Oki C711DW Maintenance Manual - Page 148

Custom Media Type table

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Oki Data CONFIDENTIAL 7. Troubleshooting and repair procedure Display Service call 176: Error 177: Error Service call 181: Error 182: Error 183: Error Cause Error details The backup roller thermistor has detected an abnormal temperature (high temperature or low temperature.) Does this error recur? Does this error recur? Option unit I/F error (181=Duplex Unit, 182=2nd Tray, 183=3rd Tray) Does this error recur? Does this error recur? Re-start the printer. 190: Error System memory overflow Does this error recur? Service call 200: Error~ 202: Error PU Firmware Error has occurred during re- Download writing of the PU firmware. Error Re-start the printer. 209: Download Error Custom Media Type table downloading has failed. Custom Media Type table downloading has failed. Remedial measure Turn on the power again. Yes Replace the fuser unit. Yes Replace the low voltage power supply unit. Turn on the power again. Yes Check for sure connection of the connectors. Yes Replace the option unit. Turn on the power again. Yes Increase the addon RAM DIMM. After turning on the power again, perform downloading again. (This error does not occur during the normal operation because this processing is not carried out.) After turning on the power again, perform downloading again. (This error does not occur during the normal operation because this processing is not carried out.) Display Re-start the printer. 203: Error 204: Error 207: Error 208: Error 214: Error FOC: Error FFF: Error Service call 230: Error Service call 231: Error Re-start the printer. 901: Error~ 904: Error Note) Cause Error details Remedial measure CU program error (The error numbers 203 through 214 do not occur under the normal operation.) Illegal processing is executed by the CU program. After turning off the power, check for the normal connection CU/PU board. Then, turn on the power again. RFID Reader RFID read device error not Installed Does this error recur? Yes Check for normal connection of the RFID R/W board. Yes Replace the RFID R/W. Replace the CU/PU board. RFID reader I/F error Interface error with the RFID reader is detected. 01: Communication error between the RFID reader and the engine circuit boards. 02: Error in the wireless circuit of the RFID reader 03: Communication error between the RFID reader and the toner cartridge. 04: Error is detected in the RFID toner cartridge. (In more than 4) 01: Same as the error no. 230 02: Replace the RFID R/W board. 03: Check for normal connection of the antenna cable. 04: Check if quantity of the toner cartridge is correct or not. Abnormal temperature of belt 901: Shortcircuit 902: Open circuit 903: High temperature 904: Low temperature Is the cable from belt thermistor to the high voltage board connected normally? Does this error recur? No Re-connect the cables normally. Yes Turn on the power again. No Replace the belt thermistsor. 44205401TH Rev.1 148 /

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44205401TH
Rev.1
148 /
Oki
Data
CONFIDENTIAL
7. Troubleshooting and repair procedure
Display
Cause
Error details
Remedial measure
Service call
176: Error
177: Error
The backup
roller
thermistor
has detected
an abnormal
temperature
(high
temperature
or low
temperature.)
Does this error recur?
Does this error recur?
Yes
Yes
Turn on the power
again.
Replace the fuser
unit.
Replace the low
voltage power
supply unit.
Service call
181: Error
182: Error
183: Error
Option unit
I/F error
(181=Duplex
Unit,
182=2nd Tray,
183=3rd Tray)
Does this error recur?
Does this error recur?
Yes
Yes
Turn on the power
again.
Check for sure
connection of the
connectors.
Replace the option
unit.
Re-start the printer.
190: Error
System
memory
overflow
Does this error recur?
Yes
Turn on the power
again.
Increase the add-
on RAM DIMM.
Service call
200: Error~
202: Error
PU Firmware
Download
Error
Error has occurred during re-
writing of the PU firmware.
After turning
on the power
again, perform
downloading
again. (This error
does not occur
during the normal
operation because
this processing is
not carried out.)
Re-start the printer.
209: Download Error
Custom
Media
Type table
downloading
has failed.
Custom Media Type table
downloading has failed.
After turning
on the power
again, perform
downloading
again. (This error
does not occur
during the normal
operation because
this processing is
not carried out.)
Display
Cause
Error details
Remedial measure
Re-start the printer.
203: Error
204: Error
207: Error
208: Error
214: Error
FOC: Error
FFF: Error
CU program
error
(The error
numbers
203 through
214 do not
occur under
the normal
operation.)
Illegal processing is executed
by the CU program.
After turning off
the power, check
for the normal
connection CU/PU
board. Then, turn
on the power
again.
Service call
230: Error
RFID Reader
not Installed
RFID read device error
Does this error recur?
Yes
Yes
Check for normal
connection of the
RFID R/W board.
Replace the RFID
R/W. Replace the
CU/PU board.
Service call
231: Error
RFID reader
I/F error
Interface error with the RFID
reader is detected.
01: Communication error
between the RFID reader
and the engine circuit
boards.
02: Error in the wireless circuit
of the RFID reader
03: Communication error
between the RFID reader
and the toner cartridge.
04: Error is detected in the RFID
toner cartridge.
(In more than 4)
01: Same as the
error no. 230
02: Replace the
RFID R/W
board.
03: Check for
normal
connection of
the antenna
cable.
04: Check if
quantity of the
toner cartridge
is correct or
not.
Re-start the printer.
901: Error~
904: Error
Note)
Abnormal
temperature
of belt
901: Short-
circuit
902: Open
circuit
903: High
temperature
904: Low
temperature
Is the cable from belt thermistor
to the high voltage board
connected normally?
Does this error recur?
No
Yes
No
Re-connect the
cables normally.
Turn on the power
again.
Replace the belt
thermistsor.