cisco Small Business IP Phone SPA9X1 Administration Guide - Page 152
PSTN gateway in the same unit. Example 1: *1xxxxxxxxxx - Linksys SPA942 | Cisco Small Business IP Phone SPA9X1 Administration Guide - Page 153
in Call Forward, page 5-48 This section does not apply to the WIP310 wireless phone. Field Speed Dial 2/3/4/5/6/7/8/9 Description Target phone number (or URL) assigned to speed dial 2, 3, 4, 5, 6, 7, 8, or 9. Defaults to blank. Supplementary Services The Linksys IP phone provides native support - Linksys SPA942 | Cisco Small Business IP Phone SPA9X1 Administration Guide - Page 154
"Configuring the Web Service" section on page 3-14, Description Enter your local state. Defaults to CA. Enter your local city. Defaults to San Jose. Enter your local street. Defaults to Cisco. Enter your local zip code. Defaults to 95134. Firmware Version 5.1 Linksys IP Phone Administrator Guide - Linksys SPA942 | Cisco Small Business IP Phone SPA9X1 Administration Guide - Page 155
for the handset. Sets the default volume for the headset. Phone GUI Menu Color Settings (SPA962 only) Note The following parameters apply only to the SPA962. Chose from: • Light Blue • Light Green • Pink • Silver Defaults to Light Blue. 5-50 Linksys IP Phone Administrator Guide Firmware Version - Linksys SPA942 | Cisco Small Business IP Phone SPA9X1 Administration Guide - Page 156
Call Pickup Code Description Specifies how long the subscription remains valid. After the specified period of time, elapses, the SPA932 initiates a new subscription. Defaults to used for picking up a ringing call. Defaults to *98. Firmware Version 5.1 Linksys IP Phone Administrator Guide 5-51 - Linksys SPA942 | Cisco Small Business IP Phone SPA9X1 Administration Guide - Page 157
the user account on the Monitored Users list. For example: fnc=sd+blf;[email protected];[email protected] Note The nme keyword is not used because the Broadsoft server automatically uses the assigned user account name. 5-52 Linksys IP Phone Administrator Guide Firmware Version - Linksys SPA942 | Cisco Small Business IP Phone SPA9X1 Administration Guide - Page 158
Chapter 5 Linksys IP Phone Field Reference Unit 2 Field Unit 2 Key 1-32 Description See the description for Unit 1. 932 Tab (SPA962 only) Firmware Version 5.1 Linksys IP Phone Administrator Guide 5-53 - Linksys SPA942 | Cisco Small Business IP Phone SPA9X1 Administration Guide - Page 159
. Displays the function enabled for each key (1-32) on the SPA932 sidecar unit. Displays the extension assigned to each key (1-32) on the SPA932 sidecar unit. Displays the subscribe URI configured for each key (1-32) on the SPA932 sidecar unit. 5-54 Linksys IP Phone Administrator Guide Firmware - Linksys SPA942 | Cisco Small Business IP Phone SPA9X1 Administration Guide - Page 160
D/A dB dBm DHCP DNS DRAM DSL DSP DTAS DTMF FQDN FSK FXS GW ITU Analog To Digital Converter Anonymous Call Back to Back User Agent Busy Lamp Name Frequency Shift Keying Foreign eXchange Station Gateway International Telecommunication Union Firmware Version 5.1 Linksys IP Phone Administrator Guide - Linksys SPA942 | Cisco Small Business IP Phone SPA9X1 Administration Guide - Page 161
Network Address Translation Out-of-band (SIP) Request Message (SIP) Response Message (SIP) Response Status Code, such as 404, 302, 600 Real Time Protocol Round Trip Time Streaming Audio Server Session Description Protocol Synchronous DRAM seconds Linksys IP Phone Administrator Guide A-2 Firmware - Linksys SPA942 | Cisco Small Business IP Phone SPA9X1 Administration Guide - Page 162
Transfer Protocol Transmission Control Protocol User Agent Micro-controller User Datagram Protocol Uniform Resource Locator Voicemail Visual Message Waiting Indication/Indicator Voice Quality Wide Area Network Extensible Markup Language Firmware Version 5.1 Linksys IP Phone Administrator Guide A-3 - Linksys SPA942 | Cisco Small Business IP Phone SPA9X1 Administration Guide - Page 163
Appendix A Acronyms Linksys IP Phone Administrator Guide A-4 Firmware Version 5.1 - Linksys SPA942 | Cisco Small Business IP Phone SPA9X1 Administration Guide - Page 164
receiving telephone number. Bundled service-Offering various services as a complete package. Call completion-The point at which a dialed number is answered. Call termination-The point at which a call is disconnected. CDR (Call Detail Records)-A software program attached to a VoIP/telephone system - Linksys SPA942 | Cisco Small Business IP Phone SPA9X1 Administration Guide - Page 165
that lets users send, receive, and manage all e-mail, voice, and fax messages from any telephone, PC, or information device. Voicemail-A system that allows storage and retrieval of voice messages through voice-mail boxes. Linksys IP Phone Administrator Guide B-2 2008020851B-EW Firmware Version 5.1
ADMINISTRATION GUIDE
BUSINESS SERIES
Linksys Voice System
SPA 900 Series IP Phones