Oki B6500dtn B6500 Network Guide - Page 59

B6500 Network Guide> 59

Get Oki B6500dtn PDF manuals and user guides View all Oki B6500dtn manuals
Add to My Manuals
Save this manual to your list of manuals

Page 59 highlights

PROBLEM Although it is connected, the printer does not print. Cause 1 Verification 1 Action 1 Cause 2 Verification 2 Action 2 Cause 3 Verification 3 Action 3 "Please reboot printer" is displayed on the printer control panel. Cause Verification Action TREATMENT The printer is in the offline status. Check whether "Off-line" is displayed on the printer control panel. Press the button. The print language of the printer and that of the printer driver are different. Check the print language set up for the printer and that for the printer driver for Macintosh. If the print language of the printer and that of the printer driver are different, set the same language for them. If the problem remains, check the following causes. After the Macintosh was connected to the printer, the power to the printer was shut off. Or, paper jam has occurred in the printer. Or, the network is faulty. Check that the printer is switched on. Select the printer again from Macintosh and reprint. If the problem remains, contact service. The AppleTalk function of the printer has failed. Switch off the printer, then switch it on again. If "Please reboot printer" still appears on the printer control panel, contact service. B6500 Network Guide> 59

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
B6500 Network Guide> 59
Although it is con-
nected, the printer
does not print.
Cause 1
The printer is in the offline status.
Verification 1
Check whether “Off-line” is displayed
on the printer control panel.
Action 1
Press the <ON LINE> button.
Cause 2
The print language of the printer and
that of the printer driver are differ-
ent.
Verification 2
Check the print language set up for
the printer and that for the printer
driver for Macintosh.
Action 2
If the print language of the printer
and that of the printer driver are dif-
ferent, set the same language for
them. If the problem remains, check
the following causes.
Cause 3
After the Macintosh was connected to
the printer, the power to the printer
was shut off. Or, paper jam has
occurred in the printer. Or, the net-
work is faulty.
Verification 3
Check that the printer is switched on.
Select the printer again from Macin-
tosh and reprint.
Action 3
If the problem remains, contact serv-
ice.
“Please reboot printer”
is displayed on the
printer control panel.
Cause
The AppleTalk function of the printer
has failed.
Verification
Switch off the printer, then switch it
on again.
Action
If “Please reboot printer” still appears
on the printer control panel, contact
service.
PROBLEM
TREATMENT