Nintendo UTLSWRA Operation Manual - Page 49

Support and Troubleshooting Support and Troubleshooting 95 Troubleshooting (Continued) How to Disable Parental Controls There are two ways to disable Parental Controls. You can either temporarily disable them, or change the Parental Controls settings. Temporarily Disabling Parental Controls Enter your PIN at the screen that is shown when you select the restricted item. Tap OK. Changing the Parental Controls Setting Go to System Settings and tap Tap Enter your PIN Tap Tap 96 If you have forgotten your PIN or secret question In the event that you forget your PIN or the answer to your secret question, follow these steps. At the PIN entry screen, tap Enter the answer to your secret question. Note: You will go to the setting screen for Parental Controls if you can answer this. If you have forgotten the answer to your secret question: Once again, tap Please call Nintendo Customer Service at 1-800-255-3700 and provide the inquiry number shown here, and the date that is set on your Nintendo DSi. You will then be issued a master key. Reference Number Master Key Tap Enter the Master Key, and tap Next, follow the onscreen instructions to change restricted content.