Panasonic AW-HE38H Operating Instructions
Panasonic AW-HE38H Manual
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- Panasonic AW-HE38H | Operating Instructions - Page 1
provided HD Integrated Camera Model No. AW‑HE38HWPC Model No. AW‑HE38HKPC Model No. AW‑HE38HWE Model No. AW‑HE38HKE Operating Instructions ENGLISH FRANÇAIS ESPAÑOL DEUTSCH ITALIANO PУССКИЙ Before using this product, be sure to read "Read this first!" (pages 5, 27 to 31). This manual - Panasonic AW-HE38H | Operating Instructions - Page 2
varnostne informacije in pomembna obvestila v zvezi z izdelkom obiščite naslednje spletno mesto. Svenska Besök följande webbplats för säkerhetsinformation och viktiga meddelanden om produkten. http://pro-av.panasonic.net/manual/en/index.html 2 - Panasonic AW-HE38H | Operating Instructions - Page 3
://panasonic.net/cns/oss/index.html Abbreviations The following abbreviations are used in this manual. ●● Microsoft® Windows® 7 Professional AW‑HE38HWPC, AW‑HE38HKPC, AW‑HE38HWE, AW‑HE38HKE AW‑HS50N AW‑HS50E Model number given in manual AW-HE38 AW‑HS50 AW‑RP50N AW‑RP50E AW‑RP50 AW-RP120G AW - Panasonic AW-HE38H | Operating Instructions - Page 4
camera) 25 Appearance 26 Operating Instructions Read this first! Parts and their functions 40 (For AW‑HE38HWPC, AW‑HE38HKPC) 27 Camera unit 40 Read this first! (For AW‑HE38HWE, AW authentication 48 Controller supported 36 Troubleshooting 49 Accessories - Panasonic AW-HE38H | Operating Instructions - Page 5
attached to the floor/wall in accordance with the installation instructions. WARNING: Installation should only be performed by qualified safety information. CAUTION: This camera intended for use only with the Mount Bracket enclosed with the unit and Panasonic Direct Ceiling Mount Bracket, WV - Panasonic AW-HE38H | Operating Instructions - Page 6
Installation precautions Panasonic does not accept any responsibility for accident or damage during installation if procedure in this manual is not followed. To installation personnel Read the "Installation Instructions" thoroughly and then perform the operation correctly and safely. Also, always - Panasonic AW-HE38H | Operating Instructions - Page 7
Instructions Installation precautions (continued) Be absolutely sure to use the specified brackets and screws to install the camera area. Problems may result if the camera head is AW‑HE38HWPC, AW‑HE38HKPC ** : For AW‑HE38HWE, AW trouble. PoE+ power supplies Use a PoE+ (IEEE802.3at) compatible - Panasonic AW-HE38H | Operating Instructions - Page 8
to bear the unit's weight, use the kind of mount bracket that is supported by anchor bolts between the concrete ceiling and ceiling panel. The unit supports the WV‑Q105A direct ceiling mount bracket which is used solely for combination cameras. Use this bracket to install the unit. (See page 12.) In - Panasonic AW-HE38H | Operating Instructions - Page 9
diameter M4 Clamping torque 1.47 N · m {15 kgf · cm} Installation Instructions Bracket mounting screws x 4 (supplied) (M4, bind-head) Note ●● Use . Drop-prevention wire Notes ●● Do not do this work while holding the camera head since doing so may result in malfunctioning of the unit. ●● The - Panasonic AW-HE38H | Operating Instructions - Page 10
Status display lamp Approx. 15° Main unit mounting screw (M3 screw) (with flat washer, spring washer) Notes ●● Do not do this work while holding the camera head since doing so may result in malfunctioning of the unit. ●● Use only the screws supplied. Do not use any other screws. ●● Check that the - Panasonic AW-HE38H | Operating Instructions - Page 11
Installation Instructions How to install and connect the unit (continued) 6 Connect the rear panel connectors. Anchor the AC adaptor cable in place using the cable clamp. LAN - Panasonic AW-HE38H | Operating Instructions - Page 12
) When installing the unit on a ceiling 1 Refer to the Operating Instructions of the WV‑Q105A direct ceiling mount bracket, and attach the WV‑ screws which were loosely fastened in step 1, and then align the camera mount bracket of the AW‑HE38 with the screw holes in the WV‑Q105A direct ceiling - Panasonic AW-HE38H | Operating Instructions - Page 13
Instructions camera once it has been installed but also the weight of the L-shaped mounting fixture and its supports. ●● Use supports that are strong enough to withstand the total weight of the camera fall off, possibly causing injury. Support L-shaped mounting fixture AW‑HE38 2 Refer to steps 1 - Panasonic AW-HE38H | Operating Instructions - Page 14
Removing the camera 1 Turn off the circuit breaker and power. 2 Disconnect the cables. Disconnect screw) (with flat washer, spring washer) Note ●● Do not do this work while holding the camera head since doing so may result in malfunctioning of the unit. 5 Disengage the drop-prevention wire from the - Panasonic AW-HE38H | Operating Instructions - Page 15
surface. Bracket mounting screws x 4 (supplied) (M4, bind-head) Installation Instructions 3 Attach the drop-prevention wire. 4 Mount the unit. ●● Align the ) as supplied. Approx. 15° Status display lamp On the camera main unit: Holes (x3) used to insert the bottom panel On the mount bracket: - Panasonic AW-HE38H | Operating Instructions - Page 16
an HDMI cable using an HDMI-to-DVI converter, etc., be sure to connect the HDMI cable to the connector of the AW‑HE38 last. Connecting the HDMI cable to the connector of the AW‑HE38 first may result in malfunction. AW‑HE38 Monitor HDMI cable 2 1 HDMI-to-DVI converter, etc. Switcher 16 - Panasonic AW-HE38H | Operating Instructions - Page 17
Installation Instructions Stand-alone installation (when the mount bracket is not going to ■■When mounting the unit on a tripod Attach the tripod to the threaded holes for mounting the camera on the camera's bottom panel. Place the tripod on a completely flat and level surface. Tighten the screws by - Panasonic AW-HE38H | Operating Instructions - Page 18
Connections ■■Connecting an NDI|HX compatible switcher AW‑HE38 AW‑HE38* Supplied AC adaptor Switching hub LAN cable NDI|HX compatible switcher Monitor Monitor External DC power supply Remote Camera Controller AW‑RP120 *: The AC adaptor provided with the unit is not shown in the above figure - Panasonic AW-HE38H | Operating Instructions - Page 19
Installation Instructions Connections (continued) ■■Connecting a controller (AW‑RP50/AW‑RP120) (IP connection example) LAN cable Pan-tilt head / camera control signal AW‑HE38 Remote Camera Controller AW‑RP50 TALLY/GPI SIGNAL GND POWER ON 5 TO PAN/TILT HEAD 4 3 2 1 LAN 12V IN BOOT - Panasonic AW-HE38H | Operating Instructions - Page 20
controller, RS-232C daisy-chain connection) AW‑HE38* Up to 7 Commercially available controller RS-232C connector RS-232C connector Supplied AC adaptor * You can connect up to seven cameras to a single controller. Supplied AC adaptor ●● Configure the service switches at the bottom of the unit - Panasonic AW-HE38H | Operating Instructions - Page 21
422 connection) AW‑HE38 RS-422 communication connector Commercially available controller Supplied AC adaptor ●● Configure the service switches at the bottom of the unit. For details on the service switches, see "Service switch settings" (page 42). SW1 SW2 SW3 SW4 SW7 SW8 Camera address setting - Panasonic AW-HE38H | Operating Instructions - Page 22
control signal (LAN cable (straight cable)) Monitor 2 Supplied AC adaptor Monitor System tally Monitor Compact Live Switcher AW‑HS50 External DC power supply Remote Camera Controller AW-RP120 *: The AC adaptor provided with the unit is not shown in the above figure. ●● Make sure the LAN - Panasonic AW-HE38H | Operating Instructions - Page 23
Installation Instructions Connections (continued) ■■System example 4 (IP control) AW‑HE38 AW‑HE38* Supplied AC adaptor IP computer Monitor Monitor Supplied AC adaptor Compact Live Switcher AW‑HS50 Supplied AC adaptor Remote Camera Controller AW‑RP50 *: The AC adaptor provided with the - Panasonic AW-HE38H | Operating Instructions - Page 24
available controller Remote camera control signal RS-232C cable (including infrared remote control signals) AW‑HE38 RS-232C connector RS-232C connector Supplied AC adaptor Monitor Infrared remote control supplied with commercially available controller ●● Configure the service switches at the - Panasonic AW-HE38H | Operating Instructions - Page 25
Installation Instructions Connections (continued) ■■System example 7 (USB connection, Web camera) AW‑HE38 Communication software (optional accessory) Microphone Supplied AC adaptor USB cable (A-mini B type) Personal computer ●● Use a USB cable that is compatible with the USB 2.0 specification. - Panasonic AW-HE38H | Operating Instructions - Page 26
Appearance Unit: mm (inch) (R3R-58/032) 183 (7-13/64) 48 (1-57/64) 129 (5-5/64) 3 (1/8) 160 (6-5/16) 80 (3-5/32) 77 (3-1/32) 166 (6-17/32) 26 - Panasonic AW-HE38H | Operating Instructions - Page 27
Instructions Read this first! (For AW‑HE38HWPC, AW‑HE38HKPC) CAUTION RISK OF ELECTRIC SHOCK DO NOT OPEN CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK). NO USER SERVICEABLE PARTS INSIDE. REFER TO SERVICING TO QUALIFIED SERVICE foreign Panasonic authorized service center - Panasonic AW-HE38H | Operating Instructions - Page 28
! (For AW‑HE38HWPC, AW‑HE38HKPC) ( installed and used in accordance with the instruction manual, may cause harmful interference to radio communications for long periods of time. 14) Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in - Panasonic AW-HE38H | Operating Instructions - Page 29
Read this first! (For AW‑HE38HWE, AW‑HE38HKE) WARNING: • , do not remove the covers. No user serviceable parts inside. Refer servicing to qualified service personnel. CAUTION: The mains plug of the power Operating Instructions AC adaptor information IS 616/IEC 60065 R-41016268 - Panasonic AW-HE38H | Operating Instructions - Page 30
AW‑HE38HWE, AW signal connecting cables If your apparatus supports AES/EBU serial digital audio signals attached on cable(s) following instructions in this manual. 2. Performance level The is not shared by any other appliances. Panasonic Corporation Kadoma, Osaka, Japan China Китай - Panasonic AW-HE38H | Operating Instructions - Page 31
Read this first! (For AW‑HE38HWE, AW‑HE38HKE) (continued) For the AC mains plug of three pins information. Operating Instructions Manufactured by: Panasonic Corporation, Osaka, Japan Importer's name and address of pursuant to EU rules: Panasonic Marketing Europe GmbH Panasonic Testing Centre - Panasonic AW-HE38H | Operating Instructions - Page 32
camera images on the screen. ●● Connection with a Panasonic camera controller is also possible via Panasonic's proprietary serial communication format. ●● The unit supports *1 Windows® Internet Explorer® 10.0 *1 Microsoft® Windows® 7 Professional SP1 64-bit/32-bit *2 Windows® Internet Explorer® 8.0 / - Panasonic AW-HE38H | Operating Instructions - Page 33
kinds of problems. ●● Use the desktop version of Internet Explorer. (Internet Explorer for Windows UI is not supported.) ●● For the most recent information on compatible operating systems and web browsers, visit the support desk at the following web site. http://pro-av.panasonic.net/ ■■Disclaimer - Panasonic AW-HE38H | Operating Instructions - Page 34
and 90°/s during manual ●● Wide rotational in Full HD quality at Panasonic's currently available controllers (AW‑RP50, AW-RP120 and AK-HRP200). The unit can also be used together with the cameras and pan-tilt head unit systems currently available from Panasonic support ●● Connect up to seven cameras - Panasonic AW-HE38H | Operating Instructions - Page 35
, AW-RP120 and AK-HRP200). (The maximum length of the LAN cables is 100 meters [328 ft].) ●● By automatically recognizing the IP addresses and changing their allocation, the previous restrictions on the connections between the cameras and controllers using serial interfaces and the time and trouble - Panasonic AW-HE38H | Operating Instructions - Page 36
upgrading, visit the support page on the following website. http://pro-av.panasonic.net/ ●● For details on AW‑RP555 and AW‑RP655, refer to adaptor 1 ■ Power cable (1.5 m [4.92 ft]) for AW‑HE38HWPC, AW‑HE38HKPC 1 for AW‑HE38HWE, AW‑HE38HKE 3 ●● For U.K. and Saudi Arabia ●● For India only - Panasonic AW-HE38H | Operating Instructions - Page 37
, resulting in a reduction of its service life. (Recommended temperature: Max. 35 is normal and not indicative of any trouble. What happens with high-brightness subjects Flare on the camera menu, for example, all the auto settings will be turned on, and manual operations will Instructions 37 - Panasonic AW-HE38H | Operating Instructions - Page 38
terminal, subjects and access count. Do not point the camera directly at the sun or a laser beam no matter trouble may be caused. Keep the unit away from water. Avoid all direct contact with water. Otherwise, problems has reached the end of its service life and is to be disposed of, ask - Panasonic AW-HE38H | Operating Instructions - Page 39
be operated by remote control using a wireless remote control (model number: AW‑RM50G) purchased separately. Check out the following points before using the wireless remote signal light‑sensing area (front panel, 2 places) Operating Instructions ●● Top view (Back) 75° 75° (Front) 45° 45° 39 - Panasonic AW-HE38H | Operating Instructions - Page 40
Light sensors are located in four places; at the front of the camera pedestal and on either side. eStatus display lamp When the standby status is established Green: When the power is on Red: When trouble has occurred in the unit Green and blinks twice: When a signal matched by - Panasonic AW-HE38H | Operating Instructions - Page 41
in MP4 format. sThreaded hole (thread: 1/4-20UNC, ISO1222 [6.35 mm]) for mounting the camera Use this hole when mounting the camera on a tripod, etc. tHDMI connector [HDMI] This is the HDMI video signal output a wall outlet, ground bar, etc. for grounding. (page 25) Operating Instructions 41 - Panasonic AW-HE38H | Operating Instructions - Page 42
Manually setting multiple cameras to the same address will not allow you to control multiple cameras from a single controller simultaneously. Service switch settings (1) SW1 to SW3: Camera address setting switches Configure the camera is set to OFF, Panasonic's proprietary serial communication is - Panasonic AW-HE38H | Operating Instructions - Page 43
this button is pressed when one of the "Manual1 to 3" settings has been selected for "Scene" on the camera menu and the AWB A memory or AWB B memory has been selected by the white balance adjustment, the white 13 and above cannot be called from the wireless remote control. Operating Instructions 43 - Panasonic AW-HE38H | Operating Instructions - Page 44
. kFOCUS buttons [F] [N] These are used to adjust the lens focus manually when the manual setting is established for the lens focus. The focus is adjusted in the using the Preset Speed item and Preset Speed Table item of the camera menu. rSLOW button This is used to change the movement speed at - Panasonic AW-HE38H | Operating Instructions - Page 45
([CAM1] to [CAM4]). The camera's [CAM1] to [CAM4] settings correspond to the [CAM1] to [CAM4] buttons on the wireless remote control. (The factory setting is "CAM1".) For details, see "IR ID" on page 48 or page 85 of the . [CAM1] to [CAM4] buttons 45 Operating Instructions - Panasonic AW-HE38H | Operating Instructions - Page 46
://pro-av.panasonic.net/ To establish the settings for a multiple number of units, the settings must be selected for each camera involved. If same time for a single camera. Similarly, do not perform the "Auto IP setting" operation of the remote camera controller (AW‑RP50 or AW-RP120) at the same time - Panasonic AW-HE38H | Operating Instructions - Page 47
view IP images from the unit on a web browser, the "Network Camera View 4S" plug-in viewer software (ActiveX®) must be installed in your installation screen for the plug-in viewer software (ActiveX) appears. Follow the instructions on the screen to perform installation. Notes ●● When a DHCP server - Panasonic AW-HE38H | Operating Instructions - Page 48
connecting to a device that supports DIGEST authentication. ●● The AW‑RP50, AW‑RP120, and AK‑HRP200 support DIGEST authentication. Preparation: operating instructions provided with your camera for further information about the settings used for your camera. ●● Remote camera controller (AW-RP50, AW- - Panasonic AW-HE38H | Operating Instructions - Page 49
Troubleshooting ●●Operation Symptom Cause and remedial action Reference pages ●● Is the AC supply devices that allow connections to multiple PoE+ terminals. P.35 Refer to the operating instructions for the PoE+ power supply device. The status display lamp ●● The PoE+ power supply conditions - Panasonic AW-HE38H | Operating Instructions - Page 50
connected to the controller properly? Refer to the Operating Instructions of the controller. P.19 to 24 Cannot operate using the controller ●● The user authorization must be set to OFF when the AW-RP50, AW-RP120, and AK-HRP200 remote camera controllers are connected in a network. ●● Are all the - Panasonic AW-HE38H | Operating Instructions - Page 51
, direct ceiling mount bracket] Finish: [AW‑HE38HWPC], [AW‑HE38HWE] Pearl white [AW‑HE38HKPC], [AW‑HE38HKE] Metallic black Controller supported: AW-RP50, AW-RP120, AK‑HRP200 ● It may IN RS422A (RJ-45) USB: Mini-B port SD card: microSD card slot Operating Instructions 51 - Panasonic AW-HE38H | Operating Instructions - Page 52
Camera unit] Imaging sensors: 1/2.3-type MOS Lens: M otorized 22x zoom, F1.6 to F4.3 [f=4.3 mm (11/64 inches) to 94.6 mm (3‑23/32 inches); 35 mm (1-3/8 inches) equivalent: 31.6 mm (1-31/128 inches) to 705.0 mm (27‑3/4 inches)] Focus: Switching between auto and manual Output format: HD 1080: 59 - Panasonic AW-HE38H | Operating Instructions - Page 53
cable* (category 5 or above), max. 100 m (328 ft) AW protocol LAN cable* (category 5 or above, connecting cable straight cable), , the camera may be reflected in the image. Quietness: During preset: NC40 or less During manual: NC35 or support: JPEG image display 53 Operating Instructions - Panasonic AW-HE38H | Operating Instructions - Page 54
Specifications (continued) ■■AC adaptor Input: AC Output: DC 100 V to 240 V, 1.2 A, 50/60 Hz 12 V, 3.0 A, 36 W indicates safety information. Mass: Approx. 220 g (0.485 lb) Dimensions (W x H x D): 115 mm x 37 mm x 57 mm (4-17/32 inches x 1-59/128 inches x 2-31/128 inches) The symbols on this - Panasonic AW-HE38H | Operating Instructions - Page 55
, 54 AC adaptor cable 11, 16 AK-HRP200 36 AW-HS50 22, 23 AW-RM50G 36, 39 AW-RP50 19, 23, 36 AW-RP120 18, 19, 22, 36 B Bracket mounting screws format 52 P PoE 35 PoE+ compatible switching hub 24 Power cable 36 R Remote Camera Controller 18, 19, 22, 23 RS-232C cable 11, 16 S Scene file 52 - Panasonic AW-HE38H | Operating Instructions - Page 56
in combination with a chemical symbol. In this case it complies with the requirement set by the Directive for the chemical involved. Web Site: http://www.panasonic.com © Panasonic Corporation 2017
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Installation Instructions provided
Operating Instructions
<Basics>
HD Integrated Camera
Model No.
AW‑HE38HWPC
Model No.
AW‑HE38HKPC
Model No.
AW‑HE38HWE
Model No.
AW‑HE38HKE
Operating
Instructions
Installation
Instructions
ENGLISH
CX1217TY0 -FJ
Printed in China
Before operating this product, please read the instructions carefully and save this manual for future use.
ENGLISH
<Basics>
Before using this product, be sure to read “Read this first!” (pages 5, 27 to 31).
This manual contains information excerpted from the Operating Instructions and the Installation Instructions.
For more information, please visit the Panasonic website
(http://pro-av.panasonic.net/manual/en/index.html)
, and
refer to the Operating Instruction (PDF).
FRANÇAIS
Avant d’utiliser cet appareil, assurez-vous de lire la section « Lire ces informations en premier ! ».
Pour de plus amples informations, visiter le site Web de Panasonic
(http://pro-av.panasonic.net/manual/en/index.
html)
et consulter le mode d’emploi (PDF).
ESPAÑOL
Antes de usar este producto, asegúrese de leer “Lea este documento en primer lugar!”.
Si desea obtener más información, visite el sitio web de Panasonic
(http://pro-av.panasonic.net/manual/en/index.
html)
y consulte las instrucciones de funcionamiento (PDF).
DEUTSCH
Bitte lesen Sie sorgfältig die „Bitte lesen Sie zuerst diesen Hinweis!“ vor der Nutzung dieses Produkts.
Weitere Informationen finden Sie auf der Panasonic-Webseite
(http://pro-av.panasonic.net/manual/en/index.html)
und in der Bedienungsanleitung (PDF).
ITALIANO
Prima di utilizzare il prodotto, assicurarsi di leggere “Leggere prima quanto segue!”.
Per maggiori informazioni, per favore visitare il sito web Panasonic
(http://pro-av.panasonic.net/manual/en/index.
html)
, e fare riferimento alle istruzioni per l’uso (PDF).
PУССКИЙ
Перед использованием данного прибора ознакомьтесь с информацией в разделе «Прочитайте
нижеследующее до начала эксплуатации!».
Для получения дополнительной информации посетите веб-сайт Panasonic
(http://pro-av.panasonic.net/
manual/en/index.html)
, а также обратитесь кинструкции по эксплуатации (PDF).
DVQX1551ZA