McAfee VPM80E005RAA User Guide - Page 40

Sending complaints manually, Sending error messages, Messages, Blocked E-mail, Accepted E-mail

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Using Professional Edition Software Sending complaints manually Send a complaint to prevent a sender from sending you more spam. See "Sending Complaints and Error Messages" in the online help for details. To send a complaint manually: 1 Click the Messages tab, then click the Blocked E-mail or Accepted E-mail tab. A list of messages appears. 2 Select a message to complain about, then click Send a complaint. The Send Complaint dialog box appears. 3 Select whom you want to send the complaint to. WARNING In most cases, you should not select Sender. Sending a complaint to the sender of the spam validates your e-mail address, which can increase the number of spam you receive from that sender. 4 Click Next, then follow the instructions on the dialog boxes that appear. Sending error messages Send an error message to prevent a sender from sending you more spam. See "Sending Complaints and Error Messages" in the online help for details. To send an error message manually: 1 Click the Messages tab, then click the Blocked E-mail or Accepted E-mail tab. A list of messages appears. 2 Select a message, then click Send error. An error message is sent to the reply address in the spam message. 40 McAfee® VirusScan® Professional Edition software version 9.0

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Using Professional Edition Software
40
McAfee
®
VirusScan
®
Professional Edition software version 9.0
Sending complaints manually
Send a complaint to prevent a sender from sending you more spam. See “Sending
Complaints and Error Messages” in the online help for details.
To send a complaint manually:
1
Click the
Messages
tab, then click the
Blocked E-mail
or
Accepted E-mail
tab. A
list of messages appears.
2
Select a message to complain about, then click
Send a complaint
. The Send
Complaint dialog box appears.
3
Select whom you want to send the complaint to.
WARNING
In most cases, you should not select
Sender
. Sending a
complaint to the sender of the spam validates your e-mail
address, which can increase the number of spam you receive
from that sender.
4
Click
Next
, then follow the instructions on the dialog boxes that appear.
Sending error messages
Send an error message to prevent a sender from sending you more spam. See
“Sending Complaints and Error Messages” in the online help for details.
To send an error message manually:
1
Click the
Messages
tab, then click the
Blocked E-mail
or
Accepted E-mail
tab. A
list of messages appears.
2
Select a message, then click
Send error
. An error message is sent to the reply
address in the spam message.