Oki B710dn User Guide - Page 101
B710 B720 B730 User's Guide > 101, Symptom, Reason/Action
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Symptom Reason/Action White dots appear in black filled areas. Printed image smudges when rubbed with your finger. The toner is not fixed on the paper. Paper is smeared with toner. The whole sheet is printed black. Nothing is printed. Spots of missing text. The paper used is not suitable. Load the correct type of paper. See pages 21 and 37. The drum/toner cartridge is defective or damaged. Replace with a new drum/toner cartridge. See page 115. The paper loaded in the paper tray does not match the paper type set on the control panel. Make sure the paper loaded in the tray matches the type set using the control panel. The paper is damp. Replace with paper from a new ream. The paper used is not suitable. Load the correct type of paper. See pages 21 and 37. The drum/toner cartridge is defective or damaged. Replace with a new drum/toner cartridge. See page 115. This may be due to breakdown of high voltage power. Contact service. The drum/toner cartridge is defective/damaged or there is no more toner inside the cartridge. Replace with a new drum/toner cartridge. See page 115. This may be due to breakdown of high voltage power. Contact service. The paper is damp. Replace with paper from a new ream. The paper used is not suitable. Load the correct type of paper. See pages 21 and 37. B710 B720 B730 User's Guide > 101