Motorola DROID TURBO User Guide - Page 61

SIM lock, Encrypt your phone, Backup & restore, Reset, Can't unlock?

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Can't unlock? Face unlock: If your phone doesn't recognize your face, you'll be prompted to enter your backup pattern or PIN code to unlock it. Pattern, PIN, or password: If you forget your pattern, PIN, or password, you can enter your Google™ account email and password to unlock the phone. If you don't have a Google account on your phone, contact your service provider to have your device factory reset. Warning: A factory reset will delete all data on your phone. SIM lock Caution: If you enter an incorrect SIM PIN code three times, your phone locks your SIM card and asks for your PIN unlock code. Contact your service provider for your PIN unlock code. You shouldn't need to use this feature, but to set a SIM card PIN that you must enter when you turn on your phone, tap Apps > Settings > Security & Screen Lock > Set up SIM card lock > Lock SIM card. To set your SIM PIN, enter a 4-digit code. To change your code, choose Change SIM PIN. Encrypt your phone Caution: If you forget your encryption code, you cannot recover the data stored on your phone or memory card. Encrypting your files can take an hour or more. Leave your phone plugged in, and be careful not to interrupt the process. Encryption protects the accounts, settings, apps, and files on your phone, so that people cannot access them if your phone is stolen. You shouldn't need to use this feature, but to encrypt your phone and require a PIN or password whenever you turn on your phone, tap Apps > Settings > Security & Screen Lock > Encrypt phone. Backup & restore Your Google account data is backed up online. If you reset or replace your phone, just log in to your Google account to restore the contacts, events, and other details you synced with the account. To choose what syncs with the account, tap Apps > Settings > Google, tap your Google account, and check things to sync. Please note that text messages, call logs, and items stored on your phone will not be restored. To restore your Google Play™ Store apps, see "Take care of your apps" on page 16. Reset To reset your phone to factory settings and erase all the data on your phone, tap Apps > Settings > Privacy > Factory Data Reset > Reset Phone. Warning: All downloaded apps and user data on your phone will be deleted. Data on the cloud will not be deleted. Protect 59

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59
Protect
Can’t unlock?
Face unlock:
If your phone doesn’t recognize your face, you’ll
be prompted to enter your backup pattern or PIN code to
unlock it.
Pattern, PIN, or password:
If you forget your pattern, PIN, or
password, you can enter your Google™ account email and
password to unlock the phone.
If you don’t have a Google account on your phone, contact
your service provider to have your device factory reset.
Warning:
A factory reset will delete all data on your phone.
SIM lock
Caution:
If you enter an incorrect SIM PIN code three times,
your phone locks your SIM card and asks for your PIN unlock
code. Contact your service provider for your PIN unlock code.
You shouldn’t need to use this feature
, but to set a SIM card
PIN that you must enter when you turn on your phone, tap
Apps
>
Settings
>
Security & Screen Lock
>
Set up
SIM card lock
>
Lock SIM card
.
To set your SIM PIN, enter a 4-digit code. To change your code,
choose
Change SIM PIN
.
Encrypt your phone
Caution:
If you forget your encryption code, you cannot
recover the data stored on your phone or memory card.
Encrypting your files can take an hour or more. Leave your
phone plugged in, and be careful not to interrupt the process.
Encryption protects the accounts, settings, apps, and files on
your phone, so that people cannot access them if your phone is
stolen.
You shouldn’t need to use this feature
, but to encrypt your
phone and require a PIN or password whenever you turn on
your phone, tap Apps
>
Settings
>
Security & Screen
Lock
>
Encrypt phone
.
Backup & restore
Your Google account data is backed up online. If you reset or
replace your phone, just log in to your Google account to
restore the contacts, events, and other details you synced with
the account. To choose what syncs with the account, tap
Apps
>
Settings
>
Google
, tap your Google account,
and check things to sync. Please note that text messages, call
logs, and items stored on your phone will not be restored. To
restore your Google Play™ Store apps, see “
Take care of your
apps
” on page 16.
Reset
To reset your phone to factory settings and erase all the data on
your phone, tap Apps
>
Settings
>
Privacy
>
Factory
Data Reset
>
Reset Phone
.
Warning:
All downloaded apps and user data on your phone
will be deleted. Data on the cloud will not be deleted.