Logitech K340 User Guide - Page 13

Troubleshooting - not working

Page 13 highlights

Troubleshooting Keyboard is not working • Is the Power on? The power switch for the keyboard must be in the ON position. Battery LED should light green. • How are the batteries? Check the keyboard battery installation or replace the batteries. The keyboard uses two AA alkaline batteries. • Check the Unifying receiver. Plug the Unifying receiver into a different USB port. Remove any metal object between the Unifying receiver and the keyboard that may interfere with reception. • Re-establish the connection. Use the Unifying software to reset the connection between the keyboard and Unifying receiver. Refer to the Unifying section in this guide for more information (p. 12). • Move closer? Try moving the keyboard closer to the Unifying receiver, or plug the Unifying receiver into the receiver extender cable to bring it closer to the keyboard. • Restart the computer. User's Guide On/Off slider switch Battery LED 64# Visit www.logitech.com/comfort for more information about using your product, and for ergonomics. English 13

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English
13
User’s Guide
Visit www.logitech.com/comfort for more information about using your
product, and for ergonomics.
Troubleshooting
Keyboard is not working
Is the Power on?
The power switch for the keyboard
must be in the
ON
position. Battery LED should light
green.
How are the batteries?
Check the keyboard battery
installation or replace the batteries. The keyboard uses
two AA alkaline batteries.
Check the Unifying receiver.
Plug the Unifying
receiver into a different USB port. Remove any metal
object between the Unifying receiver and the keyboard
that may interfere with reception.
Re-establish the connection.
Use the Unifying
software to reset the connection between the keyboard
and Unifying receiver. Refer to the Unifying section in this
guide for more information (p. 12).
Move closer?
Try moving the keyboard closer to
the Unifying receiver, or plug the Unifying receiver
into the receiver extender cable to bring it closer
to the keyboard.
Restart the computer.
Battery LED
On/Off slider
switch