Magellan RoadMate 700 Manual - English - Page 26

24 CONTACT INFORMATION If you need support for your Magellan RoadMate and you wish to contact Thales Navigation the following information is provided so that you can direct your questions/comments to the proper person. Technical Support If you need technical assistance, "how-to" help, or if you have a technical question about the functionality of your Magellan product, please contact us on the internet at www.magellangps.com or you may reach technical support by fax or by phone. Our technical support phone representatives are available Monday through Friday, 6:00 a.m. to 5:00 p.m. P.S.T/P.D.T or after hours you may leave a detailed voice mail message that will be returned within the next next business day. Telephone: 866-868-2259 or +1 909 394 5000 (Outside North America) You may also reach technical support by fax: +1 909 394 7050 [Attn: Tech. Support] E-mail: [email protected] Warranty Service To obtain warranty service on your unit, the consumer must contact us for a return authorization prior to shipment of product. Packages arriving at our dock without an RMA may be refused. To obtain an RMA, simply contact our technical support group at: Tel: 866-868-2259 or 909-394-5000 Fax: 909-394-7050 [Attn: Tech. Support] E-mail: [email protected]